Claim explorer / evidence thread
Claim 10720C
GRE 8220 • Alix • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
25d elapsed • 0d remaining
Analyzed
Completed stage
25d elapsed • 0d remaining
Awaiting OEM
Completed stage
25d elapsed • 0d remaining
Auto-Approved
Completed stage
25d elapsed • 0d remaining
Payment Due
Completed stage
25d elapsed • 0d remaining
Escalation Eligible
Completed stage
25d elapsed • 0d remaining
Resolved
Overdue / escalation ready
25d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
25 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
13
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 2 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
25 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10720C/Claim Sheet.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
26 indexed side comments on this claim.
Latest visible thread signal
Jul 2, 2025, 3:00 PM • processor • This paid on check 2994227 on 6/24/25 for $133.21
Role mix
Dealer 0 • OEM 0 • Processor 18
Decision cues
Denial signals 0 • info / missing-doc asks 9 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
Claim Lines
No claim lines loaded
Evidence Thread
Alix Mongiat
processor • Jan 21, 2025, 2:39 PM
@michelle g @Morgan Z @Kaitlyn R What was the cause? Thank you.
Kaitlyn Reinwand
dealer_or_external • Jan 22, 2025, 2:00 PM
@Alix M SORRY. NOT SURE WHY THE CAUSE DIDNT ATTACH. THE CUSTOMER SAT ON THE CHAIR AND IT SPLIT LIKE THIS. ALMOST AS IF THERE WAS AN INTERNAL WEAKNESS OR CRACK THAT FINALLLY LET LOOSE. THERE IS NO DEFINITIVE ANSWER OUTSIDE OF IT BEING A FAILURE OF THE LEG.
Alix Mongiat
processor • Jan 22, 2025, 4:46 PM
PA 2179387 has been submitted for approval.
Alix Mongiat
processor • Jan 23, 2025, 11:42 AM
This has been approved for part only as a goodwill gesture.
Alix Mongiat
processor • Apr 24, 2025, 9:53 AM
@Morgan Z @Kaitlyn R Had this been completed? Thanks!
Morgan Zywicki
dealer_or_external • Apr 24, 2025, 10:00 AM
This unit has an apt for 5/5
Alix Mongiat
processor • May 13, 2025, 12:06 PM
Will submit for payment once I get the invoice. Thank you!
Bonnie Korte
dealer_or_external • May 13, 2025, 3:13 PM
@Alix M I AM WORKING ON GETTING AN INVOICE
Alix Mongiat
processor • May 16, 2025, 9:52 AM
Moving to claims returned until we get part information. Thank you
Alix Mongiat
processor • May 21, 2025, 9:47 AM
Following up on this. Thanks!
Bonnie Korte
dealer_or_external • May 21, 2025, 11:03 AM
@Alix M I DONT HAVE AN INVOICE, NOT SURE WHERE THIS CAME FROM.
Alix Mongiat
processor • May 21, 2025, 11:23 AM
I will submit without the invoice but FR usually requires them for misc user parts.
Alix Mongiat
processor • May 21, 2025, 11:26 AM
@Bonnie K It actually looks like it came from FR. PO 119950. Order # S3474255.
Alix Mongiat
processor • May 21, 2025, 11:31 AM
I just need to know how much freight to charge, it's not listed on the final RO.
Bonnie Korte
dealer_or_external • May 21, 2025, 12:14 PM
@Alix M THAT CHAIR IS A TOTALLY DIFFERENT COLOR THAN WHAT WE PUT INTO THE UNIT
Alix Mongiat
processor • May 21, 2025, 12:24 PM
I didn't catch that. Are we sure it is listed correctly on the WO? I will remove the part from the claim in FR and leave this in claims returned until we can figure something out.
Bonnie Korte
dealer_or_external • May 21, 2025, 1:34 PM
@Alix M POSITIVE
Alix Mongiat
processor • May 27, 2025, 10:53 AM
I will try submitting as a misc part, but FR requires invoices.
Alix Mongiat
processor • May 27, 2025, 10:55 AM
This has been submitted for payment.
Alix Mongiat
processor • Jun 2, 2025, 2:10 PM
@Bonnie K @Kaitlyn R @Michelle A From FR: Was this ordered through our parts department? I'm not showing any orders with this vin# for this part.
I know Bonnie wasn't sure where the part came from. Let me know how you want me to respond.
Kaitlyn Reinwand
dealer_or_external • Jun 3, 2025, 11:47 AM
@ANNA F PLEASE LET ALIX KNOW HOW YOU WOULD LIKE HER TO RESPOND WHEN YOU ARE BACK IN TOMORROW.
Alix Mongiat
processor • Jun 13, 2025, 8:56 AM
Following up on this. Thank you!
Alix Mongiat
processor • Jun 19, 2025, 11:56 AM
Following up on this. Thanks!
Bonnie Korte
dealer_or_external • Jun 21, 2025, 1:25 PM
@Alix M SEE IF THEY WILL TAKE IT WITHOUT AN INVOICE.
Alix Mongiat
processor • Jun 23, 2025, 3:57 PM
Added notes and submitted requesting processing without the invoice.
Alix Mongiat
processor • Jul 2, 2025, 3:00 PM
This paid on check 2994227 on 6/24/25 for $133.21
Claim Files
Claim Sheet.pdf
pdf • Jul 2, 2025, 3:00 PM • 22,273 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10720C/Claim Sheet.pdf
11995.pdf
main-pdf • May 22, 2025, 12:30 PM • 71,030 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10720C/11995.pdf
119950.pdf
main-pdf • May 22, 2025, 12:28 PM • 62,299 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10720C/119950.pdf
OHARE FINAL.pdf
pdf • May 12, 2025, 9:15 AM • 70,756 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10720C/OHARE FINAL.pdf
OHARE.pdf
main-pdf • Jan 21, 2025, 12:52 PM • 69,205 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10720C/OHARE.pdf