Claim explorer / evidence thread
Claim 10821B
GRE 8220 • Alix • Paid • keystone
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 30
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$750.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
30
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
19
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 24, 2026, 3:05 PM.
Indexed evidence
3 docs / 18 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10821B/Claim (24).pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 24, 2026, 3:05 PM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
6 indexed side comments on this claim.
Latest visible thread signal
Oct 28, 2024, 2:09 PM • processor • This paid on check 1500766
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 1 • info / missing-doc asks 0 • approval signals 1
Best move
Escalation / denial review should happen before more packet browsing.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Close-up of gray woven upholstery panel with no clear damage visible.
Human interpretation • confidence 0.78
supporting-image
Close-up of textured interior wall panel above flooring; no clear defect or identifier visible.
Human interpretation • confidence 0.73
supporting-image
Gray woven upholstery panel shows broad dark discoloration/soiling.
Human interpretation • confidence 0.86
supporting-image
Close-up of gray woven upholstery with visible dark staining or discoloration.
Human interpretation • confidence 0.86
supporting-image
Close-up of grey woven upholstery with a broad dark discoloured/stained area.
Human interpretation • confidence 0.82
supporting-image
Photo shows RV rear entry steps and bumper area with visible scuffing and possible deformation.
Human interpretation • confidence 0.78
supporting-image
Wet Lippert entry threshold/step area with a partially obscured identification label.
Human interpretation • confidence 0.58
supporting-image
Close-up of black fold-out entry steps with a visibly bent/deformed side edge.
Human interpretation • confidence 0.78
supporting-image
Close-up of carpet edge around a black floor vent grille; carpet appears raised or frayed.
Human interpretation • confidence 0.72
supporting-image
Carpet edge appears cut or torn around a black floor vent/register.
Human interpretation • confidence 0.64
supporting-image
Gray carpet edge with a dark linear mark near the lower section.
Human interpretation • confidence 0.58
supporting-image
Close-up of damaged flooring seam with rough, lifted or torn edge beside carpet.
Human interpretation • confidence 0.86
supporting-image
Close-up shows a cracked or deformed black floor vent grille beneath carpet.
Human interpretation • confidence 0.78
supporting-image
Close-up of gray carpeted surface with a gloved hand and black vent/grille; no clear damage visible.
Human interpretation • confidence 0.62
supporting-image
Close-up shows carpet edge with a loose/pulled yarn beside a textured wall.
Human interpretation • confidence 0.88
supporting-image
Close-up shows a carpet edge against a vertically textured wall or panel.
Human interpretation • confidence 0.72
supporting-image
Blurred close-up of a carpet-to-floor edge; no clear defect or vehicle/RV component visible.
Human interpretation • confidence 0.25
supporting-image
Blurred close-up of a textured surface; no specific damage or part can be confirmed.
Human interpretation • confidence 0.12
Claim Lines
complaint
WARRANTY REPAIR 1 - On DAF the rear step I SEP POLIC is bent
partial-match • confidence 0.51
complaint
WARRANTY REPAIR 1 - On DAF the rear step I SEP POLIC is bent
needs-review • confidence 0.14
cause
Replace entrance steps on rear of unit. Arrived from factory bent.
partial-match • confidence 0.51
cause
Replace entrance steps on rear of unit. Arrived from factory bent.
needs-review • confidence 0.14
correction
Installed new steps on rear entrance. WARR
partial-match • confidence 0.36
correction
Installed new steps on rear entrance. WARR
needs-review • confidence 0.09
complaint
WARRANTY REPAIR 2 - Unfilled holes on W 1025 KEYST bottom exterior of slideroom floors
needs-review • confidence 0.28
complaint
WARRANTY REPAIR 2 - Unfilled holes on W 1025 KEYST bottom exterior of slideroom floors
needs-review • confidence 0.00
cause
Mfg did not fill holes in exterior bottom of slide floors where screws went in WILL NEED .50 FOR REPAIRS
needs-review • confidence 0.28
cause
Mfg did not fill holes in exterior bottom of slide floors where screws went in WILL NEED .50 FOR REPAIRS
needs-review • confidence 0.00
correction
Cleaned all 4 slide room exterior bottom edges and then filled holes with black silicone WARR
needs-review • confidence 0.28
correction
Cleaned all 4 slide room exterior bottom edges and then filled holes with black silicone WARR
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 3 - carpet has many W 1025 KEYST strings and unfinished looking edges
partial-match • confidence 0.36
complaint
WARRANTY REPAIR 3 - carpet has many W 1025 KEYST strings and unfinished looking edges
needs-review • confidence 0.12
cause
Mfg layed carpet but left loose ends all over and it looks sloppy WILL NEED .80 TO REMOVE ALL STRINGS IN UNIT.
