Claim explorer / evidence thread
Claim 40249
LIN 1025 • Alix • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
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Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
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Deadline Status
Overdue / escalation ready
25 days open in the visible workflow.
Recommended Action
Escalate to State
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
15
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Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 20, 2026, 1:12 AM.
Indexed evidence
1 docs / 0 images
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Cross-reference base
Available
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Witness verification
Human verification required
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AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
25 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
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Path
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/40249/Claim Part Tag Print.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 20, 2026, 1:12 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
53 indexed side comments on this claim.
Latest visible thread signal
May 18, 2026, 8:48 AM • processor • @BONNIE S @cody e @Jeremy G
This paid on check 1593279 for $906.01
Job A: Labor $16.50 Parts $2.60
Job B: Labor $33 Parts $77.98 (incorrect part replaced, see claim sheet notes)
Job D: Labor $49.50 Parts $12.09 incorre
Role mix
Dealer 0 • OEM 0 • Processor 34
Decision cues
Denial signals 2 • info / missing-doc asks 34 • approval signals 17
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Evidence Thread
cody eagle
dealer_or_external • Mar 10, 2026, 3:22 PM
@Alix M @Jeremy G this has been started please refer to tekion for labeled pics
Alix Mongiat
processor • Mar 11, 2026, 2:04 PM
@cody e @Jeremy G
Please provide requested labor times. Also confirming that the diagnostic time is the "actual hours" listed on this. Thanks.
Alix Mongiat
processor • Mar 12, 2026, 11:42 AM
Following up on this one. Thank you!
cody eagle
dealer_or_external • Mar 12, 2026, 1:48 PM
this has all of the labor times requested on the ro tech story?
Alix Mongiat
processor • Mar 12, 2026, 2:14 PM
@cody e This one I more so just needed confirmation that the actual hours listed is the diagnostic time. Sorry for the confusion. We will get this entered.
cody eagle
dealer_or_external • Mar 12, 2026, 2:42 PM
the times are on the tech story not on the left it says requested blank time
Alix Mongiat
processor • Mar 12, 2026, 3:45 PM
PREAUTH83945 has been submitted for approval.
Alix Mongiat
processor • Mar 13, 2026, 1:26 PM
@cody e @Jeremy G
Job A: approved for 0.1 hour
Job B: approved for 0.2 hour (requested 1 hour)
Job C: approved for 0.4 hour (requested 0.5 hour)
Job D: approved for 0.3 hour (requested 0.5 hour)
Job E: approved for 0.2 hour (requested 0.3 hour)
Job F: approved for 0.3 hour (requested 0.6 hour)
Job G: approved for 0.2 hour (requested 0.7 hour)
Job H: approved for 0.2 hour (requested 0.3 hour)
Job I: approved for approved for 0.5 hour
Job J: approved for 0.3 hour (requested 1 hour)
Job K: approved for 0.5 hour
Job L: approved for 0.5 hour
@JASON S In case you need to order parts.
JASON SWENSON
dealer_or_external • Mar 17, 2026, 12:20 PM
WHAT ABOUT LINE M? THE BAG.
Heidi Huntley
processor • Mar 17, 2026, 12:33 PM
@JASON S There aren't any notes regarding what should be done on line M?
Alix Mongiat
processor • Mar 17, 2026, 12:49 PM
@JASON S All it says it "Put keys in drawer in kitchen area" This does not say anything about replacing anything. If you need approval for that, we will need an updated WO that reflects that. Thank you. @cody e @Jeremy G
JASON SWENSON
dealer_or_external • Mar 17, 2026, 12:58 PM
I RECIEVED THE BAG TODAY. IT HOLDS ALL THE MANUALS AND ETC. I BELIEVE THEY ARE GOING AWAY FROM THIS BUT MY EMAIL SHOWS THAT THEY DIDNT SEND THE BAG SO THEY GAVE ME THE PART NUMBER AND SENT IT TO ME. $1.61 PLUS $24.69 SHIPPING.
Alix Mongiat
processor • Mar 17, 2026, 1:39 PM
@JASON S Cody or Jeremy will have to update the WO to reflect this and upload it to dropbox so I can request approval. I will add it to a PA once they do this.
cody eagle
dealer_or_external • Mar 17, 2026, 2:50 PM
@Alix M @Jeremy G @Michael B the updated wo is uploaded
Alix Mongiat
processor • Mar 17, 2026, 6:33 PM
I have sent Keystone an email to see how they want this entered as there is no labor code for this.
