Claim explorer / evidence thread
Claim 40247
LIN 1025 • Alix • Paid • forest-river
risk 0.35
deadline Overdue / escalation ready
images 34
matched 0
review 36
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
36
missing_unit_id_photo
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
33
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Oct 27, 2026, 2:55 AM.
Indexed evidence
10 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=34; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo • Unit 2026 Forest River • VIN 5ZT2TRNB8TB526916
Path
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/40247/Claim Sheet.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Oct 27, 2026, 2:55 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
24 indexed side comments on this claim.
Latest visible thread signal
Apr 22, 2026, 9:29 AM • dealer_or_external • @Alix M @Jeremy G looks good
Role mix
Dealer 0 • OEM 0 • Processor 14
Decision cues
Denial signals 2 • info / missing-doc asks 26 • approval signals 12
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Close-up of a black component/trim beside a white panel; no readable identifiers.
Human interpretation • confidence 0.42
supporting-image
No human-level description yet.
supporting-image
Close-up of a black latch beside a yellow measuring tape on a white textured panel.
Human interpretation • confidence 0.84
supporting-image
No human-level description yet.
supporting-image
Close-up shows pooled clear sealant/adhesive along a black trim or frame joint.
Human interpretation • confidence 0.82
supporting-image
No human-level description yet.
supporting-image
Measured long black trim/seal component with visible tears and surface damage.
Human interpretation • confidence 0.82
supporting-image
No human-level description yet.
supporting-image
Close-up of RV exterior with broken or separated white sealant/trim along a black edge.
Human interpretation • confidence 0.78
supporting-image
No human-level description yet.
supporting-image
Interior view shows a torn or punctured upholstered cushion beside cabinetry.
Human interpretation • confidence 0.62
supporting-image
No human-level description yet.
supporting-image
Dark overhead fabric/panel is visibly wrinkled and sagging, with a crease or possible tear along its lower edge.
Human interpretation • confidence 0.70
supporting-image
No human-level description yet.
supporting-image
Photo shows two blue/gray device housings with attached cables on a workshop bench.
Human interpretation • confidence 0.62
supporting-image
No human-level description yet.
supporting-image
Workshop photo shows a measured white exterior panel seam beside a black fitting; no clear damage visible.
Human interpretation • confidence 0.62
supporting-image
No human-level description yet.
supporting-image
Close-up of RV exterior opening with heavily applied white sealant around black trim.
Human interpretation • confidence 0.86
supporting-image
No human-level description yet.
supporting-image
Close-up of a black mounting bracket beside a measuring tape, showing approximately 2-inch spacing.
Human interpretation • confidence 0.72
supporting-image
No human-level description yet.
supporting-image
Close-up of a dark cabinet or appliance base with floor debris; no clear damage visible.
Human interpretation • confidence 0.32
supporting-image
No human-level description yet.
Claim Lines
complaint
Dealer stated that the felt is coming off inside of the cargo bay.
needs-review • confidence 0.00
complaint
Dealer stated that the felt is coming off inside of the cargo bay.
needs-review • confidence 0.00
cause
Felt like material is loose.
needs-review • confidence 0.16
cause
Felt like material is loose.
needs-review • confidence 0.05
correction
Stapled the felt back in place. Model# Dlr Sub Hrs 0.15 Sub
needs-review • confidence 0.00
correction
Stapled the felt back in place. Model# Dlr Sub Hrs 0.15 Sub
needs-review • confidence 0.00
complaint
Dealer states fan cover on the roof has a huge smear of unknown substance.
needs-review • confidence 0.00
complaint
Dealer states fan cover on the roof has a huge smear of unknown substance.
needs-review • confidence 0.00
cause
Smear of foreign material from manufacturer.
needs-review • confidence 0.04
cause
Smear of foreign material from manufacturer.
needs-review • confidence 0.04
correction
Came off with citron and rag. Additional Note : alix@dealer-advisors.com, 2026-03-12 10:55:24 :: No other exterior clean code or repair code for fan/cover. Model# Dlr Sub Hrs 0.40 Sub
needs-review • confidence 0.13
correction
Came off with citron and rag. Additional Note : alix@dealer-advisors.com, 2026-03-12 10:55:24 :: No other exterior clean code or repair code for fan/cover. Model# Dlr Sub Hrs 0.40 Sub
needs-review • confidence 0.13
complaint
Dealer states the roof needs to be sealed in some spots.
needs-review • confidence 0.00
complaint
Dealer states the roof needs to be sealed in some spots.
needs-review • confidence 0.00
cause
All 4 corners of the roof needed quad around drain spouts and extrusions.
needs-review • confidence 0.05
cause
All 4 corners of the roof needed quad around drain spouts and extrusions.
needs-review • confidence 0.05
correction
Resealed the roof in the spots that are needed. Model# Dlr Sub Hrs 0.50 Sub
needs-review • confidence 0.00
correction
Resealed the roof in the spots that are needed. Model# Dlr Sub Hrs 0.50 Sub
needs-review • confidence 0.00
complaint
Dealer states the board that attached island leg to the floor is split in two from the screw being too tight.
