Claim explorer / evidence thread
Claim 2908
TRI 1202 • Ashlee • Parts Inquiry • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
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Auto-Approved
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Payment Due
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Approaching deadline
156 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
18
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 28, 2026, 8:26 AM to Oct 31, 2026, 2:54 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
156 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/ADDDINGTON 2908/EST.pdf
Timeline
First seen May 28, 2026, 8:26 AM • last seen Oct 31, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
19 indexed side comments on this claim.
Latest visible thread signal
Jan 13, 2026, 12:57 PM • dealer_or_external • @Cole P CORRECT STEPS ARE HERE
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 7 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
- **Visible component:** RV exterior entry step assembly under the sidewall/threshold; black metal step tread with perforated grip holes, side mounting brackets, lower support/frame pan.
- **Visible damage/condition:** Noticeable rust/corrosion on both side mounting brackets and lower corners; scuffed/dirty black step surfaces. No clear fracture or missing part visible from this angle.
- **Parts likely involved:** Entry step assembly, side mounting brackets, lower step/frame support hardware.
-
Human interpretation • confidence 0.00
parts-photo
Visible undercarriage/suspension area of an RV/trailer.
- **Components shown:** Black frame/bracketry, axle/brake backing plate area, round brake/axle component, mounting flange with four rusty bolts, wiring loom/conduit and green wires, nearby suspension/bolt hardware.
- **Visible condition/damage:** Heavy dirt/mud staining and surface rust on brake mounting plate, bolts, and round component. No clear crack, break, missing part, or deformation visible from this angle. Hardware appears installe
Human interpretation • confidence 0.00
parts-photo
Close-up of an underside/exterior black metal frame component, likely a support bracket/rail or step-frame area. The right-side vertical bracket/edge shows visible paint loss with orange-brown rust/corrosion and possible deformation/scuffing at the lower corner. Adjacent black horizontal rail/channel appears intact but close-up is blurry, so alignment or cracking cannot be confirmed. Concrete shop floor visible underneath; no readable labels, tags, VIN, part numbers, or document text present.
R
Human interpretation • confidence 0.00
parts-photo
- **Visible component/part:** Black textured plastic exterior trim/fender skirt or wheel-well molding on RV side panel, with mounting screws/fasteners visible. Wheel/tire area partially visible at lower right.
- **Visible damage/condition:** Trim appears loose/misaligned with an uneven lower edge and possible crack/break or separation near the lower/inner area. One screw/fastener is present on the upper surface; surrounding plastic looks slightly stressed. Damage is not fully clear due to blur/g
Human interpretation • confidence 0.00
parts-photo
Underbody/wheel-well photo showing a tire very close to adjacent suspension/body components.
- **Visible components:** tire sidewall/tread shoulder, rusted metal suspension/axle area, cylindrical suspension/brake-related component, black plastic wheel-well liner or inner fender/underbelly panel, wiring/loom near upper left.
- **Visible damage/condition:** tight clearance between tire and inner wheel-well/liner; black plastic liner appears scuffed/deformed or possibly rubbing near tire. Metal su
Human interpretation • confidence 0.00
parts-photo
Close-up of a tire showing visible sidewall/shoulder damage. The outer sidewall has a long scraped/gouged area with rough abrasion, scuffing, and missing/loose rubber material near the tread edge. Tread blocks are visible on the left; wheel/rim edge is partially visible at right.
Partial molded tire markings/branding are present but not clearly readable. No document or screenshot text is shown.
Repair context: image supports a claim/parts inquiry related to tire damage, likely needing tire ins
Human interpretation • confidence 0.00
parts-photo
Under-trailer/wheel-well view of RV chassis.
- **Visible components:** tire/wheel, brake drum/backing plate area, axle tube, suspension/frame bracket/hanger hardware, underbelly/OSB floor, routed electrical wiring including brake/loom wiring.
