Claim explorer / evidence thread
Claim 72145
MYRV 12024 • Stephanie • Approved / Unpaid • newmar
risk 0.70
deadline Overdue / escalation ready
images 27
matched 7
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
Payment Due
Upcoming statutory deadline
71d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
71d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
71d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$3,250.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Await OEM Response
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
33
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Jun 20, 2026, 1:12 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=27; damage=0; unit=0; parts=0; doc=27; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit Newmar
Path
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Newmar/72145/WO_72145_JOB_9_2025.09.29_14.58.34.jpg
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Jun 20, 2026, 1:12 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
18 indexed side comments on this claim.
Latest visible thread signal
May 20, 2026, 1:10 PM • dealer_or_external • Thank you for doing another PA
Role mix
Dealer 0 • OEM 0 • Processor 12
Decision cues
Denial signals 2 • info / missing-doc asks 2 • approval signals 11
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
PRE-PDI
partial-match • confidence 0.63
complaint
PRE-PDI
unreviewed • confidence 0.00
complaint
PRE-PDI
unreviewed • confidence 0.00
complaint
PRE-PDI
unreviewed • confidence 0.00
complaint
PRE-PDI
unreviewed • confidence 0.00
cause
Inspection *1000*
partial-match • confidence 0.63
cause
Inspection *1000*
unreviewed • confidence 0.00
cause
Inspection *1000*
unreviewed • confidence 0.00
cause
Inspection *1000*
unreviewed • confidence 0.00
cause
Inspection *1000*
unreviewed • confidence 0.00
correction
Complete Labor Job # Description Total 2 PRE-PDI N/C Parts Part # Description Qty Price Total 16058 SLICK SLICK STUFF - LUBE SPRAY 1.00 N/C N/C Subtotal for Job #2: 0.00 Job #3 - Warranty
matched • confidence 0.85
correction
Complete Labor Job # Description Total 2 PRE-PDI N/C Parts Part # Description Qty Price Total 16058 SLICK SLICK STUFF - LUBE SPRAY 1.00 N/C N/C Subtotal for Job #2: 0.00 Job #3 - Warranty
unreviewed • confidence 0.00
correction
Complete Labor Job # Description Total 2 PRE-PDI N/C Parts Part # Description Qty Price Total 16058 SLICK SLICK STUFF - LUBE SPRAY 1.00 N/C N/C Subtotal for Job #2: 0.00 Job #3 - Warranty
unreviewed • confidence 0.00
correction
Complete Labor Job # Description Total 2 PRE-PDI N/C Parts Part # Description Qty Price Total 16058 SLICK SLICK STUFF - LUBE SPRAY 1.00 N/C N/C Subtotal for Job #2: 0.00 Job #3 - Warranty
unreviewed • confidence 0.00
correction
Complete Labor Job # Description Total 2 PRE-PDI N/C Parts Part # Description Qty Price Total 16058 SLICK SLICK STUFF - LUBE SPRAY 1.00 N/C N/C Subtotal for Job #2: 0.00 Job #3 - Warranty
unreviewed • confidence 0.00
complaint
Front emblem is peeling off
partial-match • confidence 0.71
complaint
Front emblem is peeling off
unreviewed • confidence 0.00
complaint
Front emblem is peeling off
unreviewed • confidence 0.00
complaint
Front emblem is peeling off
unreviewed • confidence 0.00
complaint
Front emblem is peeling off
unreviewed • confidence 0.00
cause
Double sided tape used to adhere the emblem was full of dust and debris not sticking to the front cap
partial-match • confidence 0.71
cause
Double sided tape used to adhere the emblem was full of dust and debris not sticking to the front cap
unreviewed • confidence 0.00
cause
Double sided tape used to adhere the emblem was full of dust and debris not sticking to the front cap
unreviewed • confidence 0.00
cause
Double sided tape used to adhere the emblem was full of dust and debris not sticking to the front cap
unreviewed • confidence 0.00
cause
Double sided tape used to adhere the emblem was full of dust and debris not sticking to the front cap
unreviewed • confidence 0.00
correction
Order a new emblem with the adhesive on it. Will have to clean the front cap and apply new emblem. 1.00HRS
partial-match • confidence 0.71
correction
Order a new emblem with the adhesive on it. Will have to clean the front cap and apply new emblem. 1.00HRS
unreviewed • confidence 0.00
correction
Order a new emblem with the adhesive on it. Will have to clean the front cap and apply new emblem. 1.00HRS
