Claim Detail

dealer_or_external • Mar 11, 2026, 10:01 AM

@Alix M @Jeremy G this ro is ready to summit please look at tekion for pics

processor • Mar 11, 2026, 2:03 PM

@cody e @Jeremy G Please provide requested labor times. Also confirming that the diagnostic time is the "actual hours" listed on this. Thanks.

dealer_or_external • Mar 11, 2026, 3:21 PM

line b d and f are complete line a needs 1 additional hour line c .3 line e 1 hr line g .5

processor • Mar 12, 2026, 11:39 AM

PA 2607369 has been submitted for approval.

processor • Mar 12, 2026, 1:02 PM

@cody e @Jeremy G From Forest River: Job E - Why can this not be repaired?

dealer_or_external • Mar 12, 2026, 1:46 PM

because it is paper glues to a board and the paper is ripped.

processor • Mar 12, 2026, 2:17 PM

Added notes. Thank you.

processor • Mar 12, 2026, 3:50 PM

@cody e @Jeremy G Job A- approved for 0.1 hour *The time requested is excessive for this repair, time adjusted. NVCB .10 to use darco tape to cover. Repair only close code per dealer’s description of this repair. Job B-approved for 0.3 hour Job C- approved for 0.01 hour *The time requested is excessive for this repair, time adjusted. NVCB .01 to replace the missing wand. Per dealers description of this repair. Job D- approved for 0.1 hour * The time requested is excessive for this repair, time adjusted. NVCB .10 to tighten the string tensioners on the blind due to it being loose. Per dealers description of this repair. Job E- approved for 1 hour to R&R the top slide out fascia due to it peeling. Job F- approved for 0.1 hour *The time requested is excessive for this repair, time adjusted. NVCB .10 to remove the debrias from the shower head. Repair only close code per dealer’s description of this repair. Job G- approved for 0.5 hour *The time requested is excessive for this repair, time adjusted. NVCB .50 to R&R the shore cord recept due to it being cracked. Per dealers description of this repair.

processor • Mar 12, 2026, 3:51 PM

@Chris B This is a Forest River one you will want to review. If you have questions, call me. They reduced most of the lines stating excessive time requested, while some are justified, others are not. Job F for example, diagnostics took longer than what they approved. They are only accounting for labor to do the repair.

processor • Mar 12, 2026, 3:52 PM

@JASON S If you need to order parts- please review approvals above as some job repairs were changed by the manufacturer.

dealer_or_external • Mar 12, 2026, 4:06 PM

WHERE ARE THE APPOVALS?

processor • Mar 12, 2026, 4:09 PM

@JASON S If you scroll up, I have them listed in this comment section. Each job is listed and what was approved. I will email you the screenshot so you know what to look for.

dealer_or_external • Apr 1, 2026, 4:46 PM

@Alix M ready to summit

processor • Apr 2, 2026, 4:50 PM

@cody e Please remember to move these to Folder 6 - Ready to Submit. @JASON S Please upload the invoices when you get a chance. Thanks!

processor • Apr 7, 2026, 8:09 AM

@JASON S We are just waiting on the invoices for this. Thank you!

processor • Apr 7, 2026, 10:10 AM

@JASON S Thank you for this. When uploading invoices, please make sure you do not override the work orders. It looked like you named it the same thing that the WO was named, and it replaced it. If you get a pop up asking if you want to override a file, click no. We fixed it, so you don't have to worry about it though. Thanks!!

dealer_or_external • Apr 7, 2026, 10:14 AM

I JUST NAMED THE DOWNLOAD SO I COULD FIND IT. AND I GOTCHA

processor • Apr 7, 2026, 10:16 AM

@JASON S I need an invoice for the part on Job E. It is over the 5% shop supplies price. Thanks!!

processor • Apr 7, 2026, 10:16 AM

I get it, I do the same. Thanks!

processor • Apr 8, 2026, 4:23 PM

Following up on this. Otherwise, I can request only $8.25 for this part.

dealer_or_external • Apr 8, 2026, 5:20 PM

WHAT PART IS IT? I CANT SEE IT.

processor • Apr 9, 2026, 7:18 AM

SLIDEOUT FASCIA it states user part with the forest river part number but it’s more than the 5% allotment for shop supplies. Thank you!

dealer_or_external • Apr 9, 2026, 9:02 AM

I UPLOADED THE INVOICE. IM NOT SURE WHAT YOU NEED? THE PART IS ON THE RO.

processor • Apr 9, 2026, 9:16 AM

@JASON S I have the invoice for the other parts, but not the slideout fascia. Unless that is named something else on the invoice, let me know. But I can only claim 5% of the approved labor for that line if we do not have an invoice which is $8.25. Just let me know how to proceed.

dealer_or_external • Apr 9, 2026, 9:25 AM

ITS F100766940 MMSTILE ETC ETC COST $17.34

processor • Apr 9, 2026, 9:41 AM

Thank you. The name threw me off then. I appreciate your help.

processor • Apr 9, 2026, 9:43 AM

This has been submitted for payment.

processor • Apr 16, 2026, 11:18 AM

@BONNIE S @cody e This paid on check 3141288 for $855.58 total. Job A: Labor $16.50 Part $115.22 (includes freight) Job B: Labor $49.50 Part $2.48 (shop supplies) Job C: Labor $1.65 Part ($114.17 (includes freight) Job D: Labor $16.50 Job E: Labor $165 Part $136.38 (includes freight) Job F: Labor $16.50 Job G: Labor $82.50 Part $139.18 (includes freight)

processor • Apr 16, 2026, 12:02 PM

Moving back to Claims Submitted- Cody showed me that I missed $113.84 in freight. Emailed FR to get this paid.

processor • Apr 16, 2026, 12:21 PM

Submitted 2644332 for $113.84 freight.

processor • Apr 16, 2026, 5:23 PM

Forest River approved this for payment.

processor • Apr 22, 2026, 9:13 AM

@cody e @BONNIE S 2644332 with the missing freight paid on check 3145072 for $113.84