Claim explorer / evidence thread
Claim 73060
MYRV 12024 • Stephanie • Write Off • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
25d elapsed • 0d remaining
Analyzed
Completed stage
25d elapsed • 0d remaining
Awaiting OEM
Completed stage
25d elapsed • 0d remaining
Auto-Approved
Completed stage
25d elapsed • 0d remaining
Payment Due
Completed stage
25d elapsed • 0d remaining
Escalation Eligible
Overdue / escalation ready
25d elapsed • 0d remaining • Overdue
Resolved
Upcoming statutory deadline
25d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
25 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
12
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 25, 2026, 2:54 AM.
Indexed evidence
1 docs / 11 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
25 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/Write Off/73060/P9.png
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
17 indexed side comments on this claim.
Latest visible thread signal
Apr 8, 2026, 10:11 AM • dealer_or_external • Ok, thank you for trying a second time
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 1 • info / missing-doc asks 11 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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Images
Claim Lines
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Evidence Thread
Stephanie Kendziorski
processor • Mar 19, 2026, 9:03 AM
@Brian P Can you send me the model and serial number? The photo that is attached is really small and I can't make out it out. When I zoom it it gets too blurry.
Stephanie Kendziorski
processor • Mar 19, 2026, 9:05 AM
Draft 2613895 saved
Brian Parrott
dealer_or_external • Mar 19, 2026, 9:15 AM
I just realized the photo is of the refer tag number. The customer had sent that earlier for an issue that wasn't an issue. I just reached out to the customer to get the stove numbers.
Stephanie Kendziorski
processor • Mar 20, 2026, 11:04 AM
FR sent to vendor 3/20
Stephanie Kendziorski
processor • Mar 23, 2026, 9:47 AM
@Brian P The vendor needs clear/closer pictures to review this. I sent them over all the original ones, and then a zoomed in one with the pinholes circled, and they are still asking for better photos.
Brian Parrott
dealer_or_external • Mar 23, 2026, 11:23 AM
I will ask the customer to get more pics
Stephanie Kendziorski
processor • Mar 26, 2026, 10:15 AM
Emailed photos Brian added to Lippert and FR - claim still shows "Needs Review" in portal, so I was not able to add them there yet.
Stephanie Kendziorski
processor • Mar 26, 2026, 11:30 AM
@Brian P The vendor is not going to cover this. They stated that it looks like contact damage, like something was dragged across the fabric.
Stephanie Kendziorski
processor • Mar 26, 2026, 4:13 PM
@Brian P FR has a suggested repair, see below. Let me know if you want to move forward with that and I will update the labor code and labor amount.
Hello, unfortunately the vendor denied this. However, we have had similar claims like this and have recommended a pinhole repair using a pinhole repair kit. I would recommend using a pinhole repair kit to repair the pinholes. The part number is 2021011778. If you need assistance ordering this please reach out to our parts department at div92parts@forestriverinc.com.
Brian Parrott
dealer_or_external • Mar 26, 2026, 5:41 PM
I will discuss the repair with her on Tuesday. She has been waiting to leave New Mexico.
Stephanie Kendziorski
processor • Mar 31, 2026, 1:59 PM
Hey Brian. I saw another work order come through for her on the toilet. Did she let you know if she wanted to do the awning fabric pinhole repair? Let me know, I need to put some feedback in on the portal.
Brian Parrott
dealer_or_external • Mar 31, 2026, 2:03 PM
We are not doing the fabric.
Stephanie Kendziorski
processor • Mar 31, 2026, 2:15 PM
Ok, thank you!
Stephanie Kendziorski
processor • Apr 6, 2026, 10:40 AM
Hey Brian. I told FR that the customer decided not to move forward with the repair kit and they came back with questions about whether or not the unit was kept in storage and when the customer first noticed the pinholes. Do you want a response put back in for that, or just advise them again that nothing is being done with the awning fabric at this time?
Brian Parrott
dealer_or_external • Apr 6, 2026, 11:09 AM
We can say, the unit was in use, however the awning had been retracked during the winter. She noticed when she rolled it out when the weather was warm here and called us right away and sent pics
Stephanie Kendziorski
processor • Apr 8, 2026, 10:05 AM
FR had sent this back to the vendor to try to have them reconsider, and they are standing by the denial. Since the repair kit is not being done either, I will move this to the write off folder.
Brian Parrott
dealer_or_external • Apr 8, 2026, 10:11 AM
Ok, thank you for trying a second time
Claim Files
73060.pdf
main-pdf • Mar 18, 2026, 5:05 PM • 390,345 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/Write Off/73060/73060.pdf