Claim explorer / evidence thread
Claim 73721-1
MYRV 12024 • Stephanie • Paid • open-range
risk 0.00
deadline Overdue / escalation ready
images 0
matched 6
review 42
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
101d elapsed • 0d remaining
Analyzed
Completed stage
101d elapsed • 0d remaining
Awaiting OEM
Completed stage
101d elapsed • 0d remaining
Auto-Approved
Completed stage
101d elapsed • 0d remaining
Payment Due
Completed stage
101d elapsed • 0d remaining
Escalation Eligible
Completed stage
101d elapsed • 0d remaining
Resolved
Overdue / escalation ready
101d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$1,875.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
42
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
101 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
19
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jul 23, 2026, 11:06 AM to Oct 17, 2026, 3:01 AM.
Indexed evidence
5 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
101 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/October 2026/Open Range/73721-1/Paid claim.pdf
Timeline
First seen Jul 23, 2026, 11:06 AM • last seen Oct 17, 2026, 3:01 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
22 indexed side comments on this claim.
Latest visible thread signal
Oct 16, 2026, 8:42 AM • processor • Paid 10/12/2026 check 492990
Role mix
Dealer 0 • OEM 0 • Processor 16
Decision cues
Denial signals 0 • info / missing-doc asks 9 • approval signals 6
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Images
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Claim Lines
complaint
WARRANTY ITEM
needs-review • confidence 0.32
complaint
WARRANTY ITEM
needs-review • confidence 0.32
complaint
WARRANTY ITEM
needs-review • confidence 0.32
cause
Solar cables are peeling up from roof membrane ROYBAL, GUSTAVO A Customer #: 11927
matched • confidence 0.77
cause
Solar cables are peeling up from roof membrane ROYBAL, GUSTAVO A Customer #: 11927
matched • confidence 0.77
cause
Solar cables are peeling up from roof membrane
matched • confidence 0.77
correction
Need to scrape and seal the solar cables where they go thru the roof . Will need to remove old sealant and re seal with new dicor sealant . Requesting 30 minutes
matched • confidence 0.77
correction
Need to scrape and seal the solar cables where they go thru the roof . Will need to remove old sealant and re seal with new dicor sealant . Requesting 30 minutes
matched • confidence 0.77
correction
Need to scrape and seal the solar cables where they go thru the roof . Will need to remove old sealant and re seal with new dicor sealant . Requesting 30 minutes
matched • confidence 0.77
complaint
WARRANTY ITEM
needs-review • confidence 0.32
complaint
WARRANTY ITEM
needs-review • confidence 0.32
complaint
WARRANTY ITEM
needs-review • confidence 0.32
cause
Missing right side drawer guide middle drawer under sink Missing right side drawer guide middle drawer under sink
partial-match • confidence 0.47
cause
Missing right side drawer guide middle drawer under sink Missing right side drawer guide middle drawer under sink
partial-match • confidence 0.47
cause
Missing right side drawer guide middle drawer under sink Missing right side drawer guide middle drawer under sink
partial-match • confidence 0.47
correction
Install drawer guide track onto drawer it self then drawer guide screws onto cabinetry .once installed test for proper operation. Requesting 30 mins for repair Need to install new 17 3/4 in drawer guide
partial-match • confidence 0.47
correction
Install drawer guide track onto drawer it self then drawer guide screws onto cabinetry .once installed test for proper operation. Requesting 30 mins for repair Need to install new 17 3/4 in drawer guide
partial-match • confidence 0.47
correction
Install drawer guide track onto drawer it self then drawer guide screws onto cabinetry .once installed test for proper operation. Requesting 30 mins for repair Need to install new 17 3/4 in drawer guide
partial-match • confidence 0.47
complaint
WARRANTY ITEM
needs-review • confidence 0.30
complaint
WARRANTY ITEM
needs-review • confidence 0.30
complaint
WARRANTY ITEM
needs-review • confidence 0.30
cause
Lino where entry steps attach to floor is bubbling
partial-match • confidence 0.49
cause
Lino where entry steps attach to floor is bubbling
partial-match • confidence 0.49
cause
Lino where entry steps attach to floor is bubbling
partial-match • confidence 0.49
correction
