Claim explorer / evidence thread
Claim 73234-1
MYRV 12024 • Stephanie • Approved / Unpaid • prime-time
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 72
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
136d elapsed • 0d remaining
Analyzed
Completed stage
136d elapsed • 0d remaining
Awaiting OEM
Approaching deadline
136d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
136d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
136d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
136d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
136d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
72
No active evidence gaps are listed.
Deadline Status
Approaching deadline
136 days open in the visible workflow.
Recommended Action
Await OEM Response
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 15 • RO lines 24 • human-described photos 14 • 3C red • reconciliation reconciled • linked side comments 9
Gaps: three c not quality ready
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
33
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Jun 18, 2026, 3:17 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
7 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
136 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/2-Pre-Authorizations Pending- iCS/Prime Time/73234-1/WO_73234_JOB_7_2026.05.22_14.19.30.jpg
Timeline
First seen Jun 18, 2026, 3:17 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
19 indexed side comments on this claim.
Latest visible thread signal
Oct 29, 2026, 2:52 PM • processor • @Jeannette B Hey! Just touching base on this one. Have the parts come in for this? @Sarah C @Jeff M
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 8 • info / missing-doc asks 16 • approval signals 8
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
No human-level description yet.
document-photo
Interior RV repair photo showing an exposed wall/ceiling corner with trim/paneling removed. Visible components include raw OSB/plywood wall sheathing, wood framing/cleats, a black metal rail/track/bracket assembly with fasteners, and surrounding finished wall/ceiling panels.
Visible condition: area appears disassembled for access/repair; unfinished wood and removed trim indicate prior or ongoing repair. No obvious label, VIN, part number, or document/screenshot text is visible.
Repair cont
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
Image shows an RV interior cabinet/drawer or panel edge being inspected. Visible issue appears to be separation/misalignment at the corner/edge trim: raw plywood layers are exposed along the top/side edge, with a gap between the light-colored face/trim and the wood panel. No labels, paperwork, or readable text are visible. Context supports a cabinetry/woodwork repair claim line, likely related to replacing or reattaching/finishing the loose or defective panel/trim edge.
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
- **Visible items/components:** Open metal storage cabinet/shelving containing multiple black and teal soft vinyl/fabric bags or covers, some with **Forest River** branding.
- **Visible damage/condition:** Cabinet shelf and front lip show paint scuffs, chips, dirt/staining, and abrasion marks. No clear tear or functional damage visible on the bagged components themselves.
- **Labels/text visible:** Paper tag shows large **“9700”** and partially readable text: **“2026 CRUSADER … VIN - 12686”**; o
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
Claim Lines
complaint
Kitchen drawer, broken due to slide out
needs-review • confidence 0.26
complaint
Kitchen drawer, broken due to slide out
needs-review • confidence 0.26
complaint
Kitchen drawer, broken due to slide out
needs-review • confidence 0.09
cause
Slide out interference with open drawer which caused damage to drawer and slide. Was noted at INC., MYERS "RV" CENTER, Customer #: 1000 check in.
needs-review • confidence 0.26
cause
Slide out interference with open drawer which caused damage to drawer and slide. Was noted at INC., MYERS "RV" CENTER, Customer #: 1000 check in.
needs-review • confidence 0.26
cause
Slide out interference with open drawer which caused damage to drawer and slide. Was noted at INC., MYERS "RV" CENTER, Customer #: 1000 check in.
