Claim explorer / evidence thread
Claim 73939
MYRV 12024 • Stephanie • Paid • prime-time
risk 0.00
deadline Overdue / escalation ready
images 0
matched 2
review 44
Warranty deadline timeline
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Completed stage
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Awaiting OEM
Completed stage
55d elapsed • 0d remaining
Auto-Approved
Completed stage
55d elapsed • 0d remaining
Payment Due
Completed stage
55d elapsed • 0d remaining
Escalation Eligible
Completed stage
55d elapsed • 0d remaining
Resolved
Overdue / escalation ready
55d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$1,750.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
44
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
55 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
14
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Sep 8, 2026, 4:48 PM to Oct 8, 2026, 2:55 AM.
Indexed evidence
4 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
55 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/October 2026/Prime Time/73939/Paid Claim.pdf
Timeline
First seen Sep 8, 2026, 4:48 PM • last seen Oct 8, 2026, 2:55 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Oct 7, 2026, 11:26 AM • processor • Paid $607.81 check 3238132 10/6/2026
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 3
Best move
Thread shows approval language — verify payment / closeout.
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Claim Lines
complaint
CUSTOMER STATES WATER HEATER IS NOT WORKING
needs-review • confidence 0.14
complaint
CUSTOMER STATES WATER HEATER IS NOT WORKING
needs-review • confidence 0.13
complaint
CUSTOMER STATES WATER HEATER IS NOT WORKING
needs-review • confidence 0.12
complaint
CUSTOMER STATES WATER HEATER IS NOT WORKING
needs-review • confidence 0.12
complaint
CUSTOMER STATES WATER HEATER IS NOT WORKING
needs-review • confidence 0.12
cause
Customer complaint hot water heater not working BARRERA, BOBBI L Customer #: 61686
needs-review • confidence 0.14
cause
Customer complaint hot water heater not working BARRERA, BOBBI L Customer #: 61686
needs-review • confidence 0.13
cause
Customer complaint hot water heater not working BARRERA, BOBBI L Customer #: 61686
needs-review • confidence 0.12
cause
Customer complaint hot water heater not working BARRERA, BOBBI L Customer #: 61686
needs-review • confidence 0.12
cause
Customer complaint hot water heater not working
needs-review • confidence 0.12
correction
Unit was plugged into shore power filled the freshwater tank 1/3 verified propane was turned on which it was not Turned the water pump on at the bathroom faucet turn the power on to the suburban water heater control Noticed right away customer had the water temperature set at 1:04 turn the water on to see the flow and the fan on did see the flame come on on the controller. Watch the temperature rise to 104 it feel the water coming out of the faucet at the bathroom faucet at 104 turn the temperature up to 113 check the faucet again and hot water was coming out of the faucet and it did reach the 113 mark Check the kitchen faucet same thing to verify the temperature had gone up to 113 out of the kitchen faucet which it did and then check the shower again water temperature went up to 113 Water heater is operating correctly This job is complete Requesting 20 minutes
needs-review • confidence 0.14
correction
Unit was plugged into shore power filled the freshwater tank 1/3 verified propane was turned on which it was not Turned the water pump on at the bathroom faucet turn the power on to the suburban water heater control Noticed right away customer had the water temperature set at 1:04 turn the water on to see the flow and the fan on did see the flame come on on the controller. Watch the temperature rise to 104 it feel the water coming out of the faucet at the bathroom faucet at 104 turn the temperature up to 113 check the faucet again and hot water was coming out of the faucet and it did reach the 113 mark Check the kitchen faucet same thing to verify the temperature had gone up to 113 out of the kitchen faucet which it did and then check the shower again water temperature went up to 113 Water heater is operating correctly This job is complete Requesting 20 minutes
needs-review • confidence 0.13
correction
Unit was plugged into shore power filled the freshwater tank 1/3 verified propane was turned on which it was not Turned the water pump on at the bathroom faucet turn the power on to the suburban water heater control Noticed right away customer had the water temperature set at 1:04 turn the water on to see the flow and the fan on did see the flame come on on the controller. Watch the temperature rise to 104 it feel the water coming out of the faucet at the bathroom faucet at 104 turn the temperature up to 113 check the faucet again and hot water was coming out of the faucet and it did reach the 113 mark Check the kitchen faucet same thing to verify the temperature had gone up to 113 out of the kitchen faucet which it did and then check the shower again water temperature went up to 113 Water heater is operating correctly This job is complete Requesting 20 minutes
