Claim explorer / evidence thread
Claim 72876
MYRV 12024 • Stephanie • Paid • rpod
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
15
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:36 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 10 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72876/Paid claim.pdf
Timeline
First seen May 7, 2026, 5:36 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Mar 11, 2026, 11:33 AM • processor • Claim 2565626 paid $810.50 check 3121317 3/10/2026
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 0 • info / missing-doc asks 4 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Disassembled RV furnace/heater assembly on a workbench, likely removed for diagnosis/repair. Visible components include the metal combustion chamber/heat exchanger housing with vent slots and warning label, black plastic blower/air housing, burner/gas valve assembly with brass fitting, control circuit board/relay, limit/safety switch, wiring harnesses, and loose/cut wire ends. Hand tools and small removed electrical connectors/screws are on the table.
Visible condition/damage: unit is opened up
Human interpretation • confidence 0.00
document-photo
Warranty claim image for case 72876 / JOB 1 shows an RV electronic control component being bench-tested or repaired.
- Visible parts/components: gray metal control box with cover removed/adjacent PCB, wiring harness, alligator clip test lead, connector plug, loose small green terminal/connector piece, hand tools on workbench.
- Label text visible on box: “CONTROL MODULE,” “CAUTION DO NOT DROP,” “DO NOT OPERATE WITH COVER REMOVED,” with partial model/part numbers visible but not fully legible.
-
Human interpretation • confidence 0.00
document-photo
RV interior furnace/heater access panel with exterior grille/cover removed and lying on floor. Visible components include metal furnace compartment, blower/duct housing, gas valve/control assembly, orange ignition/electrode wire, burner/igniter area, mounting screws, and warning/data labels.
No clear physical damage is visible in the photo; unit appears opened for inspection or repair. Labels are present but mostly unreadable; one yellow warning label states only recommended/approved service ce
Human interpretation • confidence 0.00
document-photo
Image shows the back side of an RV digital thermostat removed from the wall/installation.
- **Component/part:** Digital T-stat / thermostat, label reads **“9420A381 Digital T-stat”**, model **21037-101**; QR/serial label visible.
- **Wiring/terminals:** Terminal strip labeled **SENS, WHP, W, GL, GH, Y, B, R**. Several low-voltage wires are attached/inserted, including red, green, blue, and white conductors; some stripped copper ends are visible.
- **Settings/labels:** DIP switch area marked **C
Human interpretation • confidence 0.00
document-photo
RV interior utility/furnace compartment. A metal furnace/heater unit is pulled partly out of its cabinet opening, exposing the silver flexible duct/vent tube behind it and wiring at the lower right. Cabinet cutout/trim around the furnace appears open with visible gaps; no clear breakage is visible, but the unit appears removed or loosened for service/inspection.
Visible labels/text: warning/caution labels on furnace, including “AVERTISSEMENT,” “KEEP BURNER CONTROL… OPERATING INSTRUCTIONS…,” and
Human interpretation • confidence 0.00
document-photo
- **Visible component:** Propane RV furnace/heater assembly data plate, model **NT-20SEQ**, serial **2514002395**, stock **2504**.
- **Label details:** Input **19,000 BTU/hr @ 10" W.C.**, output **14,440 BTU/hr**, manifold pressure **10" W.C.**, orifice **3/64"**, gas type **PROPANE**. Yellow warning label partially visible; side tag says “DO NOT … THIS SECTION … FOR SERVIC…” partially obscured.
- **Condition/damage observed:** No obvious physical damage visible to the labeled component. Surroun
Human interpretation • confidence 0.00
document-photo
Open RV appliance service compartment, likely propane-fired furnace/water heater area. Visible components include gas valve/regulator block, brass gas fitting/line, red/yellow/black electrical wires, burner/control housing, sheet-metal frame, and removed/open access panel area. No obvious physical damage, burn marks, leaks, or broken parts visible in this photo; appears to document component access/inspection or repair.
