Claim explorer / evidence thread
Claim 2961
TRI 1202 • Ashlee • Parts Inquiry • thor
risk 0.00
deadline Approaching deadline
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
157d elapsed • 0d remaining
Analyzed
Approaching deadline
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Awaiting OEM
Upcoming statutory deadline
157d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
157d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
157d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
157d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
157d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Approaching deadline
157 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
11
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 28, 2026, 8:26 AM to Nov 1, 2026, 2:55 AM.
Indexed evidence
1 docs / 15 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
157 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/ROTHERY 2961/IMG_4597.JPG
Timeline
First seen May 28, 2026, 8:26 AM • last seen Nov 1, 2026, 2:55 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
Mar 23, 2026, 1:21 PM • dealer_or_external • @Chris L This customer called wanting to know about parts. This is the one where i didnt know where else to look. couldnt find anything with thor or icon
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Exterior driver-side/lower side of a Thor motorhome/RV shown around wheel well and storage compartments. Visible damage includes cracked/torn lower side skirt or fiberglass panel at the top of the wheel opening, with broken/loose material and scuffed black/brown graphics near the wheel arch. Additional scrape/scuffing is visible on the dark lower decal/paint below the compartment area.
Visible components: exterior storage/baggage doors with latches, vented access panel, wheel/tire, side marke
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior curb/driver-side lower wall area around wheel well and utility compartment.
- **Visible damage:**
- Scuffs/scrapes on lower sidewall and graphics near the wheel opening and lower skirt, including white/black graphic abrasion at right lower edge.
- Scrape marks on lower left white panel near a black latch/handle.
- Possible lifted/torn vinyl graphic or seal/edge separation at upper right near the slide/trim corner; unclear if this is decal damage or trim/caulk sep
Human interpretation • confidence 0.00
parts-photo
Exterior RV side near entry/utility area. Visible components include brown/white decorative body panel, white louvered vent panel marked “VIP A/C,” round vent/speaker-like grille, black rectangular latch/handle, wheel/tire, lower skirt/fender trim, and vertical body seam.
Damage observed: multiple scrapes/scuffs on lower white side panel near the black latch and vertical seam; scrape marks on the brown lower trim/skirt near wheel opening; small paint/gelcoat chips along brown trim edge and lowe
Human interpretation • confidence 0.00
parts-photo
- **Visible components:** Close-up of an RV/trailer wheel area with tire/rim, cream-colored plastic/fiberglass fender skirt or lower body trim, black metal mounting/frame bracket with bolts, and adjacent black plastic/metal curved piece.
- **Visible damage/condition:** Cream trim/fender piece shows scuffs, scratches, dirt marks, and possible edge wear near mounting points. Some rust/corrosion visible on bolt heads/bracket edges. No clear crack or break is confirmed from this angle.
- **Labels/te
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Passenger/driver side exterior of a Thor motorhome/RV, mid-to-rear sidewall with slide/side panel, storage/utility compartment doors, graphics/decals, rear wheel area.
- **Visible damage:**
- White/cream lower side panel ahead of rear wheel shows vertical scuffing/scrape marks near a black compartment latch and panel seam.
- Lower graphic/paint/decals around the wheel opening show chips/scrapes and edge wear, especially along the black/brown decal near the wheel arch.
Human interpretation • confidence 0.00
parts-photo
Warranty image (IMG_4593.JPG) shows exterior RV/coach body damage near a compartment/entry area and wheel well.
- Visible damage: multiple scrape/scuff marks on cream/white lower body panel, black latch/lock surround, and adjacent brown/black graphic/trim area. Some paint/graphic material is chipped or abraded, especially near the upper brown graphic edge and around the black latch.
- Parts/components visible: exterior body side panel, black keyed compartment latch/handle, black vertical trim/s
Human interpretation • confidence 0.00
parts-photo
Warranty claim image (tri-1202 / Thor / case 2961 / parts-inquiry / IMG_4594.JPG):
- Visible area: RV/trailer exterior lower side near wheel well/tire and adjacent side skirt/panel.
- Damage: Black exterior trim/graphic or lower skirt area has heavy scuffing/abrasion with white substrate exposed and chipped/peeled sections. Damage is concentrated near the wheel opening and lower side panel.
- Measurement/context: Tape measure shown across the damaged area, roughly spanning the 30–40 inch marks;
Human interpretation • confidence 0.00
parts-photo
- **Image context:** Wide exterior photo of an RV dealership/storage lot with multiple RVs/trailers parked. Main visible unit is a beige/white **Thor Siesta** Class C motorhome on the right side of the frame.
- **Visible components:** Passenger-side body, large side window, entry door area, exterior storage compartments, rear ladder, roof equipment/vents, awning hardware/arms, graphics/decals, rear cap/bumper area.
- **Visible labels/text:** “**SIESTA**” on rear side panel; small roadside sign a
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** No vehicle/RV damage is shown in this image; it is a close-up of a printed service/estimate document on a dark surface.
- **Document/labels visible:** TRI-AM RV Center work order/estimate.
