Claim explorer / evidence thread
Claim 72442
MYRV 12024 • Stephanie • Paid • open-range
risk 0.00
deadline Overdue / escalation ready
images 0
matched 2
review 31
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$2,625.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
31
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
27
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72442/Paid claim.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
11 indexed side comments on this claim.
Latest visible thread signal
Feb 10, 2026, 9:26 AM • processor • Claim J01459527 paid $30.48 check 457045 - job 7
Claim J01459531 paid $267.97 check 457045 - job 9
Claim J01485954 paid $536.85 check 457045 - jobs 2, 3, 6
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 1 • info / missing-doc asks 2 • approval signals 7
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Interior emergency-exit window with closed pleated blind/cover shown.
Human interpretation • confidence 0.62
document-photo
Black pleated window blind appears bent and uneven near the right side.
Human interpretation • confidence 0.86
document-photo
Photo shows an interior window with a black valance or shade fabric; no clear defect visible.
Human interpretation • confidence 0.66
document-photo
RV interior window blind and electrical outlets shown; no clear defect visible.
Human interpretation • confidence 0.62
document-photo
Open drawer contains household trash bags, used foil, and aluminum foil boxes.
Human interpretation • confidence 0.90
document-photo
Interior wall covering beside upholstered bench shows a small tear or gouge.
Human interpretation • confidence 0.73
document-photo
Detached black-and-gray metal latch/retainer assembly shown; no readable identifiers.
Human interpretation • confidence 0.68
document-photo
Open kitchen drawer contains trash bags, foil, and aluminum foil boxes; no damage shown.
Human interpretation • confidence 0.82
document-photo
Interior RV sliding window shown; no clear damage visible.
Human interpretation • confidence 0.77
document-photo
RV kitchen sink area with black gooseneck faucet, window shade, cabinetry, and microwave.
Human interpretation • confidence 0.86
document-photo
Two small dark marks are visible on the patterned interior wall beside upholstered seating.
Human interpretation • confidence 0.78
document-photo
Interior kitchen window, countertop and sink shown; no clear defect is visible.
Human interpretation • confidence 0.62
document-photo
RV kitchen sink area with black faucet, window blind, and countertop; no clear defect shown.
Human interpretation • confidence 0.42
document-photo
Light fixture is hanging loose by exposed wires beneath an appliance.
Human interpretation • confidence 0.86
document-photo
Interior RV photo shows a removed black window-side component with exposed wiring.
Human interpretation • confidence 0.72
document-photo
Open drawer with mixed bagged items; no clear damage or claim-specific part shown.
Human interpretation • confidence 0.38
document-photo
Interior black louvered vent/grille shown with a loose wire hanging at the lower right.
Human interpretation • confidence 0.87
document-photo
Range hood underside shows a loose white component below the light/control panel.
Human interpretation • confidence 0.62
document-photo
Scuffing and scratches visible on a black interior door/panel beside drawer cabinetry.
Human interpretation • confidence 0.82
document-photo
Drawer binds halfway, requires extra force, and does not return smoothly when pushed in.
Human interpretation • confidence 0.96
document-photo
Black door edge near hardware shows chipped/rough damage; handwritten tag is partly unreadable.
Human interpretation • confidence 0.72
document-photo
Interior shower wall and curtain; no clear damage visible.
Human interpretation • confidence 0.74
document-photo
Oven control panel is powered on and displays 350°F; no visible damage is apparent.
Human interpretation • confidence 0.88
document-photo
Interior emergency-exit window/door with frame, shade, and exit labels visible; no clear damage confirmed.
