Claim explorer / evidence thread
Claim 72489
MYRV 12024 • Stephanie • Paid • prime-time
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 2
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
Completed stage
118d elapsed • 0d remaining
Escalation Eligible
Completed stage
118d elapsed • 0d remaining
Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$500.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
2
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
17
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:36 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
6 docs / 10 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/PrimeTime/72489/Paid claim.pdf
Timeline
First seen May 7, 2026, 5:36 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
19 indexed side comments on this claim.
Latest visible thread signal
Mar 18, 2026, 10:51 AM • processor • Claim 2534906 paid $256.13 check 3124168 3/17/2026
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 0 • info / missing-doc asks 12 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
Claim Lines
complaint
TOUCH SCREEN SEPARATING AND HARD TO OPERATE
needs-review • confidence 0.29
cause
Component failure
partial-match • confidence 0.39
correction
Glass from touchscreen was separating from base. Need to order controller to replace. After installation of controller. It will be necessary to synchronize all inputs and outputs. Had to call LCI case number is uploaded. After synchronization tested operation of system. System functions are designed. 03-06--UNABLE TO DETERMINE FAILURE OR ISSUE WITH UNITS ON LOT. PUT PART IN STOCK FOR FUTURE REPAIR *1000*
partial-match • confidence 0.40
complaint
TWO SHADES INOPERATIVE
needs-review • confidence 0.29
cause
Component failure
partial-match • confidence 0.44
correction
Attempted to apply tension but shade did not keep tension. Need to replace both REMOVED AND REPLACED SHADES
partial-match • confidence 0.44
Evidence Thread
Sarah Caffrey
dealer_or_external • Dec 15, 2025, 8:37 PM
@Stephanie K @Brian P
Brian's sticky note reads: 12422
Brian's sticky note reads: 50+24
Chris Balderrama
processor • Dec 15, 2025, 8:41 PM
Sarah Caffrey LOVE seeing these come through!
Jeff Myers John Myers Heidi Huntley Tricia Hallbeck
Sarah Caffrey
dealer_or_external • Dec 15, 2025, 9:09 PM
I just finished the last one in my pile! Sleep well and see you guys tomorrow.
Chris Balderrama
processor • Dec 15, 2025, 9:25 PM
WOW! Way yo plow through them! Get some well deserved rest.
Stephanie Kendziorski
processor • Dec 18, 2025, 2:45 PM
@Brian P Job 2 - which two shades are they (bedroom, dining, kitchen, etc.)? I see the pictures of the shades down, but I can't tell where they were located. Also, there should be two of those little white stickers on the rail, one for each. I only have a picture of one of them.
@Jeff M
Line 1 is approved for .2 - See vendor notes - Vendor states: "Case Number: 6302122 VIN: SG705761 Hello Chase Biddle, Thank you for contacting Lippert Customer Care Center. We have reviewed your request with the information provided and Lippert will Authorize warranty replacement of OCTP 3.0 PN-2022004534, .2 hours labor, pending part return and testing.
Brian Parrott
dealer_or_external • Dec 18, 2025, 2:59 PM
The big shade is behind the tv and the other is a window inside the slide
Stephanie Kendziorski
processor • Dec 23, 2025, 11:54 AM
Submitted PA 2534906 for line 2
Stephanie Kendziorski
processor • Dec 23, 2025, 2:19 PM
@Brian P JOb 2 approved .4 for two shades, approval attached.
Jeff Myers
dealer_or_external • Jan 2, 2026, 1:33 PM
Submitted PA 2534906 for line 2
Jeff Myers
dealer_or_external • Mar 6, 2026, 11:44 AM
@Brian P What is going on with this?
Brian Parrott
dealer_or_external • Mar 6, 2026, 12:54 PM
I closed the workorder and submitted job 2. The touch screen we put in stock as we can not locate the defective one on the lot. This was a RIcardo situation. I back flagged Ricardo's time for job 1.
Stephanie Kendziorski
processor • Mar 6, 2026, 1:02 PM
@Brian P I can't locate an invoice in the FR portal for part F100274582 on this VIN. Can you or @Rhianna S send a copy over to me? Thank you. @Jeff M @Sarah C
Brian Parrott
dealer_or_external • Mar 6, 2026, 1:03 PM
It was ordered from a different unit cause it was robbed. I will get Rhi to send invoice
Brian Parrott
dealer_or_external • Mar 6, 2026, 2:09 PM
@Rhianna S
Rhianna Szczesiul
dealer_or_external • Mar 6, 2026, 2:39 PM
@Stephanie K I have uploaded the invoice for the one control into the folder.
Stephanie Kendziorski
processor • Mar 6, 2026, 2:42 PM
It was actually the other shade that I needed an invoice for, part F100274582.
Rhianna Szczesiul
dealer_or_external • Mar 6, 2026, 2:59 PM
@Stephanie K Sorry about that! I just uploaded it. That one is weird because I had it in inventory from a long time ago and so instead of ordering another one I used the one we had.
Stephanie Kendziorski
processor • Mar 9, 2026, 10:14 AM
Submitted job 2 for payment
Stephanie Kendziorski
processor • Mar 18, 2026, 10:51 AM
Claim 2534906 paid $256.13 check 3124168 3/17/2026
Claim Files
Paid claim.pdf
pdf • Mar 18, 2026, 10:51 AM • 23,810 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/PrimeTime/72489/Paid claim.pdf
F100274582.pdf
main-pdf • Mar 6, 2026, 2:58 PM • 60,956 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/PrimeTime/72489/F100274582.pdf
72489.pdf
main-pdf • Mar 6, 2026, 2:38 PM • 60,713 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/PrimeTime/72489/72489.pdf
Invoice.pdf
main-pdf • Mar 6, 2026, 12:59 PM • 60,467 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/PrimeTime/72489/Invoice.pdf
72489F.pdf
main-pdf • Mar 6, 2026, 12:50 PM • 421,110 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/PrimeTime/72489/72489F.pdf
Approval.pdf
main-pdf • Dec 23, 2025, 2:18 PM • 20,552 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/PrimeTime/72489/Approval.pdf