- Estimate/Case: **2961**
- Appointment: **24 FEB 2026, 11:00am**
- Stock #: **10930**
- Stock desc: **2018 Thor Siesta** (partially visible)
- Model: **24SS**
- Serial/Chassis #: **WDAPF4CC5H9739711**
- Mileage: **0**
- Author: **CLP**
- Location: **IH**
- **Repair cont
Human interpretation • confidence 0.00
parts-photo
- **Visible components:** RV exterior sidewall near wheel well; black Furrion shore-power inlet marked **“30Amp 125V”**; adjacent electrical warning decal; vertical tape measure placed beside inlet/sidewall.
- **Visible damage:** Scuffing/scraping on the lower black exterior graphic/trim near the wheel opening, with multiple white exposed areas/chips. No obvious damage visible on the Furrion power inlet itself.
- **Labels/text:** Warning decal partially readable: “WARNING… THIS CONNECTION IS… AC
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Multiple gray/black scuff marks, scratches, and paint transfer on beige exterior RV body panels. Damage spans both sides of a vertical black trim/seam, with heavier abrasion on the left panel and lighter scuffing on the right.
- **Approx. size/location:** Tape measure shown across the area from about 50–57 inches; damaged zone appears roughly 6–8 inches wide horizontally, with several marks extending vertically below the tape.
- **Parts/components visible:** Beige exterior
Human interpretation • confidence 0.00
parts-photo
Image is a close-up/rotated partial view of a printed label/document next to a dark black trim/panel and tan upholstery/fabric. No clear physical damage is visible; only dust/specks and shadows/reflections.
Readable/partial text:
- “Vehicle Manufacturer: THOR MOTOR COACH, INC.”
- “VIN: WDAPF4CC35H9739…” (remaining digits unclear)
- “Date of Manufacture …”
- “Serial Number: TCT2…” (partially cut off)
- Partial compliance language referencing components/manufacture date.
Parts/repair context: ap
Human interpretation • confidence 0.00
parts-photo
Close-up of an RV exterior body/side panel area with black-and-white graphics/paint and a vertical seam/gap between adjacent panels or trim pieces. Visible damage includes torn/peeling black graphic or coating at the lower-left edge, with white substrate exposed and surrounding scuffs/scratches on the black surface. The seam/edge area appears slightly rough/worn but no clear crack or structural break is confirmed. No labels, VIN, part numbers, or document text visible. Likely supports a parts/re
Human interpretation • confidence 0.00
parts-photo
- **Image type:** Photo of a printed service/repair order document; no RV/component damage is shown.
- **Visible components/parts:** Paper document only; no physical repair parts visible.
- **Readable document text/details:**
- Dealer appears to be **TRI-AM RV Center** (partial logo visible).
- Phone: **(423) 235-1167**; Toll Free: **(877) 635-1167**; Fax: **(423) 235-1176**
- Address: **1202 Idell Road, Bulls Gap, TN 37711**
- Appointment Date: **24 FEB 2026 – Time: 11:00am**
- Stock
Human interpretation • confidence 0.00
parts-photo
Warranty claim image review — case 2961 / IMG_4586.JPG:
- **Visible component:** Vehicle/RV instrument cluster/dashboard gauge panel.
- **Displayed readings/text:** Digital display shows approximately **024652 miles** and **8368.0** (likely trip/secondary mileage). Adjacent display shows **+42°F** and **11:00**.
- **Gauges visible:** Tachometer area marked “x1000 1/min,” speedometer/other dial portions, and fuel/diesel gauge markings.
- **Damage observed:** No clear functional damage visible. S
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • Feb 25, 2026, 12:14 PM
@Tessa C hey i need price and part numbers for a compartment door, compartment door lock , fender drivers side rear and a long shoot but if we can also decals for this fender
Tessa Coffey
dealer_or_external • Feb 25, 2026, 12:47 PM
@Chris L reached out to Thor to get parts and pricing
Tessa Coffey
dealer_or_external • Feb 25, 2026, 4:12 PM
@Chris L Thor said they didnt offer parts for this due to the age
Chris Lehnert
dealer_or_external • Feb 26, 2026, 2:25 PM
@Tessa C DONT FOR GET ICON!!!!!!!!!!!!!!!
Tessa Coffey
dealer_or_external • Feb 26, 2026, 4:20 PM
@Chris L me and cory both looked through ICON and couldnt find anything...is there another aftermarket place i can look?
Chris Lehnert
dealer_or_external • Mar 5, 2026, 3:36 PM
@Tessa C any luck on this one
Tessa Coffey
dealer_or_external • Mar 5, 2026, 3:46 PM
@Chris L nope i looked at icon couldn't find anything on there. Is there another place i could try
Tessa Coffey
dealer_or_external • Mar 23, 2026, 1:21 PM
@Chris L This customer called wanting to know about parts. This is the one where i didnt know where else to look. couldnt find anything with thor or icon
Claim Files
est2961.pdf
main-pdf • Feb 25, 2026, 12:11 PM • 485,821 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/ROTHERY 2961/est2961.pdf