unreviewed • confidence 0.00
correction
Order a new emblem with the adhesive on it. Will have to clean the front cap and apply new emblem. 1.00HRS
unreviewed • confidence 0.00
correction
Order a new emblem with the adhesive on it. Will have to clean the front cap and apply new emblem. 1.00HRS
unreviewed • confidence 0.00
complaint
Missing Oasis reservoir cap
partial-match • confidence 0.75
complaint
Missing Oasis reservoir cap
unreviewed • confidence 0.00
complaint
Missing Oasis reservoir cap
unreviewed • confidence 0.00
complaint
Missing Oasis reservoir cap
unreviewed • confidence 0.00
complaint
Missing Oasis reservoir cap
unreviewed • confidence 0.00
cause
Missing the cap for the Oasis reservoir *72145*
partial-match • confidence 0.75
cause
Missing the cap for the Oasis reservoir *72145*
unreviewed • confidence 0.00
cause
Missing the cap for the Oasis reservoir *72145*
unreviewed • confidence 0.00
cause
Missing the cap for the Oasis reservoir *72145*
unreviewed • confidence 0.00
cause
Missing the cap for the Oasis reservoir *72145*
unreviewed • confidence 0.00
correction
Order and install Used a plastic bag and a rubber band for now to prevent dirt from getting in. .20HRS Labor Job # Description Total 4 OASIS CAP N/C Subtotal for Job #4: 0.00 Job #5 - Warranty
partial-match • confidence 0.71
correction
Order and install Used a plastic bag and a rubber band for now to prevent dirt from getting in. .20HRS Labor Job # Description Total 4 OASIS CAP N/C Subtotal for Job #4: 0.00 Job #5 - Warranty
unreviewed • confidence 0.00
correction
Order and install Used a plastic bag and a rubber band for now to prevent dirt from getting in. .20HRS Labor Job # Description Total 4 OASIS CAP N/C Subtotal for Job #4: 0.00 Job #5 - Warranty
unreviewed • confidence 0.00
correction
Order and install Used a plastic bag and a rubber band for now to prevent dirt from getting in. .20HRS Labor Job # Description Total 4 OASIS CAP N/C Subtotal for Job #4: 0.00 Job #5 - Warranty
unreviewed • confidence 0.00
correction
Order and install Used a plastic bag and a rubber band for now to prevent dirt from getting in. .20HRS Labor Job # Description Total 4 OASIS CAP N/C Subtotal for Job #4: 0.00 Job #5 - Warranty
unreviewed • confidence 0.00
complaint
No video detected right turn camera
partial-match • confidence 0.63
complaint
No video detected right turn camera
unreviewed • confidence 0.00
complaint
No video detected right turn camera
unreviewed • confidence 0.00
complaint
No video detected right turn camera
unreviewed • confidence 0.00
complaint
No video detected right turn camera
unreviewed • confidence 0.00
cause
LOOSE CONNECTION AT MONITOR
partial-match • confidence 0.63
cause
LOOSE CONNECTION AT MONITOR
unreviewed • confidence 0.00
cause
LOOSE CONNECTION AT MONITOR
unreviewed • confidence 0.00
cause
LOOSE CONNECTION AT MONITOR
unreviewed • confidence 0.00
cause
LOOSE CONNECTION AT MONITOR
unreviewed • confidence 0.00
correction
RESECURED AND SECURED WIRING INC., MYERS "RV" CENTER, Customer #: 1000 .25HRS Labor Job # Description Total 5 RIGHT TURN CAMERA N/C Subtotal for Job #5: 0.00 Job #6 - Warranty
partial-match • confidence 0.71
correction
RESECURED AND SECURED WIRING INC., MYERS "RV" CENTER, Customer #: 1000 .25HRS Labor Job # Description Total 5 RIGHT TURN CAMERA N/C Subtotal for Job #5: 0.00 Job #6 - Warranty
unreviewed • confidence 0.00
correction
RESECURED AND SECURED WIRING INC., MYERS "RV" CENTER, Customer #: 1000 .25HRS Labor Job # Description Total 5 RIGHT TURN CAMERA N/C Subtotal for Job #5: 0.00 Job #6 - Warranty
unreviewed • confidence 0.00
correction
RESECURED AND SECURED WIRING INC., MYERS "RV" CENTER, Customer #: 1000 .25HRS Labor Job # Description Total 5 RIGHT TURN CAMERA N/C Subtotal for Job #5: 0.00 Job #6 - Warranty
unreviewed • confidence 0.00
correction
RESECURED AND SECURED WIRING INC., MYERS "RV" CENTER, Customer #: 1000 .25HRS Labor Job # Description Total 5 RIGHT TURN CAMERA N/C Subtotal for Job #5: 0.00 Job #6 - Warranty
unreviewed • confidence 0.00
complaint
Battery not charging inverter INOP
partial-match • confidence 0.71
complaint
Battery not charging inverter INOP
unreviewed • confidence 0.00
complaint
Battery not charging inverter INOP
unreviewed • confidence 0.00
complaint
Battery not charging inverter INOP
unreviewed • confidence 0.00
complaint
