Claim explorer / evidence thread
Claim 73432
MYRV 12024 • Stephanie • Paid • newmar
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 32
Warranty deadline timeline
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Completed stage
150d elapsed • 0d remaining
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Completed stage
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Completed stage
150d elapsed • 0d remaining
Resolved
Overdue / escalation ready
150d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$500.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
32
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
150 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
26
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: Jun 3, 2026, 11:46 AM to Aug 26, 2026, 3:08 AM.
Indexed evidence
10 docs / 11 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
150 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/August 2026/Newmar/73432/Paid claim.pdf
Timeline
First seen Jun 3, 2026, 11:46 AM • last seen Aug 26, 2026, 3:08 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
19 indexed side comments on this claim.
Latest visible thread signal
Aug 25, 2026, 9:17 AM • processor • Paid $647.71 8/10/2026
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 5 • info / missing-doc asks 6 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Images
document-photo
No human-level description yet.
document-photo
Visible damage/condition: Small metal mesh screen/filter held in hand; mesh is visibly dirty/clogged with dark oily/sooty debris and discoloration. Edges appear slightly frayed/rough, but no clear major tear is visible.
Parts/components: Fine metal screen/filter insert, likely removed from an RV system component for inspection/cleaning/replacement. Background shows shop floor, red tool chest, and green product box/bottle, not directly relevant.
Labels/text: No readable labels or document text
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
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document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
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document-photo
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document-photo
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document-photo
No human-level description yet.
Claim Lines
complaint
CUSTOMER STATES NO HOT WATER AT SHOWER WHEN OPERATING OASIS FROM DIESEL / CHECK RECIRCULATING VALVE. CUSTOMER STATES WATER DRAINS INTO THE GREY TANK
partial-match • confidence 0.40
complaint
CUSTOMER STATES NO HOT WATER AT SHOWER WHEN OPERATING OASIS FROM DIESEL / CHECK RECIRCULATING VALVE. CUSTOMER STATES WATER DRAINS INTO THE GREY TANK
partial-match • confidence 0.40
complaint
CUSTOMER STATES NO HOT WATER AT SHOWER WHEN OPERATING OASIS FROM DIESEL / CHECK RECIRCULATING VALVE. CUSTOMER STATES WATER DRAINS INTO THE GREY TANK
needs-review • confidence 0.00
cause
IN LOOP MODE
needs-review • confidence 0.28
cause
IN LOOP MODE
needs-review • confidence 0.28
cause
IN LOOP MODE
needs-review • confidence 0.00
correction
Began the diagnosis for the oasis by first checking the main power breakers, and the electric panel inside the unit to ensure that there was not a tripped breaker. Check the fuse box in the same compartment as the oasis just above on the left to see if there were blown fuses I had no red lights inside the fuse box. There were no blown fuses. Went inside to the control board verified water in the fresh tank. The water level was at 35%. *60767* Turn the water pump on verified circulation of water throughout the unit at all faucets. Turn the burner on to the oasis in immediately started on diesel can hear it running and powering up after allowing it to run began checking hot water at the faucets. The water was lukewarm at best went to the shower switched the recirculator on could hear the water cycling inside the unit recirculating water however, no hot water would be fully generated. The blue button in the shower never change colors from the deep dark blue. Went to the oasis unit found the power switch on the top of the unit turn the power switch on allowing the oasis to continue to run began checking other faucets throughout the unit. It was now generating hot, hot water at the other faucets went to the shower turned the recirculator on, watched as the blue button changed to a milky color and not the deep dark blue. Turn the water on in the shower to hot and it was producing hot, hot water. Determine turning the switch on turns the summer loop on allowing the oasis to operate by generating hot water on diesel, but not turning on any of the floor heat throughout the unit was determined that the oasis is working correctly in this mode will have to show the customer when he is dry camping on how to turn the summer loop on and off. 2.50HRS
