iClaims logo
Internal operations platform

Claim Detail

Search result → immediate full claim view.
Home
Claim explorer / evidence thread
Claim 73163
MYRV 12024 • Stephanie • Paid • prime-time
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
$1,750.00
risk 0.90 deadline Overdue / escalation ready images 2 matched 0 gaps 3 review 54

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
191d elapsed • 0d remaining
Analyzed
Completed stage
191d elapsed • 0d remaining
Awaiting OEM
Completed stage
191d elapsed • 0d remaining
Auto-Approved
Completed stage
191d elapsed • 0d remaining
Payment Due
Completed stage
191d elapsed • 0d remaining
Escalation Eligible
Completed stage
191d elapsed • 0d remaining
Resolved
Overdue / escalation ready
191d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount
$1,750.00
What this claim may still be worth based on current evidence.
Compliance Score
10/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
57
missing_unit_id_photo • damage_signal_without_damage_photo • low_quality_photo_package
Deadline Status
Overdue / escalation ready
191 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

Dossier completeness

Dossier has not been generated yet. Evidence presence is not treated as complete.

US dispute readiness

Evidence packet check

Full evidence packet
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
39
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Jun 20, 2026, 2:56 AM.
Indexed evidence
18 docs / 8 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
191 days open in the visible workflow; risk score 0.90.

Claim Summary

Evidence summary
images=2; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo,low_quality_photo_package • Unit 2026 Prime Time • VIN 5ZT2AVSB2TB941118
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Primetime/73163/Paid claim.pdf
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo • low quality photo package

Comment Intelligence

Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
May 20, 2026, 10:21 AM • processor • Paid $38 check 3160600 5/19/2026
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 1
Best move
Thread shows approval language — verify payment / closeout.