Visible labels/text: yellow warning label reads partially “WARNING ONLY R
Human interpretation • confidence 0.00
document-photo
- **Visible components:** Interior RV service area with a metal vented appliance/housing, black hose/tubing, wiring harness (yellow/blue/red wires), loose white wires, brown cabinet/wood panel, work gloves/tools nearby.
- **Visible damage/issue:** No clear physical breakage visible. Wiring appears disconnected/loose and exposed, suggesting electrical diagnosis or repair in progress.
- **Labels/text:** No readable labels, tags, model/serial info, or document text visible.
- **Repair context:** Li
Human interpretation • confidence 0.00
document-photo
Dark view of RV electrical compartment with wiring and labels; no clear damage visible.
Human interpretation • confidence 0.42
supporting-image
Close-up of an RV A/C or electrical control module area with wiring harnesses and insulation/foam/tape obstructing the label. Visible components include tan/red/brown wiring, green wire at right, yellow foam/insulation, black housing, and a white barcode/serial label.
Readable/partial label text: “POWER SAVER A/C …”, “SERIAL NO”, barcode, number appears to include “250030367” (partially obscured), and partial “09-096” at left. No clear physical damage is visible in this image; it appears mainly
Human interpretation • confidence 0.00
Claim Lines
complaint
CUSTOMER STATES FURNACE WILL TURN ON BLOWS, BUT NO WARM AIR
needs-review • confidence 0.23
complaint
CUSTOMER STATES FURNACE WILL TURN ON BLOWS, BUT NO WARM AIR
needs-review • confidence 0.23
complaint
CUSTOMER STATES FURNACE WILL TURN ON BLOWS, BUT NO WARM AIR
needs-review • confidence 0.06
cause
Furnace would run with a flame and shut off then turn back on not run run long enough to warm the unit PEACOCK, VELORA Customer #: 61021
needs-review • confidence 0.20
cause
Furnace would run with a flame and shut off then turn back on not run run long enough to warm the unit PEACOCK, VELORA Customer #: 61021
needs-review • confidence 0.20
cause
Furnace would run with a flame and shut off then turn back on not run run long enough to warm the unit PEACOCK, VELORA Customer #: 61021
needs-review • confidence 0.03
correction
Plugged the unit into shore power Checked to make sure the gas was on Turned the furnace on watch through the peep hole and could see a flame After several minutes the flame began turning on and off . Would run come for 15 to 30 seconds and turn off Tested the operating pressure and found it to be 10.5 adjusted it to 11 Disconnected the furnace including the gas line thermostat wires and power wires Removed the screws and pulled the exhaust out. Took the furnace in the shop Tested circuit board and found it was working correctly Bench tested the furnace and found it was operating correctly *61021* Reinstalled the furnace connected the gas thermostat and power Turned the furnace on and was operating the same way. Disconnected the thermostat and power Used a outside power source and the furnace operated correctly with house propane Connected the house power and tested the furnace again and was operating correctly Connected the thermostat and the furnace began turning on and off as it was doing before Connected an analog thermostat and the furnace was working properly Found the thermostat was not working properly and recommend replacement The analog thermostat was left connected the customer lives in the unit On hold for
needs-review • confidence 0.34
correction
Plugged the unit into shore power Checked to make sure the gas was on Turned the furnace on watch through the peep hole and could see a flame After several minutes the flame began turning on and off . Would run come for 15 to 30 seconds and turn off Tested the operating pressure and found it to be 10.5 adjusted it to 11 Disconnected the furnace including the gas line thermostat wires and power wires Removed the screws and pulled the exhaust out. Took the furnace in the shop Tested circuit board and found it was working correctly Bench tested the furnace and found it was operating correctly *61021* Reinstalled the furnace connected the gas thermostat and power Turned the furnace on and was operating the same way. Disconnected the thermostat and power Used a outside power source and the furnace operated correctly with house propane Connected the house power and tested the furnace again and was operating correctly Connected the thermostat and the furnace began turning on and off as it was doing before Connected an analog thermostat and the furnace was working properly Found the thermostat was not working properly and recommend replacement The analog thermostat was left connected the customer lives in the unit On hold for
