Claim explorer / evidence thread
Claim 73274
MYRV 12024 • Stephanie • Paid • prime-time
risk 0.70
deadline Overdue / escalation ready
images 20
matched 0
gaps 2
review 1
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
127d elapsed • 0d remaining
Analyzed
Completed stage
127d elapsed • 0d remaining
Awaiting OEM
Completed stage
127d elapsed • 0d remaining
Auto-Approved
Completed stage
127d elapsed • 0d remaining
Payment Due
Completed stage
127d elapsed • 0d remaining
Escalation Eligible
Completed stage
127d elapsed • 0d remaining
Resolved
Overdue / escalation ready
127d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$500.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
3
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
127 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
35
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Apr 27, 2026, 11:54 PM to Jun 20, 2026, 2:56 AM.
Indexed evidence
17 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
127 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=20; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2025 Prime Time • VIN 5ZT2TRFC3SB525758
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/June 2026/Primetime/73274/Paid claim.pdf
Timeline
First seen Apr 27, 2026, 11:54 PM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Jun 17, 2026, 12:30 PM • processor • Paid $732.38 check 3177414 6/16/2026
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
Customer states the seal around the sink is failing or was not installed correctly and the counter top is starting to absorb water that sits in the lip of the sink. A bubbling is occurring at the ache of the sink where the laminate is peeling off. There is also a crackling happening under the laminate of the counter top from swelling. HARTLINE, BOBBIE LYNN Customer #: 59915
gap • confidence 0.91
complaint
Customer states the seal around the sink is failing or was not installed correctly and the counter top is starting to absorb water that sits in the lip of the sink. A bubbling is occurring at the ache of the sink where the laminate is peeling off. There is also a crackling happening under the laminate of the counter top from swelling. HARTLINE, BOBBIE LYNN Customer #: 59915
unreviewed • confidence 0.00
complaint
Customer states the seal around the sink is failing or was not installed correctly and the counter top is starting to absorb water that sits in the lip of the sink. A bubbling is occurring at the ache of the sink where the laminate is peeling off. There is also a crackling happening under the laminate of the counter top from swelling. HARTLINE, BOBBIE LYNN Customer #: 59915
unreviewed • confidence 0.00
complaint
Customer states the seal around the sink is failing or was not installed correctly and the counter top is starting to absorb water that sits in the lip of the sink. A bubbling is occurring at the ache of the sink where the laminate is peeling off. There is also a crackling happening under the laminate of the counter top from swelling. HARTLINE, BOBBIE LYNN Customer #: 59915
unreviewed • confidence 0.00
complaint
Customer states the seal around the sink is failing or was not installed correctly and the counter top is starting to absorb water that sits in the lip of the sink. A bubbling is occurring at the ache of the sink where the laminate is peeling off. There is also a crackling happening under the laminate of the counter top from swelling. HARTLINE, BOBBIE LYNN Customer #: 59915
unreviewed • confidence 0.00
cause
NOT INSTALLED PROPELRY
needs-review • confidence 0.55
cause
NOT INSTALLED PROPELRY
unreviewed • confidence 0.00
cause
NOT INSTALLED PROPELRY
unreviewed • confidence 0.00
cause
NOT INSTALLED PROPELRY
unreviewed • confidence 0.00
cause
NOT INSTALLED PROPELRY
unreviewed • confidence 0.00
correction
