Claim explorer / evidence thread
Claim 27576
TRI 1202 • Ashlee • OEM Review • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 65
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
78d elapsed • 0d remaining
Analyzed
Completed stage
78d elapsed • 0d remaining
Awaiting OEM
Completed stage
78d elapsed • 0d remaining
Auto-Approved
Completed stage
78d elapsed • 0d remaining
Payment Due
Approaching deadline
78d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
78d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
78d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$2,000.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
65
No active evidence gaps are listed.
Deadline Status
Approaching deadline
78 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
20
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Aug 14, 2026, 4:52 PM to Oct 23, 2026, 2:55 AM.
Indexed evidence
4 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
78 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27576/COMPLETED WO.pdf
Timeline
First seen Aug 14, 2026, 4:52 PM • last seen Oct 23, 2026, 2:55 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
19 indexed side comments on this claim.
Latest visible thread signal
Oct 28, 2026, 12:50 PM • processor • paid $2346.54 10/27 check #3248937
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 0 • info / missing-doc asks 21 • approval signals 13
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
No browser-previewable images were available for this claim yet.
Claim Lines
complaint
SCRATCH ON CABINET DOOR ABOVE KITCHEN SINK
partial-match • confidence 0.41
complaint
SCRATCH ON CABINET DOOR ABOVE KITCHEN SINK
partial-match • confidence 0.41
complaint
SCRATCH ON CABINET DOOR ABOVE KITCHEN SINK
needs-review • confidence 0.25
cause
NOTED ON DAF
needs-review • confidence 0.27
cause
NOTED ON DAF
needs-review • confidence 0.27
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.27
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.27
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.11
complaint
LIVING AREA SLIDE FASCIA (BOTH SIDES AND TOP)HAS DEEP HOLES, SEVERAL AREAS ON ALL OF THEM.
partial-match • confidence 0.37
complaint
LIVING AREA SLIDE FASCIA (BOTH SIDES AND TOP)HAS DEEP HOLES, SEVERAL AREAS ON ALL OF THEM.
partial-match • confidence 0.37
complaint
LIVING AREA SLIDE FASCIA (BOTH SIDES AND TOP)HAS DEEP HOLES, SEVERAL AREAS ON ALL OF THEM.
needs-review • confidence 0.13
cause
NOTED ON DAF
needs-review • confidence 0.31
cause
NOTED ON DAF
needs-review • confidence 0.31
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL,COLOR AND BLEND ALL AREAS
needs-review • confidence 0.31
correction
FILL,COLOR AND BLEND ALL AREAS
needs-review • confidence 0.31
correction
FILL,COLOR AND BLEND ALL AREAS
needs-review • confidence 0.04
complaint
SCRATCH ON COUNTER TOP WHERE TV COMES UP AT
needs-review • confidence 0.29
complaint
SCRATCH ON COUNTER TOP WHERE TV COMES UP AT
needs-review • confidence 0.29
complaint
SCRATCH ON COUNTER TOP WHERE TV COMES UP AT
needs-review • confidence 0.13
cause
NOTED ON DAF
needs-review • confidence 0.24
cause
NOTED ON DAF
needs-review • confidence 0.24
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
BUFF AREA
needs-review • confidence 0.29
correction
BUFF AREA
needs-review • confidence 0.29
correction
BUFF AREA
needs-review • confidence 0.11
complaint
SCRATCH ON KITCHEN DOOR
needs-review • confidence 0.26
complaint
SCRATCH ON KITCHEN DOOR
needs-review • confidence 0.26
complaint
SCRATCH ON KITCHEN DOOR
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.26
cause
NOTED ON DAF
needs-review • confidence 0.26
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL, COLOR AND BLEND AREA
partial-match • confidence 0.35
correction
FILL, COLOR AND BLEND AREA
partial-match • confidence 0.35
correction
FILL, COLOR AND BLEND AREA
needs-review • confidence 0.11
complaint
SCRATCH ON BEDROOM DOOR
needs-review • confidence 0.28
complaint
SCRATCH ON BEDROOM DOOR
needs-review • confidence 0.28
complaint
SCRATCH ON BEDROOM DOOR
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.28
cause
NOTED ON DAF
needs-review • confidence 0.28
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL AND COLOR BLEND AREAS
needs-review • confidence 0.28
correction
FILL AND COLOR BLEND AREAS
needs-review • confidence 0.28
correction
FILL AND COLOR BLEND AREAS
needs-review • confidence 0.04
complaint
2 AREAS THAT ARE SCUFFED ON THE BIG CABINET IN BEDROOM *27576*
needs-review • confidence 0.30
complaint
2 AREAS THAT ARE SCUFFED ON THE BIG CABINET IN BEDROOM *27576*
needs-review • confidence 0.30
complaint
2 AREAS THAT ARE SCUFFED ON THE BIG CABINET IN BEDROOM *27576*
needs-review • confidence 0.22
cause
NOTED ON DAF
needs-review • confidence 0.30
cause
NOTED ON DAF
needs-review • confidence 0.30
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL, SMOOTH, COLOR AND BLEND AREA
needs-review • confidence 0.30
correction
FILL, SMOOTH, COLOR AND BLEND AREA
needs-review • confidence 0.30
correction
FILL, SMOOTH, COLOR AND BLEND AREA
needs-review • confidence 0.11
complaint
SHOWER CASING ON THE RIGHT SIDE OF ENTRY TO THE SHOWER IS DAMAGED IN DIFFERENT AREAS
needs-review • confidence 0.35
complaint
SHOWER CASING ON THE RIGHT SIDE OF ENTRY TO THE SHOWER IS DAMAGED IN DIFFERENT AREAS
needs-review • confidence 0.35
complaint
SHOWER CASING ON THE RIGHT SIDE OF ENTRY TO THE SHOWER IS DAMAGED IN DIFFERENT AREAS
needs-review • confidence 0.13
cause
NOTED ON DAF
needs-review • confidence 0.31
cause
NOTED ON DAF
needs-review • confidence 0.31
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REPLACE THE SHOWER CASING. WILL NEED TO REMOVE AND REINSTALL THE SHOWER DOORS TO PREFORM THE REPAIRS.