Repair will require me to remove entry steps then use a syringe to apply floor adhesive under said area that are bubbling and roll flat and allow time for glue to cure before re installing entry steps *73721-1* Page 1 of 3 © 2026 Integrated Dealer Systems .requesting 1.5 hrs for repair done Promised Date: 17 JUL 26 W/O: 73721-1
partial-match • confidence 0.55
correction
Repair will require me to remove entry steps then use a syringe to apply floor adhesive under said area that are bubbling and roll flat and allow time for glue to cure before re installing entry steps *73721-1* Page 1 of 3 © 2026 Integrated Dealer Systems .requesting 1.5 hrs for repair done Promised Date: 17 JUL 26 W/O: 73721-1
partial-match • confidence 0.55
correction
Repair will require me to remove entry steps then use a syringe to apply floor adhesive under said area that are bubbling and roll flat and allow time for glue to cure before re installing entry steps .requesting 1.5 hrs for repair done
partial-match • confidence 0.49
complaint
EXTERIOR SPRAY PORT IN OUTSIDE KITCHEN AREA NOT WORKING
needs-review • confidence 0.12
complaint
EXTERIOR SPRAY PORT IN OUTSIDE KITCHEN AREA NOT WORKING
needs-review • confidence 0.12
complaint
EXTERIOR SPRAY PORT IN OUTSIDE KITCHEN AREA NOT WORKING
needs-review • confidence 0.12
cause
UNKNOWN
needs-review • confidence 0.00
cause
UNKNOWN
needs-review • confidence 0.00
cause
UNKNOWN
needs-review • confidence 0.00
correction
Fixed
needs-review • confidence 0.00
correction
Fixed
needs-review • confidence 0.00
correction
Fixed
needs-review • confidence 0.00
complaint
WARRANTY ITEM
needs-review • confidence 0.31
complaint
WARRANTY ITEM
needs-review • confidence 0.31
complaint
WARRANTY ITEM
needs-review • confidence 0.31
cause
Control board for oven/range not working Stove top Range is not getting any power
needs-review • confidence 0.31
cause
Control board for oven/range not working Stove top Range is not getting any power
needs-review • confidence 0.31
cause
Control board for oven/range not working
needs-review • confidence 0.31
correction
Need to call open range and see if they will send the board or a whole new range . Advised to replace entire range by jordan at jayco . Case # 0001375802 ROYBAL, GUSTAVO A Customer #: 11927 Need to remove stove great. Once stove great is removed need to remove top stove facia. Once the top facia and stove grates are removed need to remove the four screws holding the top of the oven into the counter. Once screws are removed we can pull the oven out of the cabinet. Once it is removed from the cabinet we need to disconnect the LP line. Once the LP line is disconnected we need to disconnect the 12 V power. once old stove is completely removed need to connect to the LP in the 12 V lines on the new range. Once the LP lines in the 12 V is connected on the new range, need to install the four screws that hold range onto countertop. After LP and 12 are connected and the screws are placed on the top of the range to hold it in place need to do an LP drop test to ensure there is no leaks. Once drop test is performedWe can install the top stove facia, and then install the stove great. Requesting three hours for repair Upon inspection zip tie holding wires behind main oven control board was melting onto said board somehow up and behind control board causing a short in the system . *11927*
needs-review • confidence 0.31
correction
Need to call open range and see if they will send the board or a whole new range . Advised to replace entire range by jordan at jayco . Case # 0001375802 ROYBAL, GUSTAVO A Customer #: 11927 Need to remove stove great. Once stove great is removed need to remove top stove facia. Once the top facia and stove grates are removed need to remove the four screws holding the top of the oven into the counter. Once screws are removed we can pull the oven out of the cabinet. Once it is removed from the cabinet we need to disconnect the LP line. Once the LP line is disconnected we need to disconnect the 12 V power. once old stove is completely removed need to connect to the LP in the 12 V lines on the new range. Once the LP lines in the 12 V is connected on the new range, need to install the four screws that hold range onto countertop. After LP and 12 are connected and the screws are placed on the top of the range to hold it in place need to do an LP drop test to ensure there is no leaks. Once drop test is performedWe can install the top stove facia, and then install the stove great. Requesting three hours for repair Upon inspection zip tie holding wires behind main oven control board was melting onto said board somehow up and behind control board causing a short in the system . *11927*
needs-review • confidence 0.31
