Claim explorer / evidence thread
Claim 27680
TRI 1202 • Ashlee • OEM Review • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
gaps 6
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
51d elapsed • 0d remaining
Analyzed
Completed stage
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Awaiting OEM
Completed stage
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Auto-Approved
Completed stage
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Payment Due
Approaching deadline
51d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
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Resolved
Upcoming statutory deadline
51d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$2,250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
6
No active evidence gaps are listed.
Deadline Status
Approaching deadline
51 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 13 • RO lines 12 • human-described photos 0 • 3C red • reconciliation reconciled • linked side comments 5
Gaps: no human level images • no human level image description • three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
12
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Sep 10, 2026, 10:21 AM to Oct 29, 2026, 2:59 AM.
Indexed evidence
5 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
51 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27680/invoice for line 1 decal.pdf
Timeline
First seen Sep 10, 2026, 10:21 AM • last seen Oct 29, 2026, 2:59 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
20 indexed side comments on this claim.
Latest visible thread signal
Oct 28, 2026, 5:35 PM • processor • submitted C#2804523
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 14 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
complaint
WHEN DOINF A LOT CHECK TECH FOUND A DECAL IS COMING OFF THE UNIT AND IS DAMAGED
partial-match • confidence 0.47
complaint
WHEN DOING A LOT CHECK TECH FOUND A DECAL IS COMING OFF THE UNIT AND IS DAMAGED
gap • confidence 0.00
cause
DECAL NOT SECURED IN PLACE GOOD AT INSTALL AND IS LIFTING OFF THE UNIT
partial-match • confidence 0.47
cause
DECAL NOT SECURED IN PLACE GOOD AT INSTALL AND IS LIFTING OFF THE UNIT
gap • confidence 0.00
correction
REPLACE THE FOREST RIVER DECAL ON THE FRONT OF THE UNIT TN, TRI-AM RV CENTER-EAST Customer #: 47602
partial-match • confidence 0.58
correction
REPLACE THE FOREST RIVER DECAL ON THE FRONT OF THE UNIT TN, TRI-AM RV CENTER-EAST Customer #: 47602
gap • confidence 0.00
complaint
SLIDING DOOR LOCK HAS FAILED AND WILL NOT ALLOW THE TECH TO LOCK THE UNIT
partial-match • confidence 0.58
complaint
SLIDING DOOR LOCK HAS FAILED AND WILL NOT ALLOW THE TECH TO LOCK THE UNIT
gap • confidence 0.00
cause
SLIDING DOOR LOCK/HANDLE IS FAULTY AND WILL NOT OPERATE.
partial-match • confidence 0.58
cause
SLIDING DOOR LOCK/HANDLE IS FAULTY AND WILL NOT OPERATE.
gap • confidence 0.00
correction
REPLACE THE SLIDING DOOR LOCK/HANDLE *47602*
partial-match • confidence 0.58
correction
REPLACE THE SLIDING DOOR LOCK/HANDLE
gap • confidence 0.00
Evidence Thread
Chris Balderrama
owner_test_review • unknown
@Ashlee O @Heidi H - iClaims TEST REVIEW 2026-10-14 / RO 27680. Reviewed WO.pdf, all 10 photos and the existing approval/parts discussion. JOB 1: The three LINE 1 photos identify the front Forest River lettering and visible lifting. The October 9 comment reports that the replacement received was the wrong Sandpiper decal. Please confirm the correct Forest River front decal/part and its supply status against that existing correspondence; more duplicate damage photos are not the missing item. JOB 2: The seven LINE 2 photos show the sliding door, handle, latch and key, but static views do not demonstrate the operational fault. Please record the specific technician finding/checks supporting the stated faulty lock/handle. The recorded approvals (1.0 and .30 hour) agree with the RO. These are preauthorization-stage follow-ups, not a finding that repairs failed. When work is completed, identify the actual parts/work and successful lock operation; do not treat parts arrival as completion. No original files or claim status changed. [TEST-27680-20261014]
Ashlee Olsen
processor • Sep 10, 2026, 11:42 AM
submitted PA#2804523
Ashlee Olsen
processor • Sep 10, 2026, 12:36 PM
approved
job 1 1
job 2 .3
Stephanie Davis
dealer_or_external • Sep 10, 2026, 3:58 PM
@Tessa C Approved to order the following.
