Claim Detail

Not moving out in sync the rear has about 1/4 catch up both in and out The rear slide rails are badly damaged and screws have been broken off and bent See measurement sheet Slide control voltage 14.24 dev *60002*

partial-match • confidence 0.47

Replace both upper and lower slide rails on the rear Recanted slide room and sync the motors And continue diagnostic Added new photos Plugged unit into shore power Ran side out half way Removed all screws from the rail Supported the side Removed all screws from the h column Remove both front and rear schwintec rails Installed new system front and rear Set the front to 2 1/2 inches Set the rear to 2 1/2 inches Reattached all rails and h column Tested slide Slide is working within tolerance Work completed

partial-match • confidence 0.37

Front side slide seals have some adhesive on them and are flipping back and forth properly Top slide seal is folded in the middle standing straight up and on the front top corner has been torn away not over lapping the side seal

partial-match • confidence 0.60

Recommend replacing the top seal and both side seals Removed top bubble seal and wiper seal *72336* Installed ew wiper seal and bubble seal Work completed

partial-match • confidence 0.55

Checked while awning was closed from the roof and under Opened the awning and checked from the roof and under Did not find any signs of a leak BARELA JR, FRANK Customer #: 60002 Scraped an area where the putty was coming out on top near the roof edge and sealed the length of the unit with silicone Job completed .50HRS

partial-match • confidence 0.42

During the diagnostic for the water heater on electric I found as soon as the switch was turned it blew the monitor fuse Tested the 120 side which tested correctly Tested the amps at 10.34 which is correct Further testing it was found the signal wire was connected to the ground and ground was connected to the BARELA JR, FRANK Customer #: 60002 brown wire Once the wires were switched the fuse stopped blowing and the water heater began working. Allowed the electric to run until it produced hot which it did. Tested the water heater on the gas side and was working correctly Water heater repaired job complete 5.00HRS

partial-match • confidence 0.42

processor • Feb 24, 2026, 2:10 PM

Job 2 approved on J01465266-001 - 2.0 hours Job 3 approved on J01465295-001 - .5 hours Job 4 denied on J01465280-001 Job 5 approved on J01465303-001 - 1.5 Job 6 approved on J01465295-002 - .25 hours

processor • Feb 24, 2026, 2:21 PM

Job 1 approved 3.0 hours

processor • Feb 27, 2026, 3:19 PM

@Brian P For job 1 - is just the one correct? I know both were done, but I am not sure how the part comes. For job 2 - no parts billed?

processor • Feb 27, 2026, 3:20 PM

@Brian P For job 1 - is just the one part correct? I know both were done, but I am not sure how the part comes. So not sure if the quantity should be 2 or 1. For job 2 - no parts billed?

processor • Feb 27, 2026, 3:31 PM

Submitted 3, 5, and 6. Waiting for part confirmation on 1 & 2.

dealer_or_external • Feb 27, 2026, 3:58 PM

Job 1 is a complete mechanism and we used left over stock for job 2

processor • Feb 27, 2026, 6:53 PM

Ok, just wanted to check, thank you.

processor • Feb 27, 2026, 6:57 PM

Submitted 1 & 2 for payment

processor • Mar 11, 2026, 12:07 PM

Job 1 - claim J01465255-001 paid $1649.66 check 460527 3/9/2026

processor • Mar 11, 2026, 12:10 PM

Job 1 - claim J01465255-001 paid $1649.66 check 460527 3/9/2026 Job 2 - claim J01465266-001 paid $381.27 3/9/2026

processor • Mar 11, 2026, 12:12 PM

Job 1 - claim J01465255-001 paid $1649.66 check 460527 3/9/2026 Job 2 - claim J01465266-001 paid $381.27 3/9/2026 Job 3 & 6 - claim J01465295 paid $127.25 check 460527 3/9/2026

processor • Mar 11, 2026, 12:14 PM

Job 1 - claim J01465255-001 paid $1649.66 check 460527 3/9/2026 Job 2 - claim J01465266-001 paid $381.27 3/9/2026 Job 3 & 6 - claim J01465295 paid $127.25 check 460527 3/9/2026 Job 5 - claim J01465303-001 - paid $268.84 check 460527 3/9/2026

processor • Mar 11, 2026, 12:17 PM

Job 1 - claim J01465255-001 paid $1649.66 check 460527 3/9/2026 Job 2 - claim J01465266-001 paid $381.27 3/9/2026 Job 3 & 6 - claim J01465295 paid $127.25 check 460527 3/9/2026 Job 5 - claim J01465303-001 - paid $268.84 check 460527 3/9/2026 @Sarah C Just a heads up this one has 4 separate claim numbers.

processor • Mar 11, 2026, 12:37 PM

@Sarah C This one was shorted $7, the labor rate calculated at $165/hour instead of your $179. I have an email over to see how to best correct it for this claim, but wanted to let you know in case the check came before I could get it resolved.

processor • Mar 12, 2026, 10:25 AM

Sarah, they are correcting the labor shortage for the awning rail. It'll be claim J01465295-001-01 for $7.00, but it'll be a pay cycle after you get paid on the majority of the claim.

processor • Mar 17, 2026, 11:12 AM

Claim J01465295-001-01 for shorted $7.00 in labor on line 3 is paid $7 check 461560 3/16/2026

dealer_or_external • Mar 27, 2026, 2:23 PM

@Brian P can you tell me why job 5 got billed for 5 hours when it was only approved for 1.5? This is an older WO, but the extra time was given in January. Before I make the adjustment, I need more information for John. @Jeff M

dealer_or_external • Mar 27, 2026, 2:42 PM

Well, I am embarrassed. Some how when i went to close the workorder I pulled the claims and pulled an old claim: J01307544-001. It was also a water heater job for the same unit.