Claim explorer / evidence thread
Claim 39861
LIN 1025 • Alix • Paid • keystone
risk 0.35
deadline Overdue / escalation ready
images 12
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
191d elapsed • 0d remaining
Analyzed
Completed stage
191d elapsed • 0d remaining
Awaiting OEM
Completed stage
191d elapsed • 0d remaining
Auto-Approved
Completed stage
191d elapsed • 0d remaining
Payment Due
Completed stage
191d elapsed • 0d remaining
Escalation Eligible
Completed stage
191d elapsed • 0d remaining
Resolved
Overdue / escalation ready
191d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo
Deadline Status
Overdue / escalation ready
191 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
26
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Oct 27, 2026, 2:55 AM.
Indexed evidence
12 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
191 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=12; damage=0; unit=0; parts=0; doc=12; gaps=missing_unit_id_photo • Unit 2026 Keystone • VIN 4YDFARP22TE550257
Path
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/39861/39861 final.pdf
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Oct 27, 2026, 2:55 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
Jul 7, 2026, 8:59 AM • processor • @Stephanie K @cody e @Jeremy G @BONNIE S This paid on check 1602935 for $196.56 total
Job A - denied
Job B - labor $33
part $3.90
Job C- labor $165
Job D - labor $16.50
*Late claim reduction - $21.84
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 2 • info / missing-doc asks 0 • approval signals 6
Best move
Escalation / denial review should happen before more packet browsing.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
Indoor service-bay photo taken from an RV roof. Visible components include a rooftop A/C unit, two roof vents/skylights, and front roof marker/fixture bases. Sealant around the vents/fixtures appears heavy/uneven with some dirt/discoloration; no clear crack, hole, or active leak is visible from this distance. Background shows other RVs labeled “TRACER / Forest River” and “STARCRAFT,” shop doors, racks, ladders, and equipment. No claim paperwork or readable repair labels shown. Likely supports a
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
RV roof inspection image (Keystone case 39861 / C9.jpeg):
- **Visible components:** White RV roof membrane, rooftop A/C unit, mounted solar panel with wiring/controller/connector, black plumbing/holding-tank vent cap, multiple white roof vent/plumbing caps, rear ladder rails.
- **Damage/condition observed:** No clear impact damage, cracks, holes, lifted membrane, or missing parts visible from this wide view. Roof surface shows dirt/scuffing and normal discoloration. Sealant around roof penetrat
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
Wide overhead photo inside RV service shop showing the roof of a travel trailer/5th wheel.
- **Visible components:** white RV roof membrane, roof-mounted solar panel, black round plumbing/vent cap with sealant, small roof vents/skylight covers, front/top A/C shroud or roof appliance cover partially visible.
- **Damage observed:** no clear break, puncture, missing part, or active leak visible from this distance. Some light staining/dirty streaks and sealant around roof penetrations are visible b
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
- **Visible area/components:** Interior RV ceiling/wall junction with a recessed round/oval ceiling light illuminated, white cabinetry/trim below, and a small perforated speaker/vent grille.
- **Observed condition/damage:** A dark, uneven gap/shadow line is visible along the ceiling-to-trim/cabinet edge, suggesting possible separation, poor fit, or missing/loose trim seal. Light scuff/smudge marks are visible on the ceiling panel to the right. No obvious water staining or structural cracking v
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
RV roof view inside service bay. Visible components include a rooftop A/C unit toward the front/upper area, two roof vents/skylights, and sealant/caulk around penetrations and roof edges. Sealant appears lumpy/uneven but no obvious tear, hole, crack, or active leak is clearly visible in this image. A small warning/spec label is present on the A/C shroud, but text is not readable. Likely documentation for a roof/vent/A/C sealing or leak-related warranty claim line; no specific failed part can be
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
Image C3.jpeg (case 39861, Keystone, lin-1025):
- Interior RV ceiling/kitchen area shown, with overhead cabinets, wall panels, recessed ceiling lights, round ceiling speaker/cover, and ceiling A/C or vent panel.
- Visible concern appears to be a long ceiling panel seam/joint running across the ceiling; seam looks slightly wavy/uneven with possible panel misalignment or sagging along the joint.
