Claim Detail

Missing black tank termination handle

partial-match • confidence 0.38

Missing black tank termination handle

partial-match • confidence 0.42

Order and install new black tank termination handle requesting 10 mins

partial-match • confidence 0.38

Order and install new black tank termination handle requesting 10 mins

partial-match • confidence 0.42

Wall panel by dinette is bowing very badly

partial-match • confidence 0.37

Wall panel by dinette is bowing very badly

partial-match • confidence 0.51

Wall panel by dinette is bowing very badly

partial-match • confidence 0.47

In order to fix the Bowing wall panel by dinette I will need to remove the front side dinette seat closest to the bed ,which will require removal of backrest .to remove the backrest of the dinette seat I will need to remove the two screws securing it to the wall panel .once the screws are removed I can then start to remove the screws under the seat that secure the seat to the floor ,total of 8 screws holding seat to the floor will have to be removed . Once the 8 screws on the bottom and the two screws on top are removed I can then remove the dinette seat out of the unit so that I can then start to peel off the old seam tape so I can get access to the finish staples securing wall panel to the wall .once access is gained to the staples I need to remove all staples securing wall panel to frame .once staples are removed I need to pull the wall panel overlapping the front most panel in order to then make a line where I need to trim the wall panel so it will sit flush against the wall and not bow outwards . Once wall panel is cut to size I can then re install finish staples to secure paneling to wall .once panel is stalled to the wall I can then run a new line of seam tape over the staples to hide staples .once seam tape is installed over new staples I can then re install the 8 screws holding the dinette seat to the floor .once it is secured to the floor I can then re install the back rest for dinette seat . Requesting 3 hours for repair

partial-match • confidence 0.46

In order to fix the Bowing wall panel by dinette I will need to remove the front side dinette seat closest to the bed ,which will require removal of backrest .to remove the backrest of the dinette seat I will need to remove the two screws securing it to the wall panel .once the screws are removed I can then start to remove the screws under the seat that secure the seat to the floor ,total of 8 screws holding seat to the floor will have to be removed . Once the 8 screws on the bottom and the two screws on top are removed I can then remove the dinette seat out of the unit so that I can then start to peel off the old seam tape so I can get access to the finish staples securing wall panel to the wall .once access is gained to the staples I need to remove all staples securing wall panel to frame .once staples are removed I need to pull the wall panel overlapping the front most panel in order to then make a line where I need to trim the wall panel so it will sit flush against the wall and not bow outwards . Once wall panel is cut to size I can then re install finish staples to secure paneling to wall .once panel is stalled to the wall I can then run a new line of seam tape over the staples to hide staples .once seam tape is installed over new staples I can then re install the 8 screws holding the dinette seat to the floor .once it is secured to the floor I can then re install the back rest for dinette seat . Requesting 3 hours for repair

partial-match • confidence 0.62

dealer_or_external • Sep 25, 2026, 12:10 PM

@Jeannette B

processor • Sep 25, 2026, 4:13 PM

Submitted PA J01631181

processor • Sep 28, 2026, 4:58 PM

@Jeannette B Jayco would like to know if the tech tried adding a longer screw to pull the wall panel to the dinette.

dealer_or_external • Sep 29, 2026, 9:59 AM

@Stephanie K I do not believe so since the wall, according to his correction, is to big causing it to bow and needs to be cut. Putting a longer screw in will not shrink the panel.

processor • Sep 29, 2026, 12:03 PM

@Jeannette B Job 1 will have shop supplies JOb 1 approved .1 Job 2 approved .2

dealer_or_external • Oct 2, 2026, 6:24 PM

@Stephanie K Is the tech supposed to just add a longer screw and have it stayed bowed? I'm not sure what to tell the tech to do.

processor • Oct 2, 2026, 6:52 PM

@Jeannette B Sorry, that was my fault. It was supposed to be approved for 2.0 hours to repair the wall.

processor • Oct 2, 2026, 6:52 PM

It was a typo on my end.

processor • Oct 20, 2026, 11:09 PM

TESTING AND LEARNING — Testing/Learning claim review: MYRV RO 73781-1. PA J01631181 is approved for 0.1 hour on the missing black-tank termination handle, with shop supplies noted, and 2.0 hours on the bowed dinette wall. The 0.2-hour wall entry was explicitly corrected as a typo in the replies. Do not carry that old figure or the unresolved longer-screw discussion forward as the current decision. The 18 photos show the missing handle and bowed wall, but no finished repair. The RO describes ordering/installing the handle and removing the dinette to trim/resecure the wall panel; completion and invoice fields remain blank. Please confirm handle availability/installation and whether the wall repair is completed or scheduled. Record the actual cause found, correction, completion date, valve operation and wall/dinette reassembly check. The cause field still says unknown even though the proposed correction attributes the bow to panel fit. Use the corrected 2.0-hour wall approval when preparing the final claim; the requested three hours is not fully authorized. No final claim submission or payment is demonstrated here. Learning: reconcile corrected approval replies before billing, and turn proposed repair language into dated findings and completed-work documentation. @Chris B @Heidi H @Tricia H