Claim explorer / evidence thread
Claim 72478
MYRV 12024 • Stephanie • Paid • prime-time
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 22
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
22
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
20
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 24, 2026, 3:05 PM.
Indexed evidence
2 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/72478F/72478/72478/WO_72478_JOB_7_2025.12.19_10.52.43.jpg
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 24, 2026, 3:05 PM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
11 indexed side comments on this claim.
Latest visible thread signal
Jan 3, 2026, 3:06 PM • dealer_or_external • @Stephanie K
Thank you. Finalized this WO and submitted for payment. Parts that were used were out of shop supplies
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 6
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
RV exterior side panel and stabilizer jack; no clear damage visible.
Human interpretation • confidence 0.88
document-photo
Lippert electronic leveling panel displays “ZERO POINT Please Wait...”.
Human interpretation • confidence 0.90
document-photo
Close-up of textured underside panel and bracket; no clear defect or claim identity visible.
Human interpretation • confidence 0.34
document-photo
Lippert electronic leveling control panel shown powered on; adjacent wiring is visible.
Human interpretation • confidence 0.90
document-photo
Close-up of RV screen-door latch assembly; no clear damage visible.
Human interpretation • confidence 0.88
document-photo
Lippert electronic leveling control and adjacent battery wiring shown; a black cable terminal appears disconnected.
Human interpretation • confidence 0.82
document-photo
Drawer slide shows a detached black plastic stop/retainer at the rail end.
Human interpretation • confidence 0.87
document-photo
Close-up of a door latch strike plate with visible wear and deformation.
Human interpretation • confidence 0.86
document-photo
RV entry screen door and adjacent exterior panel shown; no clear damage visible.
Human interpretation • confidence 0.84
document-photo
Damaged/misaligned white cabinet trim above television.
Human interpretation • confidence 0.84
document-photo
RV kitchen showing Furrion range beside white countertop and cabinet drawers; no clear defect visible.
Human interpretation • confidence 0.72
document-photo
Overhead cabinet/shelf front edge is chipped and delaminated, exposing substrate.
Human interpretation • confidence 0.90
document-photo
Photo shows an installed metal drawer slide inside a cabinet.
Human interpretation • confidence 0.78
document-photo
Close-up of RV entry door latch and jamb; scuffing is visible beside the latch area.
Human interpretation • confidence 0.78
document-photo
White cabinet drawer is extended; drawer side shows dark scuffing or scratches.
Human interpretation • confidence 0.68
document-photo
Close-up of a cabinet/drawer handle and metal retaining clip; no clear damage visible.
Human interpretation • confidence 0.62
document-photo
Entry-door hinge area and unit identification label are visible.
Human interpretation • confidence 0.90
document-photo
Close-up of a cabinet/door hinge roller assembly; no clear damage visible.
Human interpretation • confidence 0.63
document-photo
Close-up of a drawer slide with visible deformation at the front end.
Human interpretation • confidence 0.86
document-photo
Close-up shows a scuffed metal latch/striker bracket on a black frame.
Human interpretation • confidence 0.90
document-photo
Photo shows a white cabinet/drawer with black pull handle above tiled flooring.
Human interpretation • confidence 0.58
supporting-image
Exterior view of a Crusader fifth-wheel with slide-out extended; no clear damage visible.
Human interpretation • confidence 0.78
supporting-image
Exterior view of a Crusader travel trailer; no clear damage is visible.
Human interpretation • confidence 0.88
supporting-image
Exterior side view of a Crusader fifth-wheel RV; no clear damage visible.
