Claim explorer / evidence thread
Claim 72579
MYRV 12024 • Stephanie • Paid • prime-time
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
28
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:36 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
8 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Primetime/72579/Paid claim 2575644.pdf
Timeline
First seen May 7, 2026, 5:36 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
31 indexed side comments on this claim.
Latest visible thread signal
Feb 25, 2026, 10:45 AM • processor • Claim 2575644 paid $1244.91 check 3113627 2/24/2026
Role mix
Dealer 0 • OEM 0 • Processor 19
Decision cues
Denial signals 0 • info / missing-doc asks 12 • approval signals 8
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Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
No claim lines loaded
Evidence Thread
Stephanie Kendziorski
processor • Dec 18, 2025, 5:38 PM
@Jeannette B
Job 3
Do you have the serial number for the water heater? Can you tell me if this has a pilot light or if it's electronic ignition?
@Sarah C @Jeff M
Stephanie Kendziorski
processor • Dec 18, 2025, 5:40 PM
Draft 2532176
Jeannette Britton
dealer_or_external • Dec 19, 2025, 6:05 PM
I will see about getting the serial number tomorrow and find out about the lightning
Stephanie Kendziorski
processor • Dec 22, 2025, 11:17 AM
Any update on this one?
Jeannette Britton
dealer_or_external • Dec 23, 2025, 6:37 PM
@Stephanie K
I will get the pictures on Friday when I come in
Jeannette Britton
dealer_or_external • Dec 26, 2025, 6:33 PM
@Stephanie K
I uploaded additional pictures of the water heater and of the decals pealing on the each side of unit. AND I added an additional job (#5) that the pass. tire is missing the dust cap. Do I need to upload the work order adding the dust cap? The water heater is electronic ignite.
Stephanie Kendziorski
processor • Dec 29, 2025, 10:35 AM
Submitted PA 2532176
Jeff Myers
dealer_or_external • Jan 2, 2026, 10:59 AM
any updates on this one?? @Jeannette B @Brian P
Stephanie Kendziorski
processor • Jan 2, 2026, 11:23 AM
PA was submitted, it is currently waiting to be reviewed by FR.
Stephanie Kendziorski
processor • Jan 2, 2026, 11:24 AM
PA was submitted, it is currently waiting to be reviewed by FR (waiting for vendor response)
Brian Parrott
dealer_or_external • Jan 2, 2026, 2:56 PM
We doubled checked the water heater as the unit just sold. If the flow is controlled the water heater functions normally. There is no issue with the water heater. We still have to replace the decals. @Stephanie K
Stephanie Kendziorski
processor • Jan 2, 2026, 3:56 PM
The decals are approved for 1.0 hour.
Brian Parrott
dealer_or_external • Jan 2, 2026, 5:46 PM
Thank you
Stephanie Kendziorski
processor • Jan 5, 2026, 4:54 PM
@Jeannette B Decals approved 1.0
Gas valve approved 1.0 - field scrap old part
Jeannette Britton
dealer_or_external • Feb 5, 2026, 10:50 AM
@Stephanie K We received a total of 6 decals to be removed and replaced but was only approved for 1 hours to do all of them. Can we get additional time, please
Stephanie Kendziorski
processor • Feb 5, 2026, 1:35 PM
How much additional time do you need?
Jeannette Britton
dealer_or_external • Feb 5, 2026, 1:46 PM
@Stephanie K At least 4, if possible. Usually we get an hour to remove and replace big decal (each decal)
Stephanie Kendziorski
processor • Feb 5, 2026, 1:48 PM
Ok, let me see what i can do!
Jeannette Britton
dealer_or_external • Feb 5, 2026, 1:59 PM
@Stephanie K Thank you. and FYI this job was transferred to WO#72579-1
Stephanie Kendziorski
processor • Feb 5, 2026, 2:04 PM
Ok. If you want, I can split the PA and get the valve and dust cap submitted for payment. Just need a final copy of 72579.
