Claim explorer / evidence thread
Claim 73137
MYRV 12024 • Stephanie • Paid • prime-time
risk 0.70
deadline Overdue / escalation ready
images 18
matched 0
review 10
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
187d elapsed • 0d remaining
Analyzed
Completed stage
187d elapsed • 0d remaining
Awaiting OEM
Completed stage
187d elapsed • 0d remaining
Auto-Approved
Completed stage
187d elapsed • 0d remaining
Payment Due
Completed stage
187d elapsed • 0d remaining
Escalation Eligible
Completed stage
187d elapsed • 0d remaining
Resolved
Overdue / escalation ready
187d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$1,000.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
10
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
187 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
28
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: Apr 27, 2026, 11:54 PM to Oct 1, 2026, 2:54 AM.
Indexed evidence
8 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
187 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=18; damage=0; unit=0; parts=0; doc=18; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2024 Prime Time • VIN 5ZT3CSSB0RG128014
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/September 2026/Primetime/73137/Paid claim.pdf
Timeline
First seen Apr 27, 2026, 11:54 PM • last seen Oct 1, 2026, 2:54 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
6 indexed side comments on this claim.
Latest visible thread signal
Sep 30, 2026, 12:28 PM • processor • Paid $245.37 check 3230322 9/22/2026
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 1
Best move
Thread shows approval language — verify payment / closeout.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Interior roof vent/fan screen with possible loose or broken crank linkage visible.
Human interpretation • confidence 0.58
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
Interior RV roof vent fan/screen shown; no clear damage visible.
Human interpretation • confidence 0.55
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
RV control panel with power vent and awning switches; minor switch wear visible.
Human interpretation • confidence 0.62
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
Interior vent/fan assembly shown with manufacturer label; no clear damage visible.
Human interpretation • confidence 0.78
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
Ventline roof vent label visible; no damage shown.
Human interpretation • confidence 0.87
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
RV control panel shown with finger pressing Power Up switch; no obvious damage visible.
Human interpretation • confidence 0.62
document-photo
No human-level description yet.
document-photo
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
Claim Lines
complaint
CUSTOMER STATES LEVELING SYSTEM MALFUNCTIONS
partial-match • confidence 0.63
complaint
CUSTOMER STATES LEVELING SYSTEM MALFUNCTIONS
unreviewed • confidence 0.00
complaint
CUSTOMER STATES LEVELING SYSTEM MALFUNCTIONS
unreviewed • confidence 0.00
complaint
CUSTOMER STATES LEVELING SYSTEM MALFUNCTIONS
unreviewed • confidence 0.00
complaint
CUSTOMER STATES LEVELING SYSTEM MALFUNCTIONS
unreviewed • confidence 0.00
complaint
CUSTOMER STATES LEVELING SYSTEM MALFUNCTIONS
needs-review • confidence 0.00
complaint
CUSTOMER STATES LEVELING SYSTEM MALFUNCTIONS
needs-review • confidence 0.00
cause
Couldnt duplicate hitch height malfunction. Tested several times. Make sure customer reads and SANCHEZ, JULIAN PAUL Customer #: 59820 understands proper procedures for hitch height sequencing. Jacks operating normally.
partial-match • confidence 0.63
cause
Couldnt duplicate hitch height malfunction. Tested several times. Make sure customer reads and SANCHEZ, JULIAN PAUL Customer #: 59820 understands proper procedures for hitch height sequencing. Jacks operating normally.
unreviewed • confidence 0.00
cause
Couldnt duplicate hitch height malfunction. Tested several times. Make sure customer reads and SANCHEZ, JULIAN PAUL Customer #: 59820 understands proper procedures for hitch height sequencing. Jacks operating normally.
unreviewed • confidence 0.00
cause
Couldnt duplicate hitch height malfunction. Tested several times. Make sure customer reads and SANCHEZ, JULIAN PAUL Customer #: 59820 understands proper procedures for hitch height sequencing. Jacks operating normally.
unreviewed • confidence 0.00
cause
Couldnt duplicate hitch height malfunction. Tested several times. Make sure customer reads and SANCHEZ, JULIAN PAUL Customer #: 59820 understands proper procedures for hitch height sequencing. Jacks operating normally.