needs-review • confidence 0.12
correction
Replace drawer and guides .4 hr
needs-review • confidence 0.20
correction
Replace drawer and guides .4 hr
needs-review • confidence 0.20
correction
Replace drawer and guides .4 hr
needs-review • confidence 0.03
complaint
PASSANGER SLIDE OUT FASCIA DAMAGED. *1000*
needs-review • confidence 0.23
complaint
PASSANGER SLIDE OUT FASCIA DAMAGED. *1000*
needs-review • confidence 0.23
complaint
PASSANGER SLIDE OUT FASCIA DAMAGED. *1000*
needs-review • confidence 0.06
cause
Slide out fascia made contact with open drawer causing damage when opened. Noted at check in
needs-review • confidence 0.23
cause
Slide out fascia made contact with open drawer causing damage when opened. Noted at check in
needs-review • confidence 0.23
cause
Slide out fascia made contact with open drawer causing damage when opened. Noted at check in
needs-review • confidence 0.12
correction
Sanded damaged area and applied same color wood putty. Completed .1 hr
needs-review • confidence 0.23
correction
Sanded damaged area and applied same color wood putty. Completed .1 hr
needs-review • confidence 0.23
correction
Sanded damaged area and applied same color wood putty. Completed .1 hr
needs-review • confidence 0.06
complaint
Bottom drawer in kitchen right of sink not secured
needs-review • confidence 0.23
complaint
Bottom drawer in kitchen right of sink not secured
needs-review • confidence 0.23
complaint
Bottom drawer in kitchen right of sink not secured
needs-review • confidence 0.12
cause
UNKNOWN
needs-review • confidence 0.17
cause
UNKNOWN
needs-review • confidence 0.17
cause
UNKNOWN
needs-review • confidence 0.00
correction
RESCURED BOTTOM DRAWER. .15
needs-review • confidence 0.20
correction
RESCURED BOTTOM DRAWER. .15
needs-review • confidence 0.20
correction
RESCURED BOTTOM DRAWER. .15
needs-review • confidence 0.03
complaint
Sliding cabinet door behind refrigerator, not closing
needs-review • confidence 0.23
complaint
Sliding cabinet door behind refrigerator, not closing
needs-review • confidence 0.23
complaint
Sliding cabinet door behind refrigerator, not closing
needs-review • confidence 0.06
cause
Guides damaged. Unknown cause. Damaged upon arrival
needs-review • confidence 0.17
cause
Guides damaged. Unknown cause. Damaged upon arrival
needs-review • confidence 0.17
cause
Guides damaged. Unknown cause. Damaged upon arrival
needs-review • confidence 0.03
correction
Order and replace guides by removing cabinet and replacing guides. Accessibility is an issue causing additional time request 1.0 hr
needs-review • confidence 0.23
correction
Order and replace guides by removing cabinet and replacing guides. Accessibility is an issue causing additional time request 1.0 hr
needs-review • confidence 0.23
correction
Order and replace guides by removing cabinet and replacing guides. Accessibility is an issue causing additional time request 1.0 hr
needs-review • confidence 0.09
complaint
Closet door in bedroom off track
needs-review • confidence 0.23
complaint
Closet door in bedroom off track
needs-review • confidence 0.23
complaint
Closet door in bedroom off track
needs-review • confidence 0.06
cause
Repair track
needs-review • confidence 0.17
cause
Repair track
needs-review • confidence 0.17
cause
Repair track
needs-review • confidence 0.03
correction
Re-adjusted track, closet door closes. .1 hr
needs-review • confidence 0.20
correction
Re-adjusted track, closet door closes. .1 hr
needs-review • confidence 0.20
correction
Re-adjusted track, closet door closes. .1 hr
needs-review • confidence 0.06
complaint
Passenger side kitchen slide out front shade missing
needs-review • confidence 0.23
complaint
Passenger side kitchen slide out front shade missing
needs-review • confidence 0.23
complaint
Passenger side kitchen slide out front shade missing
needs-review • confidence 0.12
cause
Missing. Not present
needs-review • confidence 0.17
cause
Missing. Not present
needs-review • confidence 0.17
cause
Missing. Not present
needs-review • confidence 0.03
correction
Order and install .3 hr
needs-review • confidence 0.17
correction
Order and install .3 hr
needs-review • confidence 0.17
correction
Order and install .3 hr
needs-review • confidence 0.00
complaint
All manuals and remotes missing
needs-review • confidence 0.17
complaint
All manuals and remotes missing
needs-review • confidence 0.17
complaint
All manuals and remotes missing
needs-review • confidence 0.03
cause
Missing
needs-review • confidence 0.17
cause
Missing
needs-review • confidence 0.17
cause
Missing
needs-review • confidence 0.03
correction
Order .1
needs-review • confidence 0.17
correction
Order .1
needs-review • confidence 0.17
correction
Order .1
needs-review • confidence 0.00
complaint
Awning switch not working.