REMOVE AND REPLACE COUNTERTOP AND REINSTALL SINK PROPERLY 2.5HRS Subtotal for Job #1: 0.00 *59915* Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00 NOTICE: DUE TO A LACK OF SPACE, A $15/DAY STORAGE FEE WILL APPLY IF YOU DO NOT PICK UP YOUR UNIT WITHIN 48 HOURS OF NOTICE OF COMPLETION EFFECTIVE 01/12/2026 A CREDIT CARD SURCHARGE OF 3% WILL BE APPLIED TO ALL CREDIT CARD TRANSACTIONS **MANUFACTURER'S WARRANTIES AND SERVICE CONTRACTS DO NOT COVER DIAGNOSTIC TIME IF NO PROBLEM IS FOUND** ALTHOUGH WE TAKE PRECAUTIONS TO INSURE YOUR VEHICLE'S SECURITY WHILE IN FOR REPAIRS, WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO THE VEHICLE OR CONTENTS DUE TO FIRE, THEFT, OR ANY OTHER CAUSE BEYOND OUR CONTROL. WE WOULD APPRECIATE YOUR ASSISTANCE BY REMOVING OR SECURING YOUR VALUABLES SUCH AS GUNS, CAMERAS, JEWELRY, CASH, ETC. I hereby authorize Myers RV Center, Inc. to perform the repair work set forth in this work order, including the parts and materials necessary. I agree that you are not responsible for delays caused by unavailability of parts or delays in parts shipments by the supplier or transporter. I hereby grant you and/or your employees permission to operate the vehicle herein described on streets and highways for the purpose of testing, inspection or transporting to sublet vendors. An express mechanics lien is hereby acknowledged on the herein described vehicle to secure the payment for repairs performed . Date: 27 Apr 2026 Customer Signature :
gap • confidence 0.85
correction
REMOVE AND REPLACE COUNTERTOP AND REINSTALL SINK PROPERLY 2.5HRS Subtotal for Job #1: 0.00 *59915* Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00 NOTICE: DUE TO A LACK OF SPACE, A $15/DAY STORAGE FEE WILL APPLY IF YOU DO NOT PICK UP YOUR UNIT WITHIN 48 HOURS OF NOTICE OF COMPLETION EFFECTIVE 01/12/2026 A CREDIT CARD SURCHARGE OF 3% WILL BE APPLIED TO ALL CREDIT CARD TRANSACTIONS **MANUFACTURER'S WARRANTIES AND SERVICE CONTRACTS DO NOT COVER DIAGNOSTIC TIME IF NO PROBLEM IS FOUND** ALTHOUGH WE TAKE PRECAUTIONS TO INSURE YOUR VEHICLE'S SECURITY WHILE IN FOR REPAIRS, WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO THE VEHICLE OR CONTENTS DUE TO FIRE, THEFT, OR ANY OTHER CAUSE BEYOND OUR CONTROL. WE WOULD APPRECIATE YOUR ASSISTANCE BY REMOVING OR SECURING YOUR VALUABLES SUCH AS GUNS, CAMERAS, JEWELRY, CASH, ETC. I hereby authorize Myers RV Center, Inc. to perform the repair work set forth in this work order, including the parts and materials necessary. I agree that you are not responsible for delays caused by unavailability of parts or delays in parts shipments by the supplier or transporter. I hereby grant you and/or your employees permission to operate the vehicle herein described on streets and highways for the purpose of testing, inspection or transporting to sublet vendors. An express mechanics lien is hereby acknowledged on the herein described vehicle to secure the payment for repairs performed . Date: 27 Apr 2026 Customer Signature :
unreviewed • confidence 0.00
correction
REMOVE AND REPLACE COUNTERTOP AND REINSTALL SINK PROPERLY 2.5HRS Subtotal for Job #1: 0.00 *59915* Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00 NOTICE: DUE TO A LACK OF SPACE, A $15/DAY STORAGE FEE WILL APPLY IF YOU DO NOT PICK UP YOUR UNIT WITHIN 48 HOURS OF NOTICE OF COMPLETION EFFECTIVE 01/12/2026 A CREDIT CARD SURCHARGE OF 3% WILL BE APPLIED TO ALL CREDIT CARD TRANSACTIONS **MANUFACTURER'S WARRANTIES AND SERVICE CONTRACTS DO NOT COVER DIAGNOSTIC TIME IF NO PROBLEM IS FOUND** ALTHOUGH WE TAKE PRECAUTIONS TO INSURE YOUR VEHICLE'S SECURITY WHILE IN FOR REPAIRS, WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO THE VEHICLE OR CONTENTS DUE TO FIRE, THEFT, OR ANY OTHER CAUSE BEYOND OUR CONTROL. WE WOULD APPRECIATE YOUR ASSISTANCE BY REMOVING OR SECURING YOUR VALUABLES SUCH AS GUNS, CAMERAS, JEWELRY, CASH, ETC. I hereby authorize Myers RV Center, Inc. to perform the repair work set forth in this work order, including the parts and materials necessary. I agree that you are not responsible for delays caused by unavailability of parts or delays in parts shipments by the supplier or transporter. I hereby grant you and/or your employees permission to operate the vehicle herein described on streets and highways for the purpose of testing, inspection or transporting to sublet vendors. An express mechanics lien is hereby acknowledged on the herein described vehicle to secure the payment for repairs performed . Date: 27 Apr 2026 Customer Signature :
