Claim explorer / evidence thread
Claim 27696
TRI 1202 • Ashlee • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
49d elapsed • 0d remaining
Analyzed
Completed stage
49d elapsed • 0d remaining
Awaiting OEM
Completed stage
49d elapsed • 0d remaining
Auto-Approved
Completed stage
49d elapsed • 0d remaining
Payment Due
Completed stage
49d elapsed • 0d remaining
Escalation Eligible
Completed stage
49d elapsed • 0d remaining
Resolved
Overdue / escalation ready
49d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$375.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
3
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
49 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
9
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Sep 13, 2026, 2:56 AM to Oct 15, 2026, 2:55 AM.
Indexed evidence
4 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
49 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/27696/COMPLETED WO.pdf
Timeline
First seen Sep 13, 2026, 2:56 AM • last seen Oct 15, 2026, 2:55 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
14 indexed side comments on this claim.
Latest visible thread signal
Oct 14, 2026, 4:01 PM • processor • paid $273.86 10/6 check #3238550
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Images
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Claim Lines
complaint
WHEN HANGING SHOWER HEAD BACK ONTO HOLER THE HOLDER SNAPPED AND BROKE
partial-match • confidence 0.39
complaint
WHEN HANGING SHOWER HEAD BACK ONTO HOLER THE HOLDER SNAPPED AND BROKE
needs-review • confidence 0.12
cause
SHOWER HEAD HOLDER HAD DEFECT CAUSING IT TO BREAK AND NOT HOLD THE SHOWER HEAD AS DESIGNED TO DO SO NIXON, JEREMIAH Customer #: 94271
partial-match • confidence 0.39
cause
SHOWER HEAD HOLDER HAD DEFECT CAUSING IT TO BREAK AND NOT HOLD THE SHOWER HEAD AS DESIGNED TO DO SO NIXON, JEREMIAH Customer #: 94271
needs-review • confidence 0.12
correction
REPLACE THE SHOWER HEAD HOLDER. WILL NEED TO REMOVE A SCREW AT THE BOTTOM OF THE SHOWER SYSYTEM. REMOVE SYSTEM OFF THE WALL,UNDO WATER LINES TO ACCESS THE HOLDER. REINSTALL SHOWER SYSTEM AND SECURE BACK IN PLACE AFTER REPLACEMENT.
partial-match • confidence 0.62
correction
REPLACE THE SHOWER HEAD HOLDER. WILL NEED TO REMOVE A SCREW AT THE BOTTOM OF THE SHOWER SYSYTEM. REMOVE SYSTEM OFF THE WALL,UNDO WATER LINES TO ACCESS THE HOLDER. REINSTALL SHOWER SYSTEM AND SECURE BACK IN PLACE AFTER REPLACEMENT.
needs-review • confidence 0.25
Evidence Thread
Ashlee Olsen
processor • Sep 14, 2026, 11:45 AM
submitted PA#2807366
Ashlee Olsen
processor • Sep 14, 2026, 12:46 PM
approved .1
09/14/2026tpettit@forestriverinc.comauthorize flat rate thank you
Stephanie Davis
dealer_or_external • Sep 14, 2026, 2:34 PM
@Tessa C Approved to order a shower head holder. I am not sure if they sale just that piece or not. I hope this is not a headache to find!
Tessa Coffey
dealer_or_external • Sep 14, 2026, 3:14 PM
@Stephanie D emailed miranda and cc'd you in the email to see if we need the whole shower assembly or if they could part us out just the bracket
Tessa Coffey
dealer_or_external • Sep 15, 2026, 10:09 AM
@Stephanie D per miranda
"This original silver shower assembly is obsolete and no longer available. There are no replacement parts. The direct replacement shower assembly is black.
F100813252 : FAUCET, SHOWER COLUMN W/JET SPRAY - MATTE BLACK $139.72 EA"
Stephanie Davis
dealer_or_external • Sep 15, 2026, 1:46 PM
@Ashlee O We are going to have to replace the shower assembly according to parts dept at FR. Can we please go back and make them aware we will need more labor. Requesting .50 to change the
FAUCET, SHOWER COLUMN W/JET SPRAY - MATTE BLACK. This will also be black and not chrome. ~Thanks
Ashlee Olsen
processor • Sep 15, 2026, 1:53 PM
You got it, email sent to FR
Ashlee Olsen
processor • Sep 15, 2026, 2:33 PM
@Stephanie D You are approved 1 hour to replace the shower assembly
Tessa Coffey
dealer_or_external • Sep 15, 2026, 2:52 PM
@Stephanie D ON ORDER 18359
Tessa Coffey
dealer_or_external • Sep 21, 2026, 9:33 AM
@Stephanie D PART ETA 9/22
Tessa Coffey
dealer_or_external • Sep 22, 2026, 10:44 AM
@Stephanie D PART IS HERE IN BAY. THEY SENT AT NO CHARGE.
Stephanie Davis
dealer_or_external • Sep 22, 2026, 11:33 AM
In service folder for replacement.
Ashlee Olsen
processor • Sep 25, 2026, 5:41 PM
submitted C#2807366
Ashlee Olsen
processor • Oct 14, 2026, 4:01 PM
paid $273.86 10/6 check #3238550
Claim Files
COMPLETED WO.pdf
pdf • Sep 25, 2026, 4:12 PM • 403,710 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27696/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Sep 25, 2026, 4:12 PM • 403,710 bytes
/home/openclaw/nas/Dropbox/TRI 1202/6- Ready To Submit/Forest River/27696/COMPLETED WO.pdf
WO.pdf
pdf • Sep 12, 2026, 2:29 PM • 381,647 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27696/WO.pdf
WO.pdf
pdf • Sep 12, 2026, 2:29 PM • 381,647 bytes
/home/openclaw/nas/Dropbox/TRI 1202/1- Pre-Authorizations Needed-iCS/Forest River/27696/WO.pdf