needs-review • confidence 0.00
complaint
Awning switch not working.
needs-review • confidence 0.00
complaint
Awning switch not working.
needs-review • confidence 0.00
cause
Awning switch reversed *73234-1* Page 2 of 3 © 2026 Integrated Dealer Systems
needs-review • confidence 0.06
cause
Awning switch reversed *73234-1* Page 2 of 3 © 2026 Integrated Dealer Systems
needs-review • confidence 0.06
cause
Awning switch reversed *73234-1* Page 2 of 3 © 2026 Integrated Dealer Systems
needs-review • confidence 0.00
correction
Rewired and working properly Promised Date: 15 MAY 26 W/O: 73234-1 .15
needs-review • confidence 0.06
correction
Rewired and working properly Promised Date: 15 MAY 26 W/O: 73234-1 .15
needs-review • confidence 0.06
correction
Rewired and working properly Promised Date: 15 MAY 26 W/O: 73234-1 .15
needs-review • confidence 0.03
Evidence Thread
Jessica Lindaman
dealer_or_external • Jun 17, 2026, 10:50 AM
@Jeannette B
Stephanie Kendziorski
processor • Jun 17, 2026, 11:48 AM
@Jeannette B I have a draft started for this one, 2713185. However, for line 7 - the last time I tried to do a line for the manual missing, FR denied it and stated the manuals are available online. Do you still want me to try for that? I do think that you should have separate lines for the remotes missing. How many remotes are you replacing? What are they for? Fireplace and TV? For line 8 - do you have any pictures?
Jeannette Britton
dealer_or_external • Jun 17, 2026, 1:20 PM
@Stephanie K I will check in the unit. I may find them like the last WO that had manuals missing
Stephanie Kendziorski
processor • Jun 17, 2026, 1:23 PM
OK, thank you. Also, if you're going back into the unit, I'm not seeing pictures for line 8. It looks like it may already be repaired though.
Jeannette Britton
dealer_or_external • Jun 17, 2026, 2:08 PM
@Stephanie K I found the manuals and you are correct. Line 8 was completed and no pictures provided.
Stephanie Kendziorski
processor • Jun 18, 2026, 8:51 AM
Were the remotes with the manuals?
Jeannette Britton
dealer_or_external • Jun 18, 2026, 9:35 AM
@Stephanie K I saw some in there I will admit I didn't pull everything out
Stephanie Kendziorski
processor • Jun 18, 2026, 9:46 AM
Ok, for the time being, I am going to be submit the PA without the manual and remote line. If a remote does end up being missing, I can add it later. But, if you saw some in the packet, I don't want to unnecessarily add jobs for those.
Stephanie Kendziorski
processor • Jun 18, 2026, 9:48 AM
Submitted PA 2713185
Jeannette Britton
dealer_or_external • Jun 18, 2026, 2:44 PM
@Stephanie K That will work. Thank you
Stephanie Kendziorski
processor • Jun 19, 2026, 11:19 AM
@Jeannette B Job 1 - denied - All doors and drawers must be secured prior to extending or retracting slide out rooms
Job 2 - denied - Damages are not warrantable. All doors and drawers must be secured prior to extending or retracting slide out rooms
Job 3 - approved .2
Job 4 - approved .6
job 5 - approved .3
Job 6 - approved .2
Job 7 - JB found manuals and there were some remotes in the bag, did not enter, but if a remote is missing I can do a line later.
Job 8 - denied, no pics
Jeannette Britton
dealer_or_external • Jun 20, 2026, 10:59 AM
@Stephanie K Even though Job 1 & 2 was noted on the DAF?
Stephanie Kendziorski
processor • Jun 25, 2026, 1:47 PM
Yes, unfortunately. I emailed Chris at FR about it being noted on the DAF and this was his response:
Hello Stephanie,
I understand your point but it is the responsibility of the person opening the slide outs and lowering the jacks and opening and closing the awnings that there is nothing that will interfere with the normal operations of these motorized items. Someone did not look in the unit well enough to determine they needed to close that drawer before operating that slide out.
