Claim explorer / evidence thread
Claim 72008-1
MYRV 12024 • Stephanie • Write Off • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
25d elapsed • 0d remaining
Analyzed
Completed stage
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Awaiting OEM
Completed stage
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Auto-Approved
Completed stage
25d elapsed • 0d remaining
Payment Due
Completed stage
25d elapsed • 0d remaining
Escalation Eligible
Overdue / escalation ready
25d elapsed • 0d remaining • Overdue
Resolved
Upcoming statutory deadline
25d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
25 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
8
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 24, 2026, 3:05 PM.
Indexed evidence
1 docs / 6 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
25 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/Write Off/72008-1/WO_71976_JOB_5_2025.07.10_08.51.48.jpg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 24, 2026, 3:05 PM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
14 indexed side comments on this claim.
Latest visible thread signal
Feb 6, 2026, 11:53 AM • dealer_or_external • I tried with Richard and Lippert with no luck. We will have to write this one off. I will make sure in the future we remove the harness.
Role mix
Dealer 0 • OEM 0 • Processor 8
Decision cues
Denial signals 8 • info / missing-doc asks 14 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Claim Lines
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Evidence Thread
Sarah Caffrey
dealer_or_external • Dec 15, 2025, 6:03 PM
@Heidi H @Jeannette B - claim#2395677 was denied for not providing the info needed - FR said to resubmit at a later date
Sarah Caffrey
dealer_or_external • Dec 15, 2025, 6:08 PM
@Stephanie K
Stephanie Kendziorski
processor • Dec 18, 2025, 3:05 PM
Job 4 was denied for no pictures available. Is there anyway to get pictures at this time?
Job 5 was approved for 2.5 hours, but the part was not returned in a timely manner and was then denied. I am happy to put this back in for authorization, but want to confirm that you do still have the part available to return before I do that.
@Jeff M
Stephanie Kendziorski
processor • Dec 23, 2025, 3:51 PM
Just checking in on this one. Do you have pictures for job 4 and for line 5 do you have the part to return? It was previously denied for no part return, just want to double check you still have it before I put in the line.
Jeannette Britton
dealer_or_external • Dec 23, 2025, 4:45 PM
Brian is waiting for a response from Richard on this
Sarah Caffrey
dealer_or_external • Dec 30, 2025, 2:51 PM
This WO is on our AR aged 34 days for #659.94 - what is the status of being able to resubmit this claim for payment? @Brian P @Jeannette B @Jeff M
Stephanie Kendziorski
processor • Dec 30, 2025, 3:32 PM
Job 4 was denied for not having pictures and job 5 was denied for not sending the part back.
For line 4 - there is a note on the FR portal that the photos were lost. Without the pictures, I don't think there is anything I can do on this one. I had asked if they could be retrieved, just to double check.
For line 5 - I had asked if the part was still at the dealership to return. If it is not there or can't be found, unfortunately this won't pay either. It is the reason that it was denied because the part was not sent back.
I'm not sure what Brian contacted Richard about on this one, but the last info I had on it, was Brian was waiting to hear back from him.
Brian Parrott
dealer_or_external • Dec 30, 2025, 4:21 PM
I will reach out to Richard again.
Stephanie Kendziorski
processor • Jan 2, 2026, 1:07 PM
@Brian P Do we know if you have the part for line 5 to return? Unfortunately, I can put in a PA for it, but if you don't have the part to send back, it's not going to pay.
Are the pictures for line 4 able to be recovered at all? I know the prior authorization states the pictures were lost, but want to confirm that they wouldn't have backed up anywhere.
Stephanie Kendziorski
processor • Jan 8, 2026, 11:32 AM
@Brian P Have you been able to reach Richard? You had mentioned that you were going to contact him. Without pictures for line 4 or having the part to return for line 5, this one may end up remaining denied. If you can let me know if you have the part to return or any pictures that may have been found for line 4, I can get this one put back in.
Stephanie Kendziorski
processor • Jan 19, 2026, 12:49 PM
@Brian P Here is another that you needed to speak to Richard about.
Stephanie Kendziorski
processor • Jan 27, 2026, 10:41 AM
Hey Brian. When you talked to Richard last week were you able to speak with him about this one? This is not one of the flooring ones, so just want to touch base.
Stephanie Kendziorski
processor • Feb 6, 2026, 10:10 AM
Any update on this one?
Brian Parrott
dealer_or_external • Feb 6, 2026, 11:53 AM
I tried with Richard and Lippert with no luck. We will have to write this one off. I will make sure in the future we remove the harness.
Claim Files
72008-1.pdf
main-pdf • Dec 15, 2025, 6:01 PM • 320,069 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/Write Off/72008-1/72008-1.pdf