Claim 27644

Claim explorer / evidence thread

Claim 27644

TRI 1202 • Ashlee • Approved / Unpaid • k-z-rv

Next Recommended Action

Await OEM Response

Approaching deadline

Reason

No flagged violation label yet — keep reviewing payment and document evidence

Deadline

Approaching deadline

Estimated recovery

$750.00

Send Follow-Up

risk 0.00 deadline Approaching deadline images 0 matched 1 review 2

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

59d elapsed • 0d remaining

Analyzed

Completed stage

59d elapsed • 0d remaining

Awaiting OEM

Completed stage

59d elapsed • 0d remaining

Auto-Approved

Approaching deadline

59d elapsed • 0d remaining

Payment Due

Upcoming statutory deadline

59d elapsed • 0d remaining

Escalation Eligible

Upcoming statutory deadline

59d elapsed • 0d remaining

Resolved

Upcoming statutory deadline

59d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount

$750.00

What this claim may still be worth based on current evidence.

Compliance Score

100/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

No flagged violation label yet — keep reviewing payment and document evidence

Missing Items

No active evidence gaps are listed.

Deadline Status

Approaching deadline

59 days open in the visible workflow.

Recommended Action

Await OEM Response

This is the fastest next move from the current workflow stage.

Dossier completeness

Files 78 • RO lines 9 • human-described photos 76 • 3C yellow • reconciliation reconciled • linked side comments 5

Gaps: three c not quality ready • sidebar comment coherence not supported

US dispute readiness

Evidence packet check

Compact packet candidate

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Compact packet candidate

Small enough for a compact escalation packet, assuming final PDFs stay clean.

Chronology

Ready to order

Visible span: Sep 2, 2026, 9:45 AM to Sep 22, 2026, 2:54 AM.

Indexed evidence

5 docs / 0 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Monitor

59 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary

No evidence summary yet.

Path

/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/K-Z RV/27644/PA.pdf

Timeline

First seen Sep 2, 2026, 9:45 AM • last seen Sep 22, 2026, 2:54 AM

Evidence flags

No active evidence gap flags

Comment Intelligence

Thread depth

16 indexed side comments on this claim.

Latest visible thread signal

Oct 20, 2026, 9:16 AM • dealer_or_external • @Stephanie D parts update 10-20 invoiced no eta

Role mix

Dealer 0 • OEM 0 • Processor 8

Decision cues

Denial signals 0 • info / missing-doc asks 8 • approval signals 1

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

Run the same search again.

Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

Open claim explorer

Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

No browser-previewable images were available for this claim yet.

Claim Lines

complaint

KEYS DO NOT MATCH UNIT CORRECTION: KEYS WERE SWITCHED AND MADE CORRECT Other Services Code Description Qty Price Total O'CAIN, HENRY Customer #: 92827 SSE SHOP SUPPLIES EXTERNAL 1.00 0.00 0.00 Subtotal for Job #1: 0.00 Job #2 - Warranty COMPLAINT: THERE IS A GAP ON THE ENTRANCE DOOR

partial-match • confidence 0.44

complaint

partial-match • confidence 0.57

complaint

needs-review • confidence 0.34

cause

FRAME IS TWISTED AND CAUSING A GAP IN UPPER CORNER. TECH DID ADJUST THE DOOR AND THIS DID NOT FIX THE ISSUE.

partial-match • confidence 0.48

cause

FRAME IS TWISTED AND CAUSING A GAP IN UPPER CORNER. TECH DID ADJUST THE DOOR AND THIS DID NOT FIX THE ISSUE.

matched • confidence 0.70

cause

FRAME IS TWISTED AND CAUSING A GAP IN UPPER CORNER. TECH DID ADJUST THE DOOR AND THIS DID NOT FIX THE ISSUE.

partial-match • confidence 0.36

correction

REMOVE AND REPLACE WITH NEW ENTRY DOOR AND RESEAL AREA

partial-match • confidence 0.57

correction

REMOVE AND REPLACE WITH NEW ENTRY DOOR AND RESEAL AREA

partial-match • confidence 0.54

correction

KEYS WERE SWITCHED AND MADE CORRECT Other Services Code Description Qty Price Total O'CAIN, HENRY Customer #: 92827 SSE SHOP SUPPLIES EXTERNAL 1.00 0.00 0.00 Subtotal for

needs-review • confidence 0.11

Evidence Thread

Ashlee Olsen

processor • Sep 2, 2026, 11:40 AM

submitted PA#CLAIM12337

Ashlee Olsen

processor • Sep 8, 2026, 4:31 PM

@Stephanie D WO 2644 KZ feedback: BC 9.8Can you please provide the following information?Photo of the complete door and frame from straight on, outside view, with the door completely closedPhotos of each hinge from the inside with the door openThe inner frame measurements at the top,

Stephanie Davis

dealer_or_external • Sep 8, 2026, 4:51 PM

On techs board for requested info.

Stephanie Davis

dealer_or_external • Sep 9, 2026, 3:21 PM

@Ashlee O The cust has the unit and I have attached the photos he sent.

Ashlee Olsen

processor • Sep 9, 2026, 3:45 PM

Thanks! Requested photos added to KZ

Ashlee Olsen

processor • Sep 10, 2026, 12:39 PM

pending vendor

Ashlee Olsen

processor • Sep 11, 2026, 2:00 PM

@Stephanie D KZ feedback: BC 9.11 VCB Vendor comments:Please a take measurments.Thank you for contacting the Lippert Customer Care Center. Unfortunately, the measurements were not taken correctly. We need the inner frame measurements.

Stephanie Davis

dealer_or_external • Sep 11, 2026, 3:04 PM

I have sent the cust a text message

Ashlee Olsen

processor • Sep 14, 2026, 11:52 AM

photos added to KZ

Ashlee Olsen

processor • Sep 16, 2026, 3:17 PM

KZ emailed vendor asking for an update

Ashlee Olsen

processor • Sep 21, 2026, 12:02 PM

BC 9.16 VCB Thank you for contacting Lippert Customer Care Center.We have reviewed your request and information provided and Lippert will authorize one new entry door and 1 hour of labor.

Stephanie Davis

dealer_or_external • Sep 21, 2026, 4:55 PM

@Tessa C Approved to order a entry door for line 1 please.

Tessa Coffey

dealer_or_external • Sep 22, 2026, 9:09 AM

@Stephanie D ON ORDER 18374

Stephanie Davis

dealer_or_external • Oct 14, 2026, 2:18 PM

Part update please

Tessa Coffey

dealer_or_external • Oct 14, 2026, 4:27 PM

@Stephanie D They are reaching out to the warehouse again

Tessa Coffey

dealer_or_external • Oct 20, 2026, 9:16 AM

@Stephanie D parts update 10-20 invoiced no eta