iClaims logo
Internal operations platform

Claim Detail

Search result → immediate full claim view.
Home
Claim explorer / evidence thread
Claim 72408
MYRV 12024 • Stephanie • Paid • prime-time
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
Pending payment match
risk 0.00 deadline Overdue / escalation ready images 0 matched 0 review 6

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
6
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

Dossier completeness

Dossier has not been generated yet. Evidence presence is not treated as complete.

US dispute readiness

Evidence packet check

Compact packet candidate
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
21
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
6 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/72408/Paid claim.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags

Comment Intelligence

Thread depth
6 indexed side comments on this claim.
Latest visible thread signal
Feb 3, 2026, 10:11 AM • processor • Claim 2521231 paid $576.31 1/29/2026 check 3102829
Role mix
Dealer 0 • OEM 0 • Processor 3
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 1
Best move
Thread shows approval language — verify payment / closeout.

Quick Actions

Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Images

Claim Lines

complaint
CUSTOMER STATES THE RED BAR ON THE DRIVERS SIDE REAR STABILIZER JACK IS DISCONNECTED
needs-review • confidence 0.27
cause
Both bars on the side of the stabilizer are bent and broken the jack is bent and side mounts for the side bars are bent *60534*
needs-review • confidence 0.22
correction
Recommend the full replacement Remove damaged jack disconnect the power Install new jack and reconnect the power Request 1.5 hours Removed bent arms Only received one arm Need 5 1/2 bolt and the other arms to complete this job One arm partially installed to hold jack in place so the unit can be moved Unbolted stabilizer jack from the frame 4 bolts on each side Disconnected the power supply Removed damaged jack Moved new jack in place Reconnected power supply used two crimp wire nuts Raised jack in placed bolted the new jack down Tested the jack working correctly
needs-review • confidence 0.27
complaint
CUSTOMER STATES EQUILIZER BAR ON PASS. SIDE IS MISSING - HAD IT DURING DELIVERY BUT WHEN THEY GOT HOME IT WAS GONE *72408*
needs-review • confidence 0.06
cause
Eq bar missing Tongue attachment damaged
needs-review • confidence 0.12
correction
Recommend replacement of the bolt on attachment for the tongue and replace eq bar see photos Eq arm received and placed in the front storage compartment Removed both saddles for the eq installed new saddles on both sides work completed
needs-review • confidence 0.15

Evidence Thread

Sarah Caffrey
dealer_or_external • Dec 18, 2025, 5:27 PM
@Stephanie K @Jeannette B @Jeff M Claim#2521231 Claim#2466096
Stephanie Kendziorski
processor • Dec 18, 2025, 6:01 PM
@Brian P Job 2 approved 1.0 to replace stabilizer (claim 2521231). The other claim Sarah mentioned is a duplicate claim.
Brian Parrott
dealer_or_external • Dec 18, 2025, 6:06 PM
Thank you
Jeff Myers
dealer_or_external • Dec 30, 2025, 12:48 PM
Has the work been completed? what is the status. WO shows parts here.
Stephanie Kendziorski
processor • Jan 29, 2026, 2:54 PM
Submitted for payment
Stephanie Kendziorski
processor • Feb 3, 2026, 10:11 AM
Claim 2521231 paid $576.31 1/29/2026 check 3102829

Claim Files

Paid claim.pdf
pdf • Feb 3, 2026, 10:10 AM • 25,931 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/72408/Paid claim.pdf
invoice 2.pdf
pdf • Jan 29, 2026, 2:50 PM • 60,565 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/72408/invoice 2.pdf
Invoice.pdf
main-pdf • Jan 29, 2026, 2:50 PM • 60,770 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/72408/Invoice.pdf
72408F.pdf
main-pdf • Jan 29, 2026, 12:16 PM • 331,047 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/72408/72408F.pdf
Approved authorization - line 2.pdf
approval-artifact • Dec 18, 2025, 5:57 PM • 23,379 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/72408/Approved authorization - line 2.pdf
72408.pdf
main-pdf • Dec 18, 2025, 5:25 PM • 326,714 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/72408/72408.pdf