Claim explorer / evidence thread
Claim 73991
MYRV 12024 • Stephanie • OEM Review • prime-time
risk 0.00
deadline Approaching deadline
images 0
matched 5
review 8
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AI Claim Analysis
Estimated Recovery Amount
$2,125.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
8
No active evidence gaps are listed.
Deadline Status
Approaching deadline
48 days open in the visible workflow.
Recommended Action
Review Short-Pay
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Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
12
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Sep 15, 2026, 2:55 AM to Sep 30, 2026, 2:55 AM.
Indexed evidence
5 docs / 0 images
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Cross-reference base
Available
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Witness verification
Human verification required
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AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
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Escalation posture
Monitor
48 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73991/73991F.pdf
Timeline
First seen Sep 15, 2026, 2:55 AM • last seen Sep 30, 2026, 2:55 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
10 indexed side comments on this claim.
Latest visible thread signal
Oct 7, 2026, 11:29 AM • processor • Paid $626.66 check 3238132 10/6/2026
Role mix
Dealer 0 • OEM 0 • Processor 8
Decision cues
Denial signals 2 • info / missing-doc asks 3 • approval signals 2
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Claim Lines
complaint
CUSTOMER STATES REAR OF SLIDE IS STARTING TO SIT LOWER THAN THE FRONT **I PUT DOTS ON THE FRONT & BACK OF THE OUTSIDE OF THE SLIDE** - THIS STARTED ABOUT 2 WEEKS AGO - IT WILL GRAB THE RUG BUT IS NOT SCRATCHING THE FLOOR THERESA GWASH, NICHOLE Customer #: 61708
partial-match • confidence 0.60
complaint
CUSTOMER STATES REAR OF SLIDE IS STARTING TO SIT LOWER THAN THE FRONT **I PUT DOTS ON THE FRONT & BACK OF THE OUTSIDE OF THE SLIDE** - THIS STARTED ABOUT 2 WEEKS AGO - IT WILL GRAB THE RUG BUT IS NOT SCRATCHING THE FLOOR THERESA GWASH, NICHOLE Customer #: 61708
partial-match • confidence 0.40
complaint
CUSTOMER STATES REAR OF SLIDE IS STARTING TO SIT LOWER THAN THE FRONT **I PUT DOTS ON THE FRONT & BACK OF THE OUTSIDE OF THE SLIDE** - THIS STARTED ABOUT 2 WEEKS AGO - IT WILL GRAB THE RUG BUT IS NOT SCRATCHING THE FLOOR THERESA GWASH, NICHOLE Customer #: 61708
partial-match • confidence 0.54
complaint
CUSTOMER STATES REAR OF SLIDE IS STARTING TO SIT LOWER THAN THE FRONT **I PUT DOTS ON THE FRONT & BACK OF THE OUTSIDE OF THE SLIDE** - THIS STARTED ABOUT 2 WEEKS AGO - IT WILL GRAB THE RUG BUT IS NOT SCRATCHING THE FLOOR THERESA GWASH, NICHOLE Customer #: 61708
partial-match • confidence 0.45
complaint
CUSTOMER STATES REAR OF SLIDE IS STARTING TO SIT LOWER THAN THE FRONT **I PUT DOTS ON THE FRONT & BACK OF THE OUTSIDE OF THE SLIDE** - THIS STARTED ABOUT 2 WEEKS AGO - IT WILL GRAB THE RUG BUT IS NOT SCRATCHING THE FLOOR THERESA GWASH, NICHOLE Customer #: 61708
partial-match • confidence 0.45
cause
Rear of slide room sagging
partial-match • confidence 0.46
cause
Rear of slide room sagging
needs-review • confidence 0.30
cause
Rear of slide room sagging
partial-match • confidence 0.41
cause
Rear of slide room sagging
partial-match • confidence 0.45
cause
Rear of slide room sagging
partial-match • confidence 0.45
correction
Customer reported the slide room sagging, mainly noticed it off of the misaligned panel on the outside of the unit. Could clearly see a significant sag from front to back measured inside on the floor at the front of the slide room at the front style floor of the unit to the floor of the slide with 7 3/8 on the rear of the slide room at the style six and three-quarter. Looking underneath the room while the room was fully retracted could not see any mechanical defects with the slide room mechanisms. Everything appeared to be securely bolted to the floor no loose bolts. Ran the slide out, the slide operates very quickly very smoothly. Inside with the trim on the slide room on the floor could see a significant difference approximately 3/4 of an inch on the front from the floor to the bottom of the trim at the rear of the slide room. The trim is actually touching the floor. Removed the trim face to *61708* discover the framework is separated at the front inside floor, creating a bow in the floor itself. Recommend extending the slide, use a jack and raise the rear corner until it is back in alignment. Remove the baten and trim that is along the floor edge of the slide room, pre-drill holes through the