Claim explorer / evidence thread
Claim 72713
MYRV 12024 • Stephanie • Paid • open-range
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Completed stage
71d elapsed • 0d remaining
Payment Due
Completed stage
71d elapsed • 0d remaining
Escalation Eligible
Completed stage
71d elapsed • 0d remaining
Resolved
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
45
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Jun 20, 2026, 1:12 AM.
Indexed evidence
20 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Open Range/72713/Approval email.pdf
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Jun 20, 2026, 1:12 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
51 indexed side comments on this claim.
Latest visible thread signal
May 12, 2026, 9:04 PM • processor • Submitted for payment
Role mix
Dealer 0 • OEM 0 • Processor 28
Decision cues
Denial signals 1 • info / missing-doc asks 20 • approval signals 12
Best move
Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
No claim lines loaded
Evidence Thread
Stephanie Kendziorski
processor • Dec 19, 2025, 1:37 PM
@Jeannette B Hey there. For lines 2 and 3 can you let me know how much labor is needed? It's fine to tell me in the comments here instead of uploading a new work order.
@Jeff M @Sarah C
Jeannette Britton
dealer_or_external • Dec 19, 2025, 2:14 PM
I will need to get with tech on Tuesday RE: part and time for job #3
Stephanie Kendziorski
processor • Dec 23, 2025, 3:57 PM
Were you able to speak with the tech today?
Jeannette Britton
dealer_or_external • Dec 23, 2025, 4:12 PM
I was not. It has been dispatched
Stephanie Kendziorski
processor • Dec 23, 2025, 4:21 PM
Thanks! I'll check back after Christmas.
Stephanie Kendziorski
processor • Dec 26, 2025, 12:49 PM
Just checking in on this one..anything from the tech yet?
Jeannette Britton
dealer_or_external • Dec 26, 2025, 12:52 PM
@Stephanie K
I did not realize tech had today off. I will check with him on Tuesday when I come in, I will not be in on Monday
Stephanie Kendziorski
processor • Jan 2, 2026, 12:58 PM
Any update on this one?
Stephanie Kendziorski
processor • Jan 8, 2026, 11:10 AM
Jeannette, any update on this one?
Jeannette Britton
dealer_or_external • Jan 12, 2026, 2:00 PM
@Stephanie K Tech is requesting .20hr. for Job #2 and 6.0hrs for Job #3. Each panel needs to be removed in order to replace the bottom damaged one. I believe 4 panels needs to be removed
Jeannette Britton
dealer_or_external • Jan 12, 2026, 2:01 PM
@Stephanie K Once approved I would like to transfer Jobs 2 & 3
Stephanie Kendziorski
processor • Jan 12, 2026, 2:22 PM
Submitted PA J01493154
Stephanie Kendziorski
processor • Jan 14, 2026, 11:32 AM
@Jeannette B Job 2 approved .25
Job 3 - declined, damage not noted on DAF. I have emailed Jayco about this. It is noted on the DAF and I have sent them a copy of it.
Stephanie Kendziorski
processor • Jan 16, 2026, 1:46 PM
Had to get with the transport division at Jayco. They are working with the carrier for a resolve. Pictures and TID were sent over.
Stephanie Kendziorski
processor • Jan 19, 2026, 11:48 AM
Put in claim J01496429 for cap metal on job 3, still waiting on Ashton to provide response.
Stephanie Kendziorski
processor • Jan 20, 2026, 12:40 PM
@Jeannette B Jayco is asking for an estimate for the repair on line 3. We have 6 hours requested, which totals $1074. Can you get a copy of your work order that shows the pricing? I'll need to have the part and any shop supplies (fasteners, adhesive, etc.) on it so they can see the total amount it will cost.
@Sarah C @Jeff M
Jeannette Britton
dealer_or_external • Jan 21, 2026, 11:53 AM
@Stephanie K I have sent the items requested to our parts department. Once they complete the parts research I will notify you.
Stephanie Kendziorski
processor • Jan 27, 2026, 10:40 AM
Just checking in on this one, has parts gotten back to you yet?
Jeannette Britton
dealer_or_external • Jan 27, 2026, 10:57 AM
@Stephanie K Parts has not gotten back with me yet. I checked on it again this morning
Jeannette Britton
dealer_or_external • Feb 3, 2026, 6:37 PM
@Stephanie K I have not forgotten about this. Parts is still doing some research
Jeannette Britton
dealer_or_external • Feb 7, 2026, 11:16 AM
@Stephanie K Good morning. I have not forgotten about this one. Our Parts department is continuing to do research
Jeff Myers
dealer_or_external • Feb 9, 2026, 1:58 PM
@Rhianna S @Kimberly M what is the hold up with the parts research?
