Claim explorer / evidence thread
Claim 27665
TRI 1202 • Ashlee • Warranty Checks • unknown OEM
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
28d elapsed • 0d remaining
Analyzed
Completed stage
28d elapsed • 0d remaining
Awaiting OEM
Completed stage
28d elapsed • 0d remaining
Auto-Approved
Completed stage
28d elapsed • 0d remaining
Payment Due
Approaching deadline
28d elapsed • 17d remaining
Escalation Eligible
Upcoming statutory deadline
28d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
28d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
3
No active evidence gaps are listed.
Deadline Status
Approaching deadline
28 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 14 • RO lines 3 • human-described photos 4 • 3C red • reconciliation reconciled • linked side comments 0
Gaps: three c not quality ready
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
6
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Oct 3, 2026, 10:17 AM to Oct 31, 2026, 3:20 AM.
Indexed evidence
1 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
28 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Vendor 2026
Timeline
First seen Oct 3, 2026, 10:17 AM • last seen Oct 31, 2026, 3:20 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
15 indexed side comments on this claim.
Latest visible thread signal
Oct 8, 2026, 3:04 PM • processor • @Stephanie K markup is on its way!
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 0 • info / missing-doc asks 10 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Images
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Claim Lines
complaint
CUST PURCHASED A COLEMAN AC ON 6/10/26 AND THE AC HAS STOPPED WORKING.
needs-review • confidence 0.00
cause
CUST STATED THE AC HAS BLOWN FLUIDS ALL OVER THE UNIT AND A HOSE HAS BLOWN. THIS HAS CAUSED THE AC TO WORK AND RUN AS DESIGNED JANES, MICHEAL Customer #: 94235
needs-review • confidence 0.00
correction
REPLACE AC UNIT
needs-review • confidence 0.00
Evidence Thread
Stephanie Davis
dealer_or_external • Sep 2, 2026, 2:44 PM
@Ashlee O This one is going to be a hit or miss to be honest. The customer purchased this in June and it has failed. He can't give me all the info I know I need. I am turning in what I have and will let him know the outcome!
Ashlee Olsen
processor • Sep 2, 2026, 3:46 PM
PA send to Airxcel
Ashlee Olsen
processor • Sep 3, 2026, 11:30 AM
approved 1.5
The replacement verification for INC-0155335 is attached. RV Products will attempt to ship the replacement via NTP. If NTP is unable to ship the replacement, the replacement will be shipped by RV Products. Please proofread the first page to make sure all the information is accurate. Let me know if any of the information is incorrect, or you have any questions.
The approval attachment has been added to this folder
Stephanie Davis
dealer_or_external • Sep 3, 2026, 12:04 PM
@Tessa C Just a heads up we have a ac coming
Tessa Coffey
dealer_or_external • Sep 10, 2026, 11:48 AM
@Stephanie D AC IS HERE IN THE BAY
Ashlee Olsen
processor • Sep 16, 2026, 1:03 PM
@Stephanie D Hey! Can you upload a final WO for this one please? Thank you!
Stephanie Davis
dealer_or_external • Sep 16, 2026, 1:39 PM
@Ashlee O SHOOT! I am sorry, it is there now.
Ashlee Olsen
processor • Sep 16, 2026, 2:53 PM
submitted C#INC-0155335
Ashlee Olsen
processor • Sep 18, 2026, 1:58 PM
@Stephanie D Hey! I added this invoice with the claim and Airxcel sent this feedback:
Ashlee
The receipt must be when Tri-Am bought a/c from us. If you use the a/c we sent free then the mark up will be our cost to you.
Please read all, important information provided.
In 5 – 10 business days from this email if you haven’t received check in the mail. Please contact our accounting dept at 316-832-3400 opt 5 or email AP@AIRXCEL.COM
Reference #27665
Received, thank you.
This has been processed by our warranty dept and sent to accounting for payment to be issued.
At this time your labor rate is $175.00 USD. If you want to change it, you must go here https://share.hsforms.com/1SjX1YtNtStGejzJGc1VrUQcbjaf
Did they provide an invoice with the NC part? If anything, the cost of the markup might be different than what you have on the completed WO.
Stephanie Davis
dealer_or_external • Sep 21, 2026, 4:07 PM
According to Tessa, no they did not provide an invoice.
Stephanie Davis
dealer_or_external • Oct 3, 2026, 10:07 AM
@Ashlee O Just confirming they only paid labor. I am not sure if you may need something else from me for this. If so, just let me know and I will dig it up! The check is attached to the folder.
Ashlee Olsen
processor • Oct 5, 2026, 12:51 PM
Good morning! I'm not sure why the markup wasn't paid, but I just sent them an email!
Ashlee Olsen
processor • Oct 7, 2026, 5:19 PM
@Stephanie D Hi! I just heard from Airxcel:
Our cost $709.41 = Mark up 30% $212.82
Please read all, important information provided.
In 5 – 10 business days from this email if you haven’t received check in the mail. Please contact our accounting dept at 316-832-3400 opt 5 or email AP@AIRXCEL.COM
Reference # 27665-2
Received, thank you.
This has been processed by our warranty dept and sent to accounting for payment to be issued.
Stephanie Kendziorski
processor • Oct 8, 2026, 1:33 PM
@Ashlee O For 27665 - this is the labor only
Ashlee Olsen
processor • Oct 8, 2026, 3:04 PM
@Stephanie K markup is on its way!
Claim Files
27665 labor only.pdf
pdf • Oct 3, 2026, 10:08 AM • 449,003 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Vendor 2026/27665 labor only.pdf