iClaims logo
Internal operations platform

Claim Detail

Search result → immediate full claim view.
Home
Claim explorer / evidence thread
Claim 72880-1
MYRV 12024 • Stephanie • Paid • open-range
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
$375.00
risk 0.90 deadline Overdue / escalation ready images 6 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Completed stage
71d elapsed • 0d remaining
Payment Due
Completed stage
71d elapsed • 0d remaining
Escalation Eligible
Completed stage
71d elapsed • 0d remaining
Resolved
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount
$375.00
What this claim may still be worth based on current evidence.
Compliance Score
10/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo • low_quality_photo_package
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Condensed packet watch
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
25
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Jun 20, 2026, 1:12 AM.
Indexed evidence
11 docs / 18 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.90.

Claim Summary

Evidence summary
images=6; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo,low_quality_photo_package • Unit 2026 Open Range • VIN 58TBM0BN9T12X3096
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Open Range/72880-1/WO_72880_2026.02.04_09.10.23.jpg
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Jun 20, 2026, 1:12 AM
Evidence flags
missing unit id photo • damage signal without damage photo • low quality photo package

Comment Intelligence

Thread depth
11 indexed side comments on this claim.
Latest visible thread signal
May 20, 2026, 2:34 PM • processor • Submitted for payment as requested by Brian in email
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

complaint
Gouge in living room floor
partial-match • confidence 0.63
complaint
Gouge in living room floor
unreviewed • confidence 0.00
complaint
Gouge in living room floor
unreviewed • confidence 0.00
complaint
Gouge in living room floor
unreviewed • confidence 0.00
complaint
Gouge in living room floor
unreviewed • confidence 0.00
cause
Gouge in living room floor due to bolt under slide.
partial-match • confidence 0.63
cause
Gouge in living room floor due to bolt under slide.
unreviewed • confidence 0.00
cause
Gouge in living room floor due to bolt under slide.
unreviewed • confidence 0.00
cause
Gouge in living room floor due to bolt under slide.
unreviewed • confidence 0.00
cause
Gouge in living room floor due to bolt under slide.
unreviewed • confidence 0.00
correction
The tile on the floor will need to be cut and peeled out and replaced. The wood underneath will need wood putty to make it even. Labor Job # Description Total 01 LINOLEUM N/C *1000* Parts Part # Description Qty Price Total 2023956 LINOLEUM, DESIGNER CAREFREE 12.00 N/C N/C CC362 WESTPORT BON BON 96" Sublet Description Total FLOORING N/C Subtotal for Job #01: 0.00 Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00
partial-match • confidence 0.77
correction
The tile on the floor will need to be cut and peeled out and replaced. The wood underneath will need wood putty to make it even. Labor Job # Description Total 01 LINOLEUM N/C *1000* Parts Part # Description Qty Price Total 2023956 LINOLEUM, DESIGNER CAREFREE 12.00 N/C N/C CC362 WESTPORT BON BON 96" Sublet Description Total FLOORING N/C Subtotal for Job #01: 0.00 Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00
unreviewed • confidence 0.00
correction
The tile on the floor will need to be cut and peeled out and replaced. The wood underneath will need wood putty to make it even. Labor Job # Description Total 01 LINOLEUM N/C *1000* Parts Part # Description Qty Price Total 2023956 LINOLEUM, DESIGNER CAREFREE 12.00 N/C N/C CC362 WESTPORT BON BON 96" Sublet Description Total FLOORING N/C Subtotal for Job #01: 0.00 Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00
unreviewed • confidence 0.00
correction
The tile on the floor will need to be cut and peeled out and replaced. The wood underneath will need wood putty to make it even. Labor Job # Description Total 01 LINOLEUM N/C *1000* Parts Part # Description Qty Price Total 2023956 LINOLEUM, DESIGNER CAREFREE 12.00 N/C N/C CC362 WESTPORT BON BON 96" Sublet Description Total FLOORING N/C Subtotal for Job #01: 0.00 Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00
unreviewed • confidence 0.00
correction
The tile on the floor will need to be cut and peeled out and replaced. The wood underneath will need wood putty to make it even. Labor Job # Description Total 01 LINOLEUM N/C *1000* Parts Part # Description Qty Price Total 2023956 LINOLEUM, DESIGNER CAREFREE 12.00 N/C N/C CC362 WESTPORT BON BON 96" Sublet Description Total FLOORING N/C Subtotal for Job #01: 0.00 Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00
unreviewed • confidence 0.00