Rhianna Szczesiul
dealer_or_external • Feb 11, 2026, 2:27 PM
@Stephanie K Hi Stephanie, are you needing full retail pricing or pricing with the warranty mark up? I just want to make sure I am providing the correct info for you.
Stephanie Kendziorski
processor • Feb 11, 2026, 3:00 PM
The total dollar amount, so with mark-up, please! Thank you. They just asked for an estimate, so as close as possible to what the final repair would be. We have the 6 hours..just need parts and any other costs.
Stephanie Kendziorski
processor • Feb 18, 2026, 10:15 AM
@Jeannette B @Rhianna S Any update on an estimate for this one?
@Jeff M @Sarah C
Rhianna Szczesiul
dealer_or_external • Feb 18, 2026, 11:05 AM
Good morning, I have everything added to the work order so i will remind @Jeannette B and @Brian P to send that over to you.
Jeannette Britton
dealer_or_external • Feb 18, 2026, 12:41 PM
@Stephanie K Would you like me to resend the WO with the parts and labor on it or create a new WO. I know the tech was requesting 6 hours since panels above the damaged one all need to be removed
Stephanie Kendziorski
processor • Feb 18, 2026, 1:55 PM
If you send the work order with the labor, parts and any other expenses billed out, that will be ok. Jayco is just requesting the estimate so they can submit it to the transport company.
Jeannette Britton
dealer_or_external • Feb 18, 2026, 5:58 PM
@Stephanie K I hope this is what your are needing. If there is anything else let me know
Stephanie Kendziorski
processor • Feb 19, 2026, 10:05 AM
@Jeannette B Hey, so on the original work order only .2 in labor was requested. There is a new line on this work order (job 4) that looks like additional labor is being requested. Do you need that time added?
I did send this over for line 3 - so I will keep you posted on it.
Jeannette Britton
dealer_or_external • Feb 19, 2026, 12:26 PM
@Stephanie K I didn't not find this out till later. Yes please, if at all possible add Job #4.
Stephanie Kendziorski
processor • Feb 19, 2026, 12:48 PM
Ok, I'll see if Jayco can open it back up to add the labor. Looks like it is an additional .5 you need.
Jeannette Britton
dealer_or_external • Feb 19, 2026, 2:55 PM
Thank you
Stephanie Kendziorski
processor • Feb 20, 2026, 2:47 PM
Hey @Jeannette B. Job 2 is now approved for a total of .75 hours. It's all on the same line in the Jayco portal.
Jeannette Britton
dealer_or_external • Feb 20, 2026, 3:54 PM
@Stephanie K Thank you. Is it safe to order the parts?
Stephanie Kendziorski
processor • Feb 20, 2026, 4:04 PM
Yes
Stephanie Kendziorski
processor • Feb 23, 2026, 1:42 PM
Just letting you know job 3 is still pending review.
Jeannette Britton
dealer_or_external • Feb 24, 2026, 6:48 PM
@Stephanie K Just checking if I should order parts or hold off.
Stephanie Kendziorski
processor • Feb 25, 2026, 10:34 AM
@Jeannette B Job 2 is approved, so ordering parts for that should be ok. Job 3 is still pending review in the portal. I've been checking it daily. I keep getting an error message this morning though when I try to log in. I will keep you posted when job 3 is approved.
Stephanie Kendziorski
processor • Mar 3, 2026, 9:27 AM
Ashton Murphy is the contact at Jayco I have been working with on this. They are still reviewing this with the carrier, but are hoping to have an answer by the end of the day today regarding line 3.
Stephanie Kendziorski
processor • Mar 5, 2026, 11:46 AM
No answer yet. Still being reviewed.
Stephanie Kendziorski
processor • Mar 5, 2026, 5:58 PM
@Jeannette B Job 3 is finally approved to move forward with the work. This will still show revise in the portal because once work is complete, they want a final copy sent over. I attached the email from the transport division at Jayco into the folder here in DropBox.
Jeannette Britton
dealer_or_external • Mar 7, 2026, 11:38 AM
@Stephanie K Awesome. I will get with Ree on Tuesday and get the ball rolling on ordering parts
Jeannette Britton
dealer_or_external • Apr 10, 2026, 2:47 PM
@Stephanie K We received all the parts but when the tech removed the metal cap and went to install the new one he found the wrong metal was received. So, in a nut shell, this WO is on hold waiting for the new metal.
Stephanie Kendziorski
processor • May 4, 2026, 2:21 PM
Just checking in on this one to see if the correct metal has been received.
