Claim explorer / evidence thread
Claim 27797
TRI 1202 • Ashlee • Approved / Unpaid • keystone
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 50
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
24d elapsed • 0d remaining
Analyzed
Completed stage
24d elapsed • 0d remaining
Awaiting OEM
Completed stage
24d elapsed • 0d remaining
Auto-Approved
Approaching deadline
24d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
24d elapsed • 21d remaining
Escalation Eligible
Upcoming statutory deadline
24d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
24d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$500.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
50
No active evidence gaps are listed.
Deadline Status
Approaching deadline
24 days open in the visible workflow.
Recommended Action
Await OEM Response
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 37 • RO lines 27 • human-described photos 34 • 3C red • reconciliation reconciled • linked side comments 4
Gaps: three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
13
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Oct 7, 2026, 1:05 PM to Oct 10, 2026, 2:55 AM.
Indexed evidence
3 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
24 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Keystone/27797/PA.pdf
Timeline
First seen Oct 7, 2026, 1:05 PM • last seen Oct 10, 2026, 2:55 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Oct 21, 2026, 12:55 PM • dealer_or_external • @Stephanie D STILE PIECE HERE. STILL WAITING ON THE TWO DOORS. STILE PIECE OUT IN BAY
Role mix
Dealer 0 • OEM 0 • Processor 2
Decision cues
Denial signals 0 • info / missing-doc asks 4 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
Bathroom door has a small chip, Replace scratched at bottom and chips
needs-review • confidence 0.15
complaint
Bathroom door has a small chip, Replace scratched at bottom and chips
needs-review • confidence 0.15
cause
Damaged at install, noted on DAF
needs-review • confidence 0.00
cause
Damaged at install, noted on DAF
needs-review • confidence 0.00
correction
Replace bathroom door 3100408B Bed - Hardware 0 1 0.5 1 0.2
needs-review • confidence 0.15
correction
Replace bathroom door 3100408B Bed - Hardware 0 1 0.5 1 0.2
needs-review • confidence 0.15
complaint
The metal piece that is between the bunk beds is scratched and damaged in several areas
needs-review • confidence 0.11
complaint
The metal piece that is between the bunk beds is scratched and damaged in several areas
needs-review • confidence 0.11
cause
Scratched at install, noted on DAF
needs-review • confidence 0.00
cause
Scratched at install, noted on DAF
needs-review • confidence 0.00
correction
Remove and replace the aluminum bar between the bunk beds 3104608B Floor to Ceiling Cabinet - 0 0.5 0.5 1 0.5
needs-review • confidence 0.20
correction
Remove and replace the aluminum bar between the bunk beds 3104608B Floor to Ceiling Cabinet - 0 0.5 0.5 1 0.5
needs-review • confidence 0.30
complaint
The slide stile board has a very Stile deep scratch on the right side, if facing it
needs-review • confidence 0.32
complaint
The slide stile board has a very Stile deep scratch on the right side, if facing it
needs-review • confidence 0.06
cause
Noted on DAF
needs-review • confidence 0.32
cause
Noted on DAF
needs-review • confidence 0.00
correction
Remove and replace with new stile 3200908B Door - Interior Sliding - 0 1 0.8 1 0.8
needs-review • confidence 0.32
correction
Remove and replace with new stile 3200908B Door - Interior Sliding - 0 1 0.8 1 0.8
needs-review • confidence 0.18
complaint
Bedroom sliding door is Replace chipped and has damage in several areas throughout the door
partial-match • confidence 0.47
complaint
Bedroom sliding door is Replace chipped and has damage in several areas throughout the door
partial-match • confidence 0.47
cause
Noted on DAF, damaged at factory build
needs-review • confidence 0.32
cause
Noted on DAF, damaged at factory build
needs-review • confidence 0.00
correction
Remove damaged door and replace with new one 3200414A Door - Interior Folding - 0 0.4 0.2 1 0.2
needs-review • confidence 0.32
correction
Remove damaged door and replace with new one 3200414A Door - Interior Folding - 0 0.4 0.2 1 0.2
needs-review • confidence 0.18
complaint
The bedroom doors have a big Repair gap at the top, when closed, compared to the bottom
partial-match • confidence 0.41
complaint
The bedroom doors have a big Repair gap at the top, when closed, compared to the bottom
needs-review • confidence 0.11
cause
Noted on DAF
needs-review • confidence 0.29
cause
Noted on DAF
needs-review • confidence 0.00
correction
Doors need to be aligned to close properly 5102406B Light, 12V Interior - Replace 0 0.4 0.2 1 0.2
needs-review • confidence 0.31
correction
Doors need to be aligned to close properly 5102406B Light, 12V Interior - Replace 0 0.4 0.2 1 0.2
needs-review • confidence 0.13
complaint
