Claim Detail

SLIDE OUT IS LEAKING WATER IN DUE TO SLIDE SEAL IS TORN.

partial-match • confidence 0.64

SLIDE OUT IS LEAKING WATER IN DUE TO SLIDE SEAL IS TORN.

partial-match • confidence 0.52

SLIDE SEAL TEARS AND ALLOWS WATER IN BECAUSE OF THE SLIDE OUT OPENING NOT CUT CORRECTLY. THIS IS NOT ALLOWING THE SLIDE TO GO IN AND OUT WITHOUT DAMAGING THE SEALS. THERE IS TO MUCH OF A DIFFERENCE IN THE MEASUREMENTS FOR JUST AN ADJUSTMENT TO CORRECT THIS ISSUE. THE UNIT IS OUT OF WARRANTY HOWEVER, THE ISSUE COUCH, PATRICK Customer #: 70622 IS FROM A INCORRECT BUILD OF THE UNIT IN THIS AREA.

partial-match • confidence 0.64

SLIDE SEAL TEARS AND ALLOWS WATER IN BECAUSE OF THE SLIDE OUT OPENING NOT CUT CORRECTLY. THIS IS NOT ALLOWING THE SLIDE TO GO IN AND OUT WITHOUT DAMAGING THE SEALS. THERE IS TO MUCH OF A DIFFERENCE IN THE MEASUREMENTS FOR JUST AN ADJUSTMENT TO CORRECT THIS ISSUE. THE UNIT IS OUT OF WARRANTY HOWEVER, THE ISSUE COUCH, PATRICK Customer #: 70622 IS FROM A INCORRECT BUILD OF THE UNIT IN THIS AREA.

partial-match • confidence 0.52

DISCONNECT ANY ELEC OUTLETS IN THE SLIDE OUT. REMOVE THE SLIDE OUT TO ACCESS THE AREA. TAKE MEASUREMENTS AND MARK THE AREAS THAT WILL NEED TO BE CUT TO CORRECT SIZE FOR SLIDE TO GO IN AND OUT CORRECTLY WITHOUT DAMAGING THE SEALS. REMOVE AND REPLACE THE INSIDE PANELS. REPLACE THE SLIDE OUT SEALS.

partial-match • confidence 0.39

DISCONNECT ANY ELEC OUTLETS IN THE SLIDE OUT. REMOVE THE SLIDE OUT TO ACCESS THE AREA. TAKE MEASUREMENTS AND MARK THE AREAS THAT WILL NEED TO BE CUT TO CORRECT SIZE FOR SLIDE TO GO IN AND OUT CORRECTLY WITHOUT DAMAGING THE SEALS. REMOVE AND REPLACE THE INSIDE PANELS. REPLACE THE SLIDE OUT SEALS.

partial-match • confidence 0.38

DISCONNECT ANY ELEC OUTLETS IN THE SLIDE OUT. REMOVE THE SLIDE OUT TO ACCESS THE AREA. TAKE MEASUREMENTS AND MARK THE AREAS THAT WILL NEED TO BE CUT TO CORRECT SIZE FOR SLIDE TO GO IN AND OUT CORRECTLY WITHOUT DAMAGING THE SEALS. REMOVE AND REPLACE THE INSIDE PANELS. REPLACE THE SLIDE OUT SEALS.

partial-match • confidence 0.38

processor • Aug 28, 2026, 1:19 PM

@Stephanie D this unit has an active recall, just FYI

processor • Aug 28, 2026, 1:23 PM

submitted PA#2792595

dealer_or_external • Aug 28, 2026, 2:13 PM

Thank you

processor • Aug 28, 2026, 2:50 PM

@Stephanie D WO 27637 FR feedback: 08/28/2026MUnderwood@forestriverinc.comCEDAR CREEK RESPECTFULLY DECLINES PARTICIPATION AS WARRANTY FOR THIS UNIT HAS EXPIRED AS OF 5/10/2025, OVER A YEAR OUT OF WARRANTY

dealer_or_external • Aug 28, 2026, 3:14 PM

Thank you. @Tamara H Here is what we were waiting on!