needs-review • confidence 0.34
correction
Plugged the unit into shore power Checked to make sure the gas was on Turned the furnace on watch through the peep hole and could see a flame After several minutes the flame began turning on and off . Would run come for 15 to 30 seconds and turn off Tested the operating pressure and found it to be 10.5 adjusted it to 11 Disconnected the furnace including the gas line thermostat wires and power wires Removed the screws and pulled the exhaust out. Took the furnace in the shop Tested circuit board and found it was working correctly Bench tested the furnace and found it was operating correctly *61021* Reinstalled the furnace connected the gas thermostat and power Turned the furnace on and was operating the same way. Disconnected the thermostat and power Used a outside power source and the furnace operated correctly with house propane Connected the house power and tested the furnace again and was operating correctly Connected the thermostat and the furnace began turning on and off as it was doing before Connected an analog thermostat and the furnace was working properly Found the thermostat was not working properly and recommend replacement The analog thermostat was left connected the customer lives in the unit On hold for
needs-review • confidence 0.17
Evidence Thread
Stephanie Kendziorski
processor • Jan 29, 2026, 4:34 PM
Submitted PA 2565626
Stephanie Kendziorski
processor • Jan 30, 2026, 10:21 AM
Pending review with the vendor
Stephanie Kendziorski
processor • Feb 2, 2026, 11:13 AM
@Brian P FR needs to know if the thermostat is Coleman or Suburban. The tag on the back doesn't say which manufacturer it is.
Brian Parrott
dealer_or_external • Feb 2, 2026, 12:33 PM
It is a Coleman
Stephanie Kendziorski
processor • Feb 3, 2026, 9:20 AM
@Brian P Job 1 approved 4.0 hours - vendor is asking for a picture of the furnace serial tag that is closer up.
Hello there, The requested repair has been authorized by Forest River and the Vendor for 0.30 hr for thermostat PLEASE NOTE THE VENDOR IS NEED THE SERIAL NUMBER OFF THE AC. FOREST RIVER WILL ALSO COVER THE DIAG AND TESTING DONE- PLEASE NOTE- IF THE COMPONENT IS NOT FUNCTIONING AFTER A BENCH TEST PLEASE CONTACT THE VENDOR TECH SUPPORT OR A FOREST RIVER REP. BEFORE THE LABOR TIME BECOMES EXCESSIVE. I WILL AUTHORIZE AS GOODWILL. Please order the replacement part from the Forest River parts department at div92parts@forestriverinc.com or by calling 574 642 3119 or a local supplier. If the part is purchased outside of Forest River or the Vendor, the Off-the-Shelf parts policy would be applied and a receipt would be required. Thank you
Stephanie Kendziorski
processor • Feb 27, 2026, 7:12 PM
@Brian P What is the price for the fuse on job 1?
Brian Parrott
dealer_or_external • Feb 28, 2026, 11:08 AM
I uploaded the correct copy
Stephanie Kendziorski
processor • Mar 2, 2026, 10:34 AM
Submitted for payment
Stephanie Kendziorski
processor • Mar 11, 2026, 11:33 AM
Claim 2565626 paid $810.50 check 3121317 3/10/2026
Claim Files
Paid claim.pdf
pdf • Mar 11, 2026, 11:33 AM • 29,741 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72876/Paid claim.pdf
72876F REVISED.pdf
pdf • Feb 28, 2026, 11:07 AM • 423,984 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72876/72876F REVISED.pdf
Invoice job 1.pdf
pdf • Feb 27, 2026, 7:08 PM • 60,227 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72876/Invoice job 1.pdf
72876F.pdf
main-pdf • Feb 27, 2026, 4:02 PM • 423,978 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72876/72876F.pdf
72876.pdf
main-pdf • Jan 29, 2026, 4:17 PM • 325,843 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/R-Pod/72876/72876.pdf