Light on the ceiling in the bedroom is very loose and hard to turn on
partial-match • confidence 0.44
complaint
Light on the ceiling in the bedroom is very loose and hard to turn on
needs-review • confidence 0.30
cause
Noted on DAF
needs-review • confidence 0.31
cause
Noted on DAF
needs-review • confidence 0.00
correction
Replace the ceiling light For paper claims only use one pre-authorization number per warranty claim form. Staple a copy of this pre-authorization to a warranty claim form. Fill out the header information and the
needs-review • confidence 0.31
correction
Replace the ceiling light For paper claims only use one pre-authorization number per warranty claim form. Staple a copy of this pre-authorization to a warranty claim form. Fill out the header information and the
needs-review • confidence 0.18
complaint
The ceiling light at the entry of Lens/Globe the unit is missing the cover
needs-review • confidence 0.31
complaint
The ceiling light at the entry of Lens/Globe the unit is missing the cover
needs-review • confidence 0.29
cause
Noted on DAF
needs-review • confidence 0.31
cause
Noted on DAF
needs-review • confidence 0.00
correction
Replace the ceiling light cover 3103124B Dinette Table - Leg Base - 0 0.4 0.2 1 0.2
needs-review • confidence 0.31
correction
Replace the ceiling light cover 3103124B Dinette Table - Leg Base - 0 0.4 0.2 1 0.2
needs-review • confidence 0.24
complaint
Interior kitchen table pedestals Replace are missing. Unit has been looked over and checked in all areas
needs-review • confidence 0.27
complaint
Interior kitchen table pedestals Replace are missing. Unit has been looked over and checked in all areas
needs-review • confidence 0.11
cause
Noted on DAF
needs-review • confidence 0.27
cause
Noted on DAF
needs-review • confidence 0.00
correction
Replace both table pedestals 1207508A Step - Repair 0 1 0.5 1 0.5
needs-review • confidence 0.27
correction
Replace both table pedestals 1207508A Step - Repair 0 1 0.5 1 0.5
needs-review • confidence 0.05
complaint
Entry door steps are scratched on the threshold
needs-review • confidence 0.29
complaint
Entry door steps are scratched on the threshold
needs-review • confidence 0.15
cause
Noted on DAF
needs-review • confidence 0.29
cause
Noted on DAF
needs-review • confidence 0.00
correction
Replace the entry door steps KRV repair only Pre-Authorization number: PREAUTH166859 3.5 For paper claims only use one pre-authorization number per warranty claim form. Staple a copy of this pre-authorization to a warranty claim form. Fill out the header information and the
needs-review • confidence 0.29
correction
Replace the entry door steps KRV repair only Pre-Authorization number: PREAUTH166859 3.5 For paper claims only use one pre-authorization number per warranty claim form. Staple a copy of this pre-authorization to a warranty claim form. Fill out the header information and the
needs-review • confidence 0.15
Evidence Thread
Ashlee Olsen
processor • Oct 7, 2026, 1:24 PM
submitted PREAUTH166859
Ashlee Olsen
processor • Oct 9, 2026, 4:21 PM
approved
job 3 .5
job 4 .5
job 5 .5
job 6 .8
job 7 .2
job 8 .2
KRV - Please retain part for possible return or additional photos. Keystone will notify you within 48 hours of submitting your claim for disposition of the part. Model+serial #s / vendor tags from complete component / vendor markings required.
job 9 .1
job 10 .2
job 11 .5 repair only
Stephanie Davis
dealer_or_external • Oct 12, 2026, 11:43 AM
@Tessa C Approved to order the following.
Line 3: bathroom door
Line 4: Alum bar
Line 5: stile for the slide
Line 6: bedroom door
Line 8: ceiling light
Line 9: ceiling light cover
Line 10: table pedestals (X2)
This is the one we just went out and measured.
Tessa Coffey
dealer_or_external • Oct 12, 2026, 2:09 PM
@Stephanie D Had to reachout to verify i was getting the correct color of the doors and stile
Tessa Coffey
dealer_or_external • Oct 13, 2026, 10:07 AM
@Stephanie D ON ORDER 18437
Tessa Coffey
dealer_or_external • Oct 19, 2026, 11:50 AM
@Stephanie D PARTIAL ORDER CAME IN. PER OUR CONVO THE BUNK SUPPORT CAME SCRATCHED. WILL ATTACH PHOTO FOR YOU. STILL LACKING DOOR AND FASICA PIECES
Stephanie Davis
dealer_or_external • Oct 19, 2026, 1:42 PM
@Tessa C after viewing the photo of the damaged part, I think we should just request another per our convo.
Tessa Coffey
dealer_or_external • Oct 19, 2026, 2:05 PM
@Stephanie D cc'd you in email about damaged part
Tessa Coffey
dealer_or_external • Oct 21, 2026, 12:55 PM
@Stephanie D STILE PIECE HERE. STILL WAITING ON THE TWO DOORS. STILE PIECE OUT IN BAY
Claim Files
WO.pdf
pdf • Oct 7, 2026, 12:53 PM • 403,629 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Keystone/27797/WO.pdf
WO.pdf
pdf • Oct 7, 2026, 12:53 PM • 403,629 bytes
/home/openclaw/nas/Dropbox/TRI 1202/2- Pre-Authorizations Pending- iCS/Keystone/27797/WO.pdf
WO.pdf
pdf • Oct 7, 2026, 12:53 PM • 403,629 bytes
/home/openclaw/nas/Dropbox/TRI 1202/1- Pre-Authorizations Needed-iCS/Keystone/27797/WO.pdf