partial-match • confidence 0.53
cause
Mfg layed carpet but left loose ends all over and it looks sloppy WILL NEED .80 TO REMOVE ALL STRINGS IN UNIT.
needs-review • confidence 0.12
correction
I cut away loose carpet edges WARR
partial-match • confidence 0.53
correction
I cut away loose carpet edges WARR
needs-review • confidence 0.12
complaint
WARRANTY REPAIR 4 - slideroom floor W 1025 KEYST coverings have stains
needs-review • confidence 0.29
complaint
WARRANTY REPAIR 4 - slideroom floor W 1025 KEYST coverings have stains
needs-review • confidence 0.12
cause
Stained from mfg WILL NEED .30 TO REMOVE STAINS TRHOUGHOUT UNIT.
needs-review • confidence 0.29
cause
Stained from mfg WILL NEED .30 TO REMOVE STAINS TRHOUGHOUT UNIT.
needs-review • confidence 0.05
correction
Used cleaner to remove the spots on slideroom floor covering WARR
needs-review • confidence 0.29
correction
Used cleaner to remove the spots on slideroom floor covering WARR
needs-review • confidence 0.12
complaint
WARRANTY REPAIR 5 - Bedrooms step the W 1025 KEYST face of step is pushed outward in one spot Continued on page 2 PAGE 2 Work Order : 10821B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ******************************************************************************
needs-review • confidence 0.17
complaint
WARRANTY REPAIR 5 - Bedrooms step the W 1025 KEYST face of step is pushed outward in one spot Continued on page 2 PAGE 2 Work Order : 10821B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ******************************************************************************
needs-review • confidence 0.17
cause
Improper install
needs-review • confidence 0.00
cause
Improper install
needs-review • confidence 0.00
correction
Please note with mfg in case future customer is not happy with step in bedroom WARR
needs-review • confidence 0.05
correction
Please note with mfg in case future customer is not happy with step in bedroom WARR
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 6 - on the monitor panel W 1025 KEYST one slideroom switch is not lying flat
needs-review • confidence 0.14
complaint
WARRANTY REPAIR 6 - on the monitor panel W 1025 KEYST one slideroom switch is not lying flat
needs-review • confidence 0.14
cause
Improve install mfg
needs-review • confidence 0.00
cause
Improve install mfg
needs-review • confidence 0.00
correction
Removed screws holding panel then pryed the clips out a bit more from the slide switch in back to hold it flush
needs-review • confidence 0.14
correction
Removed screws holding panel then pryed the clips out a bit more from the slide switch in back to hold it flush
needs-review • confidence 0.14
Evidence Thread
Alix Mongiat
processor • Aug 8, 2024, 3:22 PM
PA03717909 has been submitted for approval.
Alix Mongiat
processor • Aug 9, 2024, 9:40 AM
This has been approved for the following:
Line 1: Declined - non-warranty, damage: Dealer Pick-Up (DPU) unit. Contact your transportation carrier.
Line 2: 0.3 hours (requested 0.5)
Line 3: 0.8 hours
Line 4: 0.3 hour
Line 5: 0.3 hour (I didn't think I requested time as I noted on there it was just a note in case future customer complains)
Line 6: 0.2 hour (requested 0.5)
ANNA FREEMAN
dealer_or_external • Sep 13, 2024, 2:01 PM
@Alix M WORK COMPLETED 09/09. ALL LABOR NO PARTS. MOVING TO SUBMIT.
Alix Mongiat
processor • Sep 13, 2024, 6:35 PM
This has been submitted for payment.
Alix Mongiat
processor • Sep 13, 2024, 6:37 PM
This has been submitted for payment on Claim 3698063
Alix Mongiat
processor • Oct 28, 2024, 2:09 PM
This paid on check 1500766
Claim Files
Claim (24).pdf
pdf • Oct 28, 2024, 2:10 PM • 57,329 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10821B/Claim (24).pdf
10821BF.pdf
main-pdf • Sep 13, 2024, 2:00 PM • 73,056 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10821B/10821BF.pdf
10821B.pdf
main-pdf • Aug 8, 2024, 2:41 PM • 72,977 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10821B/10821B.pdf