Damage occurred and you want that to be covered under warranty?
Forest River did not open that slide out room.
Sorry but this is still considered damage .
Jeannette Britton
dealer_or_external • Jun 25, 2026, 6:07 PM
@Stephanie K LOL. Wow. Thank you for trying :)
Jeannette Britton
dealer_or_external • Jul 18, 2026, 3:54 PM
@Stephanie K I know we have kind of gone back and forth with this one. I understand about making sure all drawers and doors being checked prior to opening, but on some of these units you cannot see different parts on the unit with the slides closed and once opened is when it's notices about doors, chairs and or drawers and cabinets.
Stephanie Kendziorski
processor • Jul 21, 2026, 2:52 PM
@Jeannette B I'll give it one more go, but I have to be honest, I'm not hopeful. Chris at FR really seemed to be sticking to the damages aren't covered. I did suspect maybe the wording the technician used was causing a problem - he said "slide interference" which to me, makes it seem like the slide was opened while the drawer was opened. I noticed in one of the pictures on line 2 that you could see the damaged drawer with the slide closed, so I brought his attention to that and mentioned that is how it was able to be noted on the DAF. I told him I thought it was more of an issue with the drawer not being properly installed rather than "slide interference" causing it to come open during transport and causing damage to the fascia and the drawer. I'll keep you posted. If my suspicion is incorrect, please let me know.
Stephanie Kendziorski
processor • Jul 27, 2026, 11:59 AM
Hey Jeannette. I have not heard back from Chris at FR regarding this one, and both of the lines still remain denied.
iClaims AI
processor • Oct 20, 2026, 11:28 PM
TESTING AND LEARNING — Testing/Learning claim review: RO 73234-1, PA 2713185.
This is a mixed decision. Jobs 1 and 2 remain denied in the July 27 reply despite the appeal; the proposed installation-related explanation was not accepted as a reversal. Job 8 was denied for missing photos, and the June 17 discussion already confirms the wiring repair was completed without them. Do not present those three lines as approved or recreate before-repair evidence.
Approved labor is job 3 .2, job 4 .6, job 5 .3 and job 6 .2 hour. Jobs 3 and 5 are already documented as corrected. Please confirm completion of the sliding-cabinet guide replacement and missing kitchen-shade replacement, then reconcile the final invoice to the approved lines. Manuals were found and some remotes were in the bag; only pursue job 7 if a specific remote is still missing. No final submission or payment evidence is established by this packet.
Learning: photograph arrival condition and drawer/slide interference before operation, document the demonstrated cause rather than an unverified explanation, and capture wiring faults before correcting them. Keep denied lines separate while closing the approved work. @Chris B @Heidi H @Tricia H
Stephanie Kendziorski
processor • Oct 29, 2026, 2:52 PM
@Jeannette B Hey! Just touching base on this one. Have the parts come in for this? @Sarah C @Jeff M
Claim Files
73234-1.pdf
main-pdf • Jun 17, 2026, 10:50 AM • 392,667 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/2-Pre-Authorizations Pending- iCS/Prime Time/73234-1/73234-1.pdf
73234-1.pdf
main-pdf • Jun 17, 2026, 10:50 AM • 392,667 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73234-1/73234-1.pdf
73234-1.pdf
main-pdf • Jun 17, 2026, 10:50 AM • 392,667 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/2-Pre-Authorizations Pending- iCS/Prime Time/73234-1/73234-1.pdf
73234-1.pdf
main-pdf • Jun 17, 2026, 10:50 AM • 392,667 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Prime Time/73234-1/73234-1.pdf
73234-1.pdf
main-pdf • Jun 17, 2026, 10:50 AM • 392,667 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Prime Time/73234-1/73234-1.pdf
73234-1.pdf
main-pdf • Jun 17, 2026, 10:50 AM • 392,667 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/1- Pre-Authorizations Needed- iCS/Prime Time/73234-1/73234-1.pdf
73234-1.pdf
main-pdf • Jun 17, 2026, 10:50 AM • 392,667 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/1- Pre-Authorizations Needed- iCS/Prime Time/73234-1/73234-1.pdf