Human interpretation • confidence 0.62
Claim Lines
complaint
CUSTOMER STATES REFER MAKES A LOUD NOISE WHEN TURNED ON
needs-review • confidence 0.06
complaint
CUSTOMER STATES REFER MAKES A LOUD NOISE WHEN TURNED ON
needs-review • confidence 0.06
cause
Customer complaint refrigerator makes a loud noise when turned on
needs-review • confidence 0.06
cause
Customer complaint refrigerator makes a loud noise when turned on
needs-review • confidence 0.15
correction
Had the unit parked in bay 2 Plugged unit into shore power *59318* Opened the slide room Turned the refrigerator on and closed the door The refrigerator never made any kind of noise at all during the jobs done on the work order Could not replicate
needs-review • confidence 0.06
correction
Had the unit parked in bay 2 Plugged unit into shore power *59318* Opened the slide room Turned the refrigerator on and closed the door The refrigerator never made any kind of noise at all during the jobs done on the work order Could not replicate
needs-review • confidence 0.15
complaint
CUSTOMER STATES 3 BLINDS WILL NOT STAY UP (TWO IN BEDROOM AND ONE IN KITCHEN)
needs-review • confidence 0.34
complaint
CUSTOMER STATES 3 BLINDS WILL NOT STAY UP (TWO IN BEDROOM AND ONE IN KITCHEN)
needs-review • confidence 0.06
cause
Kitchen blind tension cord loose Left bedroom blind pulled away from the wall Right bedroom blind tension string loose
partial-match • confidence 0.52
cause
Kitchen blind tension cord loose Left bedroom blind pulled away from the wall Right bedroom blind tension string loose
partial-match • confidence 0.45
correction
Found the kitchen blind had a loose tension cord Adjusted the tension on the cords blind now stays up Found the left side bedroom window blind and decor cover was pulled off the wall and a screw missing Removed on screw set the decor cover and blind aside added screws to both sides supports set the blind Page 1 of 4 © 2026 Integrated Dealer Systems *72442* and window trim back in place and screwed back to the supports. Promised Date: 17 OCT 25 W/O: 72442 Then found the tension cords were loose. Adjusted the tension cords blind now stays up and is attached to the wall. Found the right side bedroom blind had loosed tension cords Adjusted the tension on the cords blinds now stay up Work completed .30HRS
matched • confidence 0.73
correction
Found the kitchen blind had a loose tension cord Adjusted the tension on the cords blind now stays up Found the left side bedroom window blind and decor cover was pulled off the wall and a screw missing Removed on screw set the decor cover and blind aside added screws to both sides supports set the blind Page 1 of 4 © 2026 Integrated Dealer Systems *72442* and window trim back in place and screwed back to the supports. Promised Date: 17 OCT 25 W/O: 72442 Then found the tension cords were loose. Adjusted the tension cords blind now stays up and is attached to the wall. Found the right side bedroom blind had loosed tension cords Adjusted the tension on the cords blinds now stay up Work completed .30HRS
partial-match • confidence 0.65
complaint
CUSTOMER STATES TRIM ON THE SHOWER SURROUND LOOSE (SINK SIDE)
partial-match • confidence 0.53
complaint
CUSTOMER STATES TRIM ON THE SHOWER SURROUND LOOSE (SINK SIDE)
needs-review • confidence 0.18
cause
Trim came loose staples pulled out
partial-match • confidence 0.48
cause
Trim came loose staples pulled out
needs-review • confidence 0.12
correction
Found the bottom half of the shower trim pulled away from the wall restapled the trim back down and puttied the new staple holes Trim secure work completed .10HRS
partial-match • confidence 0.49
correction
Found the bottom half of the shower trim pulled away from the wall restapled the trim back down and puttied the new staple holes Trim secure work completed .10HRS
needs-review • confidence 0.19
complaint
CUSTOMER STATES TWO BOTTOM KITCHEN DRAWERS ARE BINDING MONTES DE OCA, LYDIA B Customer #: 59318
needs-review • confidence 0.33
complaint
CUSTOMER STATES TWO BOTTOM KITCHEN DRAWERS ARE BINDING MONTES DE OCA, LYDIA B Customer #: 59318
needs-review • confidence 0.06
cause
Drawers sticking hard to open fully hanging up in the middle
partial-match • confidence 0.36
cause
Drawers sticking hard to open fully hanging up in the middle
needs-review • confidence 0.05
correction