partial-match • confidence 0.53
correction
Began the diagnosis for the oasis by first checking the main power breakers, and the electric panel inside the unit to ensure that there was not a tripped breaker. Check the fuse box in the same compartment as the oasis just above on the left to see if there were blown fuses I had no red lights inside the fuse box. There were no blown fuses. Went inside to the control board verified water in the fresh tank. The water level was at 35%. *60767* Turn the water pump on verified circulation of water throughout the unit at all faucets. Turn the burner on to the oasis in immediately started on diesel can hear it running and powering up after allowing it to run began checking hot water at the faucets. The water was lukewarm at best went to the shower switched the recirculator on could hear the water cycling inside the unit recirculating water however, no hot water would be fully generated. The blue button in the shower never change colors from the deep dark blue. Went to the oasis unit found the power switch on the top of the unit turn the power switch on allowing the oasis to continue to run began checking other faucets throughout the unit. It was now generating hot, hot water at the other faucets went to the shower turned the recirculator on, watched as the blue button changed to a milky color and not the deep dark blue. Turn the water on in the shower to hot and it was producing hot, hot water. Determine turning the switch on turns the summer loop on allowing the oasis to operate by generating hot water on diesel, but not turning on any of the floor heat throughout the unit was determined that the oasis is working correctly in this mode will have to show the customer when he is dry camping on how to turn the summer loop on and off. 2.50HRS
partial-match • confidence 0.53
correction
Began the diagnosis for the oasis by first checking the main power breakers, and the electric panel inside the unit to ensure that there was not a tripped breaker. Check the fuse box in the same compartment as the oasis just above on the left to see if there were blown fuses I had no red lights inside the fuse box. There were no blown fuses. Went inside to the control board verified water in the fresh tank. The water level was at 35%. *60767* Turn the water pump on verified circulation of water throughout the unit at all faucets. Turn the burner on to the oasis in immediately started on diesel can hear it running and powering up after allowing it to run began checking hot water at the faucets. The water was lukewarm at best went to the shower switched the recirculator on could hear the water cycling inside the unit recirculating water however, no hot water would be fully generated. The blue button in the shower never change colors from the deep dark blue. Went to the oasis unit found the power switch on the top of the unit turn the power switch on allowing the oasis to continue to run began checking other faucets throughout the unit. It was now generating hot, hot water at the other faucets went to the shower turned the recirculator on, watched as the blue button changed to a milky color and not the deep dark blue. Turn the water on in the shower to hot and it was producing hot, hot water. Determine turning the switch on turns the summer loop on allowing the oasis to operate by generating hot water on diesel, but not turning on any of the floor heat throughout the unit was determined that the oasis is working correctly in this mode will have to show the customer when he is dry camping on how to turn the summer loop on and off. 2.50HRS
needs-review • confidence 0.05
complaint
CUSTOMER STATES CHECK 7WAY. TRAILER BRAKES ARE ACTIVATED WITH OUT A BRAKE CONTROLLER.
needs-review • confidence 0.00
complaint
CUSTOMER STATES CHECK 7WAY. TRAILER BRAKES ARE ACTIVATED WITH OUT A BRAKE CONTROLLER.
needs-review • confidence 0.00
complaint
CUSTOMER STATES CHECK 7WAY. TRAILER BRAKES ARE ACTIVATED WITH OUT A BRAKE CONTROLLER.
