Claim explorer / evidence thread
Claim 10315
GRE 8220 • Alix • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
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Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
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Compliance Score
100/100
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Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
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Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
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US dispute readiness
Evidence packet check
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Estimated pack size
17
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 12 images
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Cross-reference base
Available
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Witness verification
Human verification required
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AI / citation gate
Manual check required
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Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
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Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10315/Claim paid.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
24 indexed side comments on this claim.
Latest visible thread signal
May 28, 2024, 9:03 AM • processor • @Alix M claim paid 5/16/2024 $463.22 Check # 2781280
Role mix
Dealer 0 • OEM 0 • Processor 17
Decision cues
Denial signals 0 • info / missing-doc asks 22 • approval signals 4
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Evidence Thread
Alix Mongiat
processor • Apr 18, 2024, 11:41 AM
@Bonnie K Just letting you know we got a notification when entering this that there is a recall on this unit regarding the awning (22V556, 2022-368-LCI Awnings 22E-055)
Alix Mongiat
processor • Apr 18, 2024, 11:44 AM
PA #1888128 submitted for approval
Bonnie Korte
dealer_or_external • Apr 18, 2024, 11:53 AM
WE ADDED A LINE FOR THE AWNING RECALL
Alix Mongiat
processor • Apr 18, 2024, 5:52 PM
This is a duplicate.
Ashlee Olsen
processor • Apr 18, 2024, 5:58 PM
If you get duplicates like this, make a note like you did, and move them to the write off folder please.
Stephanie Kendziorski
processor • Apr 18, 2024, 8:55 PM
@Bonnie K - Before we can add the line in FR for PA, we will need to know what is being done. There are three flat rate codes, one of which is just for an inspection for .3. The other two are for a fabric replacement (1.5 hours) or a repair to the welds (.3). We need to know which one to submit for PA, and we will also need photos. See information below.
THIS REPAIR CODE WILL NEED TO BE USED FOR EITHER THE REPAIR I.E. WLEDS OR THE REPLACEMENT OF THE FABRIC. THE TIME FOR REPAIR IS .30 HRS. THE TIME FOR FABRIC REPLACEMENT IS 1.5 HRS. THIS INCLUDES INSPECTION TIME.
A CLAIM WILL NEED TO BE FILED THROUGH DEALER CONNECT WITH CLEAR PHOTO OF THE AWNING TAG AND PHOTOS FOR THE INSPECTION, AS WELL AS OF ANY ISSUES IF REPAIRS OR REPLACEMENT ARE NEEDED. YOU MAY CONTACT YOUR FOREST RIVER REPRESENTATIVES OR LIPPERT COMPONENTS TO PLACE THE ORDER IF A REPLACEMENT FABRIC IS NEEDED.
PICTURES ARE REQUIRED FOR THE REMEDY AND/OR INSPECTION AFTER INSTALLATION. PICTURES OF THE REMEDY ARE A CONDITION OF PAYMENT IN WHICH MUST BE PROVIDED WITH A CLAIM AGAINST THE REPAIR CODE(S). PLEASE PAY CLOSE ATTENTION TO THE REPAIR CODES BELOW.
Stephanie Kendziorski
processor • Apr 18, 2024, 8:57 PM
PA 1888128 line 1 approved for 2.0 hours
Bonnie Korte
dealer_or_external • Apr 19, 2024, 4:25 PM
I added a different work order that has what we are doing for cause. Also I will get the pictures of the awning.
Alix Mongiat
processor • Apr 19, 2024, 6:08 PM
@Bonnie K Based off of the work order you just added, you are only wanting to claim the inspection? Should we hold off on submitting a PA for this in case you need to do one of the other two things Stephanie mentioned? You can only claim one of the three things. Thank you.
Bonnie Korte
dealer_or_external • Apr 19, 2024, 9:22 PM
I will look on Monday and will let you know
ANNA FREEMAN
dealer_or_external • Apr 24, 2024, 12:32 PM
@Alix M At this point it will just be the .3 for inspection. After the technician diags it we will put in for what needs to be done if anything.
Alix Mongiat
processor • Apr 24, 2024, 1:07 PM
@ANNA F @Bonnie K You will not be able to claim the recall again if you just claim the inspection. You need to complete the inspection and then choose one of the options. If you do not need to correct anything, then you would only claim the inspection.
Once the inspection is complete, please let us know what, if any, work needs to be done.
ANNA FREEMAN
dealer_or_external • Apr 24, 2024, 1:11 PM
@Alix M Sounds great, we will follow up[after diag.
Alix Mongiat
processor • Apr 29, 2024, 10:19 AM
I do not see that we received a WO that states what is being done for the recall or any pictures for it.
Alix Mongiat
processor • Apr 30, 2024, 8:14 AM
Moving this to PA approved since we have not seen anything on the recall line.
Alix Mongiat
processor • May 15, 2024, 3:50 PM
@Bonnie K @Kaitlyn R Photos of the awning are required for the Awning recall.
I am going to submit without and have them request them, but please have them ready. Thanks!
Alix Mongiat
processor • May 15, 2024, 3:51 PM
Claim 1888128 is back in pre-auth since recall was added and parts.
Alix Mongiat
processor • May 15, 2024, 3:51 PM
This is ready to submit for payment when all is approved.
Bonnie Korte
dealer_or_external • May 15, 2024, 4:09 PM
@Alix M I ATTACHED THE AWNING PHOTOS
Alix Mongiat
processor • May 16, 2024, 10:29 AM
PA for recall has been approved.
Alix Mongiat
processor • May 16, 2024, 10:31 AM
@Bonnie K What is the work started/end date? Thanks!
Bonnie Korte
dealer_or_external • May 16, 2024, 10:33 AM
@Alix M 5/14/24 for both
Alix Mongiat
processor • May 16, 2024, 10:52 AM
This has been submitted for payment.
Crystal Kemmerlin
processor • May 28, 2024, 9:03 AM
@Alix M claim paid 5/16/2024 $463.22 Check # 2781280
Claim Files
Claim paid.pdf
pdf • May 28, 2024, 8:56 AM • 28,833 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10315/Claim paid.pdf
10315 FINAL.pdf
pdf • May 15, 2024, 2:59 PM • 72,971 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10315/10315 FINAL.pdf
wo10315.pdf
main-pdf • Apr 19, 2024, 4:23 PM • 71,959 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10315/wo10315.pdf
103151.pdf
main-pdf • Apr 18, 2024, 9:43 AM • 267,280 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10315/103151.pdf
10315.pdf
main-pdf • Apr 18, 2024, 7:52 AM • 267,279 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10315/10315.pdf