Claim 73431

Claim explorer / evidence thread

Claim 73431

MYRV 12024 • Stephanie • Approved / Unpaid • open-range

Next Recommended Action

Await OEM Response

Approaching deadline

Reason

No flagged violation label yet — keep reviewing payment and document evidence

Deadline

Approaching deadline

Estimated recovery

Pending payment match

Send Follow-Up

risk 0.00 deadline Approaching deadline images 0 matched 0 review 3

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

96d elapsed • 0d remaining

Analyzed

Completed stage

96d elapsed • 0d remaining

Awaiting OEM

Approaching deadline

96d elapsed • 0d remaining

Auto-Approved

Upcoming statutory deadline

96d elapsed • 0d remaining

Payment Due

Upcoming statutory deadline

96d elapsed • 0d remaining

Escalation Eligible

Upcoming statutory deadline

96d elapsed • 0d remaining

Resolved

Upcoming statutory deadline

96d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount

Pending payment match

What this claim may still be worth based on current evidence.

Compliance Score

100/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

No flagged violation label yet — keep reviewing payment and document evidence

Missing Items

No active evidence gaps are listed.

Deadline Status

Approaching deadline

96 days open in the visible workflow.

Recommended Action

Await OEM Response

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Compact packet candidate

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Compact packet candidate

Small enough for a compact escalation packet, assuming final PDFs stay clean.

Chronology

Ready to order

Visible span: May 28, 2026, 7:01 PM to Jun 20, 2026, 2:56 AM.

Indexed evidence

7 docs / 24 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

96 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary

No evidence summary yet.

Path

/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/2-Pre-Authorizations Pending- iCS/Open Range/73431_1/73431.pdf

Timeline

First seen May 28, 2026, 7:01 PM • last seen Jun 20, 2026, 2:56 AM

Evidence flags

No active evidence gap flags

Comment Intelligence

Thread depth

11 indexed side comments on this claim.

Latest visible thread signal

Sep 1, 2026, 2:42 PM • dealer_or_external • Ok, sounds good. Hopefully we hear from him soon since fall is almost upon us

Role mix

Dealer 0 • OEM 0 • Processor 6

Decision cues

Denial signals 0 • info / missing-doc asks 7 • approval signals 4

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

Run the same search again.

Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

Open claim explorer

Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

supporting-image

supporting-image

supporting-image

supporting-image

supporting-image

Claim Lines

complaint

AWNING FABRIC HAS PIN HOLES

needs-review • confidence 0.23

cause

DEFECTIVE FABRIC KEHLER, GARY VERNON Customer #: 61680

needs-review • confidence 0.12

correction

REMOVE AND REPLACE FABRIC 2.00HRS Subtotal for

needs-review • confidence 0.12

Evidence Thread

Stephanie Kendziorski

processor • May 29, 2026, 9:17 AM

Submitted PA J01564566

Stephanie Kendziorski

processor • Jun 1, 2026, 9:02 AM

@Brian P Jayco is asking for pictures of the pinholes from the top of the fabric. All the pictures I have appear to be the underside.

Stephanie Kendziorski

processor • Jun 4, 2026, 7:09 PM

@Brian P Just an update, Jayco stated the top pics are required for vendor review. I asked them to direct me to where it states that, the notes in the policy manual only state pictures of defect and tags, both of which you sent. I'll keep you posted.

Stephanie Kendziorski

processor • Jun 8, 2026, 4:54 PM

@Brian P Vendor is asking for pictures of the awning fabric from the top side. It was sent to the vendor without, and they came back asking for them. I don't think we're going to have a way to get it approved without them.

Brian Parrott

dealer_or_external • Jun 9, 2026, 11:40 AM

I will get them once we do the job. I ordered the fabric, it has to be done either way

Sarah Caffrey

dealer_or_external • Jul 29, 2026, 1:51 PM

@Jeff M @Brian P it looks like we received the fabric 6/18. What is the status?

Brian Parrott

dealer_or_external • Jul 29, 2026, 2:17 PM

The customer has not responded. You have also sent a message.

Stephanie Kendziorski

processor • Aug 18, 2026, 9:50 AM

Just a reminder on this one in case you were able to get in touch with the customer - in order for this to be approved the vendor needs pictures of the holes from the top side of the awning.

Brian Parrott

dealer_or_external • Aug 18, 2026, 10:39 AM

The customer has not responded to bringing the unit in for repairs as of yet

Stephanie Kendziorski

processor • Sep 1, 2026, 1:12 PM

Since this is not yet approved and customer has not responded to attempts to get back in for repair, I would like to move this to the non-claimable folder if you're ok with that. If customer comes back in and we can get pictures of the awning fabric from the top, I can address the feedback in the portal to get it approved.

Brian Parrott

dealer_or_external • Sep 1, 2026, 2:42 PM

Ok, sounds good. Hopefully we hear from him soon since fall is almost upon us