Sarah Caffrey
dealer_or_external • May 5, 2026, 11:17 AM
It looks like the metal was received but we are still waiting on a decal to come in. @Jeff M
Jeannette Britton
dealer_or_external • May 6, 2026, 2:41 PM
@Stephanie K
All jobs have finally been completed, and ready to be closed and submitted for payment. I am a little confused though. Was job #2 approved for .75 and Job #4 for .50. Is there a claim number I need to reference since, the transport driver is responsible? Help :)
Stephanie Kendziorski
processor • May 7, 2026, 9:21 AM
Job 2 is approved for .75 to replace the LP line, claim J01493154-001
Job 3 was approved for 6.0 hours of labor + parts totaling $1701, claim J01496429-001.
Stephanie Kendziorski
processor • May 7, 2026, 9:24 AM
Job 2 is approved for .75 to replace the LP line, claim J01493154-001
Job 3 was approved for 6.0 hours of labor + parts totaling $1701 (based on estimate that was sent), claim J01496429-001.
Jeannette Britton
dealer_or_external • May 7, 2026, 10:01 AM
@Stephanie K
Good morning. I am a little confused. I thought Job #2 was .75 and when the LP regulator had to be removed for Job #3 and replaced it was approved for .50 on Job #4 since another drop test needed to be done, but I also see that Jobs 2&4 were combined for a total of .75 and somehow I got job #3 was for 6.10.
Stephanie Kendziorski
processor • May 12, 2026, 9:04 PM
Submitted for payment
Claim Files
Paid claim J01496429.pdf
pdf • May 28, 2026, 9:38 AM • 5,028 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Open Range/72713/Paid claim J01496429.pdf
Paid Claim J01493154.pdf
pdf • May 28, 2026, 9:36 AM • 6,138 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Open Range/72713/Paid Claim J01493154.pdf
72713F.pdf
main-pdf • May 12, 2026, 5:49 PM • 426,704 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Open Range/72713/72713F.pdf
72713F.pdf
main-pdf • May 12, 2026, 5:49 PM • 426,704 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/6-Ready to Submit/Highland Ridge/72713/72713F.pdf
72713F.pdf
main-pdf • May 12, 2026, 5:49 PM • 426,704 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Open Range/72713/72713F.pdf
Approval email.pdf
mail-artifact • Mar 5, 2026, 5:57 PM • 524,681 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Open Range/72713/Approval email.pdf
Approval email.pdf
mail-artifact • Mar 5, 2026, 5:57 PM • 524,681 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Open Range/72713/Approval email.pdf
Approval email.pdf
mail-artifact • Mar 5, 2026, 5:57 PM • 524,681 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Open Range/72713/Approval email.pdf
72713 (1).pdf
pdf • Feb 19, 2026, 10:01 AM • 327,141 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Open Range/72713/72713 (1).pdf
72713 (1).pdf
pdf • Feb 19, 2026, 10:01 AM • 327,141 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Open Range/72713/72713 (1).pdf
72713 (1).pdf
pdf • Feb 19, 2026, 10:01 AM • 327,141 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Open Range/72713/72713 (1).pdf
Integrity Management Advisors Mail - RE_ _EXTERNAL_ Fwd_ J01493154-002.pdf
mail-artifact • Jan 19, 2026, 11:46 AM • 500,446 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Open Range/72713/Integrity Management Advisors Mail - RE_ _EXTERNAL_ Fwd_ J01493154-002.pdf
Integrity Management Advisors Mail - RE_ _EXTERNAL_ Fwd_ J01493154-002.pdf
mail-artifact • Jan 19, 2026, 11:46 AM • 500,446 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Open Range/72713/Integrity Management Advisors Mail - RE_ _EXTERNAL_ Fwd_ J01493154-002.pdf
Integrity Management Advisors Mail - RE_ _EXTERNAL_ Fwd_ J01493154-002.pdf
mail-artifact • Jan 19, 2026, 11:46 AM • 500,446 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Open Range/72713/Integrity Management Advisors Mail - RE_ _EXTERNAL_ Fwd_ J01493154-002.pdf
DAF.pdf
pdf • Jan 14, 2026, 11:30 AM • 161,402 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Open Range/72713/DAF.pdf
DAF.pdf
pdf • Jan 14, 2026, 11:30 AM • 161,402 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Open Range/72713/DAF.pdf
DAF.pdf
pdf • Jan 14, 2026, 11:30 AM • 161,402 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Open Range/72713/DAF.pdf
72713.pdf
main-pdf • Dec 16, 2025, 10:02 PM • 319,703 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/May 2026/Open Range/72713/72713.pdf
72713.pdf
main-pdf • Dec 16, 2025, 10:02 PM • 319,703 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Open Range/72713/72713.pdf
72713.pdf
main-pdf • Dec 16, 2025, 10:02 PM • 319,703 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Open Range/72713/72713.pdf