iClaims logo
Internal operations platform

Claim Detail

Search result → immediate full claim view.
Home
Claim explorer / evidence thread
Claim 72831
MYRV 12024 • Stephanie • Write Off • 72831
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
$250.00
risk 0.70 deadline Overdue / escalation ready images 2 matched 1

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Completed stage
71d elapsed • 0d remaining
Payment Due
Completed stage
71d elapsed • 0d remaining
Escalation Eligible
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
Resolved
Upcoming statutory deadline
71d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount
$250.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Compact packet candidate
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
9
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Apr 27, 2026, 11:54 PM.
Indexed evidence
2 docs / 2 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.70.

Claim Summary

Evidence summary
images=2; damage=0; unit=0; parts=0; doc=2; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2026 • VIN 5ZT2AVRBXTB940854
Path
/home/openclaw/nas/Dropbox/MYRV 12024/Write Off/72831/WO_72831_JOB_1_2026.01.14_13.32.39_1.jpg
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Apr 27, 2026, 11:54 PM
Evidence flags
missing unit id photo • damage signal without damage photo

Comment Intelligence

Thread depth
16 indexed side comments on this claim.
Latest visible thread signal
Apr 10, 2026, 10:34 AM • dealer_or_external • Yes, this is a no go.
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 1 • info / missing-doc asks 16 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

