Claim explorer / evidence thread
Claim 27587
TRI 1202 • Ashlee • Approved / Unpaid • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 3
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AI Claim Analysis
Estimated Recovery Amount
$1,125.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
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Missing Items
3
No active evidence gaps are listed.
Deadline Status
Approaching deadline
14 days open in the visible workflow.
Recommended Action
Await OEM Response
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
8
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Aug 18, 2026, 11:51 AM to Sep 1, 2026, 2:57 AM.
Indexed evidence
2 docs / 0 images
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Cross-reference base
Available
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Witness verification
Human verification required
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AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
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Escalation posture
Monitor
14 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27587/LINE 2 (6) - Copy.JPG
Timeline
First seen Aug 18, 2026, 11:51 AM • last seen Sep 1, 2026, 2:57 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
16 indexed side comments on this claim.
Latest visible thread signal
Aug 31, 2026, 11:41 AM • processor • approved
job 1 .5
job 2 denied
We respectfully deny this request as the doors are not meant to stay open with the struts, they are to assist in lifting. This is not a defect, thank you.
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 2 • info / missing-doc asks 2 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
complaint
AIR DISTRIBUTION BOX AIR DUCT WILL NOT STAY OPEN CHECK AND ADVISE
partial-match • confidence 0.37
complaint
AIR DISTRIBUTION BOX AIR DUCT WILL NOT STAY OPEN CHECK AND ADVISE
partial-match • confidence 0.44
cause
THE INTERNALMECHANISM HOLDING THE FLAP OPEN HAS FAILED.
needs-review • confidence 0.32
cause
THE INTERNALMECHANISM HOLDING THE FLAP OPEN HAS FAILED.
partial-match • confidence 0.35
correction
REPLACE THE LOWER ADB BOX DIAG AND
needs-review • confidence 0.32
correction
REPLACE THE LOWER ADB BOX DIAG AND
needs-review • confidence 0.32
complaint
CABINET DOOR SHOCKS NOT OPENING ALL OF THE WAY CHECK AND ADVISE
partial-match • confidence 0.44
complaint
CABINET DOOR SHOCKS NOT OPENING ALL OF THE WAY CHECK AND ADVISE
partial-match • confidence 0.38
cause
VERIFIED THE CABINET SHOCKS DO NOT ALLOW THE DOORS TO OPEN ALL THE WAY TO ACCESS THE CABINET.
partial-match • confidence 0.49
cause
VERIFIED THE CABINET SHOCKS DO NOT ALLOW THE DOORS TO OPEN ALL THE WAY TO ACCESS THE CABINET.
partial-match • confidence 0.41
correction
REMOVE THE CURRENT SHOCKS AND REPLACE WITH NEW ONES ON CABINET DOORS. *55237*
partial-match • confidence 0.44
correction
REMOVE THE CURRENT SHOCKS AND REPLACE WITH NEW ONES ON CABINET DOORS. *55237*
partial-match • confidence 0.36
Evidence Thread
Ashlee Olsen
processor • Aug 18, 2026, 11:51 AM
submitted PA#2780150
Ashlee Olsen
processor • Aug 18, 2026, 1:47 PM
approved
job 1 .5
08/18/2026mpegan@forestriverinc.comHello, the labor time submitted to Forest River has been reviewed and reduced based on the photos and description provided as well as the most applicable flat rate code. Thank you
job 2- denied
08/18/2026mpegan@forestriverinc.comWe respectfully deny this request as the doors are not meant to stay open with the struts, they are to assist in lifting. This is not a defect, thank you.
Ashlee Olsen
processor • Aug 18, 2026, 1:48 PM
@Stephanie D Let me know if I need to go back on job 2. Thanks!
Stephanie Davis
dealer_or_external • Aug 18, 2026, 2:35 PM
@Tessa C Approved to order the following:
Line 1: Air Distribution Box
Cole was the tech on this
wo.
For line 2, can you see if there are any long struts/shocks for the cabinet doors? The customer is looking to purchase some if so.
Stephanie Davis
dealer_or_external • Aug 18, 2026, 2:42 PM
I had a tech go look at these again, 1 of them are falling down and faulty. Can we see if they will replace at least the 1 set of shocks? Thanks!
Ashlee Olsen
processor • Aug 18, 2026, 3:44 PM
Email sent to FR!
Ashlee Olsen
processor • Aug 18, 2026, 4:07 PM
@Stephanie D FR is asking for a video showing the issue
Stephanie Davis
dealer_or_external • Aug 19, 2026, 10:51 AM
Cust has taken the unit, I will try to contact them and see if they can provide this information.
Tessa Coffey
dealer_or_external • Aug 21, 2026, 3:27 PM
@Stephanie D ON ORDER 18288
Tessa Coffey
dealer_or_external • Aug 25, 2026, 9:14 AM
@Stephanie D parts eta is 8/26
Tessa Coffey
dealer_or_external • Aug 26, 2026, 4:08 PM
@Stephanie D parts here in bay
Stephanie Davis
dealer_or_external • Aug 28, 2026, 10:14 AM
@Tessa C If you can look and see if any longer struts/shocks would be available for line 2 please.
Stephanie Davis
dealer_or_external • Aug 28, 2026, 10:16 AM
And can you see how much the one that is actually on there is please? And grab the part number!
Tessa Coffey
dealer_or_external • Aug 28, 2026, 11:29 AM
@Stephanie D JR70555 $10.99
Stephanie Davis
dealer_or_external • Aug 31, 2026, 10:45 AM
@Ashlee O I moved this to the approved folder due to the cust are just going to purchase new shocks for line 2. If anything changes, I will let you know and go from there.
Ashlee Olsen
processor • Aug 31, 2026, 11:41 AM
approved
job 1 .5
job 2 denied
We respectfully deny this request as the doors are not meant to stay open with the struts, they are to assist in lifting. This is not a defect, thank you.
Claim Files
WO.pdf
pdf • Aug 18, 2026, 9:30 AM • 381,536 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27587/WO.pdf
WO.pdf
pdf • Aug 18, 2026, 9:30 AM • 381,536 bytes
/home/openclaw/nas/Dropbox/TRI 1202/3-Pre-Authorizations Information Needed- iCS-TRI/Forest River/27587/WO.pdf