floor through the first to wood from front to back. Use long wood screws and screw the bottom base plate back to the floor as it is clearly separated in numerous places, you can see that it was only attached by Staples. Once this is screwed back in place release the jack on the outside and verify proper alignment of the slide room and see if the floor plate that runs the length of the slide is holding the slide room and its proper position. Once this is verified that it is holding in its proper position, reattach the trim face, reattach the batten, putty all holes and run the slide in and out for proper operation. Photographs attached on this job line showing the separation in the support structure, showing the differences from front to back on the SAG of the slide room. Requesting 3.0
matched • confidence 0.98
correction
Customer reported the slide room sagging, mainly noticed it off of the misaligned panel on the outside of the unit. Could clearly see a significant sag from front to back measured inside on the floor at the front of the slide room at the front style floor of the unit to the floor of the slide with 7 3/8 on the rear of the slide room at the style six and three-quarter. Looking underneath the room while the room was fully retracted could not see any mechanical defects with the slide room mechanisms. Everything appeared to be securely bolted to the floor no loose bolts. Ran the slide out, the slide operates very quickly very smoothly. Inside with the trim on the slide room on the floor could see a significant difference approximately 3/4 of an inch on the front from the floor to the bottom of the trim at the rear of the slide room. The trim is actually touching the floor. Removed the trim face to *61708* discover the framework is separated at the front inside floor, creating a bow in the floor itself. Recommend extending the slide, use a jack and raise the rear corner until it is back in alignment. Remove the baten and trim that is along the floor edge of the slide room, pre-drill holes through the floor through the first to wood from front to back. Use long wood screws and screw the bottom base plate back to the floor as it is clearly separated in numerous places, you can see that it was only attached by Staples. Once this is screwed back in place release the jack on the outside and verify proper alignment of the slide room and see if the floor plate that runs the length of the slide is holding the slide room and its proper position. Once this is verified that it is holding in its proper position, reattach the trim face, reattach the batten, putty all holes and run the slide in and out for proper operation. Photographs attached on this job line showing the separation in the support structure, showing the differences from front to back on the SAG of the slide room. Requesting 3.0
matched • confidence 0.76
correction
Customer reported the slide room sagging, mainly noticed it off of the misaligned panel on the outside of the unit. Could clearly see a significant sag from front to back measured inside on the floor at the front of the slide room at the front style floor of the unit to the floor of the slide with 7 3/8 on the rear of the slide room at the style six and three-quarter. Looking underneath the room while the room was fully retracted could not see any mechanical defects with the slide room mechanisms. Everything appeared to be securely bolted to the floor no loose bolts. Ran the slide out, the slide operates very quickly very smoothly. Inside with the trim on the slide room on the floor could see a significant difference approximately 3/4 of an inch on the front from the floor to the bottom of the trim at the rear of the slide room. The trim is actually touching the floor. Removed the trim face to *61708* discover the framework is separated at the front inside floor, creating a bow in the floor itself. Recommend extending the slide, use a jack and raise the rear corner until it is back in alignment. Remove the baten and trim that is along the floor edge of the slide room, pre-drill holes through the floor through the first to wood from front to back. Use long wood screws and screw the bottom base plate back to the floor as it is clearly separated in numerous places, you can see that it was only attached by Staples. Once this is screwed back in place release the jack on the outside and verify proper alignment of the slide room and see if the floor plate that runs the length of the slide is holding the slide room and its proper position. Once this is verified that it is holding in its proper position, reattach the trim face, reattach the batten, putty all holes and run the slide in and out for proper operation. Photographs attached on this job line showing the separation in the support structure, showing the differences from front to back on the SAG of the slide room. Requesting 3.0