complaint
COMPARTMENT DOOR SEAL LOOSE
partial-match • confidence 0.71
complaint
COMPARTMENT DOOR SEAL LOOSE
unreviewed • confidence 0.00
complaint
COMPARTMENT DOOR SEAL LOOSE
unreviewed • confidence 0.00
complaint
COMPARTMENT DOOR SEAL LOOSE
unreviewed • confidence 0.00
complaint
COMPARTMENT DOOR SEAL LOOSE
unreviewed • confidence 0.00
cause
ADHESIVE FAILURE INC., MYERS "RV" CENTER, Customer #: 1000
partial-match • confidence 0.63
cause
ADHESIVE FAILURE INC., MYERS "RV" CENTER, Customer #: 1000
unreviewed • confidence 0.00
cause
ADHESIVE FAILURE INC., MYERS "RV" CENTER, Customer #: 1000
unreviewed • confidence 0.00
cause
ADHESIVE FAILURE INC., MYERS "RV" CENTER, Customer #: 1000
unreviewed • confidence 0.00
cause
ADHESIVE FAILURE INC., MYERS "RV" CENTER, Customer #: 1000
unreviewed • confidence 0.00
correction
Removed and replaced seal around door. Labor .5 Labor Job # Description Total 1 COMPARTMENT DOOR SEAL 0.00 Subtotal for Job #1: 0.00 *1000* Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00 NOTICE: DUE TO A LACK OF SPACE, A $15/DAY STORAGE FEE WILL APPLY IF YOU DO NOT PICK UP YOUR UNIT WITHIN 48 HOURS OF NOTICE OF COMPLETION EFFECTIVE 01/12/2026 A CREDIT CARD SURCHARGE OF 3% WILL BE APPLIED TO ALL CREDIT CARD TRANSACTIONS **MANUFACTURER'S WARRANTIES AND SERVICE CONTRACTS DO NOT COVER DIAGNOSTIC TIME IF NO PROBLEM IS FOUND** ALTHOUGH WE TAKE PRECAUTIONS TO INSURE YOUR VEHICLE'S SECURITY WHILE IN FOR REPAIRS, WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO THE VEHICLE OR CONTENTS DUE TO FIRE, THEFT, OR ANY OTHER CAUSE BEYOND OUR CONTROL. WE WOULD APPRECIATE YOUR ASSISTANCE BY REMOVING OR SECURING YOUR VALUABLES SUCH AS GUNS, CAMERAS, JEWELRY, CASH, ETC. I hereby authorize Myers RV Center, Inc. to perform the repair work set forth in this work order, including the parts and materials necessary. I agree that you are not responsible for delays caused by unavailability of parts or delays in parts shipments by the supplier or transporter. I hereby grant you and/or your employees permission to operate the vehicle herein described on streets and highways for the purpose of testing, inspection or transporting to sublet vendors. An express mechanics lien is hereby acknowledged on the herein described vehicle to secure the payment for repairs performed . Date: 14 Jan 2026 Customer Signature :
matched • confidence 0.95
correction
Removed and replaced seal around door. Labor .5 Labor Job # Description Total 1 COMPARTMENT DOOR SEAL 0.00 Subtotal for Job #1: 0.00 *1000* Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00 NOTICE: DUE TO A LACK OF SPACE, A $15/DAY STORAGE FEE WILL APPLY IF YOU DO NOT PICK UP YOUR UNIT WITHIN 48 HOURS OF NOTICE OF COMPLETION EFFECTIVE 01/12/2026 A CREDIT CARD SURCHARGE OF 3% WILL BE APPLIED TO ALL CREDIT CARD TRANSACTIONS **MANUFACTURER'S WARRANTIES AND SERVICE CONTRACTS DO NOT COVER DIAGNOSTIC TIME IF NO PROBLEM IS FOUND** ALTHOUGH WE TAKE PRECAUTIONS TO INSURE YOUR VEHICLE'S SECURITY WHILE IN FOR REPAIRS, WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO THE VEHICLE OR CONTENTS DUE TO FIRE, THEFT, OR ANY OTHER CAUSE BEYOND OUR CONTROL. WE WOULD APPRECIATE YOUR ASSISTANCE BY REMOVING OR SECURING YOUR VALUABLES SUCH AS GUNS, CAMERAS, JEWELRY, CASH, ETC. I hereby authorize Myers RV Center, Inc. to perform the repair work set forth in this work order, including the parts and materials necessary. I agree that you are not responsible for delays caused by unavailability of parts or delays in parts shipments by the supplier or transporter. I hereby grant you and/or your employees permission to operate the vehicle herein described on streets and highways for the purpose of testing, inspection or transporting to sublet vendors. An express mechanics lien is hereby acknowledged on the herein described vehicle to secure the payment for repairs performed . Date: 14 Jan 2026 Customer Signature :
unreviewed • confidence 0.00
correction