needs-review • confidence 0.07
complaint
Dealer states the board that attached island leg to the floor is split in two from the screw being too tight.
needs-review • confidence 0.07
cause
Manufacturer tightened the screw too tight.
needs-review • confidence 0.00
cause
Manufacturer tightened the screw too tight.
needs-review • confidence 0.00
correction
Had to chisel old wood out, removed staples, has to remove old screw with vice grip, cut new piece of wood, predrilled so it would not split, fastened wood and stapled leg to the wood anchor. Model# Dlr Sub Hrs 0.60 Sub
needs-review • confidence 0.05
correction
Had to chisel old wood out, removed staples, has to remove old screw with vice grip, cut new piece of wood, predrilled so it would not split, fastened wood and stapled leg to the wood anchor. Model# Dlr Sub Hrs 0.60 Sub
needs-review • confidence 0.05
complaint
Dealer states that 2 out of 4 cabinet faces on the island are crooked.
needs-review • confidence 0.13
complaint
Dealer states that 2 out of 4 cabinet faces on the island are crooked.
needs-review • confidence 0.21
cause
Drawer tracks were crooked, out of square.
needs-review • confidence 0.05
cause
Drawer tracks were crooked, out of square.
needs-review • confidence 0.05
correction
Removed drawers, unscrewed back of track, squares tracks to cabinet, refastened tracks on 2 of the drawers. Top and bottom. Model# Dlr Sub Hrs 0.80 Sub
needs-review • confidence 0.13
correction
Removed drawers, unscrewed back of track, squares tracks to cabinet, refastened tracks on 2 of the drawers. Top and bottom. Model# Dlr Sub Hrs 0.80 Sub
needs-review • confidence 0.21
complaint
Dealer states the awning does not roll in properly due to uneven roll of fabric. Back side is wrinkled, front side hangs away from the unit approximately 4".
needs-review • confidence 0.15
complaint
Dealer states the awning does not roll in properly due to uneven roll of fabric. Back side is wrinkled, front side hangs away from the unit approximately 4".
needs-review • confidence 0.15
cause
Awning fabric was not set properly, causing it to roll up crooked, leading to extreme stretching and wrinkles in the fabric.
needs-review • confidence 0.11
cause
Awning fabric was not set properly, causing it to roll up crooked, leading to extreme stretching and wrinkles in the fabric.
needs-review • confidence 0.11
correction
Recommend new awning as we tried adjusting but could not get wrinkles out due to stretching. Additional Note : alix@dealer-advisors.com, 2026-03-12 11:25:02 :: Time includes attempted repair in addition to replacement. Model# 1 Dlr Sub Hrs 4.00 Sub
needs-review • confidence 0.13
correction
Recommend new awning as we tried adjusting but could not get wrinkles out due to stretching. Additional Note : alix@dealer-advisors.com, 2026-03-12 11:25:02 :: Time includes attempted repair in addition to replacement. Model# 1 Dlr Sub Hrs 4.00 Sub
needs-review • confidence 0.13
Evidence Thread
cody eagle
dealer_or_external • Mar 11, 2026, 10:10 AM
@Alix M @Jeremy G this is ready for summit please refer to tekion for pics
Alix Mongiat
processor • Mar 11, 2026, 10:31 AM
@cody e These need to be uploaded into the corresponding folders. Right now you are uploading to the main Link RV folder. If they need a PA, they should be put in the corresponding manufacturer folder in PA Needed. Thanks.
Alix Mongiat
processor • Mar 11, 2026, 2:02 PM
@cody e @Jeremy G Please provide requested labor times. Also confirming that the diagnostic time is the "actual hours" listed on this. Thanks.
cody eagle
dealer_or_external • Mar 11, 2026, 3:19 PM
all are marked completed except line f 3 hours additional for fabric replacement
Alix Mongiat
processor • Mar 12, 2026, 11:25 AM
PA 2607248 has been submitted for approval.
Alix Mongiat
processor • Mar 13, 2026, 8:40 AM
@cody e @Jeremy G From FR:
Job F: Can you please provide the following:
photo of staking screws on each side of fabric (coach side)
measurement from polycord at rail to polycord at tube - both sides
cody eagle
dealer_or_external • Mar 17, 2026, 4:23 PM
@Alix M @Jeremy G @Michael B the pics and story had been updated on tekion and i uploaded on drop box
Alix Mongiat
processor • Mar 17, 2026, 6:34 PM
Please don't forget to move folders correctly. I will move this to Folder 4 - Information corrected this time.
Alix Mongiat
processor • Mar 17, 2026, 6:39 PM
@cody e @Jeremy G Please upload the additional photos that you state were taken. Thank you. I added notes, but they require these photos.
cody eagle
dealer_or_external • Mar 18, 2026, 8:00 AM
the photos are on tekion that you need
Alix Mongiat
processor • Mar 18, 2026, 2:51 PM
@cody e @Jeremy G We are only grabbing photos on initial submission, any additional photos that are needed/requested by manufacturer are to be uploaded by the dealership. Thank you.
