Claim explorer / evidence thread
Claim 72578
MYRV 12024 • Stephanie • Paid • prime-time
risk 0.70
deadline Overdue / escalation ready
images 48
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$1,375.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
51
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 24, 2026, 3:05 PM.
Indexed evidence
28 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
58 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=48; damage=0; unit=0; parts=0; doc=24; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2026 Prime Time • VIN 5ZT2AVEC3TG815373
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/Primetime/72578/Paid claim.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 24, 2026, 3:05 PM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
14 indexed side comments on this claim.
Latest visible thread signal
Apr 28, 2026, 10:41 AM • processor • Paid $523.28 check 3147501 4/28/2026
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 0 • info / missing-doc asks 4 • approval signals 6
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
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document-photo
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Claim Lines
complaint
PRE-PDI NEW TT - 3.0
partial-match • confidence 0.63
complaint
PRE-PDI NEW TT - 3.0
unreviewed • confidence 0.00
complaint
PRE-PDI NEW TT - 3.0
unreviewed • confidence 0.00
complaint
PRE-PDI NEW TT - 3.0
unreviewed • confidence 0.00
complaint
PRE-PDI NEW TT - 3.0
unreviewed • confidence 0.00
cause
Pre
partial-match • confidence 0.63
cause
Pre
unreviewed • confidence 0.00
cause
Pre
unreviewed • confidence 0.00
cause
Pre
unreviewed • confidence 0.00
cause
Pre
unreviewed • confidence 0.00
correction
Completed Labor Job # Description Total PDI1 PDI TRAVEL TRAILER N/C Parts *1000* Part # Description Qty Price Total 1000 L.P. GAS 5.00 N/C N/C Other Services Code Description Qty Price Total SS SHOP SUPPLIES 1.00 N/C N/C Subtotal for Job #PDI1: 0.00 Job #WIN-STD - Internal
partial-match • confidence 0.67
correction
Completed Labor Job # Description Total PDI1 PDI TRAVEL TRAILER N/C Parts *1000* Part # Description Qty Price Total 1000 L.P. GAS 5.00 N/C N/C Other Services Code Description Qty Price Total SS SHOP SUPPLIES 1.00 N/C N/C Subtotal for Job #PDI1: 0.00 Job #WIN-STD - Internal
unreviewed • confidence 0.00
correction
Completed Labor Job # Description Total PDI1 PDI TRAVEL TRAILER N/C Parts *1000* Part # Description Qty Price Total 1000 L.P. GAS 5.00 N/C N/C Other Services Code Description Qty Price Total SS SHOP SUPPLIES 1.00 N/C N/C Subtotal for Job #PDI1: 0.00 Job #WIN-STD - Internal
unreviewed • confidence 0.00
correction
Completed Labor Job # Description Total PDI1 PDI TRAVEL TRAILER N/C Parts *1000* Part # Description Qty Price Total 1000 L.P. GAS 5.00 N/C N/C Other Services Code Description Qty Price Total SS SHOP SUPPLIES 1.00 N/C N/C Subtotal for Job #PDI1: 0.00 Job #WIN-STD - Internal
unreviewed • confidence 0.00
correction
Completed Labor Job # Description Total PDI1 PDI TRAVEL TRAILER N/C Parts *1000* Part # Description Qty Price Total 1000 L.P. GAS 5.00 N/C N/C Other Services Code Description Qty Price Total SS SHOP SUPPLIES 1.00 N/C N/C Subtotal for Job #PDI1: 0.00 Job #WIN-STD - Internal
unreviewed • confidence 0.00
complaint
WINTERIZE STANDARD
partial-match • confidence 0.63
complaint
WINTERIZE STANDARD
unreviewed • confidence 0.00
complaint
WINTERIZE STANDARD
unreviewed • confidence 0.00
complaint
WINTERIZE STANDARD
unreviewed • confidence 0.00
complaint
WINTERIZE STANDARD
unreviewed • confidence 0.00
cause
Winterize
partial-match • confidence 0.63
cause
Winterize
unreviewed • confidence 0.00
cause
Winterize
unreviewed • confidence 0.00
cause
Winterize
unreviewed • confidence 0.00
cause
Winterize
unreviewed • confidence 0.00
correction
Completed Labor Job # Description Total WIN-STD WINTERIZE RV - BASIC N/C Parts Part # Description Qty Price Total 21622 ANTIFREEZE 2.00 N/C N/C
partial-match • confidence 0.67
correction
