Claim explorer / evidence thread
Claim 41018
LIN 1025 • Alix • OEM Review • jayco
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 3
Warranty deadline timeline
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
3
No active evidence gaps are listed.
Deadline Status
Approaching deadline
67 days open in the visible workflow.
Recommended Action
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
5
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 26, 2026, 3:35 PM to Aug 30, 2026, 3:03 AM.
Indexed evidence
1 docs / 0 images
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Cross-reference base
Available
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Witness verification
Human verification required
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AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
67 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/LIN 1025/7- Claims in Process/7.2- Claims Returned iCS-LIN/Jayco/41018/ANA_ClaimStatementNew_zz039745_0_28082026_09_14_18_671_267537_P.pdf
Timeline
First seen Jun 26, 2026, 3:35 PM • last seen Aug 30, 2026, 3:03 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
12 indexed side comments on this claim.
Latest visible thread signal
Aug 28, 2026, 9:13 AM • processor • @cody e @Jeremy G
Job D paid on check 00133850 for $49.50 in labor
Role mix
Dealer 0 • OEM 0 • Processor 10
Decision cues
Denial signals 0 • info / missing-doc asks 6 • approval signals 0
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Images
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Claim Lines
complaint
Customer states he noticed pink (anti freeze) back behind water heater.
needs-review • confidence 0.19
cause
Loose Loose connection at the cold water intake.
needs-review • confidence 0.23
correction
Removed cover, confirmed evidence of leak via water marks on the back of luan board as well as pink around cold water intake. Tightened cold water intake, checked hot water outlet, pressure tested for leaks, no leaks detected, reassembled cover, wrapped up hose. Transaction Disp. Adj. Reason Req. Approved Approved type Main Op. Operation no Item number code Code Description Req. qty Unit Unit price amount quantity amount
needs-review • confidence 0.19
Evidence Thread
Alix Mongiat
processor • Jun 26, 2026, 3:35 PM
@cody e @Jeremy G
Job A - you state "recommend a new switch" but then it looks like the issue was fixed without replacing. Please advise on actual correction and time requesting.
Job B - appears to be NPF, 1 hour is excessive
Job C - NPF, what are you requesting 4 hours on?
Job D - 2 hours is excessive for tightening cold water intake.
Job F- NPF or are you requesting to replace and seal cover?
Jayco will not pay NPF lines usually, especially when the time is that excessive.
Please correct all lines and address our concerns/questions. Upload the corrected work order to this folder when done and let us know so we can get it entered for you.
Alix Mongiat
processor • Jul 10, 2026, 2:55 PM
@cody e @Jeremy G Following up on this.
Alix Mongiat
processor • Jul 21, 2026, 11:29 AM
Following up on this again. Thanks.
Alix Mongiat
processor • Jul 31, 2026, 10:00 AM
@cody e @Jeremy G @Michael B Following up on this again.
I will only request flat rate for the ones where excessive time is requested however, we still need a response to the question on Job A, Job B and C are NPF yet have a lot of time requested so clarification on that would be great. Job F needs clarification because you state NPF but also request to replace and seal the cover.
cody eagle
dealer_or_external • Jul 31, 2026, 10:29 AM
@Alix M @Jeremy G @Michael B this camper has been completed there is a final ro in tekion i would recommend getting as much time as you can for this ro or any ro and get these summited.
Alix Mongiat
processor • Jul 31, 2026, 10:52 AM
@cody e @Jeremy G @Michael B
Like I stated, we will request flat rates for times that are excessive. But the final RO is still the same as this one. I have questions we need answered as the correction for Job A has "Recommend new switch" but then states that you reinstalled the old one. Job F states recommend new but then NPF. These NEED clarification and are not something we can just guess on. Please read through these and let me know what was actually done on these lines.
Alix Mongiat
processor • Jul 31, 2026, 10:52 AM
@Heidi H
Jeremy Galvin
dealer_or_external • Jul 31, 2026, 10:56 AM
@Alix M @cody e @Michael B If I am understanding correctly , We will change what we need to for you to submit it . However, we do not put requested time on an RO for you to think its excessive and submit it for the flat rate time , We use you guys to submit what we put on the RO and let the manufacturer tell you its excessive ,
Heidi Huntley
processor • Jul 31, 2026, 11:20 AM
@Jeremy G for job C, you have 4.0 hours requested. Please let us know what the actual correction would be that would support the requested 4.0 hours. As per Alix's question. She has additional questions as to the repairs on this RO also. Please note above Cody states this repair is complete (job C punched 1.4 hours, requested 4.0) and to get what we can get.
Alix Mongiat
processor • Jul 31, 2026, 11:52 AM
I have submitted PA J01599939-001 for approval for Job D since that's the only one we can submit as of right now.
Alix Mongiat
processor • Aug 6, 2026, 12:22 PM
Job D has been submitted for payment.
Alix Mongiat
processor • Aug 28, 2026, 9:13 AM
@cody e @Jeremy G
Job D paid on check 00133850 for $49.50 in labor
Claim Files
41018.pdf
main-pdf • Jun 26, 2026, 3:08 PM • 467,747 bytes
/home/openclaw/nas/Dropbox/LIN 1025/7- Claims in Process/7.2- Claims Returned iCS-LIN/Jayco/41018/41018.pdf