Claim explorer / evidence thread
Claim 9819B
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
12
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 24, 2026, 1:39 PM.
Indexed evidence
6 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9819B/Print Claim 800794.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 24, 2026, 1:39 PM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
21 indexed side comments on this claim.
Latest visible thread signal
Jun 13, 2024, 8:58 AM • processor • Moving back to claims submitted as it is past the due date to return the part if GW has not yet.
Role mix
Dealer 0 • OEM 0 • Processor 18
Decision cues
Denial signals 2 • info / missing-doc asks 4 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
No browser-previewable images were available for this claim yet.
Claim Lines
No claim lines loaded
Evidence Thread
Bonnie Korte
dealer_or_external • Apr 23, 2024, 2:38 PM
The window line was denied but I attached a video showing how hard it was for me to move.
Alix Mongiat
processor • Apr 23, 2024, 4:55 PM
PA 731021
Alix Mongiat
processor • Apr 23, 2024, 5:02 PM
Along with the video, they are requesting pictures of the complete window from the inside and outside of the coach. Can you please provide those? Thank you!
Alix Mongiat
processor • Apr 23, 2024, 5:10 PM
Along with the video, they are requesting pictures of the complete window from the inside and outside of the coach. Can you please provide those? Thank you!
And please provide the date the work was completed.
Alix Mongiat
processor • Apr 23, 2024, 5:11 PM
Emailed GD the videos of job 11 to see if they will approve the work.
Alix Mongiat
processor • May 9, 2024, 9:33 AM
@Bonnie K @michelle g It looks like they approved this for one new window and 1 hour of labor.
Alix Mongiat
processor • May 9, 2024, 9:35 AM
This is ready to submit now, correct?
Alix Mongiat
processor • May 9, 2024, 9:41 AM
@Kaitlyn R work is done on this, correct?
Kaitlyn Reinwand
dealer_or_external • May 9, 2024, 10:08 AM
YES, THIS IS ALL DONE AND READY TO SUBMIT
Alix Mongiat
processor • May 9, 2024, 10:26 AM
This has been submitted for payment claim 800794
Alix Mongiat
processor • May 9, 2024, 10:28 AM
Emailed GD to have them send it back as I forgot freight charges.
Alix Mongiat
processor • May 9, 2024, 12:45 PM
Resubmitted with freight.
Alix Mongiat
processor • May 9, 2024, 12:47 PM
@Kaitlyn R @Bonnie K From GD:
Job 10- pending part return and testing.
Alix Mongiat
processor • May 13, 2024, 9:21 AM
@Kaitlyn R @Bonnie K From GD:
Line 2- pending part return and testing. When Returning parts, please include a copy of the CLAIM in the box with the part. Once the part has shipped, please provide the tracking number in the dealer notes section of your claim, add any return freight charges you may have incurred to your Requested Shipping Total box, and then put the claim back into submitted status to be processed.Return to the VCB address:Grand Design RV5200 Hoffman StElkhart, IN 46516
Alix Mongiat
processor • May 13, 2024, 9:22 AM
I added a copy of the claim to the folder.
Alix Mongiat
processor • May 13, 2024, 9:22 AM
I added a copy of the claim to the folder. Let us know freight charges on the return
Bonnie Korte
dealer_or_external • May 13, 2024, 1:02 PM
@Alix M
Click-N-Ship® Payment DetailsAcct #: 191927204Transaction Number: 602485690Transaction Date/Time: 05/13/2024 11:53 AM CDTTransaction Amount: $10.40Payment Method: VISA-9839Priority Mail®Small Flat Rate Box9405 5036 9930 0686 8446 38 (Sequence Number 1 of 1)Scheduled Delivery Date: 05/16/2024Shipped to:GRAND DESIGN RV5200 HOFFMAN STELKHART IN 46516-9261
Alix Mongiat
processor • May 13, 2024, 7:57 PM
Thank you! I have added this information to the claim.
Alix Mongiat
processor • May 31, 2024, 11:31 AM
@Bonnie K @ANNA F @Kaitlyn R
From GD: Light LED dome light tested good by supplier, part and shipping is denied. Grand Design will cover labor. If you would like the part returned, please supply a return label. We will hold parts for 1 week.
Crystal Kemmerlin
processor • Jun 12, 2024, 2:28 PM
@Bonnie K please see above
Alix Mongiat
processor • Jun 13, 2024, 8:58 AM
Moving back to claims submitted as it is past the due date to return the part if GW has not yet.
Claim Files
Print Claim 800794.pdf
pdf • May 13, 2024, 9:21 AM • 17,546 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9819B/Print Claim 800794.pdf
117304.pdf
main-pdf • May 11, 2024, 10:17 AM • 12,652 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9819B/117304.pdf
121329.pdf
main-pdf • May 11, 2024, 10:16 AM • 12,683 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9819B/121329.pdf
9819BC.pdf
main-pdf • May 11, 2024, 10:15 AM • 72,300 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9819B/9819BC.pdf
20240423_123512_78360130562241 (3).mp4
mp4 • Apr 23, 2024, 2:37 PM • 19,333,076 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9819B/20240423_123512_78360130562241 (3).mp4
9819B.pdf
main-pdf • Apr 23, 2024, 2:36 PM • 73,830 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9819B/9819B.pdf