needs-review • confidence 0.35
correction
REPLACE THE SHOWER CASING. WILL NEED TO REMOVE AND REINSTALL THE SHOWER DOORS TO PREFORM THE REPAIRS.
needs-review • confidence 0.35
correction
REPLACE THE SHOWER CASING. WILL NEED TO REMOVE AND REINSTALL THE SHOWER DOORS TO PREFORM THE REPAIRS.
needs-review • confidence 0.05
complaint
THE SLIDING DOOR GOING FROM THE BATHROOM TO THE FRONT CLOSET AREA IS DAMAGED.
partial-match • confidence 0.43
complaint
THE SLIDING DOOR GOING FROM THE BATHROOM TO THE FRONT CLOSET AREA IS DAMAGED.
partial-match • confidence 0.43
complaint
THE SLIDING DOOR GOING FROM THE BATHROOM TO THE FRONT CLOSET AREA IS DAMAGED.
needs-review • confidence 0.21
cause
NOTED ON DAF DAMAGED AT INSTALL
needs-review • confidence 0.32
cause
NOTED ON DAF DAMAGED AT INSTALL
needs-review • confidence 0.32
cause
NOTED ON DAF DAMAGED AT INSTALL
needs-review • confidence 0.00
correction
REPLACE THE SLIDING DOOR
partial-match • confidence 0.38
correction
REPLACE THE SLIDING DOOR
partial-match • confidence 0.38
correction
REPLACE THE SLIDING DOOR
needs-review • confidence 0.15
complaint
MATERIAL ON CORNER SECTION OF THE LIVING ROOM SEATING IS TORN IN 2 PLACES
partial-match • confidence 0.55
complaint
MATERIAL ON CORNER SECTION OF THE LIVING ROOM SEATING IS TORN IN 2 PLACES
partial-match • confidence 0.55
complaint
MATERIAL ON CORNER SECTION OF THE LIVING ROOM SEATING IS TORN IN 2 PLACES
needs-review • confidence 0.27
cause
TORN ON BOTTOM BLACK PART AND THE BACK TOP PART OF THE SEAT
partial-match • confidence 0.53
cause
TORN ON BOTTOM BLACK PART AND THE BACK TOP PART OF THE SEAT
partial-match • confidence 0.53
cause
TORN ON BOTTOM BLACK PART AND THE BACK TOP PART OF THE SEAT
needs-review • confidence 0.13
correction
REPLACE SEATING SECTION
partial-match • confidence 0.47
correction
REPLACE SEATING SECTION
partial-match • confidence 0.47
correction
REPLACE SEATING SECTION
needs-review • confidence 0.15
Evidence Thread
Chris Balderrama
owner_test_review • unknown
@Ashlee O @Heidi H - iClaims TEST REVIEW 2026-10-14 / RO 27576. Reviewed both RO versions, DAF, supplied photos and the existing discussions. Job 5 is NOT missing its correction: WO #2 adds FILL AND COLOR BLEND AREAS, as Stephanie confirmed August 17. JOB 7 needs scope reconciliation: this RO requests shower-casing replacement with door removal/reinstallation for 2.0 hours, but the August 18 approval records .50 hour authorized to TOUCH UP. Confirm whether the intended work follows that approval or needs revised authorization; do not overwrite actual technician time. Also reconcile RO/approved hours for Jobs 1 (.20/.30), 2 (.60/.30), 4 (.20/.30), and 8 (.50/.80). These are authorization differences, not paid shortfalls. JOB 9: complete seating views are already supplied. Confirm the ordered middle/corner/L-section identity against the damaged section and PO 18397 rather than request duplicate overall photos. PHOTO MAPPING: shower-casing photos marked 8 correspond to RO Job 7; sliding-door photos marked 9 correspond to Job 8. Match by component and narrative, not tape number alone. This remains a preauthorization-stage test; document actual work and completion evidence when performed, without treating an order as a completed repair. No original files or claim status changed. [TEST-27576-20261014]
Ashlee Olsen
processor • Aug 14, 2026, 4:52 PM
@Stephanie D Can you tell me the correction for job 5 please? Thanks!