Completed Labor Job # Description Total WIN-STD WINTERIZE RV - BASIC N/C Parts Part # Description Qty Price Total 21622 ANTIFREEZE 2.00 N/C N/C
unreviewed • confidence 0.00
correction
Completed Labor Job # Description Total WIN-STD WINTERIZE RV - BASIC N/C Parts Part # Description Qty Price Total 21622 ANTIFREEZE 2.00 N/C N/C
unreviewed • confidence 0.00
correction
Completed Labor Job # Description Total WIN-STD WINTERIZE RV - BASIC N/C Parts Part # Description Qty Price Total 21622 ANTIFREEZE 2.00 N/C N/C
unreviewed • confidence 0.00
correction
Completed Labor Job # Description Total WIN-STD WINTERIZE RV - BASIC N/C Parts Part # Description Qty Price Total 21622 ANTIFREEZE 2.00 N/C N/C
unreviewed • confidence 0.00
complaint
Right and left rear decals bubbling
partial-match • confidence 0.63
complaint
Right and left rear decals bubbling
unreviewed • confidence 0.00
complaint
Right and left rear decals bubbling
unreviewed • confidence 0.00
complaint
Right and left rear decals bubbling
unreviewed • confidence 0.00
complaint
Right and left rear decals bubbling
unreviewed • confidence 0.00
cause
Adhesion failure
partial-match • confidence 0.63
cause
Adhesion failure
unreviewed • confidence 0.00
cause
Adhesion failure
unreviewed • confidence 0.00
cause
Adhesion failure
unreviewed • confidence 0.00
cause
Adhesion failure
unreviewed • confidence 0.00
correction
Replace rear black decals. 2.0 hrs Labor Job # Description Total 2 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #2: 0.00 *72578* Job #3 - Warranty
partial-match • confidence 0.63
correction
Replace rear black decals. 2.0 hrs Labor Job # Description Total 2 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #2: 0.00 *72578* Job #3 - Warranty
unreviewed • confidence 0.00
correction
Replace rear black decals. 2.0 hrs Labor Job # Description Total 2 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #2: 0.00 *72578* Job #3 - Warranty
unreviewed • confidence 0.00
correction
Replace rear black decals. 2.0 hrs Labor Job # Description Total 2 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #2: 0.00 *72578* Job #3 - Warranty
unreviewed • confidence 0.00
correction
Replace rear black decals. 2.0 hrs Labor Job # Description Total 2 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #2: 0.00 *72578* Job #3 - Warranty
unreviewed • confidence 0.00
complaint
Emergency exit window lever tab broken
partial-match • confidence 0.73
complaint
Emergency exit window lever tab broken
unreviewed • confidence 0.00
complaint
Emergency exit window lever tab broken
unreviewed • confidence 0.00
complaint
Emergency exit window lever tab broken
unreviewed • confidence 0.00
complaint
Emergency exit window lever tab broken
unreviewed • confidence 0.00
cause
Order lever and replace. .3 needed Labor Job # Description Total 3 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #3: 0.00 Job #4 - Warranty WARRANTY Labor Job # Description Total 4 MISC LABOUR CODE (INTERNAL) N/C INC., MYERS "RV" CENTER, Customer #: 1000 Subtotal for Job #4: 0.00 Job #5 - Warranty WARRANTY Labor Job # Description Total 5 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #5: 0.00 Job #6 - Warranty *1000* WARRANTY Labor Job # Description Total 6 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #6: 0.00 Job #7 - Warranty WARRANTY Labor Job # Description Total 7 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #7: 0.00 Job #8 - Warranty WARRANTY
partial-match • confidence 0.63
cause
Order lever and replace. .3 needed Labor Job # Description Total 3 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #3: 0.00 Job #4 - Warranty WARRANTY Labor Job # Description Total 4 MISC LABOUR CODE (INTERNAL) N/C INC., MYERS "RV" CENTER, Customer #: 1000 Subtotal for Job #4: 0.00 Job #5 - Warranty WARRANTY Labor Job # Description Total 5 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #5: 0.00 Job #6 - Warranty *1000* WARRANTY Labor Job # Description Total 6 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #6: 0.00 Job #7 - Warranty WARRANTY Labor Job # Description Total 7 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #7: 0.00 Job #8 - Warranty WARRANTY
