iClaims logo
Internal operations platform

Claim Detail

Search result → immediate full claim view.
Home
Claim explorer / evidence thread
Claim 27751
TRI 1202 • Ashlee • Warranty Checks • unknown OEM
Next Recommended Action

Review Short-Pay

Approaching deadline
Reason
No flagged violation label yet — keep reviewing payment and document evidence
Deadline
Approaching deadline
Estimated recovery
$750.00
risk 0.00 deadline Approaching deadline images 0 matched 0 gaps 3

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
5d elapsed • 0d remaining
Analyzed
Completed stage
5d elapsed • 0d remaining
Awaiting OEM
Completed stage
5d elapsed • 0d remaining
Auto-Approved
Completed stage
5d elapsed • 0d remaining
Payment Due
Approaching deadline
5d elapsed • 40d remaining
Escalation Eligible
Upcoming statutory deadline
5d elapsed • 5d remaining
Resolved
Upcoming statutory deadline
5d elapsed • 5d remaining

AI Claim Analysis

Estimated Recovery Amount
$750.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
3
No active evidence gaps are listed.
Deadline Status
Approaching deadline
5 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.

Dossier completeness

Files 1 • RO lines 3 • human-described photos 0 • 3C yellow • reconciliation reconciled • linked side comments 0
Gaps: no human level images • no human level image description • three c not quality ready

US dispute readiness

Evidence packet check

Compact packet candidate
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
7
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Oct 26, 2026, 4:10 PM to Oct 31, 2026, 3:20 AM.
Indexed evidence
1 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
5 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Vendor 2026
Timeline
First seen Oct 26, 2026, 4:10 PM • last seen Oct 31, 2026, 3:20 AM
Evidence flags
No active evidence gap flags

Comment Intelligence

Thread depth
20 indexed side comments on this claim.
Latest visible thread signal
Oct 28, 2026, 12:45 PM • processor • Thank you!!
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 0 • info / missing-doc asks 11 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Images

Claim Lines

complaint
GENERATOR IS NOT RUNNING AND CUSTOMER CAN SMELL GAS CHECK AND ADVISE
gap • confidence 0.00
cause
AFTER INSPECTION TECH FOUND THE GENSET IS NOT STARTING DUE TO A VARNISHED CARB. THIS IS CAUSING FUEL TO DUMP OUT THROUGH AIR INTAKE.SOAKING AIR FILTER AND CAUSING OIL TO THIN FROM FUEL AT PISTON. DANIEL, JONI Customer #: 83879
gap • confidence 0.00
correction
NEED TO REMOVE AND CLEAN CARB, REPLACE AIR FILTER AND ENGINE OIL TO CORRECT CONCERN.
gap • confidence 0.00

Evidence Thread

Tamara Hayes
dealer_or_external • Sep 30, 2026, 10:29 AM
@Tessa C @Cole P CAN I PLEAE GET PRICES AND PART NUMBERS FOR THE OIL, BRAKE CLEANER, AND AIR FILTER
Cole Perkins
dealer_or_external • Oct 7, 2026, 9:39 AM
@Tamara H CARB AE004 196.78ASK FOR GASKETS, AE002 36.00, BRAKE CLEANER IS ON THE SHELF
Tamara Hayes
dealer_or_external • Oct 7, 2026, 11:18 AM
@Stephanie D THEY ARE WANTING TO REPLACE THE GENERATOR DUE TO A FLOAT VALVE FAILURE. THE HAVE EXT WARR THRU RT 66. I CALLED IT IN, AND THEY SAID THE GENERATOR HAS A 3 YEAR OR 2,000 HR WARRANTY. HE SAID IT WILL NEED TO BE FILED WITH GENSET. IF THEY WILL NOT COVER LABOR, AND JUST THE PART, RT 66 WILL COVER LABOR WITH A DENIAL FROM THEM FOR THE LABOR
Cole Perkins
dealer_or_external • Oct 7, 2026, 12:59 PM
Stephanie do the same repair as the Reeds
Stephanie Davis
dealer_or_external • Oct 8, 2026, 4:54 PM
I am waiting on the photos from the tech @Cole P @Tamara H
Stephanie Davis
dealer_or_external • Oct 9, 2026, 10:28 AM
@Ashlee O This will go through Next Gen Power System. Our cust number is 93775.
Ashlee Olsen
processor • Oct 9, 2026, 11:39 AM
Good morning! Do you have the info for where I send this to? I don't think I've done one before. Thank you!
Stephanie Davis
dealer_or_external • Oct 9, 2026, 12:32 PM
Hello Ashlee! I have attached a couple of screen shots to the folder. This is the information we used on folder 26692 when we had a customer with a generator problem. Let me know if that helps at all.
Ashlee Olsen
processor • Oct 9, 2026, 12:53 PM
Oh that's right, thank you!
Ashlee Olsen
processor • Oct 9, 2026, 12:59 PM
PA sent to NPS
Ashlee Olsen
processor • Oct 9, 2026, 2:12 PM
@Stephanie D NPS feedback: Normally we only approve an hour for a carburetor cleaning and then I can do another hour for the oil change. I will also need the generator serial number, the trailer year, and the VIN.Can you get pictures of the carburetor disassembled and the mounting gasket inside the air box for this? I will add the example pict to this folder
Ashlee Olsen
processor • Oct 9, 2026, 2:15 PM
@Stephanie D Here's the photo example
Stephanie Davis
dealer_or_external • Oct 9, 2026, 2:59 PM
Ashlee, I just would like to make sure I am clear on this. They would need the photos of the carburetor and mounting gasket at the time of the work preformed, correct?
Ashlee Olsen
processor • Oct 9, 2026, 4:26 PM
Correct, you have been approved 2 hours to do the work and they will want the requested photos at the time we submit for payment. I will add the email approval to this folder. Thanks!
Stephanie Davis
dealer_or_external • Oct 13, 2026, 4:25 PM
Ashlee, I have attached all requested phots and the serial tag as well. The units year,make,model and vin number are all located on the WO.
Ashlee Olsen
processor • Oct 13, 2026, 4:42 PM
submitted claim
Stephanie Kendziorski
processor • Oct 28, 2026, 9:57 AM
done
Stephanie Kendziorski
processor • Oct 28, 2026, 9:57 AM
@Ashlee O For work order 27751, has claim number of D5791 for your note. :)
Ashlee Olsen
processor • Oct 28, 2026, 12:45 PM
paid $371.77 check #425477 D5791
Ashlee Olsen
processor • Oct 28, 2026, 12:45 PM
Thank you!!

Claim Files

27751 PAID CHECK.pdf
pdf • Oct 26, 2026, 4:05 PM • 448,162 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Vendor 2026/27751 PAID CHECK.pdf