needs-review • confidence 0.00
cause
Constant power to the brake wire
needs-review • confidence 0.08
cause
Constant power to the brake wire
needs-review • confidence 0.08
cause
Constant power to the brake wire
needs-review • confidence 0.00
correction
Was found in this unit that it does not have a brake control controller. Customer reported hooking up and connecting the seven way and it locked up the brakes on the trailer that he was towing. Use the shop tester and found that there was constant power to the brakes from the brake line. No brake controller installed in the unit. Contacted Newmar spoke to Stan got a case number 109-7945. Told Stan what the issue was that there was constant power to the brake line that the unit is not equipped with the brake control controller. Stan *73432* informed me that the unit is pre-wired and thats how it is wired from the factory that a brake controller needs to be installed if the customer is going to be towing anything. Again reiterated that the factory pre-wired everything under the dash on the left side that there is a wire bundle that is taped off underneath the dash for the pre-wire for a brake controller. Will need approval to either further test locate the brake line wire and disconnect it from full-time power or if the customer chooses to install a brake controller on his unit. Job will be on hold for approval. NEWMAR DENIED ANY WARRANTY COVERAGE
needs-review • confidence 0.13
correction
Was found in this unit that it does not have a brake control controller. Customer reported hooking up and connecting the seven way and it locked up the brakes on the trailer that he was towing. Use the shop tester and found that there was constant power to the brakes from the brake line. No brake controller installed in the unit. Contacted Newmar spoke to Stan got a case number 109-7945. Told Stan what the issue was that there was constant power to the brake line that the unit is not equipped with the brake control controller. Stan *73432* informed me that the unit is pre-wired and thats how it is wired from the factory that a brake controller needs to be installed if the customer is going to be towing anything. Again reiterated that the factory pre-wired everything under the dash on the left side that there is a wire bundle that is taped off underneath the dash for the pre-wire for a brake controller. Will need approval to either further test locate the brake line wire and disconnect it from full-time power or if the customer chooses to install a brake controller on his unit. Job will be on hold for approval. NEWMAR DENIED ANY WARRANTY COVERAGE
needs-review • confidence 0.13
correction
Was found in this unit that it does not have a brake control controller. Customer reported hooking up and connecting the seven way and it locked up the brakes on the trailer that he was towing. Use the shop tester and found that there was constant power to the brakes from the brake line. No brake controller installed in the unit. Contacted Newmar spoke to Stan got a case number 109-7945. Told Stan what the issue was that there was constant power to the brake line that the unit is not equipped with the brake control controller. Stan *73432* informed me that the unit is pre-wired and thats how it is wired from the factory that a brake controller needs to be installed if the customer is going to be towing anything. Again reiterated that the factory pre-wired everything under the dash on the left side that there is a wire bundle that is taped off underneath the dash for the pre-wire for a brake controller. Will need approval to either further test locate the brake line wire and disconnect it from full-time power or if the customer chooses to install a brake controller on his unit. Job will be on hold for approval. NEWMAR DENIED ANY WARRANTY COVERAGE
needs-review • confidence 0.00
complaint
WATER PUMP WILL NOT SHUT OFF MORENO, ERNIE Customer #: 60767
needs-review • confidence 0.12
complaint
WATER PUMP WILL NOT SHUT OFF MORENO, ERNIE Customer #: 60767
needs-review • confidence 0.12
complaint
WATER PUMP WILL NOT SHUT OFF MORENO, ERNIE Customer #: 60767
needs-review • confidence 0.00
cause
Sucking air
needs-review • confidence 0.00
cause
Sucking air
needs-review • confidence 0.00
cause
Sucking air
needs-review • confidence 0.00
correction
Found during the diagnostic process of checking and verifying proper operation of the oasis unit was found that the water pump never turns off it is pumping water throughout the unit however, it will not completely shut down once the system is re-pressurized. During the check for the oasis, the strainer filter was removed and cleaned. However, this does not resolve the problem. Further diagnostic will be necessary. Further check further check of the area around the water pump and examination of how the basket strainer was attached to the water pump. I found the basket strainer had been threaded to the pump cross threaded therefore, it was not completely seated. I remove the basket strainer, and the entire assembly completely examined it found the cone washer missing from the the scribble nut on the basket strainer that attaches directly to the water pump was missing. Replace the cone washer, insured that the basket strainer was threaded onto the water pump correctly and straight after reattaching the basket strainer turn the water *60767* pump on went through the entire unit inside and out bled all the air out of the waterlines verified that the water pump would turn on pressurized run water, and then turn off at the end of the cycle, which it did this work is now complete. 2.00HRS