unreviewed • confidence 0.00
cause
Order lever and replace. .3 needed Labor Job # Description Total 3 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #3: 0.00 Job #4 - Warranty WARRANTY Labor Job # Description Total 4 MISC LABOUR CODE (INTERNAL) N/C INC., MYERS "RV" CENTER, Customer #: 1000 Subtotal for Job #4: 0.00 Job #5 - Warranty WARRANTY Labor Job # Description Total 5 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #5: 0.00 Job #6 - Warranty *1000* WARRANTY Labor Job # Description Total 6 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #6: 0.00 Job #7 - Warranty WARRANTY Labor Job # Description Total 7 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #7: 0.00 Job #8 - Warranty WARRANTY
unreviewed • confidence 0.00
cause
Order lever and replace. .3 needed Labor Job # Description Total 3 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #3: 0.00 Job #4 - Warranty WARRANTY Labor Job # Description Total 4 MISC LABOUR CODE (INTERNAL) N/C INC., MYERS "RV" CENTER, Customer #: 1000 Subtotal for Job #4: 0.00 Job #5 - Warranty WARRANTY Labor Job # Description Total 5 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #5: 0.00 Job #6 - Warranty *1000* WARRANTY Labor Job # Description Total 6 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #6: 0.00 Job #7 - Warranty WARRANTY Labor Job # Description Total 7 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #7: 0.00 Job #8 - Warranty WARRANTY
unreviewed • confidence 0.00
cause
Order lever and replace. .3 needed Labor Job # Description Total 3 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #3: 0.00 Job #4 - Warranty WARRANTY Labor Job # Description Total 4 MISC LABOUR CODE (INTERNAL) N/C INC., MYERS "RV" CENTER, Customer #: 1000 Subtotal for Job #4: 0.00 Job #5 - Warranty WARRANTY Labor Job # Description Total 5 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #5: 0.00 Job #6 - Warranty *1000* WARRANTY Labor Job # Description Total 6 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #6: 0.00 Job #7 - Warranty WARRANTY Labor Job # Description Total 7 MISC LABOUR CODE (INTERNAL) N/C Subtotal for Job #7: 0.00 Job #8 - Warranty WARRANTY
unreviewed • confidence 0.00
Evidence Thread
Sarah Caffrey
dealer_or_external • Jan 22, 2026, 5:00 PM
@Jeannette B
Stephanie Kendziorski
processor • Jan 23, 2026, 10:27 AM
Submitted PA 2559988 for lines 2 & 3 only
Jeannette Britton
dealer_or_external • Jan 31, 2026, 4:51 PM
@Stephanie K Have the items been approved to order? What labor was approved
Stephanie Kendziorski
processor • Feb 2, 2026, 8:57 AM
Yes, sorry. I don't know how I missed posting the times.
Job 2 is approved 2.0
Job 3 is approved .2
Jeannette Britton
dealer_or_external • Feb 2, 2026, 1:02 PM
@Stephanie K Were the decals approved to be ordered or does the tech need to pop and try smoothing them?
Stephanie Kendziorski
processor • Feb 2, 2026, 1:19 PM
Job 2 was approved for replacement of the decals on both sides.
Stephanie Kendziorski
processor • Apr 8, 2026, 11:01 AM
@Jeannette B Hey! Just wanted to check and see the status of this one. It's dated back in October. We got approval for it back in January, so just wondering if things are moving along with this one.
@Jeff M @Sarah C
Stephanie Kendziorski
processor • Apr 20, 2026, 9:29 AM
@Jeannette B I need an invoice for part F100731344. I can find two under this VIN, but not for that decal or freight charge. Thank you. @Rhianna S
Stephanie Kendziorski
processor • Apr 20, 2026, 9:31 AM
This unit also has an open recall, 26V221
@Jeannette B
Stephanie Kendziorski
processor • Apr 21, 2026, 9:35 AM
Submitted for payment
Jeannette Britton
dealer_or_external • Apr 21, 2026, 4:28 PM
@Stephanie K This unit has sold. I have already reached out to the customer. I have open WO #73215 for the recall - Once the customer calls I will upload
Jeannette Britton
dealer_or_external • Apr 25, 2026, 10:52 AM
@Rhianna S Good morning. Will you please provide this to Stephanie
Stephanie Kendziorski
processor • Apr 25, 2026, 1:01 PM
She got it for me. Thanks!