correction
Need to call open range and see if they will send the board or a whole new range . Advised to replace entire range by jordan at jayco . Case # 0001375802 Need to remove stove great. Once stove great is removed need to remove top stove facia. Once the top facia and stove grates are removed need to remove the four screws holding the top of the oven into the counter. Once screws are removed we can pull the oven out of the cabinet. Once it is removed from the cabinet we need to disconnect the LP line. Once the LP line is disconnected we need to disconnect the 12 *11927* V power. once old stove is completely removed need to connect to the LP in the 12 V lines on the new range. Once the LP lines in the 12 V is connected on the new range, need to install the four screws that hold range onto countertop. After LP and 12 are connected and the screws are placed on the top of the range to hold it in place need to do an LP drop test to ensure there is no leaks. Once drop test is performedWe can install the top stove facia, and then install the stove great. Requesting three hours for repair, it is the 21 inch model with the model number 400-2230
needs-review • confidence 0.31
complaint
WARRANTY ITEM
needs-review • confidence 0.00
complaint
WARRANTY ITEM
needs-review • confidence 0.00
complaint
WARRANTY ITEM
needs-review • confidence 0.00
cause
Bathroom sink not getting hot water Bathroom sink not kicking on w/h when hot cause the is turned on
needs-review • confidence 0.32
cause
Bathroom sink not getting hot water Bathroom sink not kicking on w/h when hot cause the is turned on
needs-review • confidence 0.32
cause
Bathroom sink not getting hot water Bathroom sink not kicking on w/h when hot cause the is turned on
needs-review • confidence 0.32
correction
Talked to tech support , they advised us we need to replace the faucet . Order new faucet and replace.test for proper functions requesting 30 mins
needs-review • confidence 0.05
correction
Talked to tech support , they advised us we need to replace the faucet . Order new faucet and replace.test for proper functions requesting 30 mins
needs-review • confidence 0.05
correction
Talked to tech support , they advised us we need to replace the faucet . Order new faucet and replace
needs-review • confidence 0.05
complaint
WARRANTY ITEM
needs-review • confidence 0.31
complaint
WARRANTY ITEM
needs-review • confidence 0.31
complaint
WARRANTY ITEM
needs-review • confidence 0.31
cause
Bed room door not latching shut
needs-review • confidence 0.31
cause
Bed room door not latching shut
needs-review • confidence 0.31
cause
Bed room door not latching shut
needs-review • confidence 0.31
correction
Need to remove door latch trim piece in order to shim door frame to close gap between latch and door catch . once trim is removed need to measure and cut trim pieces to put in between door frame and trim. Need to cut to size and glutes trim piece. Need to stack two trim pieces one on top of the other and glued together. Allow time for glue to cure. Once glue is dry need to install trim piece back into unit and reinstall door catch and test for proper closure. requesting one hour for repair
partial-match • confidence 0.42
correction
Need to remove door latch trim piece in order to shim door frame to close gap between latch and door catch . once trim is removed need to measure and cut trim pieces to put in between door frame and trim. Need to cut to size and glutes trim piece. Need to stack two trim pieces one on top of the other and glued together. Allow time for glue to cure. Once glue is dry need to install trim piece back into unit and reinstall door catch and test for proper closure. requesting one hour for repair
partial-match • confidence 0.42
correction
Need to remove door latch trim piece in order to shim door frame to close gap between ROYBAL, GUSTAVO A Customer #: 11927 latch and door catch . once trim is removed need to measure and cut trim pieces to put in between door frame and trim. Need to cut to size and glutes trim piece. Need to stack two trim pieces one on top of the other and glued together. Allow time for glue to cure. Once glue is dry need to install trim piece back into unit and reinstall door catch and test for proper closure. requesting one hour for repair
partial-match • confidence 0.42
Evidence Thread
Jessica Lindaman
dealer_or_external • Jul 23, 2026, 11:06 AM
@Brian Parrott
Stephanie Kendziorski
processor • Jul 23, 2026, 2:19 PM
@Brian P For line 5 - were there any other tags? The tag that has Renan on it does not look like the correct one with the model and serial number.