Battery not charging inverter INOP
unreviewed • confidence 0.00
cause
Setting were wrong on the inverter panel *1000*
partial-match • confidence 0.71
cause
Setting were wrong on the inverter panel *1000*
unreviewed • confidence 0.00
cause
Setting were wrong on the inverter panel *1000*
unreviewed • confidence 0.00
cause
Setting were wrong on the inverter panel *1000*
unreviewed • confidence 0.00
cause
Setting were wrong on the inverter panel *1000*
unreviewed • confidence 0.00
correction
Spoke with Jason at Newmar case 1024896. 1.20HRS Went through the settings in the panel and inverter, got it working as designed per Jason. Labor Job # Description Total 6 INVERTER N/C Subtotal for Job #6: 0.00 Job #7 - Warranty
matched • confidence 0.81
correction
Spoke with Jason at Newmar case 1024896. 1.20HRS Went through the settings in the panel and inverter, got it working as designed per Jason. Labor Job # Description Total 6 INVERTER N/C Subtotal for Job #6: 0.00 Job #7 - Warranty
unreviewed • confidence 0.00
correction
Spoke with Jason at Newmar case 1024896. 1.20HRS Went through the settings in the panel and inverter, got it working as designed per Jason. Labor Job # Description Total 6 INVERTER N/C Subtotal for Job #6: 0.00 Job #7 - Warranty
unreviewed • confidence 0.00
correction
Spoke with Jason at Newmar case 1024896. 1.20HRS Went through the settings in the panel and inverter, got it working as designed per Jason. Labor Job # Description Total 6 INVERTER N/C Subtotal for Job #6: 0.00 Job #7 - Warranty
unreviewed • confidence 0.00
correction
Spoke with Jason at Newmar case 1024896. 1.20HRS Went through the settings in the panel and inverter, got it working as designed per Jason. Labor Job # Description Total 6 INVERTER N/C Subtotal for Job #6: 0.00 Job #7 - Warranty
unreviewed • confidence 0.00
complaint
Entry door awning INOP
partial-match • confidence 0.71
complaint
Entry door awning INOP
unreviewed • confidence 0.00
complaint
Entry door awning INOP
unreviewed • confidence 0.00
complaint
Entry door awning INOP
unreviewed • confidence 0.00
complaint
Entry door awning INOP
unreviewed • confidence 0.00
cause
There was no power to the controller for the entry door awning
partial-match • confidence 0.71
cause
There was no power to the controller for the entry door awning
unreviewed • confidence 0.00
cause
There was no power to the controller for the entry door awning
unreviewed • confidence 0.00
cause
There was no power to the controller for the entry door awning
unreviewed • confidence 0.00
cause
There was no power to the controller for the entry door awning
unreviewed • confidence 0.00
correction
I called and talked to several people trying to figure out this awning, including Newmar KIBE Gerrard. Case number 102-6073. While Ive been on hold with everybody doing some poking around I found that there was no power run to the controller or no ground. I had to make a small jumper wire to get ground and I was able to plug in the spade connector for Power. I also had to call Gerard to get them to.
partial-match • confidence 0.71
correction
I called and talked to several people trying to figure out this awning, including Newmar KIBE Gerrard. Case number 102-6073. While Ive been on hold with everybody doing some poking around I found that there was no power run to the controller or no ground. I had to make a small jumper wire to get ground and I was able to plug in the spade connector for Power. I also had to call Gerard to get them to.
unreviewed • confidence 0.00
correction
I called and talked to several people trying to figure out this awning, including Newmar KIBE Gerrard. Case number 102-6073. While Ive been on hold with everybody doing some poking around I found that there was no power run to the controller or no ground. I had to make a small jumper wire to get ground and I was able to plug in the spade connector for Power. I also had to call Gerard to get them to.
unreviewed • confidence 0.00
correction
I called and talked to several people trying to figure out this awning, including Newmar KIBE Gerrard. Case number 102-6073. While Ive been on hold with everybody doing some poking around I found that there was no power run to the controller or no ground. I had to make a small jumper wire to get ground and I was able to plug in the spade connector for Power. I also had to call Gerard to get them to.