Quick Actions

Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

complaint
DEWINTERIZE
needs-review • confidence 0.55
complaint
DEWINTERIZE
unreviewed • confidence 0.00
complaint
DEWINTERIZE
unreviewed • confidence 0.00
complaint
DEWINTERIZE
unreviewed • confidence 0.00
complaint
DEWINTERIZE
unreviewed • confidence 0.00
complaint
DEWINTERIZE
needs-review • confidence 0.00
complaint
DEWINTERIZE
needs-review • confidence 0.00
cause
Dewinterize
needs-review • confidence 0.55
cause
Dewinterize
unreviewed • confidence 0.00
cause
Dewinterize
unreviewed • confidence 0.00
cause
Dewinterize
unreviewed • confidence 0.00
cause
Dewinterize
unreviewed • confidence 0.00
cause
Dewinterize
needs-review • confidence 0.00
cause
Dewinterize
needs-review • confidence 0.00
correction
Completed Labor Job # Description Total 1 DEWINTERIZE N/C Subtotal for Job #1: 0.00 *61429* Job #2 - Internal
partial-match • confidence 0.63
correction
Completed Labor Job # Description Total 1 DEWINTERIZE N/C Subtotal for Job #1: 0.00 *61429* Job #2 - Internal
unreviewed • confidence 0.00
correction
Completed Labor Job # Description Total 1 DEWINTERIZE N/C Subtotal for Job #1: 0.00 *61429* Job #2 - Internal
unreviewed • confidence 0.00
correction
Completed Labor Job # Description Total 1 DEWINTERIZE N/C Subtotal for Job #1: 0.00 *61429* Job #2 - Internal
unreviewed • confidence 0.00
correction
Completed Labor Job # Description Total 1 DEWINTERIZE N/C Subtotal for Job #1: 0.00 *61429* Job #2 - Internal
unreviewed • confidence 0.00
correction
Completed
needs-review • confidence 0.00
correction
Completed
needs-review • confidence 0.00
complaint
8K EQ EASLIFT ELITE S
needs-review • confidence 0.55
complaint
8K EQ EASLIFT ELITE S
unreviewed • confidence 0.00
complaint
8K EQ EASLIFT ELITE S
unreviewed • confidence 0.00
complaint
8K EQ EASLIFT ELITE S
unreviewed • confidence 0.00
complaint
8K EQ EASLIFT ELITE S
unreviewed • confidence 0.00
complaint
8K EQ EASLIFT ELITE S
needs-review • confidence 0.00
complaint
8K EQ EASLIFT ELITE S
needs-review • confidence 0.00
cause
New install
needs-review • confidence 0.55
cause
New install
unreviewed • confidence 0.00
cause
New install
unreviewed • confidence 0.00
cause
New install
unreviewed • confidence 0.00
cause
New install
unreviewed • confidence 0.00
cause
New install
needs-review • confidence 0.00
cause
New install
needs-review • confidence 0.00
correction
Complete Estimated Amount: 553.00 Labor Job # Description Total 2 INSTALL EQUALIZER KIT N/C Parts Part # Description Qty Price Total 48192 EQ HITCH - EAZ-LIFT ELITE-S 8K 1.00 N/C N/C Subtotal for Job #2: 0.00 Job #3 - Internal
partial-match • confidence 0.67
correction
Complete Estimated Amount: 553.00 Labor Job # Description Total 2 INSTALL EQUALIZER KIT N/C Parts Part # Description Qty Price Total 48192 EQ HITCH - EAZ-LIFT ELITE-S 8K 1.00 N/C N/C Subtotal for Job #2: 0.00 Job #3 - Internal
unreviewed • confidence 0.00
correction
Complete Estimated Amount: 553.00 Labor Job # Description Total 2 INSTALL EQUALIZER KIT N/C Parts Part # Description Qty Price Total 48192 EQ HITCH - EAZ-LIFT ELITE-S 8K 1.00 N/C N/C Subtotal for Job #2: 0.00 Job #3 - Internal
unreviewed • confidence 0.00
correction
Complete Estimated Amount: 553.00 Labor Job # Description Total 2 INSTALL EQUALIZER KIT N/C Parts Part # Description Qty Price Total 48192 EQ HITCH - EAZ-LIFT ELITE-S 8K 1.00 N/C N/C Subtotal for Job #2: 0.00 Job #3 - Internal
unreviewed • confidence 0.00
correction
Complete Estimated Amount: 553.00 Labor Job # Description Total 2 INSTALL EQUALIZER KIT N/C Parts Part # Description Qty Price Total 48192 EQ HITCH - EAZ-LIFT ELITE-S 8K 1.00 N/C N/C Subtotal for Job #2: 0.00 Job #3 - Internal
unreviewed • confidence 0.00
correction
Complete Estimated Amount: 553.00
needs-review • confidence 0.00
correction
Complete Estimated Amount: 553.00
needs-review • confidence 0.00
complaint
Rear power stabilizer jacks bent.
needs-review • confidence 0.55
complaint
Rear power stabilizer jacks bent.
unreviewed • confidence 0.00
complaint
Rear power stabilizer jacks bent.
unreviewed • confidence 0.00
complaint
Rear power stabilizer jacks bent.
unreviewed • confidence 0.00
complaint
Rear power stabilizer jacks bent.
unreviewed • confidence 0.00
complaint
Rear power stabilizer jacks bent.
needs-review • confidence 0.12