Found the bottom drawer the guides were very dirty and needed to be lubricated Found the middle drawer guides were also dirty and needed to be lubricated Also found the drawer was sticking very hard about half way out Once the rails were cleaned and lubricated the drawers work correctly .20HRS
partial-match • confidence 0.48
correction
Found the bottom drawer the guides were very dirty and needed to be lubricated Found the middle drawer guides were also dirty and needed to be lubricated Also found the drawer was sticking very hard about half way out Once the rails were cleaned and lubricated the drawers work correctly .20HRS
needs-review • confidence 0.15
complaint
CUSTOMER STATES WHEN CLOSING RECLINER (TOWARD BEDSIDE) BINDS
needs-review • confidence 0.12
complaint
CUSTOMER STATES WHEN CLOSING RECLINER (TOWARD BEDSIDE) BINDS
needs-review • confidence 0.12
cause
Customer complaint the recliner close to the bed binds
needs-review • confidence 0.14
cause
Customer complaint the recliner close to the bed binds
needs-review • confidence 0.14
correction
Sat in the recliner and ran out and in 5 times in a row The recliner moved in and out smoothly Could not replicate
needs-review • confidence 0.06
correction
Sat in the recliner and ran out and in 5 times in a row The recliner moved in and out smoothly Could not replicate
needs-review • confidence 0.06
complaint
CUSTOMER STATES UNDERBELLY TAPE LOOSE Page 2 of 4 © 2026 Integrated Dealer Systems *72442* Promised Date: 17 OCT 25 W/O: 72442
partial-match • confidence 0.40
complaint
CUSTOMER STATES UNDERBELLY TAPE LOOSE Page 2 of 4 © 2026 Integrated Dealer Systems *72442* Promised Date: 17 OCT 25 W/O: 72442
needs-review • confidence 0.06
cause
Tape over a hole in the underbelly coming off
needs-review • confidence 0.25
cause
Tape over a hole in the underbelly coming off
needs-review • confidence 0.00
correction
Cut the loose tape off Foam filled the hole Work completed .30HRS
partial-match • confidence 0.36
correction
Cut the loose tape off Foam filled the hole Work completed .30HRS
needs-review • confidence 0.05
complaint
CUSTOMER STATES HOOD LIGHT INOPERATIVE
partial-match • confidence 0.41
complaint
CUSTOMER STATES HOOD LIGHT INOPERATIVE
needs-review • confidence 0.26
cause
Light has broken wire
partial-match • confidence 0.55
cause
Light has broken wire
partial-match • confidence 0.40
correction
Recommend replacement of the light Found the red wire which is soldered to the inside of the light has broken To diagnose the issue with the light the set screw had to be removed , the cover for the fan and light switch had to be removed taking 3 screws out . Then the wiring could be moved around to get to the quick disconnect. This is when the red wire was found to be broken off inside the light. The light was put back in place until the new light arrived. The new light install required the removal of the set screw unplugging the light. Plugging in the new light putting the light in place and putting the set screw back. Work completed
partial-match • confidence 0.60
correction
Recommend replacement of the light Found the red wire which is soldered to the inside of the light has broken To diagnose the issue with the light the set screw had to be removed , the cover for the fan and light switch had to be removed taking 3 screws out . Then the wiring could be moved around to get to the quick disconnect. This is when the red wire was found to be broken off inside the light. The light was put back in place until the new light arrived. The new light install required the removal of the set screw unplugging the light. Plugging in the new light putting the light in place and putting the set screw back. Work completed
partial-match • confidence 0.45
complaint
CUSTOMER STATES CHECK OVEN 1. OVEN LIGHT STAYS ON THROUGH COOKING TIME 2. FLAME FLICKERRS WHILE COOKING *59318*
partial-match • confidence 0.48
complaint
CUSTOMER STATES CHECK OVEN 1. OVEN LIGHT STAYS ON THROUGH COOKING TIME 2. FLAME FLICKERRS WHILE COOKING *59318*
needs-review • confidence 0.22
cause
Customer complaint light stays on while oven is in use Flames flicker
partial-match • confidence 0.44
cause
Customer complaint light stays on while oven is in use Flames flicker
needs-review • confidence 0.18
correction
Turned on the propane Turned the oven on the light is automatic on Lite the pilot light set the temp to 350 Oven heated up quickly to 350 and maintained this temp for 30 minutes The flame flicker was the flame coming on and off to maintain temperature There not a switch on the oven to turn the light on and off it is a built in feature The burner flame was good blue and even Oven is operating correctly
