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Claim 73479-1
MYRV 12024 • Stephanie • Approved / Unpaid • open-range
risk 0.00
deadline Approaching deadline
images 0
matched 1
review 2
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
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Compliance Score
100/100
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Violations Detected
1
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Missing Items
2
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Deadline Status
Approaching deadline
63 days open in the visible workflow.
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US dispute readiness
Evidence packet check
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Estimated pack size
8
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Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 30, 2026, 1:53 PM to Aug 26, 2026, 3:08 AM.
Indexed evidence
2 docs / 0 images
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Available
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Witness verification
Human verification required
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AI / citation gate
Manual check required
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Expert evidence pressure
Not signalled
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Escalation posture
Escalation watch
63 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Open Range/73479-1/9718.pdf
Timeline
First seen Jun 30, 2026, 1:53 PM • last seen Aug 26, 2026, 3:08 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
17 indexed side comments on this claim.
Latest visible thread signal
Sep 1, 2026, 12:43 PM • processor • Ok, do you need me to email Jayco and find out the measurements? Do you want me to see if we can get more time? Let me know what you want me to do. (I can an additional comments when I go to submit it, if it was just tha
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 0 • info / missing-doc asks 8 • approval signals 4
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Claim Lines
complaint
WARRANTY ITEM
needs-review • confidence 0.29
cause
Pocket door fell off INC., MYERS "RV" CENTER, Customer #: 1000
needs-review • confidence 0.34
correction
Pocket door has fell off upon arrival . Sent info and pics to Sara at jayco upon request . Door rail guide is bent and needs to be replaced along with door itself . Doing so will require me to take part top bunk and bottom bunk to give me access to remove the wall panel in the way of the door and door guide . Will need to remove top bunk panel and trim then separate the bunk frame from the wall on all sides and then remove . Once top bunk is removed will need to do the same process to the bottom bunk to get full unobstructed access to wall panel . Once both bunks are completely removed need to take off corner trim on edges of wall panel then take off seem Tape to reveal a seam in panels to then go in and pull nails to remove wall panel completely . Once panel is removed need to remove rear panel and any framing in the way of track and door being replaced. Once a clear path is made to access the door for removal and replacement of track we can order and replace said
matched • confidence 0.65
Evidence Thread
Jessica Lindaman
dealer_or_external • Jun 30, 2026, 1:06 PM
@Jeannette B
Stephanie Kendziorski
processor • Jun 30, 2026, 1:53 PM
Submitted PA J01582037-001
Stephanie Kendziorski
processor • Jul 1, 2026, 8:47 AM
@Jeannette B Jayco wants a labor breakdown supporting the 16 hours requested.
Jeannette Britton
dealer_or_external • Jul 1, 2026, 9:44 AM
@Stephanie K Good morning. I figured they would. I dispatched it back to Chris
Jeannette Britton
dealer_or_external • Jul 10, 2026, 10:08 AM
@Stephanie K Good morning. I will check with Chris when he comes in on how the brake down is coming along
Stephanie Kendziorski
processor • Jul 28, 2026, 4:03 PM
Any update on the labor breakdown?
Stephanie Kendziorski
processor • Jul 30, 2026, 12:21 PM
I think I found it! This is one where a labor breakdown is needed. Jayco said they are getting a max of 5 hours for this repair, so they wanted a time breakdown to support the 16.
Jeff Myers
dealer_or_external • Aug 5, 2026, 11:44 AM
@Jeannette B @Brian P @Sarah C where are we on this one?
Stephanie Kendziorski
processor • Aug 18, 2026, 9:55 AM
@Jeannette B Do you want me to move forward with this and just accept the 5 hours that the manufacturer is getting? I know the last time we had talked you mentioned that the techs aren't too keen on breaking down the labor because they spend the time doing it, and it doesn't get approved for that amount.
Jeannette Britton
dealer_or_external • Aug 18, 2026, 10:12 AM
@Stephanie K
This is the techs breakdown: If it's easier to upload a revised WO let me know.
Thank you and WELCOME BACK!!
Take apart top bunk bed disassemble and remove . Requesting 3 hours for top bunk removal. Remove wall panel to gain access to inside of wall requesting 3 hours .remove disassemble and take part bottom bunk requesting 3 hours .
Once both bunk beds are removed will need to remove edge molding on entire wall panel .requesting 2 hours . Once bunks and wall panels are removed will need to remove any framing in the way of removing door and door rail guide .requesting 3 hours . Once all is removed and have good access to door need to remove old door and door guide requesting 1 hour . Thats only for removal to get to remove old door and door guide . Will need the same time for all said jobs to re install and put back both bunks and wall framing and panels .
Stephanie Kendziorski
processor • Aug 18, 2026, 10:26 AM
Thank you! Happy to be back. I can work with what you sent!
Stephanie Kendziorski
processor • Aug 19, 2026, 11:00 AM
@Jeannette B Approved 6.0 hours - this is the breakdown the manufacturer provided for their approved time:
forkert August 18, 2026 12:14 PM
approve 6 hours - 1.5 per bunk to R&I, 2.5 to R&I wall, .5 to resecure door
Jeannette Britton
dealer_or_external • Aug 29, 2026, 3:48 PM
@Stephanie K Before I order. I just want to confirm Jayco approved replacing the door and guide
Stephanie Kendziorski
processor • Sep 1, 2026, 9:40 AM
Yes, all set.
Jeannette Britton
dealer_or_external • Sep 1, 2026, 11:47 AM
@Stephanie K Awesome, thank you! I will submit the order request this morning.
Jeannette Britton
dealer_or_external • Sep 1, 2026, 12:02 PM
@Stephanie K FYI. I was checking with the tech for measurements of the door and rails. Apparently the door is stuck between the wall. He did not state this in his story.
Stephanie Kendziorski
processor • Sep 1, 2026, 12:43 PM
Ok, do you need me to email Jayco and find out the measurements? Do you want me to see if we can get more time? Let me know what you want me to do. (I can an additional comments when I go to submit it, if it was just that it being stuck is missing from the notes)
Claim Files
73479-1.pdf
main-pdf • Jun 30, 2026, 1:06 PM • 386,950 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Open Range/73479-1/73479-1.pdf
73479-1.pdf
main-pdf • Jun 30, 2026, 1:06 PM • 386,950 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Open Range/73479-1/73479-1.pdf