Alix Mongiat
processor • Mar 20, 2026, 9:43 AM
PREAUTH87064 has been submitted for approval for Job M. (Keystone just got back to me this morning regarding labor code)
Alix Mongiat
processor • Mar 20, 2026, 11:40 AM
@JASON S @cody e @Jeremy G
Job M has been approved for part only.
cody eagle
dealer_or_external • Mar 31, 2026, 1:50 PM
@Alix M @Jeremy G we got this completly done minus the jack lights somehow @JASON S never ordered it but when we brought it back in there is 3 more jack lights out so im going to close this for month end but there is another ro for the jack lights ro#40326
Alix Mongiat
processor • Mar 31, 2026, 1:58 PM
@cody e I don't see anything on here at all regarding jack lights.
Alix Mongiat
processor • Mar 31, 2026, 1:59 PM
Never mind- for some reason only partial WO uploaded. I see them.
Alix Mongiat
processor • Mar 31, 2026, 2:02 PM
@cody e @Jeremy G If you want me to submit this for payment, please move to Ready to submit and upload invoices for parts. I will ask Keystone to remove the Jack lights line and enter a new PA for that with the additional lights once we see the folder created.
JASON SWENSON
dealer_or_external • Mar 31, 2026, 2:10 PM
DENNIS WAS SHOWN THIS UNIT AND ORDERED THE PARTS. NOW THAT IM AWARE OF THESE LIGHTS I EMAILED KEYSTONE AND ILL ORDER THEM.
Alix Mongiat
processor • Mar 31, 2026, 2:50 PM
I have emailed Keystone to remove Job B from PA03975805. Once they do, I will submit this for payment as long as all the part invoices for every other job are in here. Thanks!
Alix Mongiat
processor • Apr 1, 2026, 8:57 AM
@JASON S Please upload part invoices into dropbox for us. Thank you!
JASON SWENSON
dealer_or_external • Apr 1, 2026, 9:05 AM
LET ME KNOW HOW THAT WORKED.
Alix Mongiat
processor • Apr 1, 2026, 12:11 PM
Thank you! I am just waiting for Keystone to remove Job B from the PA and I will get this submitted for payment.
cody eagle
dealer_or_external • Apr 1, 2026, 1:00 PM
@Alix M LINE D SHOULD BE THE ONE REMOVED
JASON SWENSON
dealer_or_external • Apr 1, 2026, 1:01 PM
ISNT IT C?
C.MISCELLANEOUS - DEALER STATES DRIVER SIDE JACK IN THE REAR LIGHT IS NOT WORK...
cody eagle
dealer_or_external • Apr 1, 2026, 1:02 PM
@Alix M SORRY LINE C
Alix Mongiat
processor • Apr 1, 2026, 1:16 PM
@cody e Sorry- yes, line C. That is the one I asked them to remove.
Alix Mongiat
processor • Apr 1, 2026, 3:50 PM
@JASON S Do you have invoices for Job D and Job L?
JASON SWENSON
dealer_or_external • Apr 1, 2026, 4:14 PM
ILL SEND WHAT I HAVE. I HAVE AN INVOICE FOR 0606.1356 ITS CIRCLED ON THE LARGE NORTHERN WHOLESALE ORDER. AND THE JAYCO PART #0198726 I CANT GET AN INVOICE. FYI THIS UNIT IS THE LAST UNIT FROM KEYSTONE AND FOREST RIVER THAT WE USE OUR IN STOCK PARTS FOR ON WARRANTY. THIS WASNT SUPPOSE TO BE TAKEN FROM OUR STOCK BUT DENNY GAVE THE TECH THESE TWO PARTS.
Alix Mongiat
processor • Apr 2, 2026, 9:17 AM
Sounds good. We will figure it out. I appreciate you!
Alix Mongiat
processor • Apr 2, 2026, 9:31 AM
Claim90737 has been submitted for payment.
Alix Mongiat
processor • Apr 2, 2026, 9:40 AM
Claim90902 has been submitted for payment for Job M.