Stephanie Kendziorski
processor • Apr 28, 2026, 10:41 AM
Paid $523.28 check 3147501 4/28/2026
Claim Files
Paid claim.pdf
pdf • Apr 28, 2026, 10:40 AM • 23,910 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/Primetime/72578/Paid claim.pdf
F100731344.pdf
main-pdf • Apr 20, 2026, 9:56 AM • 60,427 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/Primetime/72578/F100731344.pdf
F100731344.pdf
main-pdf • Apr 20, 2026, 9:56 AM • 60,427 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/72578/F100731344.pdf
F100731344.pdf
main-pdf • Apr 20, 2026, 9:56 AM • 60,427 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/72578/F100731344.pdf
F100731344.pdf
main-pdf • Apr 20, 2026, 9:56 AM • 60,427 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.2- Claims Returned iCS- MYRV/Prime Time/72578/F100731344.pdf
Invoice job 2.pdf
pdf • Apr 20, 2026, 9:27 AM • 60,059 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/Primetime/72578/Invoice job 2.pdf
Invoice job 2.pdf
pdf • Apr 20, 2026, 9:27 AM • 60,059 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/72578/Invoice job 2.pdf
Invoice job 2.pdf
pdf • Apr 20, 2026, 9:27 AM • 60,059 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/72578/Invoice job 2.pdf
Invoice job 2.pdf
pdf • Apr 20, 2026, 9:27 AM • 60,059 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.2- Claims Returned iCS- MYRV/Prime Time/72578/Invoice job 2.pdf
Invoice job 2.pdf
pdf • Apr 20, 2026, 9:27 AM • 60,059 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/Prime Time/72578_1/Invoice job 2.pdf
Invoice job 2.pdf
pdf • Apr 20, 2026, 9:27 AM • 60,059 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/Prime Time/72578/Invoice job 2.pdf
Invoice job 3.pdf
pdf • Apr 20, 2026, 9:27 AM • 60,472 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/Primetime/72578/Invoice job 3.pdf
Invoice job 3.pdf
pdf • Apr 20, 2026, 9:27 AM • 60,472 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/72578/Invoice job 3.pdf
Invoice job 3.pdf
pdf • Apr 20, 2026, 9:27 AM • 60,472 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/72578/Invoice job 3.pdf
Invoice job 3.pdf
pdf • Apr 20, 2026, 9:27 AM • 60,472 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.2- Claims Returned iCS- MYRV/Prime Time/72578/Invoice job 3.pdf
Invoice job 3.pdf
pdf • Apr 20, 2026, 9:27 AM • 60,472 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/Prime Time/72578_1/Invoice job 3.pdf
Invoice job 3.pdf
pdf • Apr 20, 2026, 9:27 AM • 60,472 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/Prime Time/72578/Invoice job 3.pdf
72578F.pdf
main-pdf • Apr 17, 2026, 5:27 PM • 423,196 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/Primetime/72578/72578F.pdf
72578F.pdf
main-pdf • Apr 17, 2026, 5:27 PM • 423,196 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/72578/72578F.pdf
72578F.pdf
main-pdf • Apr 17, 2026, 5:27 PM • 423,196 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/72578/72578F.pdf
72578F.pdf
main-pdf • Apr 17, 2026, 5:27 PM • 423,196 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.2- Claims Returned iCS- MYRV/Prime Time/72578/72578F.pdf
72578F.pdf
main-pdf • Apr 17, 2026, 5:27 PM • 423,196 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/Prime Time/72578/72578F.pdf
72578.pdf
main-pdf • Jan 22, 2026, 4:59 PM • 326,904 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/Primetime/72578/72578.pdf
72578.pdf
main-pdf • Jan 22, 2026, 4:59 PM • 326,904 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/72578/72578.pdf
72578.pdf
main-pdf • Jan 22, 2026, 4:59 PM • 326,904 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/72578/72578.pdf
72578.pdf
main-pdf • Jan 22, 2026, 4:59 PM • 326,904 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.2- Claims Returned iCS- MYRV/Prime Time/72578/72578.pdf
72578.pdf
main-pdf • Jan 22, 2026, 4:59 PM • 326,904 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/Prime Time/72578_1/72578.pdf
72578.pdf
main-pdf • Jan 22, 2026, 4:59 PM • 326,904 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/Prime Time/72578/72578.pdf