Removed and replaced seal around door. Labor .5 Labor Job # Description Total 1 COMPARTMENT DOOR SEAL 0.00 Subtotal for Job #1: 0.00 *1000* Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00 NOTICE: DUE TO A LACK OF SPACE, A $15/DAY STORAGE FEE WILL APPLY IF YOU DO NOT PICK UP YOUR UNIT WITHIN 48 HOURS OF NOTICE OF COMPLETION EFFECTIVE 01/12/2026 A CREDIT CARD SURCHARGE OF 3% WILL BE APPLIED TO ALL CREDIT CARD TRANSACTIONS **MANUFACTURER'S WARRANTIES AND SERVICE CONTRACTS DO NOT COVER DIAGNOSTIC TIME IF NO PROBLEM IS FOUND** ALTHOUGH WE TAKE PRECAUTIONS TO INSURE YOUR VEHICLE'S SECURITY WHILE IN FOR REPAIRS, WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO THE VEHICLE OR CONTENTS DUE TO FIRE, THEFT, OR ANY OTHER CAUSE BEYOND OUR CONTROL. WE WOULD APPRECIATE YOUR ASSISTANCE BY REMOVING OR SECURING YOUR VALUABLES SUCH AS GUNS, CAMERAS, JEWELRY, CASH, ETC. I hereby authorize Myers RV Center, Inc. to perform the repair work set forth in this work order, including the parts and materials necessary. I agree that you are not responsible for delays caused by unavailability of parts or delays in parts shipments by the supplier or transporter. I hereby grant you and/or your employees permission to operate the vehicle herein described on streets and highways for the purpose of testing, inspection or transporting to sublet vendors. An express mechanics lien is hereby acknowledged on the herein described vehicle to secure the payment for repairs performed . Date: 14 Jan 2026 Customer Signature :
unreviewed • confidence 0.00
correction
Removed and replaced seal around door. Labor .5 Labor Job # Description Total 1 COMPARTMENT DOOR SEAL 0.00 Subtotal for Job #1: 0.00 *1000* Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00 NOTICE: DUE TO A LACK OF SPACE, A $15/DAY STORAGE FEE WILL APPLY IF YOU DO NOT PICK UP YOUR UNIT WITHIN 48 HOURS OF NOTICE OF COMPLETION EFFECTIVE 01/12/2026 A CREDIT CARD SURCHARGE OF 3% WILL BE APPLIED TO ALL CREDIT CARD TRANSACTIONS **MANUFACTURER'S WARRANTIES AND SERVICE CONTRACTS DO NOT COVER DIAGNOSTIC TIME IF NO PROBLEM IS FOUND** ALTHOUGH WE TAKE PRECAUTIONS TO INSURE YOUR VEHICLE'S SECURITY WHILE IN FOR REPAIRS, WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO THE VEHICLE OR CONTENTS DUE TO FIRE, THEFT, OR ANY OTHER CAUSE BEYOND OUR CONTROL. WE WOULD APPRECIATE YOUR ASSISTANCE BY REMOVING OR SECURING YOUR VALUABLES SUCH AS GUNS, CAMERAS, JEWELRY, CASH, ETC. I hereby authorize Myers RV Center, Inc. to perform the repair work set forth in this work order, including the parts and materials necessary. I agree that you are not responsible for delays caused by unavailability of parts or delays in parts shipments by the supplier or transporter. I hereby grant you and/or your employees permission to operate the vehicle herein described on streets and highways for the purpose of testing, inspection or transporting to sublet vendors. An express mechanics lien is hereby acknowledged on the herein described vehicle to secure the payment for repairs performed . Date: 14 Jan 2026 Customer Signature :
unreviewed • confidence 0.00
correction
Removed and replaced seal around door. Labor .5 Labor Job # Description Total 1 COMPARTMENT DOOR SEAL 0.00 Subtotal for Job #1: 0.00 *1000* Parts Total: 0.00 Labour Total: 0.00 Sublet Total: 0.00 Extras Total: 0.00 WORK ORDER TOTAL: 0.00 NOTICE: DUE TO A LACK OF SPACE, A $15/DAY STORAGE FEE WILL APPLY IF YOU DO NOT PICK UP YOUR UNIT WITHIN 48 HOURS OF NOTICE OF COMPLETION EFFECTIVE 01/12/2026 A CREDIT CARD SURCHARGE OF 3% WILL BE APPLIED TO ALL CREDIT CARD TRANSACTIONS **MANUFACTURER'S WARRANTIES AND SERVICE CONTRACTS DO NOT COVER DIAGNOSTIC TIME IF NO PROBLEM IS FOUND** ALTHOUGH WE TAKE PRECAUTIONS TO INSURE YOUR VEHICLE'S SECURITY WHILE IN FOR REPAIRS, WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE TO THE VEHICLE OR CONTENTS DUE TO FIRE, THEFT, OR ANY OTHER CAUSE BEYOND OUR CONTROL. WE WOULD APPRECIATE YOUR ASSISTANCE BY REMOVING OR SECURING YOUR VALUABLES SUCH AS GUNS, CAMERAS, JEWELRY, CASH, ETC. I hereby authorize Myers RV Center, Inc. to perform the repair work set forth in this work order, including the parts and materials necessary. I agree that you are not responsible for delays caused by unavailability of parts or delays in parts shipments by the supplier or transporter. I hereby grant you and/or your employees permission to operate the vehicle herein described on streets and highways for the purpose of testing, inspection or transporting to sublet vendors. An express mechanics lien is hereby acknowledged on the herein described vehicle to secure the payment for repairs performed . Date: 14 Jan 2026 Customer Signature :
unreviewed • confidence 0.00