needs-review • confidence 0.20
correction
Found during the diagnostic process of checking and verifying proper operation of the oasis unit was found that the water pump never turns off it is pumping water throughout the unit however, it will not completely shut down once the system is re-pressurized. During the check for the oasis, the strainer filter was removed and cleaned. However, this does not resolve the problem. Further diagnostic will be necessary. Further check further check of the area around the water pump and examination of how the basket strainer was attached to the water pump. I found the basket strainer had been threaded to the pump cross threaded therefore, it was not completely seated. I remove the basket strainer, and the entire assembly completely examined it found the cone washer missing from the the scribble nut on the basket strainer that attaches directly to the water pump was missing. Replace the cone washer, insured that the basket strainer was threaded onto the water pump correctly and straight after reattaching the basket strainer turn the water *60767* pump on went through the entire unit inside and out bled all the air out of the waterlines verified that the water pump would turn on pressurized run water, and then turn off at the end of the cycle, which it did this work is now complete. 2.00HRS
needs-review • confidence 0.20
correction
Found during the diagnostic process of checking and verifying proper operation of the oasis unit was found that the water pump never turns off it is pumping water throughout the unit however, it will not completely shut down once the system is re-pressurized. During the check for the oasis, the strainer filter was removed and cleaned. However, this does not resolve the problem. Further diagnostic will be necessary. Further check further check of the area around the water pump and examination of how the basket strainer was attached to the water pump. I found the basket strainer had been threaded to the pump cross threaded therefore, it was not completely seated. I remove the basket strainer, and the entire assembly completely examined it found the cone washer missing from the the scribble nut on the basket strainer that attaches directly to the water pump was missing. Replace the cone washer, insured that the basket strainer was threaded onto the water pump correctly and straight after reattaching the basket strainer turn the water *60767* pump on went through the entire unit inside and out bled all the air out of the waterlines verified that the water pump would turn on pressurized run water, and then turn off at the end of the cycle, which it did this work is now complete. 2.00HRS
needs-review • confidence 0.09
complaint
INSTALL BRAKE CONTROL
needs-review • confidence 0.00
complaint
INSTALL BRAKE CONTROL
needs-review • confidence 0.00
complaint
INSTALL BRAKE CONTROL
needs-review • confidence 0.00
cause
New install Page 2 of 3 © 2026 Integrated Dealer Systems *73432*
needs-review • confidence 0.10
cause
New install Page 2 of 3 © 2026 Integrated Dealer Systems *73432*
needs-review • confidence 0.10
cause
New install Page 2 of 3 © 2026 Integrated Dealer Systems *73432*
needs-review • confidence 0.00
correction
When first checking the seven way finding that it had power causing trailer brakes to lock Promised Date: 05 JUN 26 W/O: 73432 up. Contacted Newmar case number 109-7945. Talk to Stan. Stan stated the unit is pre-wired for a brake controller. The wires are in the drivers compartment underneath the dash near the steering steering column. Remove numerous screws to remove a portion of the bottom of the dash and cover for the base of the steering column began searching for the wire harness was not able to locate it took the side panel off still was not able to locate the wiring harness. Called Newmar gave him the case number spoke to Leon. Leon stated that this seven way was wired by Newmar the blue wire was actually connected so it would have power and that the wire harness is normally located in the area that I have been searching. However, was going to send me information possible location, or areas to check for the wiring harness. Receive the email from Newmark and it printed and begin searching underneath the unit for the wiring harness check the entire front end area all the way to the end of the frame was unable to locate any wiring harness or any wires that would be connected to the seven wire went to the back of the unit at the seven way and began tracing the wires following the wiring harness from the rear to the front. It still was unable to locate any cut ins or any taped off. Deadhead wires went back inside, look deeper into the area around the steering *73432* column further up towards the instrument panel to see if the wires were not secured high up in the dash was unable to locate any wiring harness or any deadhead wires, as stated in the printouts, which I received from Newmark job will be put on pause until freightliner in Newmar can be contacted again to gain further information on where to locate this wiring harness. Reassembled all of the components inside that have been removed all the kick plates cover plates steering column covers the entire bottom dash cover were all completely reinstalled inside. The dash light was reconnected. Everything was put back into place as was prior to searching for the pre wire This will be referred to freightliner.