needs-review • confidence 0.12
correction
Unit was plugged into shore power filled the freshwater tank 1/3 verified propane was turned on which it was not Turned the water pump on at the bathroom faucet turn the power on to the suburban water heater control Noticed right away customer had the water temperature set at 1:04 turn the water on to see the flow and the fan on did see the flame come on on the controller. Watch the temperature rise to 104 it feel the water coming out of the faucet at the bathroom faucet at 104 turn the temperature up to 113 check the faucet again and hot water was coming out of the faucet and it did reach the 113 mark Check the kitchen faucet same thing to verify the temperature had gone up to 113 out of the kitchen faucet which it did and then check the shower again water temperature went up to 113 Water heater is operating correctly This job is complete Requesting 20 minutes
needs-review • confidence 0.12
correction
Unit was plugged into shore power filled the freshwater tank 1/3 verified propane was turned on which it was not Turned the water pump on at the bathroom faucet turn the power on to the suburban water heater control Noticed right away customer had the water temperature set at 1:04 turn the water on to see the flow and the fan on did see the flame come on on the controller. Watch the temperature rise to 104 it feel the water coming out of the faucet at the bathroom faucet at 104 turn the temperature up to 113 check the faucet again and hot water was coming out of the faucet and it did reach the 113 mark *61686* Check the kitchen faucet same thing to verify the temperature had gone up to 113 out of the kitchen faucet which it did and then check the shower again water temperature went up to 113 Water heater is operating correctly This job is complete
needs-review • confidence 0.12
complaint
CUSTOMER STATES REAR JACKS INOP (HAD TO RETRACT MANUALLY)
needs-review • confidence 0.33
complaint
CUSTOMER STATES REAR JACKS INOP (HAD TO RETRACT MANUALLY)
needs-review • confidence 0.33
complaint
CUSTOMER STATES REAR JACKS INOP (HAD TO RETRACT MANUALLY)
needs-review • confidence 0.33
complaint
CUSTOMER STATES REAR JACKS INOP (HAD TO RETRACT MANUALLY)
needs-review • confidence 0.33
complaint
CUSTOMER STATES REAR JACKS INOP (HAD TO RETRACT MANUALLY)
needs-review • confidence 0.33
cause
Wires pulled out of the motor
partial-match • confidence 0.38
cause
Wires pulled out of the motor
partial-match • confidence 0.38
cause
Wires pulled out of the motor
needs-review • confidence 0.33
cause
Wires pulled out of the motor
needs-review • confidence 0.33
cause
Wires pulled out of the motor
needs-review • confidence 0.33
correction
Customer complaint the rear jacks had to be manually retracted What the Internet shore power tested the rear jack circuit breaker power going in power going out Tested the switch had constant power coming into the switch both on extend and retract. Did have power went to the connection at the motor and found both the red and black wire had been pulled out of the motor and no longer connected to the motor. Verified that there was power going into the wires that connect to the motor there is power going into the motor itself Recommendation either full replacement of the entire jack system or motor replacement Page 1 of 3 © 2026 Integrated Dealer Systems *73939* Request 45 minutes
matched • confidence 0.70
correction
Customer complaint the rear jacks had to be manually retracted What the Internet shore power tested the rear jack circuit breaker power going in power going out Tested the switch had constant power coming into the switch both on extend and retract. Did have power went to the connection at the motor and found both the red and black wire had been pulled out of the motor and no longer connected to the motor. Verified that there was power going into the wires that connect to the motor there is power going into the motor itself Recommendation either full replacement of the entire jack system or motor replacement Page 1 of 3 © 2026 Integrated Dealer Systems *73939* Request 45 minutes
matched • confidence 0.70
correction
Customer complaint the rear jacks had to be manually retracted What the Internet shore power tested the rear jack circuit breaker power going in power going out Tested the switch had constant power coming into the switch both on extend and retract. Did have power went to the connection at the motor and found both the red and black wire had been pulled out of the motor and no longer connected to the motor. Verified that there was power going into the wires that connect to the motor there is power going into the motor itself Recommendation either full replacement of the entire jack system or motor replacement Page 1 of 3 © 2026 Integrated Dealer Systems *73939* Request 45 minutes