complaint
Rear power stabilizer jacks bent.
needs-review • confidence 0.12
cause
Replace
needs-review • confidence 0.55
cause
Replace
unreviewed • confidence 0.00
cause
Replace
unreviewed • confidence 0.00
cause
Replace
unreviewed • confidence 0.00
cause
Replace
unreviewed • confidence 0.00
cause
Replace
needs-review • confidence 0.00
cause
Replace
needs-review • confidence 0.00
correction
Completed
partial-match • confidence 0.63
correction
Completed
unreviewed • confidence 0.00
correction
Completed
unreviewed • confidence 0.00
correction
Completed
unreviewed • confidence 0.00
correction
Completed
unreviewed • confidence 0.00
correction
Completed Page 1 of 3 © 2026 Integrated Dealer Systems *73163* Promised Date: 11 APR 26 W/O: 73163
needs-review • confidence 0.07
correction
Completed Page 1 of 3 © 2026 Integrated Dealer Systems *73163* Promised Date: 11 APR 26 W/O: 73163
needs-review • confidence 0.07
complaint
Front cap trim loose on passenger side
needs-review • confidence 0.55
complaint
Front cap trim loose on passenger side
unreviewed • confidence 0.00
complaint
Front cap trim loose on passenger side
unreviewed • confidence 0.00
complaint
Front cap trim loose on passenger side
unreviewed • confidence 0.00
complaint
Front cap trim loose on passenger side
unreviewed • confidence 0.00
complaint
Front cap trim loose on passenger side
partial-match • confidence 0.40
complaint
Front cap trim loose on passenger side
partial-match • confidence 0.40
cause
Resecured *73163*
needs-review • confidence 0.55
cause
Resecured *73163*
unreviewed • confidence 0.00
cause
Resecured *73163*
unreviewed • confidence 0.00
cause
Resecured *73163*
unreviewed • confidence 0.00
cause
Resecured *73163*
unreviewed • confidence 0.00
cause
Resecured *73163*
needs-review • confidence 0.25
cause
Resecured *73163*
needs-review • confidence 0.25
correction
Completed .25HRS Labor Job # Description Total 4 RESECURE TRIM 38.00 Subtotal for Job #4: 38.00 Job #5 - Internal
partial-match • confidence 0.63
correction
Completed .25HRS Labor Job # Description Total 4 RESECURE TRIM 38.00 Subtotal for Job #4: 38.00 Job #5 - Internal
unreviewed • confidence 0.00
correction
Completed .25HRS Labor Job # Description Total 4 RESECURE TRIM 38.00 Subtotal for Job #4: 38.00 Job #5 - Internal
unreviewed • confidence 0.00
correction
Completed .25HRS Labor Job # Description Total 4 RESECURE TRIM 38.00 Subtotal for Job #4: 38.00 Job #5 - Internal
unreviewed • confidence 0.00
correction
Completed .25HRS Labor Job # Description Total 4 RESECURE TRIM 38.00 Subtotal for Job #4: 38.00 Job #5 - Internal
unreviewed • confidence 0.00
correction
Completed .25HRS
needs-review • confidence 0.21
correction
Completed .25HRS
needs-review • confidence 0.21
complaint
Summit tv remote missing
needs-review • confidence 0.59
complaint
Summit tv remote missing
unreviewed • confidence 0.00
complaint
Summit tv remote missing
unreviewed • confidence 0.00
complaint
Summit tv remote missing
unreviewed • confidence 0.00
complaint
Summit tv remote missing
unreviewed • confidence 0.00
complaint
Summit tv remote missing CORRECTION: STEAL FROM ANOTHER AVENGER. Labor Job # Description Total 5 REPLACE REMOTE N/C MARQUEZ, ANGEL SERGIO Customer #: 61429 Subtotal for Job #5: 0.00 Job #6 - Internal COMPLAINT: Bathroom sink - water lines switched hot was cold & cold was hot
needs-review • confidence 0.09
complaint
Summit tv remote missing CORRECTION: STEAL FROM ANOTHER AVENGER. Labor Job # Description Total 5 REPLACE REMOTE N/C MARQUEZ, ANGEL SERGIO Customer #: 61429 Subtotal for Job #5: 0.00 Job #6 - Internal COMPLAINT: Bathroom sink - water lines switched hot was cold & cold was hot
needs-review • confidence 0.09
correction
STEAL FROM ANOTHER AVENGER. Labor Job # Description Total 5 REPLACE REMOTE N/C MARQUEZ, ANGEL SERGIO Customer #: 61429 Subtotal for Job #5: 0.00 Job #6 - Internal
partial-match • confidence 0.63
correction
STEAL FROM ANOTHER AVENGER. Labor Job # Description Total 5 REPLACE REMOTE N/C MARQUEZ, ANGEL SERGIO Customer #: 61429 Subtotal for Job #5: 0.00 Job #6 - Internal
unreviewed • confidence 0.00
correction
STEAL FROM ANOTHER AVENGER. Labor Job # Description Total 5 REPLACE REMOTE N/C MARQUEZ, ANGEL SERGIO Customer #: 61429 Subtotal for Job #5: 0.00 Job #6 - Internal
unreviewed • confidence 0.00