- **Visible condition/damage:** wheel-end/brake hardware shows surface rust and road grime. Bracket/fasteners are visible at the axle/frame area; no clear fracture or missing part is conclusively visible from this angle. Wiring is exposed/routed near the b
Human interpretation • confidence 0.00
parts-photo
Visible underbody/wheel-well area of an RV/trailer. A tire is visible on the left, with adjacent black plastic/rubber wheel-well/underbelly material. Near the center, a black plastic component or liner edge appears torn, cracked, and partially hanging down, with jagged broken edges and scuffing. Surrounding underbelly fabric/insulation panels are visible; no readable labels, part numbers, or document text appear.
Likely repair context: replacement or reattachment of damaged wheel-well liner/und
Human interpretation • confidence 0.00
parts-photo
Image shows underside/side of an RV entry step area near a tire.
- **Visible damage/condition:** Rust/corrosion and paint loss along the vertical step support bracket and lower corner of the black metal step frame. Surface wear/scuffing on the step face. No clear break or missing part visible.
- **Parts/components:** Black metal entry step/step box, side mounting/support bracket with bolts, adjacent tire/wheel area, lower frame rail.
- **Labels/text:** No readable labels, part numbers, or docum
Human interpretation • confidence 0.00
parts-photo
Visible damage: Splintered/broken wood panel or cabinet/structural board edge, with chipped/frayed wood and dark scuff/marks. Damage is adjacent to exposed wiring.
Parts/components visible: Raw wood framing/paneling, small wood trim/block pieces, multiple loose electrical wires/cables in white, black, blue-striped, and pink/red, and a black plastic curved component behind the wiring.
Labels/text: No readable labels, tags, or document/screenshot text visible.
Repair context: Likely interior RV
Human interpretation • confidence 0.00
parts-photo
- **Visible components:** RV/trailer wheel assembly with aluminum alloy rim, lug nuts/center cap, black Michelin tire, inner wheel well/fender liner above tire.
- **Visible damage:** Black plastic/underbody wheel-well liner/fender area above the tire appears torn, cracked, and broken with jagged edges/missing pieces at the upper-right area. Tire sidewall shows scuffing/abrasion marks, but no clear puncture or exposed cord visible in this photo.
- **Labels/text:** Tire branding “MICHELIN” is visi
Human interpretation • confidence 0.00
parts-photo
Visible RV/trailer wheel assembly: black tire mounted on silver/black alloy rim with center cap, lug nuts, and valve stem visible.
Damage/condition:
- Alloy rim shows heavy staining/oxidation and curb-like scuffing around the outer lip.
- Possible chip/crack or gouge at the lower rim lip around the 6 o’clock position; extent unclear from photo.
- Tire sidewall appears intact in this view; no obvious puncture or bulge visible.
- Wheel/tire area is dirty from use.
Readable labels/text:
- Tire si
Human interpretation • confidence 0.00
parts-photo
Image shows underside/undercarriage area near a wheel or suspension/frame section of an RV.
- **Visible components:** black steel frame/crossmember or mounting bracket, large hex bolt/nut with washer, wiring/line routed above, plastic/metal underbody panels, nearby round metal component consistent with suspension/axle/wheel-well hardware.
- **Visible condition/damage:** area is dirty/mud-spattered with surface rust on exposed metal edges/fasteners. A rust-colored oval hole/spot is visible on th
Human interpretation • confidence 0.00
parts-photo
Warranty image shows underside of RV/trailer frame at axle area.
- **Visible components:** Dexter axle tube/beam, black corrugated wiring loom, underside floor/decking, nearby frame/suspension structure.
- **Labels/text visible:** Dexter/Forest River axle identification label. Readable items include **“FOREST RIVER #10”**, large number **9209852**, **DEXTER**, **DUE: 2020-03-16**, **CAPACITY: 3000**, **UNIQUE ID: 613557972018**, barcode, and partial specs including **HF=70.70** and **OB=57.37
Human interpretation • confidence 0.00
parts-photo
Image shows an interior RV cavity behind/under cabinetry with exposed wood framing/panels and multiple loose electrical wires routed through the space.