unreviewed • confidence 0.00
correction
I called and talked to several people trying to figure out this awning, including Newmar KIBE Gerrard. Case number 102-6073. While Ive been on hold with everybody doing some poking around I found that there was no power run to the controller or no ground. I had to make a small jumper wire to get ground and I was able to plug in the spade connector for Power. I also had to call Gerard to get them to.
unreviewed • confidence 0.00
complaint
Sliding bedroom door not secured
partial-match • confidence 0.71
complaint
Sliding bedroom door not secured
unreviewed • confidence 0.00
complaint
Sliding bedroom door not secured
unreviewed • confidence 0.00
complaint
Sliding bedroom door not secured
unreviewed • confidence 0.00
complaint
Sliding bedroom door not secured
unreviewed • confidence 0.00
cause
The bracket that ties the two doors connected wasnt attached to both doors
partial-match • confidence 0.71
cause
The bracket that ties the two doors connected wasnt attached to both doors
unreviewed • confidence 0.00
cause
The bracket that ties the two doors connected wasnt attached to both doors
unreviewed • confidence 0.00
cause
The bracket that ties the two doors connected wasnt attached to both doors
unreviewed • confidence 0.00
cause
The bracket that ties the two doors connected wasnt attached to both doors
unreviewed • confidence 0.00
correction
Loosened the bracket, attached tk the other door, tested function, and adjusted the tilt of *72145* the door slightly. Job completed. .30hrs Labor Job # Description Total 8 BEDROOM DOOR N/C Subtotal for Job #8: 0.00 Job #9 - Warranty
matched • confidence 0.81
correction
Loosened the bracket, attached tk the other door, tested function, and adjusted the tilt of *72145* the door slightly. Job completed. .30hrs Labor Job # Description Total 8 BEDROOM DOOR N/C Subtotal for Job #8: 0.00 Job #9 - Warranty
unreviewed • confidence 0.00
correction
Loosened the bracket, attached tk the other door, tested function, and adjusted the tilt of *72145* the door slightly. Job completed. .30hrs Labor Job # Description Total 8 BEDROOM DOOR N/C Subtotal for Job #8: 0.00 Job #9 - Warranty
unreviewed • confidence 0.00
correction
Loosened the bracket, attached tk the other door, tested function, and adjusted the tilt of *72145* the door slightly. Job completed. .30hrs Labor Job # Description Total 8 BEDROOM DOOR N/C Subtotal for Job #8: 0.00 Job #9 - Warranty
unreviewed • confidence 0.00
correction
Loosened the bracket, attached tk the other door, tested function, and adjusted the tilt of *72145* the door slightly. Job completed. .30hrs Labor Job # Description Total 8 BEDROOM DOOR N/C Subtotal for Job #8: 0.00 Job #9 - Warranty
unreviewed • confidence 0.00
complaint
Door and cabinet inserts are shrinking throughout unit
partial-match • confidence 0.71
complaint
Door and cabinet inserts are shrinking throughout unit
unreviewed • confidence 0.00
complaint
Door and cabinet inserts are shrinking throughout unit
unreviewed • confidence 0.00
complaint
Door and cabinet inserts are shrinking throughout unit
unreviewed • confidence 0.00
complaint
Door and cabinet inserts are shrinking throughout unit
unreviewed • confidence 0.00
cause
Dry climate, wood shrinks
partial-match • confidence 0.63
cause
Dry climate, wood shrinks
unreviewed • confidence 0.00
cause
Dry climate, wood shrinks
unreviewed • confidence 0.00
cause
Dry climate, wood shrinks
unreviewed • confidence 0.00
cause
Dry climate, wood shrinks
unreviewed • confidence 0.00
correction
In the corners of all the cabinets is a darker outline of the panel. Use a stain pen to color fill the bare wood order a stain pen and use to fll in all bare areas. Also need to order the white paint for the cabinets for touchup. INC., MYERS "RV" CENTER, Customer #: 1000 2.00hrs Labor Job # Description Total 9 CABINET INSERTS N/C Subtotal for Job #9: 0.00 Job #10 - Warranty
matched • confidence 0.81
correction
