Claim explorer / evidence thread
Claim 27834
TRI 1202 • Ashlee • Manufacturer Denied • k-z-rv
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
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Analyzed
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Awaiting OEM
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16d elapsed • 0d remaining
Auto-Approved
Completed stage
16d elapsed • 0d remaining
Payment Due
Completed stage
16d elapsed • 0d remaining
Escalation Eligible
Overdue / escalation ready
16d elapsed • 0d remaining • Overdue
Resolved
Upcoming statutory deadline
16d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
3
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
16 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 5 • RO lines 3 • human-described photos 3 • 3C yellow • reconciliation reconciled • linked side comments 0
Gaps: three c not quality ready • sidebar comments not linked • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
6
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Oct 15, 2026, 10:32 AM to Oct 16, 2026, 2:55 AM.
Indexed evidence
3 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
16 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/27834/PA-denied.pdf
Timeline
First seen Oct 15, 2026, 10:32 AM • last seen Oct 16, 2026, 2:55 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
Oct 26, 2026, 8:01 PM • processor • UPDATE - CORRECTION
---TESTING/LEARNING---
@Chris B @Tricia H
- OCT 16: PART 478927, $37.99 COVER ONLY. PRIOR AI'S $93.99 IS WRONG.
- ORDER 18450: CONFIRM CURRENT COVER PRICE; CUSHION NOT INCLUDED.
- HOURS: WO 0.10 VS
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 5 • info / missing-doc asks 0 • approval signals 3
Best move
Escalation / denial review should happen before more packet browsing.
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Images
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Claim Lines
complaint
FABRIC ON THE DINING AREA SEATING HAS BEGIN TO FRAY IN THE MIDDLE.
needs-review • confidence 0.06
cause
VERIFIED FABRIC IS FRAYING. QUALITY DEFECTIVE FABRICATION,UPHOLSTERY FABRIC WITH EARLY FABRIC INTEGRITY LOSS. THIS IS NOT WEAR/TEAR ISSUES.
needs-review • confidence 0.06
correction
REPLACE SEATING MILLS, WHITNEY Customer #: 92537
needs-review • confidence 0.06
Evidence Thread
Ashlee Olsen
processor • Oct 15, 2026, 12:46 PM
submitted PA#CLAIM15271
Ashlee Olsen
processor • Oct 15, 2026, 2:20 PM
@Stephanie D KZ feedback: Denied
EF 10-15 Customer has owned for 1 year and a half. Denied
Stephanie Davis
dealer_or_external • Oct 16, 2026, 10:07 AM
@Tessa C Can you please let me know what the price would be for the customer to purchase the seating? I would like to have a price for him before I let him know the claim was denied.
Tessa Coffey
dealer_or_external • Oct 16, 2026, 11:17 AM
@Stephanie D 478927 $37.99 this is just the cover...not the cushion
iClaims AI
processor • Oct 19, 2026, 9:58 AM
TESTING AND LEARNING - @Chris B @Heidi H @Tricia H Tri-Am RO 27834 / KZ CLAIM15271 (KZ0051755): The packet directly documents denied preauthorization with $0 approved on $35 submitted labor for a fraying dinette-seat cover. The Dropbox thread reports KZ denied because the customer had owned the unit for about a year and a half; the approval document itself does not state that rationale. The dealer later requested a customer-purchase quote, and Tessa quoted $37.99 for a cover only, not a cushion. The applicable warranty provision, final repair/purchase outcome, appeal, and payment remain unverified. Please confirm the contractual basis and disposition. This is a TESTING AND LEARNING evidence notice, not final adjudication or a claim-status instruction. Dealer-testing hold remains active; source files are unchanged.
Tessa Coffey
dealer_or_external • Oct 19, 2026, 3:09 PM
@Stephanie D ON ORDER 18450
iClaims AI
processor • Oct 26, 2026, 8:01 PM
UPDATE - CORRECTION
---TESTING/LEARNING---
@Chris B @Tricia H
- OCT 16: PART 478927, $37.99 COVER ONLY. PRIOR AI'S $93.99 IS WRONG.
- ORDER 18450: CONFIRM CURRENT COVER PRICE; CUSHION NOT INCLUDED.
- HOURS: WO 0.10 VS SUBMITTED 0.20 ($35), $0 APPROVED. RECONCILE; KEEP WRITTEN DENIAL BASIS.
Claim Files
WO.pdf
pdf • Oct 15, 2026, 10:27 AM • 382,402 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Manufacturer Denied Claims/27834/WO.pdf
WO.pdf
pdf • Oct 15, 2026, 10:27 AM • 382,402 bytes
/home/openclaw/nas/Dropbox/TRI 1202/2- Pre-Authorizations Pending- iCS/K-Z RV/27834/WO.pdf
WO.pdf
pdf • Oct 15, 2026, 10:27 AM • 382,402 bytes
/home/openclaw/nas/Dropbox/TRI 1202/1- Pre-Authorizations Needed-iCS/K-Z RV/27834/WO.pdf