processor • Oct 19, 2026, 10:02 PM

TESTING AND LEARNING — TRI 1202 / RO 27637. Internal evidence review only; not a final coverage decision. Read-only factual assessment. RO 27637 records a 14.0-hour proposed warranty repair for a 2024 Forest River Cedar Creek 377BH: address a leaking slide-out attributed in the work order to an allegedly incorrect opening that damages slide seals. The supplied photos show the extended slide-out and multiple tape-measure inspections around its perimeter, including one view of flexible edge trim/seal material. The work order is incomplete and $0.00 with a blank customer signature; the photos do not establish the alleged cause, repair performance, or successful testing. No packet item proves a manufacturer claim was submitted or that any manufacturer denied, authorized, reimbursed, or paid the claim. The folder name is not denial proof. Outstanding evidence: Manufacturer claim/preauthorization/submission record for RO 27637, including date, VIN, requested labor/parts amounts, and supporting repair narrative.; Dated manufacturer or administrator approval/denial communication or portal decision stating an outcome and rationale tied to RO 27637.; Completed repair order, technician notes, parts invoices, and time documentation showing whether the listed 14.0 hours and the described slide-out/seal work actually occurred.. No final payment or completed adjudication is inferred from folder placement. @Chris B @Heidi H @Tricia H

processor • Oct 26, 2026, 10:13 PM

UPDATE - CORRECTION ---TESTING/LEARNING--- @Chris B @Tricia H- Next obtain the PA submission/portal record and any recall details tied to the VIN to verify the requested scope and whether recall or other coverage remains relevant despite the warranty response.

processor • Oct 26, 2026, 10:18 PM

UPDATE - CORRECTION ---TESTING/LEARNING--- @Chris B @Tricia H - Current native discussion documents PA #2792595 and Forest River feedback dated Aug. 28, 2026 declining warranty participation because the warranty expired May 10, 2025. - This directly corrects the prior review’s false statement that no submission or denial evidence existed; it supports a manufacturer warranty-participation denial, not a broader final claim or payment determination. - The work order proposes 14.0 labor hours to correct the slide opening and replace panels and seals; completion/signature fields are blank and totals show $0.00, so completed or paid work is not established. - Photos document perimeter measurements, an extended slide, and displaced or damaged seal material, but do not independently prove the opening was incorrectly built, that repairs occurred, or that leak testing succeeded. - Next obtain the PA submission/portal record and any recall details tied to the VIN to verify the requested scope and whether recall or other coverage remains relevant despite the warranty response.

processor • Oct 27, 2026, 5:41 PM

UPDATE - CORRECTION ---TESTING/LEARNING--- @Chris B @Tricia H - Forest River declined PA 2792595 for expired warranty. The earlier “no denial evidence” statement was incorrect. - WO proposes 14 hours; completion and payment remain unverified. - Obtain the portal decision and VIN-specific recall details to check remaining repair options.

processor • Oct 27, 2026, 5:53 PM

---TESTING/LEARNING--- @Chris B @Tricia H - Notification check requested by Chris. - The corrected review for PA 2792595 is saved above. - Please confirm this tag reaches your Dropbox alerts and email.

processor • Oct 28, 2026, 12:16 AM

TESTING AND LEARNING — TRI 1202 / RO 27637. Internal evidence review only; not a final coverage decision. Read-only factual assessment. RO 27637 records a 14.0-hour proposed warranty repair for a 2024 Forest River Cedar Creek 377BH: address a leaking slide-out attributed in the work order to an allegedly incorrect opening that damages slide seals. The supplied photos show the extended slide-out and multiple tape-measure inspections around its perimeter, including one view of flexible edge trim/seal material. The work order is incomplete and $0.00 with a blank customer signature; the photos do not establish the alleged cause, repair performance, or successful testing. No packet item proves a manufacturer claim was submitted or that any manufacturer denied, authorized, reimbursed, or paid the claim. The folder name is not denial proof. Outstanding evidence: Manufacturer claim/preauthorization/submission record for RO 27637, including date, VIN, requested labor/parts amounts, and supporting repair narrative.; Dated manufacturer or administrator approval/denial communication or portal decision stating an outcome and rationale tied to RO 27637.; Completed repair order, technician notes, parts invoices, and time documentation showing whether the listed 14.0 hours and the described slide-out/seal work actually occurred.. No final payment or completed adjudication is inferred from folder placement. @Chris B @Heidi H @Tricia H