Human interpretation • confidence 0.82
Claim Lines
complaint
Several fasteners loose/ missing around exterior of coach on trim and j-wrap
needs-review • confidence 0.12
cause
Missing. Loose fasteners
needs-review • confidence 0.00
correction
Resecured and installed new fasteners. Requesting .3
needs-review • confidence 0.05
complaint
Leveling system out of calibration on auto level
partial-match • confidence 0.43
cause
Out of calibration
needs-review • confidence 0.14
correction
Set zero. Tested. Completed Requesting .3
needs-review • confidence 0.14
complaint
Top drawer next to stove getting stuck
needs-review • confidence 0.15
cause
Retainer clip detached. Binding. Page 1 of 3 © 2025 Integrated Dealer Systems *72478* Promised Date: 23 DEC 25 W/O: 72478
needs-review • confidence 0.19
correction
Performed adjustments and reinstalled retainer tab. Tested. Completed Requesting .3
needs-review • confidence 0.14
complaint
Bottom drawer next to stove getting stuck
needs-review • confidence 0.15
cause
Latch misalignment *72478*
needs-review • confidence 0.14
correction
Realigned and tested. Completed Requesting .2
needs-review • confidence 0.00
complaint
Cabinet above tv has misaligned wood frame
needs-review • confidence 0.29
cause
Fasteners detached
needs-review • confidence 0.05
correction
Resecured with new fasteners. Completed. Requesting .2
needs-review • confidence 0.00
complaint
Entry door and screen door sticking causing hard open/close procedure
partial-match • confidence 0.37
cause
Frame catch hitting door
needs-review • confidence 0.25
correction
Performed adjustments and tested. Completed Requesting.3 *1000*
needs-review • confidence 0.00
complaint
PRE-PDI NEW TT - 3.0
needs-review • confidence 0.00
cause
Pre
needs-review • confidence 0.00
correction
Completed. See added jobs
needs-review • confidence 0.00
complaint
WINTERIZE STANDARD
needs-review • confidence 0.00
cause
Winterize
needs-review • confidence 0.00
correction
Completed
needs-review • confidence 0.00
Evidence Thread
Sarah Caffrey
dealer_or_external • Dec 16, 2025, 10:20 PM
@Stephanie K @Jeannette B
Stephanie Kendziorski
processor • Dec 18, 2025, 12:58 PM
No warranty jobs on this work order. I suspect 2-7 are the jobs you need put in. Please send complete 3 C's, requested labor times and pictures for all lines.
@Jeff M
Jeannette Britton
dealer_or_external • Dec 18, 2025, 1:14 PM
I have changed jobs 2 -7 as warranty and sent it back to tech for 3 'C'
Stephanie Kendziorski
processor • Dec 19, 2025, 12:17 AM
Dont forget to tag me with the @ if you start a new thread. :)
Stephanie Kendziorski
processor • Dec 23, 2025, 3:52 PM
Any update from the tech on the 3 C's?
Jeannette Britton
dealer_or_external • Dec 23, 2025, 4:07 PM
I just uploaded the work order again with the 3 "C'
Stephanie Kendziorski
processor • Dec 23, 2025, 5:34 PM
Submitted PA 2535423
Stephanie Kendziorski
processor • Dec 26, 2025, 12:21 PM
@Jeannette B Job 2 approved .3
Job 3 approved .2
Job 4 approved .2
Job 5 approved .2
Job 6 approved .2
Job 7 approved .3
Jeannette Britton
dealer_or_external • Dec 26, 2025, 12:43 PM
@Stephanie K
Tech has on Job 2 - new fasteners were used, 4 - retainer tabs, and 6 fasteners were again used. I will need to get with him on Tuesday if that was from shop supplies or from our parts department
Jeff Myers
dealer_or_external • Jan 2, 2026, 10:52 AM
@Brian P @Jeannette B
Ready to get back in the shop for repairs??
Jeannette Britton
dealer_or_external • Jan 3, 2026, 3:06 PM
@Stephanie K
Thank you. Finalized this WO and submitted for payment. Parts that were used were out of shop supplies
Claim Files
72478.pdf
main-pdf • Dec 23, 2025, 4:09 PM • 326,190 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/72478F/72478/72478/72478.pdf
72478.pdf
main-pdf • Dec 16, 2025, 10:20 PM • 322,340 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/72478F/72478/72478.pdf