needs-review • confidence 0.17
correction
When first checking the seven way finding that it had power causing trailer brakes to lock Promised Date: 05 JUN 26 W/O: 73432 up. Contacted Newmar case number 109-7945. Talk to Stan. Stan stated the unit is pre-wired for a brake controller. The wires are in the drivers compartment underneath the dash near the steering steering column. Remove numerous screws to remove a portion of the bottom of the dash and cover for the base of the steering column began searching for the wire harness was not able to locate it took the side panel off still was not able to locate the wiring harness. Called Newmar gave him the case number spoke to Leon. Leon stated that this seven way was wired by Newmar the blue wire was actually connected so it would have power and that the wire harness is normally located in the area that I have been searching. However, was going to send me information possible location, or areas to check for the wiring harness. Receive the email from Newmark and it printed and begin searching underneath the unit for the wiring harness check the entire front end area all the way to the end of the frame was unable to locate any wiring harness or any wires that would be connected to the seven wire went to the back of the unit at the seven way and began tracing the wires following the wiring harness from the rear to the front. It still was unable to locate any cut ins or any taped off. Deadhead wires went back inside, look deeper into the area around the steering *73432* column further up towards the instrument panel to see if the wires were not secured high up in the dash was unable to locate any wiring harness or any deadhead wires, as stated in the printouts, which I received from Newmark job will be put on pause until freightliner in Newmar can be contacted again to gain further information on where to locate this wiring harness. Reassembled all of the components inside that have been removed all the kick plates cover plates steering column covers the entire bottom dash cover were all completely reinstalled inside. The dash light was reconnected. Everything was put back into place as was prior to searching for the pre wire This will be referred to freightliner.
needs-review • confidence 0.17
correction
When first checking the seven way finding that it had power causing trailer brakes to lock Promised Date: 05 JUN 26 W/O: 73432 up. Contacted Newmar case number 109-7945. Talk to Stan. Stan stated the unit is pre-wired for a brake controller. The wires are in the drivers compartment underneath the dash near the steering steering column. Remove numerous screws to remove a portion of the bottom of the dash and cover for the base of the steering column began searching for the wire harness was not able to locate it took the side panel off still was not able to locate the wiring harness. Called Newmar gave him the case number spoke to Leon. Leon stated that this seven way was wired by Newmar the blue wire was actually connected so it would have power and that the wire harness is normally located in the area that I have been searching. However, was going to send me information possible location, or areas to check for the wiring harness. Receive the email from Newmark and it printed and begin searching underneath the unit for the wiring harness check the entire front end area all the way to the end of the frame was unable to locate any wiring harness or any wires that would be connected to the seven wire went to the back of the unit at the seven way and began tracing the wires following the wiring harness from the rear to the front. It still was unable to locate any cut ins or any taped off. Deadhead wires went back inside, look deeper into the area around the steering *73432* column further up towards the instrument panel to see if the wires were not secured high up in the dash was unable to locate any wiring harness or any deadhead wires, as stated in the printouts, which I received from Newmark job will be put on pause until freightliner in Newmar can be contacted again to gain further information on where to locate this wiring harness. Reassembled all of the components inside that have been removed all the kick plates cover plates steering column covers the entire bottom dash cover were all completely reinstalled inside. The dash light was reconnected. Everything was put back into place as was prior to searching for the pre wire This will be referred to freightliner.