Stephanie Kendziorski
processor • Jul 23, 2026, 2:20 PM
Submitted PA J01595228 for all lines, just need info for line 5.
Brian Parrott
dealer_or_external • Jul 24, 2026, 12:53 PM
We are trying to find the pictures
Stephanie Kendziorski
processor • Jul 28, 2026, 3:33 PM
@Brian P Job 1 approved - .5
Job 2 approved .1
Job 3 approved 1.5
Job 5 - waiting on serial/model pic
Job 7 approved .4
Job 8 approved 1.0
Stephanie Kendziorski
processor • Aug 9, 2026, 7:53 PM
Submitted PA J01595228-004 for line 5
Ashlee Olsen
processor • Aug 11, 2026, 3:37 PM
@Brian P WO 73721-1 Jayco feedback, job 5
wigenta August 10, 2026 11:48 AMPlease see attached, fill out and return along with the serial number label.
I've attached the form to this folder. Thanks!
Stephanie Kendziorski
processor • Aug 17, 2026, 12:56 PM
@Brian P This form needs to be filled out for 73721-1 for the range. Please make sure to include the serial number photo. The one you sent only has the model.
Stephanie Kendziorski
processor • Aug 17, 2026, 12:57 PM
@Brian P Here are the times for the other jobs.
Stephanie Kendziorski
processor • Aug 19, 2026, 10:05 AM
@Brian P Just a reminder on this one from my email I sent over - a picture of the serial information is being requested, even though it is on the form. I did mention that to them, and they still asked for the pic.
Stephanie Kendziorski
processor • Aug 19, 2026, 10:07 AM
I have the model number, you did send that.
Stephanie Kendziorski
processor • Aug 20, 2026, 7:37 AM
Job 5 is now approved for 1.0 hour to replace the same model range
Stephanie Kendziorski
processor • Oct 1, 2026, 3:37 PM
@Brian P There isn't a part billed for job 2. Did the drawer guide not get ordered/finished?
Stephanie Kendziorski
processor • Oct 1, 2026, 3:41 PM
@Brian P There isn't a part billed for job 2. Did the drawer guide not get ordered/finished?
Job 5 - do you have a serial number from the new part?
Brian Parrott
dealer_or_external • Oct 1, 2026, 5:47 PM
I pulled the workorder. Let me get with the tech.
Brian Parrott
dealer_or_external • Oct 1, 2026, 5:52 PM
I got with the tech. He used some misc guides we had in a box. Hopefully we can still get the labor time.
Stephanie Kendziorski
processor • Oct 2, 2026, 10:55 AM
Ok thank you. What about the serial number off of the new stove for line 5?
Brian Parrott
dealer_or_external • Oct 2, 2026, 10:57 AM
We installed it, do we need it? I will have to pull it back out?
Stephanie Kendziorski
processor • Oct 2, 2026, 11:04 AM
Yes, I have to put the serial number in for the replacement part on the claim.
Brian Parrott
dealer_or_external • Oct 2, 2026, 11:22 AM
Ok, we will get it
Stephanie Kendziorski
processor • Oct 2, 2026, 11:47 AM
Submitted for payment
Stephanie Kendziorski
processor • Oct 16, 2026, 8:42 AM
Paid 10/12/2026 check 492990
Claim Files
73721-1F.pdf
main-pdf • Oct 1, 2026, 1:15 PM • 320,829 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Open Range/73721-1/73721-1F.pdf
73721-1F.pdf
main-pdf • Oct 1, 2026, 1:15 PM • 320,829 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/6-Ready to Submit/Highland Ridge/73721-1/73721-1F.pdf
Invision_Range_checklist_for_warranty_request_0010603801.pdf
pdf • Aug 11, 2026, 3:35 PM • 78,838 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Open Range/73721-1/Invision_Range_checklist_for_warranty_request_0010603801.pdf
73721-1.pdf
main-pdf • Jul 23, 2026, 11:05 AM • 397,161 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Open Range/73721-1/73721-1.pdf
73721-1.pdf
main-pdf • Jul 23, 2026, 11:05 AM • 397,161 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/2-Pre-Authorizations Pending- iCS/Open Range/73721-1/73721-1.pdf