- **Visible damage:** A plywood/luan panel edge is chipped/splintered with a rough broken notch where wiring passes nearby. Some dark scuff/stain marks on the wood. No clear wire insulation damage visible, but wiring appears unsecured/exposed.
- **Components/parts:** Wood cabinet/partition panels, framing/blocking, wiring harnesses/conductors in
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Black wheel-well/fender liner or adjacent underbody panel is torn/frayed with a jagged vertical split near the tire. Edges show scraping/abrasion; possible tire rub/contact, but not fully confirmable from image.
- **Parts/components shown:** RV/trailer tire and rim, wheel well area, black plastic/metal fender liner/underbody skirt panel, nearby suspension/frame hardware.
- **Text/labels visible:** Tire sidewall reads “RADIAL TUBELESS.” No usable part number or manufacturer
Human interpretation • confidence 0.00
parts-photo
Underbody photo of RV axle/brake area for parts identification.
- Visible components: black Dexter axle tube, electric brake wiring in corrugated loom, steel frame/crossmember, underside floor/sheathing.
- Labels/text visible:
- Dexter / Forest River label.
- Large part/ID number appears to be **9209852**.
- Barcode label present; smaller specs are partly obscured/dirty and not fully legible.
- Separate label reads **“NEV-R-ADJUST”** and **“Self-Adjusting Electric Brakes”**.
- Damage/co
Human interpretation • confidence 0.00
parts-photo
Image shows a close-up of an RV/exterior black textured component with a light-colored/white flexible strip or seal/gasket running along/under its edge. The strip appears dirty and partially displaced or not seated flush in the channel; possible gap/loose trim issue. No clear fracture is visible, but fitment/alignment of the seal/insert looks questionable.
Visible components: black textured trim/panel edge, white/cream seal or insert, adjacent dark fabric/plastic area. Background appears to be
Human interpretation • confidence 0.00
parts-photo
{
"case_id": "2908",
"file_name": "IMG_7488.jpg",
"visible_damage": "Light scuffing/scratch marks on a textured off-white wall panel, including a curved gray/black scrape near the center and smaller marks near a wall plate.",
"parts_components": "Interior textured wall panel; small rectangular access/cover plate with one visible screw on left side.",
"labels_text": "No readable labels or document/screenshot text visible.",
"repair_context": "Likely cosmetic interior wall finish damag
Human interpretation • confidence 0.00
parts-photo
Image shows a close-up of a textured beige/gray RV interior wall or panel.
- **Visible damage:** Two small gouges/punctures with chipped surface material and dark scrape marks; one mid-wall and one lower-left/center. Minor surrounding scuffing.
- **Components visible:** Textured wall panel, two black metal hook/strap-looking pieces partially visible at top/side, a rectangular screwed-on cover/plate on right, and black trim/edge at lower right.
- **Labels/text:** No readable labels, part numbers
Human interpretation • confidence 0.00
parts-photo
Visible image shows an interior/under-cabinet or under-floor RV area with exposed wood framing, insulation, gray wall/panel backing, black plastic plumbing/tank component, wiring, and a small black round fitting with brass connection and hose/line.
Damage/condition observed:
- Exposed raw wood edge has rough cuts/notches and minor chipping.
- There appears to be a gap/separation between insulation/upper material and the wood framing.
- No clear crack, leak, broken fitting, or disconnected wire
Human interpretation • confidence 0.00
parts-photo
- **Visible damage:** Small linear gouge/scratch in a textured interior wall/panel surface; dark scuff at the deeper portion. Surrounding texture appears intact.
- **Parts/components visible:** Textured wall/panel surface; small rectangular cover plate with one screw on the left edge of image.
- **Labels/text:** No readable labels or document text visible.
- **Repair context:** Cosmetic interior wall/panel repair likely needed—fill/texture/paint blend, or replace wall panel only if damage cannot
Human interpretation • confidence 0.00
parts-photo
Visible interior RV damage: a textured beige wall/ceiling panel shows a horizontal crack or seam separation running from the edge of a plastic trim/frame piece toward the left. The joint appears opened/darkened along the line.