Stephanie Kendziorski
processor • Feb 6, 2026, 10:20 AM
Tony did not return my phone call from 2/5 about getting an increase to the labor for job 2. Added a new line on the claim with the additional labor.
Stephanie Kendziorski
processor • Feb 10, 2026, 10:20 AM
@Jeannette B Decals authorized for an additional 5.0 hours.
Sarah Caffrey
dealer_or_external • Feb 10, 2026, 11:24 AM
@Stephanie K @Jeannette B @Jeff M
I corrected this WO and uploaded the finalized copy.
I split claim#2532176 and submitted for payment.
The split claim # is 2575644 for the decals which is on WO 72579-1. I also added a comment to this WO referencing the new claim #
Just wanted to keep everyone in the loop
Stephanie Kendziorski
processor • Feb 10, 2026, 12:17 PM
Hey Sarah and Jeannette,
I see the claim that was submitted for payment for the valve and the dust cap got kicked back. FR wants to know if Suburban sent over the valve? You guys were authorized to replace the gas valve on job 3 - but the final copy of the work order has totally different notes and the part was not claimed.
No parts were claimed for the dust cap on line 5 either.
Do you not need any parts claimed for this work order?
(I know the decals will go on the transferred work order)
Stephanie Kendziorski
processor • Feb 10, 2026, 12:28 PM
Going through all the notes on this one in DB, it does look like job 3 ended up being a NPF, Brian had left a note back in January about it. If that is the case, I am not sure FR will pay the 1.0 hour you were authorized, since that was for replacement of the valve. I can see if they would pay some of it for diag and rechecking it.
For the dust cap - I can just use shop supplies at 5% of approved labor - which would be $.48 cents if you want.
Sarah Caffrey
dealer_or_external • Feb 10, 2026, 12:31 PM
Lets see if they will approve any diag time for job 3. If not, I will adjust the WO again if I haven't done EOM for January.
Sounds good on the dust cap.
Jeannette Britton
dealer_or_external • Feb 17, 2026, 6:33 PM
@Stephanie K I was supposed to put this as 72579-1F. If I need to resubmit it as a final I can. I will wait to submit for payment until I hear from you
Stephanie Kendziorski
processor • Feb 17, 2026, 7:12 PM
It's fine the way it is. 😃
Stephanie Kendziorski
processor • Feb 18, 2026, 9:09 AM
Claim 2532176 paid $199.98 check 3110080 2/17/2026
Stephanie Kendziorski
processor • Feb 23, 2026, 9:18 AM
@Jeannette B Here it is. I went ahead and submitted it for payment last week. This copy was fine even though the "F" was missing from the filename.
Stephanie Kendziorski
processor • Feb 25, 2026, 10:45 AM
Claim 2575644 paid $1244.91 check 3113627 2/24/2026
Claim Files
Paid claim 2575644.pdf
pdf • Feb 25, 2026, 10:45 AM • 27,555 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Primetime/72579/Paid claim 2575644.pdf
Paid claim 2532176.pdf
pdf • Feb 18, 2026, 9:09 AM • 25,730 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Primetime/72579/Paid claim 2532176.pdf
Invoice.pdf
main-pdf • Feb 18, 2026, 9:01 AM • 60,876 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Primetime/72579/Invoice.pdf
72579-1.pdf
main-pdf • Feb 17, 2026, 6:31 PM • 325,931 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Primetime/72579/72579-1.pdf
Decal invoice.pdf
pdf • Feb 10, 2026, 12:10 PM • 60,876 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Primetime/72579/Decal invoice.pdf
72579F.pdf
main-pdf • Feb 10, 2026, 11:21 AM • 327,597 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Primetime/72579/72579F.pdf
Approval.pdf
main-pdf • Feb 10, 2026, 10:20 AM • 26,087 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Primetime/72579/Approval.pdf
72579.pdf
main-pdf • Dec 18, 2025, 3:24 PM • 324,007 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Primetime/72579/72579.pdf