correction
STEAL FROM ANOTHER AVENGER. Labor Job # Description Total 5 REPLACE REMOTE N/C MARQUEZ, ANGEL SERGIO Customer #: 61429 Subtotal for Job #5: 0.00 Job #6 - Internal
unreviewed • confidence 0.00
correction
STEAL FROM ANOTHER AVENGER. Labor Job # Description Total 5 REPLACE REMOTE N/C MARQUEZ, ANGEL SERGIO Customer #: 61429 Subtotal for Job #5: 0.00 Job #6 - Internal
unreviewed • confidence 0.00
cause
Cold and hot lines switched in bathroom
needs-review • confidence 0.00
cause
Cold and hot lines switched in bathroom
needs-review • confidence 0.00
complaint
Bathroom sink - water lines switched hot was cold & cold was hot
gap • confidence 0.63
complaint
Bathroom sink - water lines switched hot was cold & cold was hot
unreviewed • confidence 0.00
complaint
Bathroom sink - water lines switched hot was cold & cold was hot
unreviewed • confidence 0.00
complaint
Bathroom sink - water lines switched hot was cold & cold was hot
unreviewed • confidence 0.00
complaint
Bathroom sink - water lines switched hot was cold & cold was hot
unreviewed • confidence 0.00
correction
During orientation it was found the bathroom sink hot and cold lines were switched giving the appearance the water heater was not working Tested the water on the cold side water heater works correctly *61429* Switched the water lines now correct .10HRS
needs-review • confidence 0.11
correction
During orientation it was found the bathroom sink hot and cold lines were switched giving the appearance the water heater was not working Tested the water on the cold side water heater works correctly *61429* Switched the water lines now correct .10HRS
needs-review • confidence 0.11
cause
Cold and hot lines switched in bathroom
needs-review • confidence 0.55
cause
Cold and hot lines switched in bathroom
unreviewed • confidence 0.00
cause
Cold and hot lines switched in bathroom
unreviewed • confidence 0.00
cause
Cold and hot lines switched in bathroom
unreviewed • confidence 0.00
cause
Cold and hot lines switched in bathroom
unreviewed • confidence 0.00
complaint
Front cap lights loose
needs-review • confidence 0.14
complaint
Front cap lights loose
needs-review • confidence 0.14
correction
During orientation it was found the bathroom sink hot and cold lines were switched giving the appearance the water heater was not working Tested the water on the cold side water heater works correctly *61429* Switched the water lines now correct .10HRS Labor Job # Description Total 6 WATER LINES N/C Subtotal for Job #6: 0.00 Job #7 - Internal
gap • confidence 0.71
correction
During orientation it was found the bathroom sink hot and cold lines were switched giving the appearance the water heater was not working Tested the water on the cold side water heater works correctly *61429* Switched the water lines now correct .10HRS Labor Job # Description Total 6 WATER LINES N/C Subtotal for Job #6: 0.00 Job #7 - Internal
unreviewed • confidence 0.00
correction
During orientation it was found the bathroom sink hot and cold lines were switched giving the appearance the water heater was not working Tested the water on the cold side water heater works correctly *61429* Switched the water lines now correct .10HRS Labor Job # Description Total 6 WATER LINES N/C Subtotal for Job #6: 0.00 Job #7 - Internal
unreviewed • confidence 0.00
correction
During orientation it was found the bathroom sink hot and cold lines were switched giving the appearance the water heater was not working Tested the water on the cold side water heater works correctly *61429* Switched the water lines now correct .10HRS Labor Job # Description Total 6 WATER LINES N/C Subtotal for Job #6: 0.00 Job #7 - Internal
unreviewed • confidence 0.00
correction
During orientation it was found the bathroom sink hot and cold lines were switched giving the appearance the water heater was not working Tested the water on the cold side water heater works correctly *61429* Switched the water lines now correct .10HRS Labor Job # Description Total 6 WATER LINES N/C Subtotal for Job #6: 0.00 Job #7 - Internal
unreviewed • confidence 0.00
cause
Front cap lights hanging down out of the rail
needs-review • confidence 0.03
cause
Front cap lights hanging down out of the rail
needs-review • confidence 0.03
complaint
Front cap lights loose
needs-review • confidence 0.55