Visible components: textured interior panel, molded plastic trim/frame with a visible screw, and a small portion of an adjacent opening/fixture at right. No readable labels, part numbers, or document text visible.
Repair context: likely relates to an interior panel/ceili
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Dark under-cabinet or concealed utility space inside RV. Brown vertical panel/wall above, gray/white backing or insulation/duct-like material below, black cable/loom, and green/white wiring visible in foreground.
- **Visible damage/condition:** Poor visibility, but there appears to be an irregular gap/opening or unfinished cut edge along the panel/insulation area. Possible scuffing/staining on the brown panel; no clear broken part confirmed.
- **Labels/text:** No r
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Cole Perkins
dealer_or_external • Aug 22, 2025, 3:12 PM
@Tessa C need pricing on axle, wheel well, fenderskirt, actuator, and whole rear wall
Tessa Coffey
dealer_or_external • Aug 22, 2025, 4:52 PM
wheel well 24.99
fender skirt 10.99
actuator 221.99
roof 1107.99
waiting to hear back from valaska
Tessa Coffey
dealer_or_external • Aug 23, 2025, 1:43 PM
axle without mounting kit $964.99
axle with mounting kit $1005.99
Cole Perkins
dealer_or_external • Aug 26, 2025, 9:55 AM
@Tessa C I also need torsion bars for the roof I forgot to ask
Tessa Coffey
dealer_or_external • Aug 26, 2025, 10:05 AM
@Cole P F100107706 $48.99
F100107707 $48.99
Cole Perkins
dealer_or_external • Aug 26, 2025, 1:22 PM
Hello need pricing on entry door and steps
Tessa Coffey
dealer_or_external • Aug 26, 2025, 1:39 PM
Hi upper door $341.99
lower door$224.99
steps $99.99
Cole Perkins
dealer_or_external • Sep 15, 2025, 3:11 PM
@Tessa C order parts minus the door, need an actuator
Cole Perkins
dealer_or_external • Sep 27, 2025, 3:30 PM
on order po17436
Tessa Coffey
dealer_or_external • Oct 14, 2025, 12:56 PM
@Cole P HAVE EVERYTHING MINUS THE ROOF PART. ALL OTHER PARTS ARE IN THE BAY
Tessa Coffey
dealer_or_external • Oct 21, 2025, 10:16 AM
@Cole P per our conversation If something doesnt add up with these parts the last names were different.
Tessa Coffey
dealer_or_external • Oct 21, 2025, 10:19 AM
@Cole P per our conversation If something doesnt add up with these parts the last names were different. po said ensley not addington
Cole Perkins
dealer_or_external • Nov 18, 2025, 2:42 PM
@Tessa C check po on forest river they sent an email for photos on the roof and removed it from the invoice
Tessa Coffey
dealer_or_external • Dec 5, 2025, 3:26 PM
@Cole P ROOF AND SUNLIGHT ON ORDER 17600
Tessa Coffey
dealer_or_external • Dec 17, 2025, 1:45 PM
@Cole P eta on roof is 12/30
Tessa Coffey
dealer_or_external • Jan 7, 2026, 11:04 AM
CALLED AND UPDATED CUSTOMER ON PART ETA. NO ANSWER LEFT A MESSAGE
Tessa Coffey
dealer_or_external • Jan 10, 2026, 9:41 AM
@Cole P roof here waiting for forest river site so i can get invoice and shipping
Tessa Coffey
dealer_or_external • Jan 10, 2026, 10:34 AM
@Cole P good to go on this one
Tessa Coffey
dealer_or_external • Jan 13, 2026, 12:57 PM
@Cole P CORRECT STEPS ARE HERE
Claim Files
EST.pdf
pdf • Aug 22, 2025, 2:18 PM • 388,869 bytes
/home/openclaw/nas/Dropbox/TRI 1202/PARTS INQUIRY/ADDDINGTON 2908/EST.pdf