Claim Detail

Lug nuts torqued to spec air pressure correct in all 5 tires. Installed a new battery box and battery. Filled 2 20# Ip tanks. Running lights and tail lights work properly brakes and Emergency Brakes work properly. Exterior inspection installed company stickers and exterior inspection looks good. Roof inspection found a couple voids in the sealer that I filled with dicor self-leveling roof good now. Awning s Q fabric and hardware looks and works properly on both switches and Awning lights work properly on both = a switches. But the Awning motor switch is upside down on control panel. That | fixed. When you push it to = S extend it retracts. Hooked up to city water and flushed out all the lines and then put water in fresh tank and [=] ran the water pump to flush out the lines with no leaks. Flushed out spray ports and found that spray port mn * faucet hot side would not shut off so we changed that good now. Stove works properly microwave works Fd a properly refrigerator works properly ac works properly furnace works properly water heater works properly 8 = all windows and blinds work properly all outlets work properly usb ports work properly. Did Ip drop test on c= outside port with stove and furnace made a small adjustment to the regulator system works properly. @ Drained black tank and gray tank and left 1/3 in the fresh tank for demonstration. >

partial-match • confidence 0.59

FINAL PDI ON NEW TRAVEL TRAILERS CORRECTION: DID FINAL Labor ——M@™ MM ————— Code Description Mechanic Total PDINTT PDI - NEW TRAVEL TRAILER N/C PDINTT PDI - NEW TRAVEL TRAILER JTW N/C G'50% erated Doar Sys IRMA poostert © 2026 Integrated Dealer Systems Party —0M8M8MM MMMM — JE Part # Description Qty Price Total §° DC-24 DP24 GROUP 24 DEEP CYCLE 1.00 N/C N/C 3 BATTERY 23 on [=R%J Subtotal for Job #FPDINTT: 0.00 ES Job #DELUXE - Internal = DELUXE STARTER KIT E Pats ——M8™ MM 9 ——————————__@& 4 5 Part # Description Qty Price." » Total C2 44722 DELUXE STARTER KIT 1.00 Le WL oNie Subtotal for Job # LEED 0.00 — a Wd = Job #CAMERA - Internal &. The = COMPLAINT: INSTALL WIRELESS CAMERA SY A =

partial-match • confidence 0.53

Took plug out of the camera spot on the back of camper. And drilled a hole in it to run — camera wire through. Wired up the camera and tested ititworks properly then i put silicone around where 551 the wire runs through the cap and budle tape on thefback of mounting bracket then t 4 screws to secure it to the camper. Good to go LB

partial-match • confidence 0.40

Took manuaflygerank up vent out and cleaned area. Got the new max air installed and g g power connected ang,sealéd. Fan works properly good to go=* o Es Fy I EEEEEEEEEE———————— = 3 Code Description Mechanic Total |= + Z990 MISC

partial-match • confidence 0.39

So in inspection of my water pump when it was running it would surge. So | took the cap off Printed On: 9/8/2026 8:22:25AM [TTI | ll Page 3 of 4 © 2026 Integrated Dealer Systems the end of the water pump and used a Allen wrench and adjusted it until it would not surge. Water pump Ts works properly now 3 3 3

partial-match • confidence 0.36

processor • Sep 8, 2026, 11:49 AM

submitted C#164680

processor • Sep 8, 2026, 3:17 PM

@Ben H WO 80753 Pending parts return. Thanks!

dealer_or_external • Sep 10, 2026, 11:16 AM

@Ashlee O i sent email to rachel.smith@alliancerv.com waiting for reply

dealer_or_external • Sep 10, 2026, 12:18 PM

@Ashlee O tracking 1z7a904f9096514083

processor • Sep 14, 2026, 12:42 PM

@Ben H WO 80753 Alliance feedback: job 5: Approved pending required info is attached. Need good clear photos of the pump showing manufactures info.

dealer_or_external • Sep 14, 2026, 3:51 PM

@Ashlee O done

processor • Sep 15, 2026, 3:14 PM

@Ben H 9/15/26: line 2-THE SERIAL NUMBER FROM THE WATER PUMP IS NOT ATTACHED TO THE LINE. WE WILL NEED THIS TO APPROVE THE LINE. THE PHOTO OF THE WATER PUMP THAT IS CURRENTLY ATTACHED SHOWS THE MODEL NUMBER ONLY. THE SERIAL NUMBER IS PRINTED ON THE WATER PUMP.

dealer_or_external • Sep 16, 2026, 1:04 PM

@Ashlee O i cant find where i can type and tell them (this unit has sold and is not here anymore. we didnt change it )

processor • Sep 16, 2026, 3:14 PM

I can make those notes for you, I just want to clarify, you're saying you didn't change the water pump out and you don't have the photo they're requesting, correct?

dealer_or_external • Sep 16, 2026, 4:54 PM

correct we did not change the pump and the unit is sold and gone

processor • Sep 16, 2026, 5:50 PM

Notes made in Alliance, thank you!

processor • Oct 16, 2026, 1:17 PM

@Ben H WO 80753 paid $39.00 Alliance feedback, let me know if I need to go back on this one. Thanks! 9-29-26: PART ON LINE 3 HAS TESTED GOOD BY OUR VENDOR, LINE DENIED. IF YOU WOULD LIKE THE PART RETURNED TO YOU PLEASE EMAIL RACHEL.SMITH@ALLIANCERV.COM BY 10/5/26 9/17/26: line 2 has been denied as the required information (given during the PA) was not provided. Line 3-PART HAS BEEN RECEIVED AND WILL BE SENT TO OUR VENDOR FOR TESTING. WHEN TESTING IS COMPLETE-WE WILL UPDATE THE CLAIM FOR YOU. TESTING CAN TAKE UP TO 60 DAYS TO COMPLETE, BUT WE WILL UPDATE THIS CLAIM AS SOON AS THE RESULTS FROM THE TESTING ARE RECEIVED FROM OUR VENDOR.

dealer_or_external • Oct 19, 2026, 10:33 AM

@Ashlee O ill have a talk with the guys about these water pumps we have had this issues before but leave it