Claim explorer / evidence thread
Claim 10689
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
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Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
14
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 2 images
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Cross-reference base
Available
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Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10689/Print Claim 903979.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
29 indexed side comments on this claim.
Latest visible thread signal
Jun 19, 2025, 11:30 AM • processor • This paid on 6/18/25 on check 607834 for $292.15
Role mix
Dealer 0 • OEM 0 • Processor 20
Decision cues
Denial signals 0 • info / missing-doc asks 18 • approval signals 4
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Evidence Thread
Alix Mongiat
processor • Jul 8, 2024, 6:13 PM
PA 789356 has been submitted for approval.
Alix Mongiat
processor • Jul 9, 2024, 12:02 PM
@ANNA F @Bonnie K @michelle g
Line 2: please provide video of issue with serial number and manufacture. I understand, the vendor will ask for a video and the serial number. more than likely they will ask for the cover to come off, but we can cross the bridge if needed.
I did put in for diagnostic time- and they are still requesting this information. Thank you!
Alix Mongiat
processor • Jul 16, 2024, 8:52 AM
Following up on this. Thank you.
Alix Mongiat
processor • Jul 22, 2024, 9:07 AM
Following up on this request for information from GD. Thank you!
ANNA FREEMAN
dealer_or_external • Jul 22, 2024, 1:43 PM
@Alix M Per my technician, we would have to run water over the roof mount to get a video of the leak. Running the water like this it has to go through the roofing materials, boards, OSB, insulation, etc. BEFORE it starts leaking in the unit. We will NOT be doing this to the customer's unit for a video, causing more damage than needed. Per the pictures you can clearly see it is cracked. We have temporarily sealed the crack to prevent more damage for the customer as we have had rain almost everyday here in Wisconsin Rapids. We will get pictures when we replace the roof mount as it needs to be replaced.
Alix Mongiat
processor • Jul 25, 2024, 10:07 AM
@ANNA F Sorry- they are asking for video of the loud fridge, not the mount. The mount was approved for 0.3 hour only, requested 1 hour. You are only looking for diagnostic time on the fridge since there was NPF, so how would you like me to respond to GD. Thanks!
ANNA FREEMAN
dealer_or_external • Jul 25, 2024, 10:14 AM
We did not take a video of the noise because it was a normal refer sound, however it was amplified by the slide walls. We did put some felt pads behind it which lessened the amplification but did not totally remove the noise.
ANNA FREEMAN
dealer_or_external • Jul 25, 2024, 10:34 AM
@Alix M We did not take a video of the noise because it was a normal refer sound, however it was amplified by the slide walls. We did put some felt pads behind it which lessened the amplification but did not totally remove the noise. Also for the mount we will need at least 1 hr, we need to remove all the sealant, remove the mount, clean and prep the surface replace the mount and reseal.
Alix Mongiat
processor • Jul 25, 2024, 11:39 AM
Thank you. I will add the notes and resubmit asking for more time on the mount.
Alix Mongiat
processor • Jul 26, 2024, 11:27 AM
This has been approved for the following:
Line 1: 0.3 hour *sent an email to GD to request 1 hour of labor time, will update if they approve.
Line 2: 1 hour
Alix Mongiat
processor • Jul 30, 2024, 8:41 AM
@ANNA F @michelle g Grand design is asking for more supporting photos for replacing the actuator instead of just the motor. Thanks!
Alix Mongiat
processor • Jul 30, 2024, 9:05 AM
@ANNA F @michelle g Grand design is asking for more supporting photos. Thanks!
Alix Mongiat
processor • Jul 30, 2024, 9:06 AM
@ANNA F @michelle g Grand design is asking for more supporting photos. Thanks!
Alix Mongiat
processor • Jul 30, 2024, 9:07 AM
@ANNA F @michelle g GD is asking for more supporting photos to justify 1 hour of work over the 0.3 they approved.
Alix Mongiat
processor • Aug 12, 2024, 9:44 AM
Following up on this. Thank you!
Alix Mongiat
processor • Aug 19, 2024, 8:14 AM
@ANNA F Following up on this, if you need more time, we need supporting photos that GD requested. Thanks!
ANNA FREEMAN
dealer_or_external • Aug 19, 2024, 12:37 PM
@Alix M WE ARE JUST GOING TO DO THE .3. I HAVE AN EMAIL INTO BRAD @ GD TO DISCUSS THE FLAT RATE ON THESE REPAIRS.
ANNA FREEMAN
dealer_or_external • Aug 19, 2024, 12:37 PM
@Alix M WE ARE JUST GOING TO DO THE .3. I HAVE AN EMAIL INTO BRAD @ GD TO DISCUSS THE FLAT RATE ON THESE REPAIRS. MOVED TO CORRECTED.
Alix Mongiat
processor • Aug 19, 2024, 12:44 PM
Okay. Moving to PA approved.
Alix Mongiat
processor • Apr 24, 2025, 10:03 AM
@Morgan Z @Kaitlyn R Has this been completed? Thank you!
Morgan Zywicki
dealer_or_external • Apr 24, 2025, 10:05 AM
We are currently working to get this scheduled
Heidi Huntley
processor • May 9, 2025, 1:12 PM
@Michelle A any news on the repairs being complete for this repair order yet?
Michelle Antinoja
dealer_or_external • May 9, 2025, 1:45 PM
@Heidi H She has not gotten back to us on scheduling. I will reach out again.
Heidi Huntley
processor • May 9, 2025, 1:45 PM
Sounds good, thanks!
Kaitlyn Reinwand
dealer_or_external • Jun 6, 2025, 4:01 PM
@Alix M
DATE OF COMPLETION: 06/05/2025
PARTS USED:
822020945- SOLAR ROOF TOP ELECTRICAL BOX GEN2 MC4 BLK FSEB30JWO2-BL
COST: 51.66
QTY: 1
822020722- SOLAR PANEL CONNECTION BOX BLACK (FURRION FSEB30JWO-BL )
COST: 51.66
QTY: 1
@Bonnie K PLEASE UPLOAD INVOICES.
Bonnie Korte
dealer_or_external • Jun 7, 2025, 9:53 AM
@Alix M INVOICES UPLOADED
Alix Mongiat
processor • Jun 9, 2025, 1:52 PM
Previous PA expired- had to enter new PA.
PA 869803 has been submitted for approval.
Alix Mongiat
processor • Jun 11, 2025, 7:53 AM
Claim 903979 has been submitted for payment.
Alix Mongiat
processor • Jun 19, 2025, 11:30 AM
This paid on 6/18/25 on check 607834 for $292.15
Claim Files
Print Claim 903979.pdf
pdf • Jun 19, 2025, 11:30 AM • 16,556 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10689/Print Claim 903979.pdf
13889131.pdf
main-pdf • Jun 7, 2025, 9:53 AM • 13,558 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10689/13889131.pdf
1291652.pdf
main-pdf • Jun 7, 2025, 9:50 AM • 13,288 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10689/1291652.pdf
STAFFORD FINAL.pdf
pdf • Jun 6, 2025, 4:04 PM • 73,749 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10689/STAFFORD FINAL.pdf
10689F.pdf
main-pdf • Jul 8, 2024, 4:40 PM • 72,129 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10689/10689F.pdf