matched • confidence 0.98
correction
Customer reported the slide room sagging, mainly noticed it off of the misaligned panel on the outside of the unit. Could clearly see a significant sag from front to back measured inside on the floor at the front of the slide room at the front style floor of the unit to the floor of the slide with 7 3/8 on the rear of the slide room at the style six and three-quarter. Looking underneath the room while the room was fully retracted could not see any mechanical defects with the slide room mechanisms. Everything appeared to be securely bolted to the floor no loose bolts. Ran the slide out, the slide operates very quickly very smoothly. Inside with the trim on the slide room on the floor could see a significant difference approximately 3/4 of an inch on the front from the floor to the bottom of the trim at the rear of the slide room. The trim is actually touching the floor. Removed the trim face to *61708* discover the framework is separated at the front inside floor, creating a bow in the floor itself. Recommend extending the slide, use a jack and raise the rear corner until it is back in alignment. Remove the baten and trim that is along the floor edge of the slide room, pre-drill holes through the floor through the first to wood from front to back. Use long wood screws and screw the bottom base plate back to the floor as it is clearly separated in numerous places, you can see that it was only attached by Staples. Once this is screwed back in place release the jack on the outside and verify proper alignment of the slide room and see if the floor plate that runs the length of the slide is holding the slide room and its proper position. Once this is verified that it is holding in its proper position, reattach the trim face, reattach the batten, putty all holes and run the slide in and out for proper operation. Photographs attached on this job line showing the separation in the support structure, showing the differences from front to back on the SAG of the slide room. Requesting 3.0
matched • confidence 0.98
correction
Customer reported the slide room sagging, mainly noticed it off of the misaligned panel on the outside of the unit Could clearly see a significant sag from front to back measured inside on the floor at the front of the slide room at the front style floor of the unit to the floor of the slide with 7 3/8 on the rear of the slide room at the style six and three-quarter Looking underneath the room while the room was fully retracted could not see any mechanical defects with the slide room mechanisms. Everything appeared to be securely bolted to the floor no loose bolts. Ran the slide out the slide operates very quickly very smoothly Inside with the trim on the slide room for the floor could see a significant difference approximately 3/4 of an *61708* inch on the front from the floor to the bottom of the trim at the rear of the slide room. The trim is actually touching the floor. Removed the trim face to discover the framework at separated on the front inside floor, creating a bow in the floor itself Recommendation extend the slide use a jack and raise the rear corner until it is back in alignment Remove the bat and trim that is along the floor edge of the slide room pre-drill holes through the floor through the first to buy from front to back. Use long wood screws and screw the bottom base plate back to the floor as it is clearly separated and numerous places could see that it was only attached by Staples. Once this is screwed back in place release the jack on the outside and verify proper alignment of the slide room and see if the floor plate that runs the length of the slide is holding the slide room and its proper position. Once this is verified that it is holding in its proper position, reattach the trim face, reattach the batter putty, all holes run the slide in and out for proper operation Requesting a total of three hours
matched • confidence 0.98
complaint
JOB ADDED: THE DRIVERS WHEEL BEARING DUST CAP IS OXIDIZED
partial-match • confidence 0.46
complaint
JOB ADDED: THE DRIVERS WHEEL BEARING DUST CAP IS OXIDIZED
partial-match • confidence 0.46
complaint
JOB ADDED: THE DRIVERS WHEEL BEARING DUST CAP IS OXIDIZED
partial-match • confidence 0.35
complaint
JOB ADDED: THE DRIVERS WHEEL BEARING DUST CAP IS OXIDIZED
needs-review • confidence 0.31
complaint
JOB ADDED: THE DRIVERS WHEEL BEARING DUST CAP IS OXIDIZED
needs-review • confidence 0.31
cause