In the corners of all the cabinets is a darker outline of the panel. Use a stain pen to color fill the bare wood order a stain pen and use to fll in all bare areas. Also need to order the white paint for the cabinets for touchup. INC., MYERS "RV" CENTER, Customer #: 1000 2.00hrs Labor Job # Description Total 9 CABINET INSERTS N/C Subtotal for Job #9: 0.00 Job #10 - Warranty
unreviewed • confidence 0.00
correction
In the corners of all the cabinets is a darker outline of the panel. Use a stain pen to color fill the bare wood order a stain pen and use to fll in all bare areas. Also need to order the white paint for the cabinets for touchup. INC., MYERS "RV" CENTER, Customer #: 1000 2.00hrs Labor Job # Description Total 9 CABINET INSERTS N/C Subtotal for Job #9: 0.00 Job #10 - Warranty
unreviewed • confidence 0.00
correction
In the corners of all the cabinets is a darker outline of the panel. Use a stain pen to color fill the bare wood order a stain pen and use to fll in all bare areas. Also need to order the white paint for the cabinets for touchup. INC., MYERS "RV" CENTER, Customer #: 1000 2.00hrs Labor Job # Description Total 9 CABINET INSERTS N/C Subtotal for Job #9: 0.00 Job #10 - Warranty
unreviewed • confidence 0.00
correction
In the corners of all the cabinets is a darker outline of the panel. Use a stain pen to color fill the bare wood order a stain pen and use to fll in all bare areas. Also need to order the white paint for the cabinets for touchup. INC., MYERS "RV" CENTER, Customer #: 1000 2.00hrs Labor Job # Description Total 9 CABINET INSERTS N/C Subtotal for Job #9: 0.00 Job #10 - Warranty
unreviewed • confidence 0.00
Evidence Thread
Stephanie Kendziorski
processor • Jan 6, 2026, 5:15 PM
@Brian P Can you please provide the mileage?
Stephanie Kendziorski
processor • Jan 6, 2026, 5:15 PM
@Brian P Can you please provide the mileage?
@Sarah C @Jeff M
Brian Parrott
dealer_or_external • Jan 6, 2026, 5:29 PM
1519
Stephanie Kendziorski
processor • Jan 7, 2026, 2:52 PM
1833 - emblem
Stephanie Kendziorski
processor • Jan 7, 2026, 3:05 PM
1833 - emblem
4450- cap
6239 - wiring
2510 - inverter panel
6239 - awning wiring repair
3026 - door
1808 - cabinet door
1342 - cabinet doors
3209 - stove cover
Stephanie Kendziorski
processor • Jan 7, 2026, 4:52 PM
Submitted PA 72145
Stephanie Kendziorski
processor • Jan 8, 2026, 10:36 AM
@Brian P Job 3 approved 1.0
Job 4 approved .1
Job 5 approved .25
Job 6 approved 1.2
Job 7 approved 3.5
Job 8 approved .5
Job 9 approved 2.0
Job 10 approved .7
Job 11 approved .8
Stephanie Kendziorski
processor • Mar 11, 2026, 9:43 AM
@Brian P Just checking in on this one, WO is dated 8/6/2025, we've had approval for a couple of months so just wondering if anything been completed?
Brian Parrott
dealer_or_external • Mar 11, 2026, 10:16 AM
We have the parts and the unit is dispatched
Stephanie Kendziorski
processor • Mar 20, 2026, 9:39 AM
@Brian P Hey, this one was in the ready to submit, but this is not a final copy. Can you send one with the pricing? No part billed for job 3, 4?
Brian Parrott
dealer_or_external • Mar 20, 2026, 10:01 AM
We are still working on this unit. It must have gotten moved into that file by mistake.
Stephanie Kendziorski
processor • May 4, 2026, 2:16 PM
Hey Brian. Just checking in on this one. Your last update on 3/20 was that it was being worked on. Is it still being worked on?
Brian Parrott
dealer_or_external • May 4, 2026, 2:25 PM
Yes, Chris needs to finish.
Stephanie Kendziorski
processor • May 20, 2026, 10:59 AM
Hey Brian. This is now denied. Authorization is more than 90 days old.
Stephanie Kendziorski
processor • May 20, 2026, 11:08 AM
Hey Brian. This is now denied. Authorization is more than 90 days old.
Stephanie Kendziorski
processor • May 20, 2026, 11:09 AM
I will get a new PA in for it, but how is it coming along?
Brian Parrott
dealer_or_external • May 20, 2026, 1:10 PM
Chris has it in his bay. We are waiting on the mixture procedure for stain and catalyst from Leon.
Brian Parrott
dealer_or_external • May 20, 2026, 1:10 PM
Thank you for doing another PA
Claim Files
72145.pdf
main-pdf • Jan 6, 2026, 4:08 PM • 331,725 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Newmar/72145/72145.pdf