Claim explorer / evidence thread
Claim 10893
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
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Analyzed
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Auto-Approved
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58d elapsed • 0d remaining
Payment Due
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Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
18
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 17 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10893/10893/Print Claim 859386.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
21 indexed side comments on this claim.
Latest visible thread signal
Jan 2, 2025, 9:39 AM • processor • This paid on check 583491 on 12/18/24
Role mix
Dealer 0 • OEM 0 • Processor 13
Decision cues
Denial signals 1 • info / missing-doc asks 8 • approval signals 5
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Evidence Thread
Kaitlyn Reinwand
dealer_or_external • Oct 17, 2024, 5:03 PM
@Alix M Don't do anything with this claim right now. @ANNA F has the communications with warranty/the customer. I am unsure as to what was previously approved and/or declined. I will have Anna put the information in when she returns to the office.
Alix Mongiat
processor • Oct 18, 2024, 8:02 AM
I am going to move this in PA Information Needed then. Just let me know once you have more information. Thanks!
Alix Mongiat
processor • Oct 18, 2024, 8:02 AM
I am going to move this it PA Information Needed then. Just let me know once you have more information. Thanks!
Alix Mongiat
processor • Oct 28, 2024, 2:43 PM
Following up on this. Thanks!!
Kaitlyn Reinwand
dealer_or_external • Oct 29, 2024, 8:57 AM
@ANNA F can you fill in Alix on what was approved?
Kaitlyn Reinwand
dealer_or_external • Nov 7, 2024, 9:45 AM
@Alix M I JUST GOT OFF THE PHONE WITH ANNA. I KNOW SHE HAS SOME ITEMS WITH HER AT THE TREATMENT FACILITY. SHE IS GOING TO GO THROUGH WHAT SHE HAS AND LET ME KNOW SO I CAN GET THE INFORMATION TO YOU TO UPLOAD.
Alix Mongiat
processor • Nov 7, 2024, 9:53 AM
Sounds good. I hope she is holding up! I have been thinking about her!
Alix Mongiat
processor • Nov 7, 2024, 9:54 AM
@Kaitlyn R I don't see anything in GD for this work order number, so I am not sure what was previously approved and what wasnt.
Kaitlyn Reinwand
dealer_or_external • Nov 7, 2024, 11:21 AM
@Alix M I JUST SPOKE TO ANNA. WE ARE TO REQUEST 4 HOURS OF LABOR AND WE ARE TO REFERENCE THE CLAIM NUMBER :00663162 AND ALSO TAG "KINDRA WISE" AS SHE IS THE ONE THAT WAS IN COMMUNICATION AND GAVE ANY KIND OF APPROVALS.
THE WORK WAS COMPLETED ON 8/12/24 AND PARTS USED WERE:
677917000661- 10.3 OZ LAP SEALANT WHITE
COST: 13.92
PRICE: 10.65
QTY:2.00
677917000333- DICOR 501LSW-1 EPDM SELF-LEVEL
COST: 13.35
PRICE: 10.21
QTY:6.00
MOVING TO INFORMATION CORRECTED
Alix Mongiat
processor • Nov 7, 2024, 11:45 AM
PA 821787 has been submitted for approval.
Alix Mongiat
processor • Nov 8, 2024, 8:33 AM
@Kaitlyn R From GD: Are these before and after photos of the membrane? I see a black damage spot on the roof. What is the plan for that? What are the eye bolts on the side of unit?
Kaitlyn Reinwand
dealer_or_external • Nov 11, 2024, 12:06 PM
@Alix M THE EYE BOLTS ON THE SIDE OF THE UNIT ARE INCLUDED TO NOTE WITH KINDRA IN CASE THE CUSTOMER HAS ISSUES IN THE FUTURE... AS FAR AS THE BLACK DAMAGE SPOT... THE ROOF WAS ABLE TO DRY OUT AND NOT BE AFFECTED. ANNA AND KINDRA DISCUSSED THIS UNIT AT LENGTH ON THE PHONE AS WELL AS IN EMAIL. KINDRA WISE HAS ALL OF THE SAME PICTURES THAT ARE SUBMITTED.
Alix Mongiat
processor • Nov 11, 2024, 12:11 PM
Added notes and resubmitted. Thank you!
Alix Mongiat
processor • Nov 12, 2024, 10:36 AM
@Kaitlyn R From GD: Can you please call to go over and verify this repair. Are you just asking to repair this membrane? I did speak with Kindra on this and she only approved the hours for a repair. She also has no idea what the eyebolts are for. These would not be covered under any warranty
Kaitlyn Reinwand
dealer_or_external • Nov 13, 2024, 10:16 AM
@Alix M I WILL CALL. ALL WE ARE TRYING TO DO IS CLAIM THE HOURS FOR THE REPAIR.
THE EYEBOLTS ARE JUST A PROTECTION/COURTESY TO GRAND DESIGN IN CASE THE CUSTOMER TRIES TO SAY THAT THEIR WALLS ARE FAILING IN THE FUTURE. WE WANT NOTHING WITH THE EYEBOLTS.. JUST WANTED IT NOTED WITH GRAND DESIGN.
Kaitlyn Reinwand
dealer_or_external • Nov 13, 2024, 12:29 PM
@Alix M I CALLED AND TALKED TO JIM- THE PERSON HANDLING THE CLAIM. HE SAID THAT HE WOULD BE SENDING THE CLAIM BACK TO US SHORTLY
Alix Mongiat
processor • Nov 13, 2024, 1:46 PM
This has now been approved
Kaitlyn Reinwand
dealer_or_external • Dec 11, 2024, 11:33 AM
DATE OF COMPLETION: 8/12/2024
PARTS USED:
677917000661- 10.3 OZ LAP SEALANT WHITE-
COST: 6.54
PRICE: 9.80
QTY:2.00
677917000333- DICOR 501LSW-1 EPDM SELF LEVEL-
COST: 5.86
PRICE: 9.59
QTY:6.00
Alix Mongiat
processor • Dec 11, 2024, 11:50 AM
Claim #859386 has been submitted for payment.
Alix Mongiat
processor • Dec 12, 2024, 4:01 PM
@Kaitlyn R @Bonnie K From GD: Please attach invoice for self-level sealant.
Alix Mongiat
processor • Jan 2, 2025, 9:39 AM
This paid on check 583491 on 12/18/24
Claim Files
Print Claim 859386.pdf
pdf • Jan 2, 2025, 9:40 AM • 16,076 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10893/10893/Print Claim 859386.pdf
MEYER A000335361.pdf
pdf • Dec 12, 2024, 4:39 PM • 67,647 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10893/MEYER A000335361.pdf
RASICO RO.pdf
pdf • Oct 17, 2024, 5:01 PM • 75,025 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10893/10893/RASICO RO.pdf