iClaims logo
Internal operations platform

Claim Detail

Search result → immediate full claim view.
Home
Claim explorer / evidence thread
Claim 72182
MYRV 12024 • Stephanie • Paid • rpod
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
Pending payment match
risk 0.00 deadline Overdue / escalation ready images 0 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
Completed stage
118d elapsed • 0d remaining
Escalation Eligible
Completed stage
118d elapsed • 0d remaining
Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Compact packet candidate
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
21
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 20 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/December 2025/Rpod/72182/Paid claim.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags

Comment Intelligence

Thread depth
22 indexed side comments on this claim.
Latest visible thread signal
Jan 6, 2026, 5:22 PM • processor • Paid $99.75 12/29/2025 check 3090962
Role mix
Dealer 0 • OEM 0 • Processor 12
Decision cues
Denial signals 0 • info / missing-doc asks 12 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

No claim lines loaded

Evidence Thread

Sarah Caffrey
dealer_or_external • Dec 16, 2025, 10:14 PM
@Stephanie K @Jeannette B
Stephanie Kendziorski
processor • Dec 18, 2025, 11:30 AM
@Jeannette B I need to know how much labor you need for line 2. Additionally, the DAF that was sent to the manufacturer is for a different unit. Do you have a DAF that notes this damage to the wires that you can send me? @Jeff M
Jeannette Britton
dealer_or_external • Dec 18, 2025, 2:17 PM
According to the tech, the person that checks in the units did not notice this till after the driver left. The DAF shows loose trim throughout unit and stained wall panel under TV. That panel will need to be measured.
Sarah Caffrey
dealer_or_external • Dec 18, 2025, 2:31 PM
I just uploaded the DAF - Jeannette see me & I will show you where the DAF's are stored
Jeannette Britton
dealer_or_external • Dec 18, 2025, 2:32 PM
Since the panel did not get added to the original work order can I add it to this work order or should I create a new one?
Stephanie Kendziorski
processor • Dec 18, 2025, 2:54 PM
Thank you. Just need to know how much labor to put in. :)
Stephanie Kendziorski
processor • Dec 19, 2025, 12:21 AM
You can add it to this one, unless @Sarah Caffrey or @Jeff Myers would prefer that you do it differently. For me, adding it to this is fine.
Jeannette Britton
dealer_or_external • Dec 19, 2025, 9:44 AM
Thank you
Jeannette Britton
dealer_or_external • Dec 19, 2025, 6:46 PM
.50 would be nice, if possible. He went out today and took care of the panel being stained at no cost to warranty.
Stephanie Kendziorski
processor • Dec 22, 2025, 9:05 AM
PA 2533546
Stephanie Kendziorski
processor • Dec 23, 2025, 10:34 AM
I do still need to put the panel line in. After you have added the job to the work order, can you send me a copy? Please make sure the labor time is on it also.
Stephanie Kendziorski
processor • Dec 23, 2025, 10:34 AM
@Jeannette B Job 2 approved .5
Jeannette Britton
dealer_or_external • Dec 23, 2025, 5:05 PM
@Stephanie K I will reprint it now and resend it. On the work order I did the warranty claim also. Should I be doing this?
Jeannette Britton
dealer_or_external • Dec 23, 2025, 5:08 PM
@Stephanie K I thought I placed this in the ready to submit file do I need to put it in the PA folder?
Stephanie Kendziorski
processor • Dec 23, 2025, 5:10 PM
Yes, I have to get an authorization for it first. When it is complete and ready to submit for payment is when it goes into the #6 - Ready to Submit folder.
Stephanie Kendziorski
processor • Dec 23, 2025, 5:14 PM
Sorry Jeannette, if this is ready to submit for payment, you are correct. It goes to the #6 folder. HOwever, I see you are creating a new folder and just putting the PDF in it. You want to add everything to the exisiting folder, and then move the entire folder to #6. If you need help, give me a call.
Stephanie Kendziorski
processor • Dec 23, 2025, 5:16 PM
I am not seeing the panel line added to the additional PDF you sent over. Was it created on a new work order?
Jeannette Britton
dealer_or_external • Dec 23, 2025, 5:18 PM
@Stephanie K I did not add it. Tech took care of it under the PDI
Stephanie Kendziorski
processor • Dec 23, 2025, 5:20 PM
Ok. So if this one is good to submit for payment, I can do that but do you have any parts that need to be billed? The wiring or splice and connector?
Jeannette Britton
dealer_or_external • Dec 23, 2025, 6:08 PM
@Stephanie K They would be a part of shop supplies.
Stephanie Kendziorski
processor • Dec 26, 2025, 11:00 AM
Submitted claim 2533546, 5% of approved labor claimed in shop supplies
Stephanie Kendziorski
processor • Jan 6, 2026, 5:22 PM
Paid $99.75 12/29/2025 check 3090962

Claim Files

Paid claim.pdf
pdf • Jan 6, 2026, 5:22 PM • 21,171 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/December 2025/Rpod/72182/Paid claim.pdf
72182.pdf
main-pdf • Dec 23, 2025, 5:11 PM • 320,267 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/December 2025/Rpod/72182/72182 (1)/72182.pdf
72182.pdf
main-pdf • Dec 23, 2025, 3:48 PM • 320,267 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/December 2025/Rpod/72182/72182/72182.pdf
9585.pdf
main-pdf • Dec 18, 2025, 2:30 PM • 151,974 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/December 2025/Rpod/72182/9585.pdf
72182.pdf
main-pdf • Dec 16, 2025, 10:11 PM • 320,376 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/December 2025/Rpod/72182/72182.pdf