Evidence Thread

Stephanie Kendziorski
processor • Jan 15, 2026, 9:07 AM
Submitted PA 2551683
Stephanie Kendziorski
processor • Jan 15, 2026, 1:56 PM
@Brian P Job 1 from FR - This will be a vendor issue. The vendor requires pictures of the entire front of the compartment door while closed and pictures of the white tag on the back side of the compartment door. We require pictures of the entire backside of the compartment door regardless if it has a sticker or not. Please send requested photos. Thank you.
Stephanie Kendziorski
processor • Jan 15, 2026, 1:56 PM
@Brian P Job 1 from FR - This will be a vendor issue. The vendor requires pictures of the entire front of the compartment door while closed and pictures of the white tag on the back side of the compartment door. We require pictures of the entire backside of the compartment door regardless if it has a sticker or not. Please send requested photos. Thank you. @Jeff M @Sarah C
Brian Parrott
dealer_or_external • Jan 16, 2026, 11:20 AM
We did not get any other pics and the unit left. I am not sure what we can do on this one.
Sarah Caffrey
dealer_or_external • Jan 16, 2026, 11:25 AM
@Brian P @Jeannette B I believe this is the same unit that we are waiting on the kitchen blind part# (72120-1). Can we get the pics when the part comes in and we install?
Brian Parrott
dealer_or_external • Jan 16, 2026, 11:28 AM
We can do that, I believe this is the unit we delivered to the rv park. Might have to send Bill for pics
Stephanie Kendziorski
processor • Jan 16, 2026, 12:56 PM
Keep me posted. Typically, 14 days is all they allow to get the requested information before the line gets denied. I can update the line and let them know unit has been delivered but will be back for repair and picture could be taken then.
Stephanie Kendziorski
processor • Jan 22, 2026, 11:32 AM
@Brian P Any luck getting the pictures?
Stephanie Kendziorski
processor • Jan 22, 2026, 11:33 AM
@Brian P Any luck getting the pictures? Did you want me to let FR know that the unit is gone but coming back for repair?
Brian Parrott
dealer_or_external • Jan 22, 2026, 1:12 PM
Not yet, unit is not here. We have a shade on order and may have to go install it. We will get the pics then.
Stephanie Kendziorski
processor • Feb 6, 2026, 10:12 AM
Just touching base on this one. Has the shade come in and been installed yet?
Brian Parrott
dealer_or_external • Feb 6, 2026, 11:52 AM
No, not yet.
Stephanie Kendziorski
processor • Feb 26, 2026, 12:03 PM
Just checking in on this one. Have you been able to get the pictures for the compartment door yet? I know the unit was gone and you were waiting for a shade - just wanted to touch base on it. Thanks!
Brian Parrott
dealer_or_external • Feb 26, 2026, 12:16 PM
No, not yet. We have another part that just came in. Will be figuring out logistics next week.
Stephanie Kendziorski
processor • Apr 10, 2026, 9:31 AM
Hey Brian. I see the other claim for this unit is complete and has paid. Is this one a for sure no go now? I'll move it out of here if this one isn't going to be done, and can respond to FR that the picture was not able to be obtained. I know we had talked about this one back in March and decided to let it be for awhile, pending the blind, but now that it is complete I just wanted to touch base on it.
Brian Parrott
dealer_or_external • Apr 10, 2026, 10:34 AM
Yes, this is a no go.

Claim Files

Integrity Management Advisors Mail - 72831.pdf
mail-artifact • Mar 6, 2026, 11:18 AM • 67,327 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/Write Off/72831/Integrity Management Advisors Mail - 72831.pdf
72831.pdf
main-pdf • Jan 14, 2026, 6:38 PM • 298,262 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/Write Off/72831/72831.pdf