needs-review • confidence 0.05
Evidence Thread
Stephanie Kendziorski
processor • Jun 3, 2026, 12:34 PM
Submitted PA
Stephanie Kendziorski
processor • Jun 11, 2026, 11:45 AM
@Brian P Job 1 - Notes from Newmar:
BASED ON THE NOTES IT APPEARS THE BYPASS SWITCH WAS TURNED ON WHICH RUNS THE LOOP
PUMPS FOR HEAT ALL THE TIME. DID ANYONE CALL ITR (OASIS) FOR TECH SUPPORT? SOUNDS
LIKE A SUMMER PUMP, AQUASTAT, OR FLOW SWTICH ISSUE.
Job 2 - denied - not a warranty issue - Notes from Newmar:
NEWMAR DOES NOT INSTALL OR CONNECT THE TRAILER BRAKE OR CHARGE LINE
CASE NOTES
BRAKE FOR TOW VEHICLE
STAN SICZEK SPOKE TO TIME
JUNE 2, 2026 AT 2:17 PM
DESCRIPTION
THE TECH CALLED AND HE SAID THE CUSTOMER HAS HOOKED UP A TOW VEHICLE AND IT BURNT HIS
BRAKES UP I SAID DID HE NOT INSTALL A CONTROLLER BECAUSE WE JUST INSTALL FOR A PREP
THAT WAY THE CUSTOMER CAN INSTALLED THEIR PREFERRED BRAND.
Job 3 - approved .5 hours - notes from newmar: THE UNIT HAS BEEN USED SINCE SEPTEMBER 2025. WILL ONE TIME GOODWILL .5 HR TO CHECK
THE WATER SYSTEM OPERATION BUT BASED ON THE INFORMATION THIS IS REALLY NOT A NEWMAR
WARRANTY ISSUE
Stephanie Kendziorski
processor • Jun 11, 2026, 12:24 PM
Brian, I emailed Leon and CC'd you on it about this one.
Brian Parrott
dealer_or_external • Jun 11, 2026, 12:30 PM
Thank you
Stephanie Kendziorski
processor • Jun 12, 2026, 9:32 AM
Hey Brian. I'm sure you got my email, but just want to keep the notes here up to date as well. If you could, would you call Leon and discuss line 1 with him? I'm not sure I would have all the information to discuss this with him, and if he gives any suggestions, I think it would be best if they went directly to you. Please let me know if you speak to him, I will keep my eye on the claim regardless though.
Line 2 remains denied, see notes in email
Line 3 remains at the .5 hours, see notes in email
(email attached in DB)
Brian Parrott
dealer_or_external • Jun 12, 2026, 9:36 AM
Hey Stephanie, Yes I will call Leon. In all my years, I have not ever seen the blue wire for the brake control wired to constant hot without a controller. For the reason it will activate the trailer brakes and lock them up.
Stephanie Kendziorski
processor • Jun 12, 2026, 9:45 AM
Thank you! I appreciate you taking the time to chat with him on this one. I will keep my eye out for an update, either from you or on the claim itself.
Brian Parrott
dealer_or_external • Jun 12, 2026, 10:47 AM
I spoke with Phil, he gave a bit more time on Job 1 and 3.. he wants to talk to the chassis manufacturer for Job 2.
Stephanie Kendziorski
processor • Jun 12, 2026, 11:53 AM
Ok. Job 1 is approved now for 1.25 hours and job 3 is approved for 1.0 hour now. Job 2 remains denied, and I can't edit it at all, so if he ends up allowing some time on that, let me know if I need to do a new line, or if he goes in and updates the labor time. I'm going to move this to the PA approved folder, for now, as there is not anything else I can do with job 2 right now.