unreviewed • confidence 0.00
correction
REMOVE AND REPLACE COUNTERTOP AND REINSTALL SINK PROPERLY 2.5HRS Subtotal for Job #1: 0.00 *59915* Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00 NOTICE: DUE TO A LACK OF SPACE, A $15/DAY STORAGE FEE WILL APPLY IF YOU DO NOT PICK UP YOUR UNIT WITHIN 48 HOURS OF NOTICE OF COMPLETION EFFECTIVE 01/12/2026 A CREDIT CARD SURCHARGE OF 3% WILL BE APPLIED TO ALL CREDIT CARD TRANSACTIONS **MANUFACTURER'S WARRANTIES AND SERVICE CONTRACTS DO NOT COVER DIAGNOSTIC TIME IF NO PROBLEM IS FOUND** ALTHOUGH WE TAKE PRECAUTIONS TO INSURE YOUR VEHICLE'S SECURITY WHILE IN FOR REPAIRS, WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO THE VEHICLE OR CONTENTS DUE TO FIRE, THEFT, OR ANY OTHER CAUSE BEYOND OUR CONTROL. WE WOULD APPRECIATE YOUR ASSISTANCE BY REMOVING OR SECURING YOUR VALUABLES SUCH AS GUNS, CAMERAS, JEWELRY, CASH, ETC. I hereby authorize Myers RV Center, Inc. to perform the repair work set forth in this work order, including the parts and materials necessary. I agree that you are not responsible for delays caused by unavailability of parts or delays in parts shipments by the supplier or transporter. I hereby grant you and/or your employees permission to operate the vehicle herein described on streets and highways for the purpose of testing, inspection or transporting to sublet vendors. An express mechanics lien is hereby acknowledged on the herein described vehicle to secure the payment for repairs performed . Date: 27 Apr 2026 Customer Signature :
unreviewed • confidence 0.00
correction
REMOVE AND REPLACE COUNTERTOP AND REINSTALL SINK PROPERLY 2.5HRS Subtotal for Job #1: 0.00 *59915* Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00 NOTICE: DUE TO A LACK OF SPACE, A $15/DAY STORAGE FEE WILL APPLY IF YOU DO NOT PICK UP YOUR UNIT WITHIN 48 HOURS OF NOTICE OF COMPLETION EFFECTIVE 01/12/2026 A CREDIT CARD SURCHARGE OF 3% WILL BE APPLIED TO ALL CREDIT CARD TRANSACTIONS **MANUFACTURER'S WARRANTIES AND SERVICE CONTRACTS DO NOT COVER DIAGNOSTIC TIME IF NO PROBLEM IS FOUND** ALTHOUGH WE TAKE PRECAUTIONS TO INSURE YOUR VEHICLE'S SECURITY WHILE IN FOR REPAIRS, WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO THE VEHICLE OR CONTENTS DUE TO FIRE, THEFT, OR ANY OTHER CAUSE BEYOND OUR CONTROL. WE WOULD APPRECIATE YOUR ASSISTANCE BY REMOVING OR SECURING YOUR VALUABLES SUCH AS GUNS, CAMERAS, JEWELRY, CASH, ETC. I hereby authorize Myers RV Center, Inc. to perform the repair work set forth in this work order, including the parts and materials necessary. I agree that you are not responsible for delays caused by unavailability of parts or delays in parts shipments by the supplier or transporter. I hereby grant you and/or your employees permission to operate the vehicle herein described on streets and highways for the purpose of testing, inspection or transporting to sublet vendors. An express mechanics lien is hereby acknowledged on the herein described vehicle to secure the payment for repairs performed . Date: 27 Apr 2026 Customer Signature :
unreviewed • confidence 0.00
Evidence Thread
Stephanie Kendziorski
processor • Apr 27, 2026, 12:56 PM
Submitted PA 2655349
Stephanie Kendziorski
processor • Apr 27, 2026, 1:49 PM
@Brian P FR needs pictures of the entire countertop with the sink in it. Thank you!