matched • confidence 0.66
correction
Turned on the propane Turned the oven on the light is automatic on Lite the pilot light set the temp to 350 Oven heated up quickly to 350 and maintained this temp for 30 minutes The flame flicker was the flame coming on and off to maintain temperature There not a switch on the oven to turn the light on and off it is a built in feature The burner flame was good blue and even Oven is operating correctly
partial-match • confidence 0.39
complaint
CUSTOMER STATES BATHROOM DOOR FELL IN TRANSIT / REINSTALLED BUT DOOR DAMAGED AND LATCH LOOSE
partial-match • confidence 0.44
complaint
CUSTOMER STATES BATHROOM DOOR FELL IN TRANSIT / REINSTALLED BUT DOOR DAMAGED AND LATCH LOOSE
partial-match • confidence 0.38
cause
Door fell off in transit Door has no bottom guide
needs-review • confidence 0.33
cause
Door fell off in transit Door has no bottom guide
needs-review • confidence 0.14
correction
Recommend full replacement of the door Door size 25 1/2 inches x 73 inches Need wall mount bottom door guide To replace the door will require the removal of the top decor trim Unlocking the roller locks and removing the door *72442* Installing bottom door guide Installing door lock on the door Installing and locking the door back to the rollers and adjusting for proper closing and opening. Reinstalling decor trim Requesting 1 hour
partial-match • confidence 0.38
correction
Recommend full replacement of the door Door size 25 1/2 inches x 73 inches Need wall mount bottom door guide To replace the door will require the removal of the top decor trim Unlocking the roller locks and removing the door *72442* Installing bottom door guide Installing door lock on the door Installing and locking the door back to the rollers and adjusting for proper closing and opening. Reinstalling decor trim Requesting 1 hour
needs-review • confidence 0.20
Evidence Thread
Sarah Caffrey
dealer_or_external • Dec 15, 2025, 9:07 PM
@Stephanie K @Brian P
I realized I uploaded the PDF without changing to "W". Uploaded correct WO & deleted incorrect WO
Stephanie Kendziorski
processor • Dec 19, 2025, 9:21 AM
Brian, please let me know your requested labor times for each line. Job 9 is the only one with anything in the comments. Thanks!
Brian Parrott
dealer_or_external • Dec 19, 2025, 3:23 PM
JOB 2: .30HRS
JOB 3: .20HRS
JOB 4: .20HRS
JOB 6: .30HRS
JOB 7: .30HRS
Stephanie Kendziorski
processor • Dec 22, 2025, 11:20 AM
Job 7 approved on J01459527-001 for .1 to replace the light, PN 2065685
Job 8 approved on J01459531-001 - .3 to repair the guide and .5 to replace the door, .8 total
Stephanie Kendziorski
processor • Dec 22, 2025, 12:14 PM
Job 7 approved on J01459527-001 for .1 to replace the light, PN 2065685
Job 9 approved on J01459531-001 - .3 to repair the guide and .5 to replace the door, .8 total
Stephanie Kendziorski
processor • Dec 22, 2025, 12:17 PM
Submitted line 2-4 and 6 for PA, J01485954
Stephanie Kendziorski
processor • Dec 22, 2025, 4:53 PM
Job 2 approved .8
Job 3 approved 1.0
Job 4 - denied - lubrication is not warrantable.
Job 6 approved 1.0
@Brian P
Stephanie Kendziorski
processor • Feb 2, 2026, 11:58 AM
Submitted for payment, 3 claims
Stephanie Kendziorski
processor • Feb 10, 2026, 9:21 AM
Claim J01459527 paid $30.48 check 457045 - job 7
Stephanie Kendziorski
processor • Feb 10, 2026, 9:23 AM
Claim J01459527 paid $30.48 check 457045 - job 7
Claim J01459531 paid $267.97 check 457045 - job 9
Stephanie Kendziorski
processor • Feb 10, 2026, 9:26 AM
Claim J01459527 paid $30.48 check 457045 - job 7
Claim J01459531 paid $267.97 check 457045 - job 9
Claim J01485954 paid $536.85 check 457045 - jobs 2, 3, 6
Claim Files
Paid claim.pdf
pdf • Feb 10, 2026, 9:25 AM • 10,182 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72442/Paid claim.pdf
Paid claim - job 9.pdf
pdf • Feb 10, 2026, 9:23 AM • 3,914 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72442/Paid claim - job 9.pdf
Paid claim - job 7.pdf
pdf • Feb 10, 2026, 9:22 AM • 3,921 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72442/Paid claim - job 7.pdf
72442F.pdf
main-pdf • Jan 30, 2026, 5:42 PM • 335,183 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72442/72442F.pdf
72442.pdf
main-pdf • Dec 15, 2025, 8:19 PM • 333,111 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Open Range/72442/72442.pdf