Evidence Thread

Jessica Lindaman
dealer_or_external • Mar 25, 2026, 6:01 PM
@Jeannette B
Stephanie Kendziorski
processor • Mar 26, 2026, 9:27 AM
Submitted PA J01530167
Stephanie Kendziorski
processor • Mar 26, 2026, 3:52 PM
Approved 2.0 hours - if you want me to try for more time, let me know. I'll likely need some more technician comments though to ask for an increase in time.
Jeannette Britton
dealer_or_external • Mar 26, 2026, 5:42 PM
@Stephanie K I will get with the tech in the morning. I know when he was telling Jessica she had a lot going on
Jeannette Britton
dealer_or_external • Mar 27, 2026, 12:53 PM
This is what I was told from the tech: It's not tile it's linoleum and a floating floor. Said the floor will need to be lifted, the damaged wood would need to be repaired by adding putty, sanding and leveled. The old linoleum will need to be under cut and the new linoleum over cut while making sure to match up the damaged piece to the rest of the flooring. Trimmed to fit inch by inch but thoroughly cleaned prior to adding new linoleum. I can add this to the correction on the WO if needed.
Jeannette Britton
dealer_or_external • Mar 27, 2026, 12:56 PM
@Stephanie K Oops I didn't put your name on the above entry.
Stephanie Kendziorski
processor • Mar 30, 2026, 10:54 AM
I've emailed Jayco to see if we can get more time.
Stephanie Kendziorski
processor • Mar 31, 2026, 12:09 PM
Hey Jeannette. Jayco is willing to give an additional hour, for a total of 3.0 Her response is below. Thank you for your email. The most I could approve on this repair would be one additional hour. The area that is damaged is not very big and it should not take very long to repair. Please let me know what you think about an additional hour and then I can reopened and reapprove the pre auth for you. Please let me know if you have any questions!
Jeannette Britton
dealer_or_external • Mar 31, 2026, 2:13 PM
@Stephanie K I will take it. Thank you :)
Jeannette Britton
dealer_or_external • Mar 31, 2026, 2:14 PM
@Stephanie K I will order the lino today.
Stephanie Kendziorski
processor • May 20, 2026, 2:34 PM
Submitted for payment as requested by Brian in email

Claim Files

Paid claim.pdf
pdf • May 28, 2026, 9:40 AM • 3,935 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Open Range/72880-1/Paid claim.pdf
Paid claim.pdf
pdf • May 28, 2026, 9:40 AM • 3,935 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Open Range/72880-1/Paid claim.pdf
Integrity Management Advisors Mail - RE_ 72880-1.pdf
mail-artifact • May 20, 2026, 2:32 PM • 187,453 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Open Range/72880-1/Integrity Management Advisors Mail - RE_ 72880-1.pdf
Integrity Management Advisors Mail - RE_ 72880-1.pdf
mail-artifact • May 20, 2026, 2:32 PM • 187,453 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Open Range/72880-1/Integrity Management Advisors Mail - RE_ 72880-1.pdf
72880-1F.pdf
main-pdf • May 20, 2026, 12:17 PM • 408,078 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Open Range/72880-1/72880-1F.pdf
72880-1F.pdf
main-pdf • May 20, 2026, 12:17 PM • 408,078 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Open Range/72880-1/72880-1F.pdf
72880-1F.pdf
main-pdf • May 20, 2026, 12:17 PM • 408,078 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/6-Ready to Submit/Highland Ridge/72880-1/72880-1F.pdf
72880-1.pdf
main-pdf • Mar 25, 2026, 6:00 PM • 367,433 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Open Range/72880-1/72880-1.pdf
72880-1.pdf
main-pdf • Mar 25, 2026, 6:00 PM • 367,433 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Open Range/72880-1/72880-1.pdf
72880-1.pdf
main-pdf • Mar 25, 2026, 6:00 PM • 367,433 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Open Range/72880-1/72880-1.pdf
72880-1.pdf
main-pdf • Mar 25, 2026, 6:00 PM • 367,433 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Open Range/72880-1/72880-1.pdf