unreviewed • confidence 0.00
cause
Couldnt duplicate hitch height malfunction. Tested several times. Make sure customer reads and SANCHEZ, JULIAN PAUL Customer #: 59820 understands proper procedures for hitch height sequencing. Jacks operating normally.
needs-review • confidence 0.00
cause
Couldnt duplicate hitch height malfunction. Tested several times. Make sure customer reads and SANCHEZ, JULIAN PAUL Customer #: 59820 understands proper procedures for hitch height sequencing. Jacks operating normally.
needs-review • confidence 0.00
correction
Ran Auto level and hitch height sequencing ten different times. System never malfunctioned. Completed .5 hr diagnostics Showed out to Chris Labor Job # Description Total 1 LEVELING SYSTEM DIAGNOSE N/C Other Services Code Description Qty Price Total *59820* SS SHOP SUPPLIES 1.00 N/C N/C SS-I SHOP SUPPLIES - INTERNAL 1.00 N/C N/C Subtotal for Job #1: 0.00 Job #2 - Warranty
partial-match • confidence 0.63
correction
Ran Auto level and hitch height sequencing ten different times. System never malfunctioned. Completed .5 hr diagnostics Showed out to Chris Labor Job # Description Total 1 LEVELING SYSTEM DIAGNOSE N/C Other Services Code Description Qty Price Total *59820* SS SHOP SUPPLIES 1.00 N/C N/C SS-I SHOP SUPPLIES - INTERNAL 1.00 N/C N/C Subtotal for Job #1: 0.00 Job #2 - Warranty
unreviewed • confidence 0.00
correction
Ran Auto level and hitch height sequencing ten different times. System never malfunctioned. Completed .5 hr diagnostics Showed out to Chris Labor Job # Description Total 1 LEVELING SYSTEM DIAGNOSE N/C Other Services Code Description Qty Price Total *59820* SS SHOP SUPPLIES 1.00 N/C N/C SS-I SHOP SUPPLIES - INTERNAL 1.00 N/C N/C Subtotal for Job #1: 0.00 Job #2 - Warranty
unreviewed • confidence 0.00
correction
Ran Auto level and hitch height sequencing ten different times. System never malfunctioned. Completed .5 hr diagnostics Showed out to Chris Labor Job # Description Total 1 LEVELING SYSTEM DIAGNOSE N/C Other Services Code Description Qty Price Total *59820* SS SHOP SUPPLIES 1.00 N/C N/C SS-I SHOP SUPPLIES - INTERNAL 1.00 N/C N/C Subtotal for Job #1: 0.00 Job #2 - Warranty
unreviewed • confidence 0.00
correction
Ran Auto level and hitch height sequencing ten different times. System never malfunctioned. Completed .5 hr diagnostics Showed out to Chris Labor Job # Description Total 1 LEVELING SYSTEM DIAGNOSE N/C Other Services Code Description Qty Price Total *59820* SS SHOP SUPPLIES 1.00 N/C N/C SS-I SHOP SUPPLIES - INTERNAL 1.00 N/C N/C Subtotal for Job #1: 0.00 Job #2 - Warranty
unreviewed • confidence 0.00
correction
Ran Auto level and hitch height sequencing ten different times. System never malfunctioned. Completed .5 hr diagnostics Showed out to Chris
needs-review • confidence 0.00
correction
Ran Auto level and hitch height sequencing ten different times. System never malfunctioned. Completed .5 hr diagnostics Showed out to Chris
needs-review • confidence 0.00
complaint
CUSTOMER STATES REAR VENT LID WILL NOT OPEN INTERMITTANTLY (
partial-match • confidence 0.63
complaint
CUSTOMER STATES REAR VENT LID WILL NOT OPEN INTERMITTANTLY (
unreviewed • confidence 0.00
complaint
CUSTOMER STATES REAR VENT LID WILL NOT OPEN INTERMITTANTLY (
unreviewed • confidence 0.00
complaint
CUSTOMER STATES REAR VENT LID WILL NOT OPEN INTERMITTANTLY (
unreviewed • confidence 0.00
complaint
CUSTOMER STATES REAR VENT LID WILL NOT OPEN INTERMITTANTLY (
unreviewed • confidence 0.00
complaint
CUSTOMER STATES REAR VENT LID WILL NOT OPEN INTERMITTANTLY (
partial-match • confidence 0.43
complaint
CUSTOMER STATES REAR VENT LID WILL NOT OPEN INTERMITTANTLY (