partial-match • confidence 0.60
correction
Customer complaint the rear jacks had to be manually retracted What the Internet shore power tested the rear jack circuit breaker power going in power going out Tested the switch had constant power coming into the switch both on extend and retract. Did have power went to the connection at the motor and found both the red and black wire had been pulled out of the motor and no longer connected to the motor. Verified that there was power going into the wires that connect to the motor there is power going into the motor itself Recommendation either full replacement of the entire jack system or motor replacement Page 1 of 3 © 2026 Integrated Dealer Systems *73939* Request 45 minutes
partial-match • confidence 0.60
correction
Customer complaint the rear jacks had to be manually retracted What the Internet shore power tested the rear jack circuit breaker power going in power going out Tested the switch had constant power coming into the switch both on extend and retract. Did have power went to the connection at the motor and found both the red and black wire had been pulled out of the motor Page 1 of 3 © 2026 Integrated Dealer Systems *73939* and no longer connected to the motor. Promised Date: 09 OCT 26 W/O: 73939 Verified that there was power going into the wires that connect to the motor there is power going into the motor itself Recommendation either full replacement of the entire jack system or motor replacement Request 45 minutes
partial-match • confidence 0.60
complaint
CUSTOMER STATES VINYL INSERT LOOSE AT FRONT OF UNIT (PASSENGER FRONT)
partial-match • confidence 0.43
complaint
CUSTOMER STATES VINYL INSERT LOOSE AT FRONT OF UNIT (PASSENGER FRONT)
partial-match • confidence 0.41
complaint
CUSTOMER STATES VINYL INSERT LOOSE AT FRONT OF UNIT (PASSENGER FRONT)
partial-match • confidence 0.42
complaint
CUSTOMER STATES VINYL INSERT LOOSE AT FRONT OF UNIT (PASSENGER FRONT)
partial-match • confidence 0.42
complaint
CUSTOMER STATES VINYL INSERT LOOSE AT FRONT OF UNIT (PASSENGER FRONT)
partial-match • confidence 0.42
cause
Strip light insert came out out of the track and had slid down
needs-review • confidence 0.31
cause
Strip light insert came out out of the track and had slid down
needs-review • confidence 0.29
cause
Strip light insert came out out of the track and had slid down
needs-review • confidence 0.30
cause
Strip light insert came out out of the track and had slid down
needs-review • confidence 0.30
cause
Strip light insert came out out of the track and had slid down BARRERA, BOBBI L Customer #: 61686
needs-review • confidence 0.30
correction
Snapped the lighting strip, insert back into place pushed it upwards where it was back in its *73939* correct position, added a set, screw below the insert to prevent it from slipping down and coming out of the insert track again Preventative for the driver side, the driver side was not out of the insert track, however, and then slid down slightly pushed it back up into place and again added a set screw to prevent this one from coming out of the track. Also, the job is now complete. Requesting 25 minutes
partial-match • confidence 0.45
correction
Snapped the lighting strip, insert back into place pushed it upwards where it was back in its *73939* correct position, added a set, screw below the insert to prevent it from slipping down and coming out of the insert track again Preventative for the driver side, the driver side was not out of the insert track, however, and then slid down slightly pushed it back up into place and again added a set screw to prevent this one from coming out of the track. Also, the job is now complete. Requesting 25 minutes
partial-match • confidence 0.45
correction
Snapped the lighting strip, insert back into place pushed it upwards where it was back in its *73939* correct position, added a set, screw below the insert to prevent it from slipping down and coming out of the insert track again Preventative for the driver side, the driver side was not out of the insert track, however, and then slid down slightly pushed it back up into place and again added a set screw to prevent this one from coming out of the track. Also, the job is now complete. Requesting 25 minutes
partial-match • confidence 0.35
correction
Snapped the lighting strip, insert back into place pushed it upwards where it was back in its *73939* correct position, added a set, screw below the insert to prevent it from slipping down and coming out of the insert track again Preventative for the driver side, the driver side was not out of the insert track, however, and then slid down slightly pushed it back up into place and again added a set screw to prevent this one from coming out of the track. Also, the job is now complete. Requesting 25 minutes