Line 1: decal
Line 2: sliding door handle
Tessa Coffey
dealer_or_external • Sep 10, 2026, 4:08 PM
@Stephanie D ON ORDER 18346
Tessa Coffey
dealer_or_external • Sep 11, 2026, 12:45 PM
@Stephanie D PARTS UPDATE: SHIPPED BUT NO ETA
Tessa Coffey
dealer_or_external • Sep 15, 2026, 12:59 PM
@Stephanie D ALL PARTS HERE FOR THIS ONE. GOOD TO GO. S/O SU
Stephanie Davis
dealer_or_external • Sep 15, 2026, 2:12 PM
In service folder for repairs
Tessa Coffey
dealer_or_external • Oct 6, 2026, 10:41 AM
@Stephanie D emailed connie about the size difference on the decal. The one i think it is is F100612801
Stephanie Davis
dealer_or_external • Oct 6, 2026, 1:15 PM
I have chimed in on that email chain, and I have sent Connie all the photos. Will update when I get a reply.
Stephanie Davis
dealer_or_external • Oct 6, 2026, 1:27 PM
@Tessa C Connie has one coming at no charge.
thank you lets try this one F100849893 : DECAL, SANDPIPER FRONT/ODS/BACK NAME (PRINTED) order # S5856315
Tessa Coffey
dealer_or_external • Oct 6, 2026, 1:35 PM
@Stephanie D 👍
Tessa Coffey
dealer_or_external • Oct 9, 2026, 12:26 PM
@Stephanie D Connie gave us the wrong decal. its the sandpiper one instead of the forest river one we need. i cc'd you and @Cole P both on this is was all were on the same page
Chris Balderrama
processor • Oct 14, 2026, 8:02 PM
@Ashlee O @Heidi H - iClaims TEST REVIEW 2026-10-14 / RO 27680. Reviewed WO.pdf, all 10 photos and the existing approval/parts discussion. JOB 1: The three LINE 1 photos identify the front Forest River lettering and visible lifting. The October 9 comment reports that the replacement received was the wrong Sandpiper decal. Please confirm the correct Forest River front decal/part and its supply status against that existing correspondence; more duplicate damage photos are not the missing item. JOB 2: The seven LINE 2 photos show the sliding door, handle, latch and key, but static views do not demonstrate the operational fault. Please record the specific technician finding/checks supporting the stated faulty lock/handle. The recorded approvals (1.0 and .30 hour) agree with the RO. These are preauthorization-stage follow-ups, not a finding that repairs failed. When work is completed, identify the actual parts/work and successful lock operation; do not treat parts arrival as completion. No original files or claim status changed. [TEST-27680-20261014]
Tessa Coffey
dealer_or_external • Oct 19, 2026, 11:34 AM
@Stephanie D CORRECT DECAL HERE.
Stephanie Davis
dealer_or_external • Oct 19, 2026, 1:44 PM
in service folder for repairs
Stephanie Davis
dealer_or_external • Oct 21, 2026, 2:14 PM
Decal is white and not black. Please let FR know they sent the wrong decal again!
Stephanie Davis
dealer_or_external • Oct 21, 2026, 2:15 PM
@Tessa C Kenny has the photos
Tessa Coffey
dealer_or_external • Oct 26, 2026, 10:17 AM
@Stephanie D per Russ where they arent capable of sending us the right decal just change out the whole forest rvier decal. s/o su
Ashlee Olsen
processor • Oct 28, 2026, 5:35 PM
submitted C#2804523
Claim Files
COMPLETED WO.pdf
pdf • Oct 28, 2026, 4:58 PM • 403,809 bytes
/home/openclaw/nas/Dropbox/TRI 1202/6- Ready To Submit/Forest River/27680/COMPLETED WO.pdf
WO.pdf
pdf • Sep 10, 2026, 10:44 AM • 381,275 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27680/WO.pdf
WO.pdf
pdf • Sep 10, 2026, 10:44 AM • 381,275 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/27680/WO.pdf
WO.pdf
pdf • Sep 10, 2026, 10:44 AM • 381,275 bytes
/home/openclaw/nas/Dropbox/TRI 1202/2- Pre-Authorizations Pending- iCS/Forest River/27680/WO.pdf
WO.pdf
pdf • Sep 10, 2026, 10:44 AM • 381,275 bytes
/home/openclaw/nas/Dropbox/TRI 1202/1- Pre-Authorizations Needed-iCS/Forest River/27680/WO.pdf