- Blue tape markers are placed near ceiling fixtures, likely identifying inspection/repair points.
- N
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
Claim Lines
No claim lines loaded
Evidence Thread
cody eagle
dealer_or_external • Apr 7, 2026, 4:41 PM
@Alix M @Jeremy G ready for pre approval
Alix Mongiat
processor • Apr 7, 2026, 6:28 PM
PREAUTH94468 has been submitted for approval.
Alix Mongiat
processor • Apr 8, 2026, 8:16 AM
@cody e @Jeremy G
Job A: denied
Job B: approved for 0.2 hour
Job C: approved for 1 hour to touch up
Job D: approved for 0.1 hour
cody eagle
dealer_or_external • Jun 18, 2026, 10:47 AM
@Jeremy G @Stephanie K this is ready to summit
Stephanie Kendziorski
processor • Jun 18, 2026, 12:47 PM
Submitted CLAIM121294 for payment - note on work order and from Alix in DropBox states that line C was approved for 1.0 hour to touch up, the system only has it approved for .1 hour approved. @Alix M @cody e @Jeremy G Just FYI
Jeremy Galvin
dealer_or_external • Jun 25, 2026, 1:05 PM
@Alix M @cody e this has been closed
Alix Mongiat
processor • Jul 7, 2026, 8:59 AM
@Stephanie K @cody e @Jeremy G @BONNIE S This paid on check 1602935 for $196.56 total
Job A - denied
Job B - labor $33
part $3.90
Job C- labor $165
Job D - labor $16.50
*Late claim reduction - $21.84
Claim Files
39861 final.pdf
pdf • Jun 18, 2026, 11:29 AM • 530,031 bytes
/home/openclaw/nas/Dropbox/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Keystone/39861/39861 final.pdf
39861 final.pdf
pdf • Jun 18, 2026, 11:29 AM • 530,031 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/6- Ready to Submit/Keystone/39861_1/39861 final.pdf
39861 final.pdf
pdf • Jun 18, 2026, 11:29 AM • 530,031 bytes
/home/openclaw/nas/Dropbox/LIN 1025/6- Ready to Submit/Keystone/39861/39861 final.pdf
1781796531353_39861_INVOICE_ACCOUNTING_1_original.pdf
pdf • Jun 18, 2026, 11:29 AM • 530,031 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/6- Ready to Submit/Keystone/39861/1781796531353_39861_INVOICE_ACCOUNTING_1_original.pdf
RO# 39861 media.zip
zip • Apr 7, 2026, 5:50 PM • 27,176,435 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/6- Ready to Submit/Keystone/39861_1/RO# 39861 media.zip
RO# 39861 media.zip
zip • Apr 7, 2026, 5:50 PM • 27,176,435 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/5-Pre-Authorizations Approved- LIN/Keystone/39861/RO# 39861 media.zip
RO# 39861 media.zip
zip • Apr 7, 2026, 5:50 PM • 27,176,435 bytes
/home/openclaw/nas/Dropbox/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Keystone/39861/RO# 39861 media.zip
RO# 39861 media.zip
zip • Apr 7, 2026, 5:50 PM • 27,176,435 bytes
/home/openclaw/nas/Dropbox/LIN 1025/5-Pre-Authorizations Approved- LIN/Keystone/39861/RO# 39861 media.zip
39861.pdf
main-pdf • Apr 7, 2026, 4:40 PM • 442,153 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/6- Ready to Submit/Keystone/39861_1/39861.pdf
39861.pdf
main-pdf • Apr 7, 2026, 4:40 PM • 442,153 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/5-Pre-Authorizations Approved- LIN/Keystone/39861/39861.pdf
39861.pdf
main-pdf • Apr 7, 2026, 4:40 PM • 442,153 bytes
/home/openclaw/nas/Dropbox/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Keystone/39861/39861.pdf
39861.pdf
main-pdf • Apr 7, 2026, 4:40 PM • 442,153 bytes
/home/openclaw/nas/Dropbox/LIN 1025/5-Pre-Authorizations Approved- LIN/Keystone/39861/39861.pdf