Brian Parrott
dealer_or_external • Apr 27, 2026, 2:06 PM
I will reach out to the customer
Stephanie Kendziorski
processor • Apr 27, 2026, 2:14 PM
Thanks
Brian Parrott
dealer_or_external • Apr 27, 2026, 2:25 PM
Uploaded pic
Stephanie Kendziorski
processor • Apr 29, 2026, 3:55 PM
@Brian P Approved 2.0 note from FR:
Excessive labor requested. Reduced to a reasonable amount. If the seal between the countertop and sink fails it must be repaired quickly, otherwise water will get in and make the wooden base material swell and expand.
Sarah Caffrey
dealer_or_external • Jun 11, 2026, 10:45 AM
@Brian P
This WO was closed and claimed - please transfer to appropriate folder
Brian Parrott
dealer_or_external • Jun 11, 2026, 11:20 AM
Transferred
Sarah Caffrey
dealer_or_external • Jun 11, 2026, 11:40 AM
Thanks
Stephanie Kendziorski
processor • Jun 11, 2026, 12:35 PM
Hey Brian, there is not a part billed out here. Can you send me a final copy?
Brian Parrott
dealer_or_external • Jun 11, 2026, 12:44 PM
I am sorry. I uploaded
Stephanie Kendziorski
processor • Jun 11, 2026, 12:51 PM
Submitted for payment
Stephanie Kendziorski
processor • Jun 17, 2026, 12:30 PM
Paid $732.38 check 3177414 6/16/2026
Claim Files
Paid claim.pdf
pdf • Jun 17, 2026, 12:30 PM • 22,494 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/June 2026/Primetime/73274/Paid claim.pdf
Paid claim.pdf
pdf • Jun 17, 2026, 12:30 PM • 22,494 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73274/Paid claim.pdf
73274F.pdf
main-pdf • Jun 11, 2026, 12:43 PM • 311,679 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73274/73274F.pdf
73274F.pdf
main-pdf • Jun 11, 2026, 12:43 PM • 311,679 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/June 2026/Primetime/73274/73274F.pdf
73274F.pdf
main-pdf • Jun 11, 2026, 12:43 PM • 311,679 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/Prime Time/73274/73274F.pdf
73274F.pdf
main-pdf • Jun 11, 2026, 12:43 PM • 311,679 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73274/73274F.pdf
73274.pdf
main-pdf • Apr 27, 2026, 12:21 PM • 395,832 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73274/73274.pdf
73274.pdf
main-pdf • Apr 27, 2026, 12:21 PM • 395,832 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/June 2026/Primetime/73274/73274.pdf
73274.pdf
main-pdf • Apr 27, 2026, 12:21 PM • 395,832 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73274/73274.pdf
73274.pdf
main-pdf • Apr 27, 2026, 12:21 PM • 395,832 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/Prime Time/73274/73274.pdf
73274.pdf
main-pdf • Apr 27, 2026, 12:21 PM • 395,832 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73274/73274.pdf
73274.pdf
main-pdf • Apr 27, 2026, 12:21 PM • 395,832 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/2-Pre-Authorizations Pending- iCS/Prime Time/73274_1/73274.pdf
73274.pdf
main-pdf • Apr 27, 2026, 12:21 PM • 395,832 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Prime Time/73274/73274.pdf
73274.pdf
main-pdf • Apr 27, 2026, 12:21 PM • 395,832 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Prime Time/73274/73274.pdf
73274.pdf
main-pdf • Apr 27, 2026, 12:21 PM • 395,832 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/2-Pre-Authorizations Pending- iCS/Prime Time/73274/73274.pdf
73274.pdf
main-pdf • Apr 27, 2026, 12:21 PM • 395,832 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/2-Pre-Authorizations Pending- iCS/Prime Time/73274/73274.pdf
73274.pdf
main-pdf • Apr 27, 2026, 12:21 PM • 395,832 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/1- Pre-Authorizations Needed- iCS/Prime Time/73274/73274.pdf