Dust cap drivers heavily corroded
partial-match • confidence 0.40
cause
Dust cap drivers heavily corroded
needs-review • confidence 0.33
cause
Dust cap drivers heavily corroded
needs-review • confidence 0.30
cause
Dust cap drivers heavily corroded
needs-review • confidence 0.27
cause
Dust cap drivers heavily corroded
needs-review • confidence 0.27
correction
Examined the dust cap on both sides. The dust cap on the driver side appeared to be Page 1 of 2 © 2026 Integrated Dealer Systems *73991* heavily corroded, as if a chemical reaction or possible material defect was deteriorating the dust cap Promised Date: 14 SEP 26 W/O: 73991 completely. Dust cap was removed and new dust cap installed. Job is complete. Requesting .25
partial-match • confidence 0.50
correction
Examined the dust cap on both sides. The dust cap on the driver side appeared to be Page 1 of 2 © 2026 Integrated Dealer Systems *73991* heavily corroded, as if a chemical reaction or possible material defect was deteriorating the dust cap Promised Date: 14 SEP 26 W/O: 73991 completely. Dust cap was removed and new dust cap installed. Job is complete. Requesting .25
partial-match • confidence 0.43
correction
Examined the dust cap on both sides. The dust cap on the driver side appeared to be Page 1 of 2 © 2026 Integrated Dealer Systems *73991* heavily corroded, as if a chemical reaction or possible material defect was deteriorating the dust cap Promised Date: 14 SEP 26 W/O: 73991 completely. Dust cap was removed and new dust cap installed. Job is complete. Requesting .25
partial-match • confidence 0.40
correction
Examined the dust cap on both sides. The dust cap on the driver side appeared to be Page 1 of 2 © 2026 Integrated Dealer Systems *73991* heavily corroded, as if a chemical reaction or possible material defect was deteriorating the dust cap Promised Date: 14 SEP 26 W/O: 73991 completely. Dust cap was removed and new dust cap installed. Job is complete. Requesting .25
partial-match • confidence 0.36
correction
Examined the dust cap on both sides. The dust cap on the driver side appeared to be heavily corroded, as if a chemical reaction or possible material defect was deteriorating the dust cap completely. Dust cap was removed and new dust cap installed. Job is complete. Requesting .25
needs-review • confidence 0.27
Evidence Thread
Stephanie Kendziorski
processor • Sep 15, 2026, 8:41 AM
Submitted PA 2808535
Stephanie Kendziorski
processor • Sep 15, 2026, 10:09 AM
@Jeannette B Job 1 - FR would like pictures from further back, stating a full view of the area will help show the complaint described in the CCC notes.
Job 2 - pending vendor
Stephanie Kendziorski
processor • Sep 21, 2026, 9:14 AM
Just a reminder on this one, still need the additional pictures for job 1. Job 2 was denied with the following notation - rust is cosmetic and would not be considered a warrantable item. FR and vendor denied.
Stephanie Kendziorski
processor • Sep 22, 2026, 10:37 AM
Job 1 is now approved for 3.0 hours
Jeannette Britton
dealer_or_external • Sep 22, 2026, 1:24 PM
@Stephanie K Hello. Sorry I have been out. Thank you for getting the 3 hours for job 1. As for Job 2 the wheel cover is not rusted its oxidized and was just purchased in June of this year
Stephanie Kendziorski
processor • Sep 22, 2026, 1:27 PM
I had that it was oxidized in the notes. I will email Dennis Plank and see if I can get it approved.
Stephanie Kendziorski
processor • Sep 22, 2026, 4:22 PM
@Jeannette B Job 2 - Warranty does not cover rust or corrosion. Forest River will cover this as a one time Goodwill gesture for this repair to this unit to help the customer. NVCB .10 to R&R the center cap.
Jeannette Britton
dealer_or_external • Sep 22, 2026, 4:23 PM
@Stephanie K Thank you!
Stephanie Kendziorski
processor • Sep 29, 2026, 4:48 PM
Submitted for payment
Stephanie Kendziorski
processor • Oct 7, 2026, 11:29 AM
Paid $626.66 check 3238132 10/6/2026
Claim Files
73991F.pdf
main-pdf • Sep 29, 2026, 11:45 AM • 318,381 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73991/73991F.pdf
73991F.pdf
main-pdf • Sep 29, 2026, 11:45 AM • 318,381 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/6-Ready to Submit/Prime Time/73991/73991F.pdf
73991.pdf
main-pdf • Sep 14, 2026, 3:14 PM • 313,863 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Prime Time/73991/73991.pdf
73991.pdf
main-pdf • Sep 14, 2026, 3:14 PM • 313,863 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/2-Pre-Authorizations Pending- iCS/Prime Time/73991/73991.pdf
73991.pdf
main-pdf • Sep 14, 2026, 3:14 PM • 313,863 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/1- Pre-Authorizations Needed- iCS/Prime Time/73991/73991.pdf