partial-match • confidence 0.43
cause
Gearbox stripped, wall switch malfunction as well
partial-match • confidence 0.63
cause
Gearbox stripped, wall switch malfunction as well
unreviewed • confidence 0.00
cause
Gearbox stripped, wall switch malfunction as well
unreviewed • confidence 0.00
cause
Gearbox stripped, wall switch malfunction as well
unreviewed • confidence 0.00
cause
Gearbox stripped, wall switch malfunction as well
unreviewed • confidence 0.00
cause
Gearbox stripped, wall switch malfunction as well
needs-review • confidence 0.31
cause
Gearbox stripped, wall switch malfunction as well
needs-review • confidence 0.31
correction
Order and replace motor/gearbox. Order and replace wall switch 1.0 hr Labor Job # Description Total 2 REAR VENT N/C Subtotal for Job #2: 0.00
partial-match • confidence 0.63
correction
Order and replace motor/gearbox. Order and replace wall switch 1.0 hr Labor Job # Description Total 2 REAR VENT N/C Subtotal for Job #2: 0.00
unreviewed • confidence 0.00
correction
Order and replace motor/gearbox. Order and replace wall switch 1.0 hr Labor Job # Description Total 2 REAR VENT N/C Subtotal for Job #2: 0.00
unreviewed • confidence 0.00
correction
Order and replace motor/gearbox. Order and replace wall switch 1.0 hr Labor Job # Description Total 2 REAR VENT N/C Subtotal for Job #2: 0.00
unreviewed • confidence 0.00
correction
Order and replace motor/gearbox. Order and replace wall switch 1.0 hr Labor Job # Description Total 2 REAR VENT N/C Subtotal for Job #2: 0.00
unreviewed • confidence 0.00
correction
Order and replace motor/gearbox. Order and replace wall switch 1.0 hr
needs-review • confidence 0.31
correction
Order and replace motor/gearbox. Order and replace wall switch 1.0 hr
needs-review • confidence 0.31
Evidence Thread
Stephanie Kendziorski
processor • Apr 28, 2026, 9:24 AM
Submitted PA 2656407
Stephanie Kendziorski
processor • May 4, 2026, 9:38 AM
@Brian P Approved 1.0
Stephanie Kendziorski
processor • Aug 25, 2026, 10:37 AM
Just checking in on this one, work order and PA are over 3 months old. Is this still being worked on?
Brian Parrott
dealer_or_external • Aug 25, 2026, 10:59 AM
The correct parts have arrived. I will work on this one to close
Stephanie Kendziorski
processor • Sep 16, 2026, 1:13 PM
Submitted for payment
Stephanie Kendziorski
processor • Sep 30, 2026, 12:28 PM
Paid $245.37 check 3230322 9/22/2026
Claim Files
73137F.pdf
main-pdf • Sep 16, 2026, 1:02 PM • 312,788 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73137/73137F.pdf
73137F.pdf
main-pdf • Sep 16, 2026, 1:02 PM • 312,788 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/6-Ready to Submit/Prime Time/73137/73137F.pdf
Approval.pdf
main-pdf • May 4, 2026, 9:38 AM • 21,171 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73137/Approval.pdf
73137.pdf
main-pdf • Apr 27, 2026, 5:53 PM • 419,745 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73137/73137.pdf
73137.pdf
main-pdf • Apr 27, 2026, 5:53 PM • 419,745 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/2-Pre-Authorizations Pending- iCS/Prime Time/73137/73137.pdf
73137.pdf
main-pdf • Apr 27, 2026, 5:53 PM • 419,745 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/2-Pre-Authorizations Pending- iCS/Prime Time/73137/73137.pdf
73137.pdf
main-pdf • Apr 27, 2026, 5:53 PM • 419,745 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/1- Pre-Authorizations Needed- iCS/Prime Time/73137/73137.pdf
73137.pdf
main-pdf • Apr 27, 2026, 5:53 PM • 419,745 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/1- Pre-Authorizations Needed- iCS/Prime Time/73137/73137.pdf