Evidence Thread

Stephanie Kendziorski
processor • Apr 14, 2026, 7:48 PM
Submitted PA 2642197
Stephanie Kendziorski
processor • Apr 15, 2026, 9:32 AM
@Jessica L - Job 4 approved .2
Jessica Lindaman
dealer_or_external • Apr 15, 2026, 10:17 AM
@Brian P
Sarah Caffrey
dealer_or_external • May 14, 2026, 2:19 PM
@Brian P @Jeff M This WO has been closed and is aged 29 days on A/R. The claim has not been completed in the portal.
Brian Parrott
dealer_or_external • May 14, 2026, 2:54 PM
I completed and moved
Stephanie Kendziorski
processor • May 14, 2026, 3:01 PM
Submitted for payment
Stephanie Kendziorski
processor • May 20, 2026, 10:21 AM
Paid $38 check 3160600 5/19/2026

Claim Files

Paid claim.pdf
pdf • May 20, 2026, 10:21 AM • 19,828 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Primetime/73163/Paid claim.pdf
Paid claim.pdf
pdf • May 20, 2026, 10:21 AM • 19,828 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73163/Paid claim.pdf
73163F.pdf
main-pdf • May 14, 2026, 2:53 PM • 420,225 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Primetime/73163/73163F.pdf
73163F.pdf
main-pdf • May 14, 2026, 2:53 PM • 420,225 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73163/73163F.pdf
73163F.pdf
main-pdf • May 14, 2026, 2:53 PM • 420,225 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73163/73163F.pdf
73163F.pdf
main-pdf • May 14, 2026, 2:53 PM • 420,225 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/Prime Time/73163/73163F.pdf
73163F.pdf
main-pdf • May 14, 2026, 2:53 PM • 420,225 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/6-Ready to Submit/Prime Time/73163/73163F.pdf
73163F.pdf
main-pdf • May 14, 2026, 2:53 PM • 420,225 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73163/73163F.pdf
73163 - Copy.pdf
pdf • Apr 14, 2026, 3:45 PM • 426,272 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Primetime/73163/73163 - Copy.pdf
73163.pdf
main-pdf • Apr 14, 2026, 3:45 PM • 426,272 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Primetime/73163/73163.pdf
73163 - Copy.pdf
pdf • Apr 14, 2026, 3:45 PM • 426,272 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73163/73163 - Copy.pdf
73163.pdf
main-pdf • Apr 14, 2026, 3:45 PM • 426,272 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73163/73163.pdf
73163 - Copy.pdf
pdf • Apr 14, 2026, 3:45 PM • 426,272 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73163/73163 - Copy.pdf
73163.pdf
main-pdf • Apr 14, 2026, 3:45 PM • 426,272 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73163/73163.pdf
73163 - Copy.pdf
pdf • Apr 14, 2026, 3:45 PM • 426,272 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/Prime Time/73163/73163 - Copy.pdf
73163.pdf
main-pdf • Apr 14, 2026, 3:45 PM • 426,272 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/Prime Time/73163/73163.pdf
73163.pdf
main-pdf • Apr 14, 2026, 3:45 PM • 426,272 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73163/73163.pdf
73163 - Copy.pdf
pdf • Apr 14, 2026, 3:45 PM • 426,272 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73163/73163 - Copy.pdf