partial-match • confidence 0.35
correction
Snapped the lighting strip, insert back into place pushed it upwards where it was back in its correct position, added a set, screw below the insert to prevent it from slipping down and coming out of the insert track again Preventative for the driver side, the driver side was not out of the insert track, however, and then slid down slightly pushed it back up into place and again added a set screw to prevent this one from coming out of the track. Also, the job is now complete. Requesting 25 minutes
needs-review • confidence 0.30
complaint
REPLACE DECAL AT REAR ENTRY DOOR
needs-review • confidence 0.14
complaint
REPLACE DECAL AT REAR ENTRY DOOR
needs-review • confidence 0.14
complaint
REPLACE DECAL AT REAR ENTRY DOOR
needs-review • confidence 0.28
complaint
REPLACE DECAL AT REAR ENTRY DOOR
needs-review • confidence 0.28
complaint
REPLACE DECAL AT REAR ENTRY DOOR
needs-review • confidence 0.28
cause
Damaged door decal BARRERA, BOBBI L Customer #: 61686
needs-review • confidence 0.14
cause
Damaged door decal BARRERA, BOBBI L Customer #: 61686
needs-review • confidence 0.14
cause
Damaged door decal BARRERA, BOBBI L Customer #: 61686
needs-review • confidence 0.14
cause
Damaged door decal BARRERA, BOBBI L Customer #: 61686
needs-review • confidence 0.14
cause
Damaged door decal
needs-review • confidence 0.14
correction
Build the old decal off of the door, scrub the door with rubbing alcohol to remove all residual adhesive Got the new decal, realigned it and trimmed it appropriately to match the decal coming into the door and going out of the door Reattach the new decal from right to left carefully following the markings on the tape lines that I have put on Job is now complete requesting 25 minutes
needs-review • confidence 0.14
correction
Build the old decal off of the door, scrub the door with rubbing alcohol to remove all residual adhesive Got the new decal, realigned it and trimmed it appropriately to match the decal coming into the door and going out of the door Reattach the new decal from right to left carefully following the markings on the tape lines that I have put on Job is now complete requesting 25 minutes
needs-review • confidence 0.14
correction
Build the old decal off of the door, scrub the door with rubbing alcohol to remove all residual adhesive Got the new decal, realigned it and trimmed it appropriately to match the decal coming into the door and going out of the door Reattach the new decal from right to left carefully following the markings on the tape lines that I have put on Job is now complete requesting 25 minutes
needs-review • confidence 0.14
correction
Build the old decal off of the door, scrub the door with rubbing alcohol to remove all residual adhesive Got the new decal, realigned it and trimmed it appropriately to match the decal coming into the door and going out of the door Reattach the new decal from right to left carefully following the markings on the tape lines that I have put on Job is now complete requesting 25 minutes
needs-review • confidence 0.14
correction
Build the old decal off of the door, scrub the door with rubbing alcohol to remove all residual adhesive Got the new decal, realigned it and trimmed it appropriately to match the decal coming into the door and going out of the door Reattach the new decal from right to left carefully following the markings on the tape lines that I have put on Job is now complete requesting 25 minutes
needs-review • confidence 0.14
Evidence Thread
Stephanie Kendziorski
processor • Sep 9, 2026, 8:12 AM
Submitted PA 2802590
Stephanie Kendziorski
processor • Sep 11, 2026, 10:02 AM
@Brian P Job 2 - approved .5 for motor replacement only
Stephanie Kendziorski
processor • Sep 11, 2026, 10:04 AM
@Brian P Job 2 - approved .5 for motor replacement only
Job 3 approved .4
Stephanie Kendziorski
processor • Sep 28, 2026, 5:07 PM
Submitted for payment
Stephanie Kendziorski
processor • Oct 7, 2026, 11:26 AM
Paid $607.81 check 3238132 10/6/2026
Claim Files
73939F.pdf
main-pdf • Sep 28, 2026, 1:54 PM • 319,249 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73939/73939F.pdf
73939F.pdf
main-pdf • Sep 28, 2026, 1:54 PM • 319,249 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/6-Ready to Submit/Prime Time/73939/73939F.pdf
73939.pdf
main-pdf • Sep 8, 2026, 4:44 PM • 316,741 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/2-Pre-Authorizations Pending- iCS/Prime Time/73939/73939.pdf
73939.pdf
main-pdf • Sep 8, 2026, 4:44 PM • 316,741 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/1- Pre-Authorizations Needed- iCS/Prime Time/73939/73939.pdf