Alix Mongiat
processor • Apr 7, 2026, 8:16 AM
@JASON S @cody e
Job D:
We will please need photos of the defective drawer slide uninstalled fully extended, with clear photo of any vendor imprint inside
*We only have until 4/20 to respond before this gets denied.
cody eagle
dealer_or_external • Apr 7, 2026, 9:42 AM
pic one and two on the ro show the guide off and not latching onto the other rail.
cody eagle
dealer_or_external • Apr 7, 2026, 10:11 AM
@Alix M @Jeremy G this was approved on march 13th
Alix Mongiat
processor • Apr 7, 2026, 10:20 AM
@cody e @Jeremy G They are asking for this photo of the whole part removed. I understand that you uploaded those during the PA process, but they are requesting photos of them completely removed from the unit. I am only relaying what they are asking for specifically. You are still supposed to hold on to parts for at least 30 days after claim paid. I am not sure what the hesitation is here in providing them what they ask for. If you do not provide the photos they are requesting, they will deny this line.
@Michael B
Alix Mongiat
processor • Apr 7, 2026, 11:24 AM
I see there was a photo uploaded in here and there was one emailed to me. I have uploaded both to the claim and resubmitted.
Alix Mongiat
processor • Apr 9, 2026, 9:52 AM
@cody e @Jeremy G @JASON S From Keystone:
Job D: Please verify the uninstalled guide is correct to this claim, the photos provided show a Global link guide, however only Advanced Affiliates was used in this plant
Alix Mongiat
processor • Apr 9, 2026, 9:52 AM
We have until 4/23 to respond before they deny.
JASON SWENSON
dealer_or_external • Apr 9, 2026, 10:00 AM
DENNY BILLED THIS OUT. ITS A JAYCO PART. WE HAD IN STOCK. THIS WAS I BELIEVE THE LAST UNIT OF FOREST RIVER AND KEYSTONE THAT WE USED OUR PARTS IN STOCK.
JASON SWENSON
dealer_or_external • Apr 9, 2026, 10:15 AM
SORRY MISUNDERSTOOD. THE ONE IN THE PICTURE CAME FROM THE UNIT.
cody eagle
dealer_or_external • Apr 9, 2026, 10:25 AM
well im not sure what to say its the one we removed and the RO is already closed it might be one you have to fight for.
Alix Mongiat
processor • Apr 9, 2026, 10:44 AM
Added notes. I will keep you posted on their response.
Alix Mongiat
processor • Apr 10, 2026, 2:26 PM
@JASON S This has a part return for the LP quick disconnect valve. I have uploaded the part tag, if you need me to create the UPS label, I need to know the weight.
Alix Mongiat
processor • Apr 14, 2026, 8:24 AM
@JASON S I wanted to follow up on this part return. Let me know if you need me to create the UPS label, I will just need to know the weight and I will get it added to this folder for you to print. Thanks!
JASON SWENSON
dealer_or_external • Apr 14, 2026, 8:46 AM
BONNIE RETURNED PART. I HAVE NO ACCESS TO DO THAT.
Alix Mongiat
processor • Apr 14, 2026, 9:21 AM
@BONNIE S Please provide tracking number.
Alix Mongiat
processor • Apr 29, 2026, 8:55 AM
@cody e @Jeremy G @BONNIE S
Job M paid on check 1590625
for $26.30 parts/freight
Alix Mongiat
processor • Apr 29, 2026, 8:59 AM
@cody e @Jeremy G FYI - the part listed on the final RO for Job B was denied as it is not the part that was approved. This was approved to replace the foot pad only.
This is still pending payment, but just wanted to make you aware.
Alix Mongiat
processor • May 18, 2026, 8:48 AM
@BONNIE S @cody e @Jeremy G
This paid on check 1593279 for $906.01
Job A: Labor $16.50 Parts $2.60
Job B: Labor $33 Parts $77.98 (incorrect part replaced, see claim sheet notes)
Job D: Labor $49.50 Parts $12.09 incorrect part replaced to unit see notes on claim sheet)
Job E: Labor $33 Parts $165.88
Job F: Labor $49.50 Parts $2.60
Job G: Labor $33 Parts $38.37
Job H: Labor $33 Parts $2.60
Job I: Labor $82.50 Parts $6.50
Job J: Labor $49.50 Parts $21.44
Job K: Labor $82.50
Job L: Labor $82.50 Parts $31.45 (dealer claimed over krv cost)
Claim Files
Claim Part Tag Print.pdf
pdf • Apr 10, 2026, 2:25 PM • 89,647 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/40249/Claim Part Tag Print.pdf