@Heidi H
cody eagle
dealer_or_external • Mar 19, 2026, 9:39 AM
@Michael B
Alix Mongiat
processor • Mar 20, 2026, 7:53 AM
Following up on these photos. Thank you.
cody eagle
dealer_or_external • Mar 20, 2026, 11:22 AM
there are 34 pictures on line F and a detailed story on the RO IN TEKION please feel free to pick what pictures you need out of the 34 pictures to summit.
cody eagle
dealer_or_external • Mar 24, 2026, 11:22 AM
@Alix M pics uplaoded
Alix Mongiat
processor • Mar 24, 2026, 11:48 AM
Added photos and resubmitted for approval.
Alix Mongiat
processor • Mar 25, 2026, 10:20 AM
@cody e @Jeremy G @JASON S
Job A: approved for 0.15 hour
Job B: approved for 0.3 hour (requested 0.4 hour)
Job C: approved for 0.5 hour
Job D: approved for 0.6 hour
Job E: approved for 0.4 hour (requested 0.8 hour)
Job F: approved for 1.5 hour (requested 4 hours)
*Vendor denied this stating that missing the staking screws would cause this. The time requested is excessive for this repair, time adjusted. NVCB 1.50 to R&R the awning fabric only due to the awning fabric not being secured from factory causing it to warp. Per dealers description of this repair.
Alix Mongiat
processor • Mar 25, 2026, 10:22 AM
@cody e @Jeremy G @JASON S
Job A: approved for 0.15 hour
Job B: approved for 0.3 hour (requested 0.4 hour)
The time requested is excessive for this repair, time adjusted. NVCB .30 to remove the black mark from the roof vent.
Job C: approved for 0.5 hour
Job D: approved for 0.6 hour R&R the cracked cleet
Job E: approved for 0.4 hour (requested 0.8 hour) The time requested is excessive for this repair, time adjusted. NVCB .40 to adjust 2 sets of drawer guides
Job F: approved for 1.5 hour (requested 4 hours)
*Vendor denied this stating that missing the staking screws would cause this. The time requested is excessive for this repair, time adjusted. NVCB 1.50 to R&R the awning fabric only due to the awning fabric not being secured from factory causing it to warp. Per dealers description of this repair.
cody eagle
dealer_or_external • Apr 13, 2026, 1:50 PM
@Alix M @Jeremy G this has been completed i moved to ready to summit
Alix Mongiat
processor • Apr 13, 2026, 2:20 PM
@JASON S Please upload the invoice for the awning fabric when you get a chance. I do not have access to pull it in forest river. Thanks!
JASON SWENSON
dealer_or_external • Apr 13, 2026, 2:23 PM
Yes
Alix Mongiat
processor • Apr 14, 2026, 8:18 AM
This has been submitted for payment.
Alix Mongiat
processor • Apr 22, 2026, 9:12 AM
@cody e @BONNIE S This paid on check 3145072
Job A: Labor - $24.75, Parts - $1.24
Job B: Labor - $49.50, Parts $2.48
Job C: Labor - $82.50, Parts $4.13
Job D: Labor - $99.00, Parts $4.95
Job E: Labor - $66.00
Job F: Labor - $247.50, Parts $395.10 (includes $28.94 freight)
cody eagle
dealer_or_external • Apr 22, 2026, 9:29 AM
@Alix M @Jeremy G looks good
Claim Files
Claim Sheet.pdf
pdf • Apr 22, 2026, 9:12 AM • 40,823 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/40247/Claim Sheet.pdf
Claim Sheet.pdf
pdf • Apr 22, 2026, 9:12 AM • 40,823 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40247/Claim Sheet.pdf
14674381-048B-10549284626.pdf
main-pdf • Apr 13, 2026, 2:21 PM • 174,202 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/40247/14674381-048B-10549284626.pdf
14674381-048B-10549284626.pdf
main-pdf • Apr 13, 2026, 2:21 PM • 174,202 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40247/14674381-048B-10549284626.pdf
1776102366454_40247_INVOICE_ACCOUNTING_1_original.pdf
pdf • Apr 13, 2026, 1:48 PM • 616,359 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/40247/1776102366454_40247_INVOICE_ACCOUNTING_1_original.pdf
1776102366454_40247_INVOICE_ACCOUNTING_1_original.pdf
pdf • Apr 13, 2026, 1:48 PM • 616,359 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40247/1776102366454_40247_INVOICE_ACCOUNTING_1_original.pdf
1773774444612_40247_INVOICE_ACCOUNTING_1_original.pdf
pdf • Mar 17, 2026, 3:07 PM • 432,234 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/40247/1773774444612_40247_INVOICE_ACCOUNTING_1_original.pdf
1773774444612_40247_INVOICE_ACCOUNTING_1_original.pdf
pdf • Mar 17, 2026, 3:07 PM • 432,234 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40247/1773774444612_40247_INVOICE_ACCOUNTING_1_original.pdf
40247.pdf
main-pdf • Mar 11, 2026, 10:08 AM • 531,118 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/40247/40247.pdf
40247.pdf
main-pdf • Mar 11, 2026, 10:08 AM • 531,118 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40247/40247.pdf