Ashlee Olsen
processor • Aug 14, 2026, 4:52 PM
draft saved #2777896
Stephanie Davis
dealer_or_external • Aug 17, 2026, 9:33 AM
I have attached another WO with the correction on job 5.
Ashlee Olsen
processor • Aug 17, 2026, 1:46 PM
submitted PA#2777896
Ashlee Olsen
processor • Aug 17, 2026, 3:36 PM
@Stephanie D WO 27576 FR feedback, job 9:
Feedback08/17/2026aconsiglio@forestriverinc.comHello, do you have any local sublets who could repair this?
Stephanie Davis
dealer_or_external • Aug 18, 2026, 8:53 AM
Unfortunately, no we do not have anything in this area that does this type of work.
Ashlee Olsen
processor • Aug 18, 2026, 1:49 PM
@Stephanie D FR feedback: 08/18/2026KErb@forestriverinc.comHello, can you submit a photo of the complete furniture piece so I can code this properly and authorize?
Ashlee Olsen
processor • Aug 18, 2026, 4:14 PM
approved
job 1 .3
job 2 .3
job 3 .3
job 4 .3
job 5 .2
job 6 .3
job 7 .5 08/17/2026aconsiglio@forestriverinc.comHello, the labor time submitted to Forest River has been reviewed and reduced based on the photos and description provided as well as the most applicable flat rate code. Thank you Authorized to touch up
job 8 .8
job 9 .5
Stephanie Davis
dealer_or_external • Aug 19, 2026, 10:33 AM
@Tessa C Approved to order the following:
Line 8: sliding door (the one we measured) photos will be attached to this folder
Line 9: seating the middle section of the sectional.
Tessa Coffey
dealer_or_external • Aug 19, 2026, 11:53 AM
@Stephanie D had to reach out to rockwood....no option for sectional for that vin
Tessa Coffey
dealer_or_external • Aug 21, 2026, 4:00 PM
@Stephanie D now they had to reach out to find a part number
Stephanie Davis
dealer_or_external • Sep 29, 2026, 11:01 AM
@Tessa C @Cole P Update on parts ordered please.
Tessa Coffey
dealer_or_external • Sep 29, 2026, 2:33 PM
@Stephanie D resent email they have let it set since august
Tessa Coffey
dealer_or_external • Sep 29, 2026, 2:59 PM
@Stephanie D ARE YOU WANTING THE L PART?
Tessa Coffey
dealer_or_external • Sep 29, 2026, 3:09 PM
@Stephanie D ON ORDER PO 18397
Chris Balderrama
processor • Oct 14, 2026, 8:34 PM
@Ashlee O @Heidi H - iClaims TEST REVIEW 2026-10-14 / RO 27576. Reviewed both RO versions, DAF, supplied photos and the existing discussions. Job 5 is NOT missing its correction: WO #2 adds FILL AND COLOR BLEND AREAS, as Stephanie confirmed August 17. JOB 7 needs scope reconciliation: this RO requests shower-casing replacement with door removal/reinstallation for 2.0 hours, but the August 18 approval records .50 hour authorized to TOUCH UP. Confirm whether the intended work follows that approval or needs revised authorization; do not overwrite actual technician time. Also reconcile RO/approved hours for Jobs 1 (.20/.30), 2 (.60/.30), 4 (.20/.30), and 8 (.50/.80). These are authorization differences, not paid shortfalls. JOB 9: complete seating views are already supplied. Confirm the ordered middle/corner/L-section identity against the damaged section and PO 18397 rather than request duplicate overall photos. PHOTO MAPPING: shower-casing photos marked 8 correspond to RO Job 7; sliding-door photos marked 9 correspond to Job 8. Match by component and narrative, not tape number alone. This remains a preauthorization-stage test; document actual work and completion evidence when performed, without treating an order as a completed repair. No original files or claim status changed. [TEST-27576-20261014]
Ashlee Olsen
processor • Oct 22, 2026, 5:10 PM
submitted C#2777896
Ashlee Olsen
processor • Oct 28, 2026, 12:50 PM
paid $2346.54 10/27 check #3248937
Claim Files
COMPLETED WO.pdf
pdf • Oct 22, 2026, 10:59 AM • 409,772 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27576/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Oct 22, 2026, 10:59 AM • 409,772 bytes
/home/openclaw/nas/Dropbox/TRI 1202/6- Ready To Submit/Forest River/27576/COMPLETED WO.pdf
WO #2.pdf
pdf • Aug 17, 2026, 9:33 AM • 403,050 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27576/WO #2.pdf
WO.pdf
pdf • Aug 14, 2026, 4:27 PM • 403,042 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27576/WO.pdf