Brian Parrott
dealer_or_external • Jun 12, 2026, 11:55 AM
They want to call the chassis manufacturer for job 2. I will call again later to see if they got the information they need
Stephanie Kendziorski
processor • Jun 12, 2026, 11:57 AM
Yep! I saw that. I just wanted to let you know that I moved it, mainly, and if he says a new line as to be done for it, to let me know. :) I wasn't sure if after he contacted them, if he decides to give time, if it would be automatically changed or if I would need to do something.
Stephanie Kendziorski
processor • Jun 16, 2026, 1:12 PM
@Brian P Just wanting to give an update - no changes have been made to line 2 yet on this one. It still remains denied. Was he going to give you a call after he talked to the chassis company to let you know what he found out?
Brian Parrott
dealer_or_external • Jun 18, 2026, 2:38 PM
Chris spoke with Newmar on Monday. We have some new pictures showing the 12v. I will get them to you and we can try to get an hour
Stephanie Kendziorski
processor • Jun 23, 2026, 11:16 AM
Hey Brian, just wanting to give you an update. There have not been any changes to the claim in Newmar's portal regarding line 2, it's still denied. I'm not seeing any new pictures in DropBox either. Are we still attempting anything for line 2?
Brian Parrott
dealer_or_external • Jun 23, 2026, 3:30 PM
We had talked on the phone with them. They are not going to help out. However, this maybe their undoing as Mr. Moreno is not very happy with them. I told Mr. Moreno we can't go any further as we have no assistance from Newmar and they will not consider any warranty coverage.
Sarah Caffrey
dealer_or_external • Jul 30, 2026, 2:38 PM
@Jeff M
@Brian P what is the status on this? The WO closed 06/22 and the A/R is aged 38 days.
Brian Parrott
dealer_or_external • Jul 30, 2026, 2:56 PM
I didn't submit in drop box. I just submitted.
Stephanie Kendziorski
processor • Jul 30, 2026, 3:37 PM
Submitted for payment
Stephanie Kendziorski
processor • Aug 25, 2026, 9:17 AM
Paid $647.71 8/10/2026
Claim Files
73432F.pdf
main-pdf • Jul 30, 2026, 2:54 PM • 319,843 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Newmar/73432/73432F.pdf
Integrity Management Advisors Mail - Fwd_ 230666 Work Order 73432 ; Labor shortage issue.pdf
mail-artifact • Jun 12, 2026, 9:30 AM • 262,476 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/2-Pre-Authorizations Pending- iCS/Newmar/73432_1/Integrity Management Advisors Mail - Fwd_ 230666 Work Order 73432 ; Labor shortage issue.pdf
Integrity Management Advisors Mail - Fwd_ 230666 Work Order 73432 ; Labor shortage issue.pdf
mail-artifact • Jun 12, 2026, 9:30 AM • 262,476 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Newmar/73432/Integrity Management Advisors Mail - Fwd_ 230666 Work Order 73432 ; Labor shortage issue.pdf
73432.pdf
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/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/2-Pre-Authorizations Pending- iCS/Newmar/73432_1/73432.pdf
73432.pdf
main-pdf • Jun 3, 2026, 11:28 AM • 419,509 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Newmar/73432/73432.pdf
73432.pdf
main-pdf • Jun 3, 2026, 11:28 AM • 419,509 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Newmar/73432/73432.pdf
73432.pdf
main-pdf • Jun 3, 2026, 11:28 AM • 419,509 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/2-Pre-Authorizations Pending- iCS/Newmar/73432/73432.pdf
73432.pdf
main-pdf • Jun 3, 2026, 11:28 AM • 419,509 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/2-Pre-Authorizations Pending- iCS/Newmar/73432/73432.pdf
73432.pdf
main-pdf • Jun 3, 2026, 11:28 AM • 419,509 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/1- Pre-Authorizations Needed- iCS/Newmar/73432/73432.pdf
73432.pdf
main-pdf • Jun 3, 2026, 11:28 AM • 419,509 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/1- Pre-Authorizations Needed- iCS/Newmar/73432/73432.pdf